Bickford of Crown Point was a very nice facility, and newer, so everything was bright, cheerful, clean, updated, and modern. It was a very nice community. It's on the higher end of the cost spectrum, so it probably isn't gonna work out for us. We interacted with two different people yesterday. One was the director who knew everything that there was to know, but he was busy with another person. Our first encounter was with another person, and she gave us a lot of inaccurate information, and then the director had to come back and correct what she had told us. We almost left because she was giving us information that was inaccurate, and nothing was gonna work for us at all, so we almost left, and then the director was able to follow up with us shortly thereafter, and corrected all her inaccurate information. I know they were trying to do the best that they could since he was busy, but don't send somebody who doesn't know the information to do a tour of your property. It was a very nice facility. I just didn't think that the person that was initially handling us was very good at all, and giving out wrong information.
Bickford of Crown Point
Offers Assisted Living and Memory Care
15 Reviews
140 E. 107th Ave, Crown Point, IN 46307
Call
(800) 385-2527
Reviews of Bickford of Crown Point
Assisted Living Reviews for Bickford of Crown Point
April 06, 2021
I visited this facility
January 25, 2021
I visited this facility
I visited Bickford of Crown Point. They showed us both the assisted living and memory care. It was nice, the people were friendly, and it was clean. It looked nice. We saw the common area, the dining area, and the meeting room. We saw an apartment, the outside courtyard, and the memory care unit.
The room was nice. It was a little small. They seemed good. We only saw it during the visit, but they seemed good, except they were trying to have a church service and the woman who was taking us on a tour was talking very loudly and disrupting the church service, so I felt bad about that. Right now the activities are limited because of COVID, but usually they have the hair salon, they do day trips, jigsaw puzzles in the common areas, and they have books for them to take out and read.
January 01, 2020
I visited this facility
Bickford of Crown Point was nice and well organized, but I was looking for a place where mom could transition into through Medicaid after her money runs out and they did not have that. The staff was friendly and knowledgeable, and the facility seemed clean.
December 26, 2017
I am a friend or relative of a current/past resident
Last week a resident got drunk and proceeded to try and attack the workers. There was about 5 or 6 of them and they locked themselves in the nurse's station away from her (they didn't even call the cops with their excuse being it would take too long for them to show), leaving the residents all alone with a drunk violent woman. The drunk resident then went into the kitchen trying to grab a knife when the chef stopped her and she then bit the chef. She proceeded to go back into the lobby and grabbed a 102 year old woman in her wheelchair and used her as a RAM to try and break down the door to the nurse's station. They were able to grab the 102 year old and told my grandma to run back to her room. The drunk resident was later sent to the hospital and came back Saturday.
Please consider other nursing homes for your loved ones. The resident's lives were endangered and the director refuses to take any action and will not evict the violent resident.
July 17, 2017
I visited this facility
Bickford was very nice, smaller, very new, and very clean. There were a group of women out playing an activity, the lady who gave the tour was very nice, and I liked the location. The dining area was very lovely.
November 24, 2016
I visited this facility
I did not like Bickford of Crown Point. It had a big dining room and just felt like a hotel; it didn’t feel like a home. The staff looked like they wouldn’t go out of their way to speak or anything; they just kind of pass by you. It was clean and everything, but it wasn’t anything I would go to.
Provider Response
It can be very overwhelming to search for a home for a loved one. I am very sorry that you were disappointed in your visit and that it didn't feel like home to you. I would like to invite you back to have lunch with me in our dining room as maybe if you experience the atmosphere first hand and taste our food you might feel differently. As far as the staff, I would like to request that you call me with more information such as, date and time of your visit and the staff person who showed you around our community. We always want people to feel welcome when they visit so if you will provide me with more information it will help me provide staff education. Thanks so much for your feedback and I do hope you will call me so we can meet in person. Yvonne Lee Director
November 07, 2016
I visited this facility
Bickford was a very nice facility, but we didn’t like the way they presented the pricing. When we talked to them on the telephone, it was one price, and when we came there’s four different prices according to the care. I should have been informed on the phone. Medicine giving, bringing meals to the room, and he is diabetic so they would have to come in and check his sugar -- everything was an extra fee. It was really a waste of my time to take that tour.
May 10, 2016
I visited this facility
I visited Bickford of Crown Point. They staff was very good, very caring, and had a very good attitude. The room was very spacious, very accommodating, very nice, and very new. They had a lot of activities, and the menu was very good. They had an option that they could bring it to your room, if you did not want to eat in the dining hall. The place was very new, very modern, and well decorated.
October 05, 2015
I visited this facility
Bickford Senior Living was a beautiful place, but my uncle was not comfortable there. I liked everything about it; the lady that we met with was very nice. Workers came and talked to him while we were walking around; they were doing group stuff in the lobby. It had a nice dining room. They had beautiful rooms and enough space for him in a room. The set-ups were nice because of how the restrooms were in them.
