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Diversicare of Providence
4915 Charlestown Road, New Albany, IN 47150
Community Reviews and Comparisions
Featured Review
Sharon
4
|
December 29, 2021
My sister is in the Diversicare of Providence. Everyone out there is very nice and very helpful. The PT has done well with them. She's walking with a walker now. She has made some good strides with the PT. They've all been very nice to her. She likes their food. As far as her care goes, I have no complaint. The only complaint I have, and it's probably going to be with every nursing home, is that it could be cleaner, like the floors and the bathrooms. She hasn't participated in any activities. I don't think any nursing home is worth the value they charge, but it's one of those things that has to be. For the most part, it is worth it.
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About Diversicare of Providence in New Albany, Indiana
Charlestown Place at New Albany is a senior living community situated in New Albany, Indiana. It provides both memory care and assisted living services, accommodating various resident needs. The community features apartments with living rooms and kitchenettes, offering a comfortable, home-like setting. The amenities at Charlestown Place are crafted to enhance residents' quality of life. Outdoor common areas are available for enjoying fresh air and nature, and the community permits pets, making it pet-friendly. To keep residents engaged, there are organized activities, programs, meals, social activities, and events. WiFi/internet access helps residents stay connected with family and friends, while communal dining areas foster social interactions. Physical wellness is supported through yoga and stretching opportunities. The community also organizes field trips and outings to explore local attractions and participate in community events, and shared common areas encourage social interaction. Additionally, Charlestown Place offers various services to support daily living. General transportation services simplify attending appointments and running errands. Housekeeping services help maintain clean living spaces. Overall, Charlestown Place at New Albany combines room amenities, community features, and supportive services to create an engaging and supportive environment for senior living.To learn more about this provider’s license and review other available state reports, please visit: Indiana Department of Public Health - Health Care Providers Consumer Reports
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4915 Charlestown Road, New Albany, IN 47150
Starting Price
-
Reviews
Distance
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Care Types
Nursing Homes, Adult Day Care
Bedroom Types
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Reviews of Diversicare of Providence in New Albany, Indiana
2.4
(9 reviews)
Facility
2.5
Staff
2.8
Food
1.3
Activities
1.3
Value
2.3
Bodie
2
|
February 24, 2026
There is no place on their website to get their phone number for visiting hours or checking on your loved one. This is absolutely not acceptable!
Hoarder
1
|
January 24, 2022
I wish I could take a picture of yesterdays evening meal. It consisted of macaroni and cheese with some mushrooms and peas mixed in, a roll, one half-pint chocolate milk and a small cookie. Today's noon meal was no better. The house cleaning, kitchen crew, and staffing are doing an atrocious job. They are continually under-staffed. The Management needs to be evaluated.
foe
1
|
January 21, 2022
Run don't walk some other place. Mother had same clothes on for three days. Meals cold, dinner served after 6pm. No activities. After 2 weeks we left
Sharon
4
|
December 29, 2021
My sister is in the Diversicare of Providence. Everyone out there is very nice and very helpful. The PT has done well with them. She's walking with a walker now. She has made some good strides with the PT. They've all been very nice to her. She likes their food. As far as her care goes, I have no complaint. The only complaint I have, and it's probably going to be with every nursing home, is that it could be cleaner, like the floors and the bathrooms. She hasn't participated in any activities. I don't think any nursing home is worth the value they charge, but it's one of those things that has to be. For the most part, it is worth it.
hgi
1
|
January 11, 2021
my sister brought a christmas gift to my mother during covid christmas eve. they lost it for a week. my sister called and got the response not my job when inquiring. they do not call back in a timely fashion, leave you on the phone for 30 to 60 minutes. every unprofessional
donnag
1
|
December 28, 2020
My dad passed away here on May 1, 2020...Visitation was not allowed due to Covid in March, which was the last time I saw him, except for window visits which were useless as he had dementia. His health deteriorated fast after I could no longer visit him as was evidenced during window visits. When I was still able to visit him, his clothes were dirty, he was hungry often as he was supposed to have supervised meals, THE DON NEVER returned my calls, he missed scheduled transports to his OWN family doctor due to Diversicare not taking him as they were supposed to, two good nurses were all dad ever had, I paid for his medical records so I could go through them and SO MANY things were absolutely untrue, and I could go on and on....BEWARE OF THIS NURSING HOME....IT MAY LOOK GOOD FROM THE OUTSIDE BUT INSIDE, IT IS PURE HELL...LOOKS ARE DECEIVING....MY HEART GOES OUT TO THE ELDERLY LEFT IN THERE....I KNOW WHAT GOES ON....
Linda252648
3
|
July 1, 2016
The rooms at Providence Retirement Home were extremely small and felt more like a nursing home than an assisted living.
joanree
5
|
November 9, 2014
This nurse Shannon I think it is takes good care of my mom. She is always talking how she loves having her as her to care for her.
jmbasham
4
|
March 23, 2012
I visited Providence Retirement home with my church. We helped with the activities and even did some work for them over the summer. The home was kept clean. The residents were well taken care of. The staff was friendly. the facility was well kept up grounds and otherwise. There were a lot of activities for the residence to do. They had an ice cream place inside where the residence could get ice cream.
Medicare
Health
1.0
Overall
1.0
Quality
4.0
Staff
3.0
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