Presbyterian Homes of Louisville

Steve

My aunt is in Presbyterian Homes Westminster. I only have one concern. When I talked to the social services about her, she was having an issue where they didn't have her sit up for a little while. I'm going to talk to them about that to make sure that the floor nurse manager would take the lead on it to make sure it's done. They had a turnover of nurses in there and the nurses were more from an agency coming in to work. They had some COVID cases there too. I know they're busy, but she assured me that my request would be catered. I investigated it first before we sent her there, they took her as Medicaid pending. The lady there took care of the Medicaid papers. I never got to go into the building, but I talked to my wife on the phone and she's happy there and has no complaints. Everything that she has there is satisfactory. They have activities, but she's not in any shape to participate in them so she watches TV and I bring her books, snacks, and I sent that in there. I dropped off the package and they would deliver it to her room.

jake0481

Each time I go to visit my grandfather is has always been a hassle free experience. I usually take my brother along with me and the staff never have any issues with us visiting him. The staff seem to care very much about us, they had already learned our names and knew exactly who we were coming to visit by the third time we had came. We usually take our grandfather for a short walk around the third floor of the building and along our walk we always stop to play a game of pool, he just loves to watch us play. Then we go out on the balcony for some fresh air and we catch grandpa up on whats been happening at home. After we walk him back to his room we begin to leave the building and the staff always tell us we are welcome back whenever.