September 30, 2015
I visited this facility
Bickford of Crown Point was a very nice place. The lady I talked to was very helpful and really seemed to care about what we needed. The rooms were all nice and big. They did have exercise room, and they have a hair salon activity room and cafeteria.
June 23, 2015
I am a friend or relative of a resident
My mother hasn't been in there long, but what we've seen so far looked fine. It's a beautiful place. The staff seemed like they're happy with their job. My mother loves the food, and she has been raving about it. They made ribs, she has never had ribs at the other place, they had fish, and she said it was the best fish she has ever had. They have a whirlpool tub she is excited about over there. They have a nice roofed over area that she can sit outside with really big comfy chairs to sit in. They have flowers and a little bridge, and her new room looks out at the courtyard. You have to put in a code to get in and get out, so it seems more secure to us than what she had before. I can't imagine anything that they don't have or don't do. They're staff is wonderful. The nursing is excellent. She is getting her medicines on time and right. They have a beauty shop there, and when she wants to get her hair done, she can just wait in her room, and they come and get her. She found people she knew, so she is very happy. She said it's so much less stressful to have less people in the dining room, and it's a little more toned down. They do activities, but there's not so much chaos going on -- not a lot of people all over. She just loves Bickford of Crown Point, and we're very happy.
November 22, 2013
I am/was a resident of this facility
The facility was neat and clean and the staff very friendly. Having everything on one floor with a limited number of residences makes things very convenient.
Memory Care Reviews for Bickford of Crown Point
March 06, 2021
I visited this facility
I went for a tour at Bickford of Crown Point City and it was small. Since the director got sick they couldn't answer any of the questions I had, they all had to refer back to him. They had very little parking so I had to park across the street in someone else's lot. They had no openings at that time too, so why even let me go to a place that didn't have openings?
The waiting area was nice, the place was clean, and it didn't smell, but they only had four parking spots and it seemed like they were understaffed. I had to wait for about twenty minutes from the outside for the tour. I said, "Why do I gotta wait when I already had a schedule?" The lady at the front desk was running around back and forth and it was just me, my brother, and one other lady who was waiting to see her mother out. There were only four people and she was running back and forth doing more stuff than what she could handle. I work in a hospital, I see one staff doing five jobs at one time, and you need to put somebody else on.
October 01, 2020
I visited this facility
I did an in-person tour of Bickford of Crown Point and it was very good. That was a very nice one. I like that one. She showed me the memory care at the other end. We didn't do anything, just went through the hallway. I just saw the hallway of it. I didn't talk to any nurses or anything. Their staff was pleasant. I like the rooms better. I have nothing to say about the food at all; I don't know anything about it. I couldn't even find the menu. They showed me everything. I saw the whole place. Their amenities were very nice. I like the rooms better. They were playing bingo when I was there and they were having a pizza party. When I was leaving, hey were bringing pizzas in. They have an activity board. I didn't look at the board too good.
May 22, 2020
I visited this facility
I went to Bickford of Crown Point. They were very accommodating, and everything looked very acceptable. Everything was very nice, however, my husband was beyond the scope of what they were able to do. It was not exactly what we were looking for. They had a beauty salon, and the place was in excellent condition. It had a home-like atmosphere.
Costs for Bickford of Crown Point
Services and Amenities of Bickford of Crown Point
Costs
- Rent Plus Care Fees
- Entry Fee
- Assisted Living Starting At: $3346/month
- Memory Care Starting At: $3346/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Garden And Patio
Health services
- Skilled Nursing
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
Guest services
- Guests At Mealtime
Diet
- Diabetic
- Low Salt
Languages
- English
General
- Resident Capacity: 58
- Respite Care
- Minimum Age: None
- Pets: Yes
Range of services
- Personal Care Assistants
Types of care
- Walking Wheelchair Assistance
About Bickford of Crown Point
Welcome to Bickford of Crown Point, one of Indiana's premier assisted living and memory care communities! Bickford of Crown Point is conveniently located on East 107th Avenue, so please, stop on by any time. We invite you in and welcome you home to our Crown Point senior living community.
At Bickford of Crown Point, we offer premier memory care and assisted living services. The fullest expression of assistance comes with an intimate understanding of our residents at Bickford of Crown Point. Each resident of our Indiana assisted living home is unique, as are the services they require, and the manner in which they wish for them to be met. At our Crown Point senior community, we also know firsthand the confusion that memory loss creates in relationships with loved ones. That's why our Alzheimer's care community strives to make every activity intentional and personally driven by each individual’s life story.
Nothing can replace home - this we know at Bickford of Crown Point. The smells that waft through the open door, the tattered edges of the overstuffed chair in the living room, the faded photographs on the mantle, the memories…lifetimes are built on these things; happiness dwells in them. At Bickford of Crown Point assisted living in Indiana, we don’t ask you to give up your home, your treasures, your memories. Instead, we want you to bring the pieces of the home you love into our Indiana assisted living and memory care community and make it yours.
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