Our parents were one of the first residents. They were happy and enjoyed living here until about 2 years ago. Prior to Covid, many changes started taking place that were all negative. Staffing issues, difficulty with management, decline in quality of meals, amenities decreased while fees have increased tremendously. Many of the amenities that were included in the very expensive monthly fees have been discontinued. The facility was sold to a different organization, BHI, and it’s all about the money. The Managers and Executive Director will not return phone calls. The Security Staff has been cut, the wait staff has been cut, the front desk hours have been cut. The shuttle Bus is now very expensive and an extra fee. The dining room is only open 2 evenings a week with the explanation that they cannot find employees to hire. The food choices, preparation and quality has declined with the new ownership.
Our parents are not happy there anymore, due to their regular disappointments and upsets about the negative changes. The Housekeeping Crew is pathetic inadequate. The crew is not allowed to touch anything or move anything………which results in them vacuuming a small pathway and that’s about it. Toilets, sinks, shower, countertops, floors never appear cleaned. The air vents are never cleaned, they are filthy.
Recommend interested families to avoid facilities by BHI.
The Barrington of Carmel
Offers Assisted Living, Continuing Care Communities, and Memory Care
8 Reviews
Top Nearby Assisted Living
Reviews of The Barrington of Carmel
Assisted Living Reviews for The Barrington of Carmel
April 12, 2022
I am a friend or relative of a current/past resident
May 10, 2020
I am a friend or relative of a current/past resident
Starting out almost 5 yrs ago when we first moved my parents into The Barrington it was great, great staff, great food, great care, beautiful facility, rooms are very nice, but before my father passed things began to decline terribly, staff was leaving in droves, even the EXD left, the AL dir got fired, and it has declined more and more, we had to hire our own private caregiver due to the poor care of the LPN's, CNA's the good ones leave bad ones stay. We just recently moved my Mother out she is almost 91 yrs old and they told us we could no longer have her private caregiver (after 4 yrs) and suggested she be move to skilled, which is over double the cost! They were not willing to work with us at all. They tried to blame it on COVID, however it was almost 7 weeks into COVID already! The EXD, AsstEXD and even the CEO lack compassion and only care about the bottom line. They could not even tell us what their policy or procedures are during COVID. We had to move my Mother into a Hotel in order for her to retain her Caregiver, we then moved her into a new facility and they have been over the moon helpful! AND they allow her to have her CG. The Barrington is beautiful from the outside, however I would not take my loved one there ever again!!!!! Huge amount of money for very poor care! In this situation you DO NOT get what you pay for! I have watched a ton of staff leave over the last 5 yrs!
This facility has Independent living, (buy in) Assisted living (which they rather not have to assist those in it ) Skilled care and Memory care.
November 16, 2016
I am/was a resident of this facility
In my 2 years of living at The Barrington of Carmel, I have enjoyed being part of this community of caring residents and attentive staff. In addition, I appreciate the great location and cultural opportunities all around. As a retired librarian, I am using my skills to serve as a volunteer here at The Barrington. This is indeed Masterpiece Living for retirees!
Provider Response
Thank you for such a kind review. It's residents like you, who donate their time, energy and considerable experience, that make The Barrington such a vibrant and special place to live. We certainly appreciate having you here, and hope you'll continue to embody the Masterpiece Living philosophy. Maryellen Keen Lifestyles Director, The Barrington of Carmel
December 18, 2015
I am/was a resident of this facility
We have already moved into The Barrington. It is assisted, independent, memory care, and nursing care. It is a very friendly community. I have a very restricted diet, but the chef could take care of that without a problem, and that was very important to me. The room is lovely. It is a one-bedroom apartment, but it is the larger one-bedroom. It has a full kitchen with a stove, an oven, and a dishwasher. The storage space is plenty. The living room is lovely. The shower is modern. Everything is modern. The staff is very friendly. They remember your name from the very first day, which is wonderful. I had a meal here, and when I came back the second time, they knew how to prepare my food without my having to go through it all over again. Everything has gone smoothly. They have full range of activities. There are activities going on constantly that you can participate in.
December 14, 2015
I visited this facility
We went to The Barrington of Carmel many times because we had friends there. It's a lovely place. It’s brand new, and they have a lot of outside entertainment that they bring in for the residents. This place is expensive, and you have to buy in if you want to live here. The food is also very good. It was a delightful place to consider.
Provider Response
Thank you, Valera, for your kind words about our community. We’re glad you’ve had a chance to visit and experience the new building, the stimulating programs, and the delicious food; and we’re glad you think we’re “delightful”! For those who might not be as familiar with The Barrington, we are a life care CCRC featuring 134 maintenance-free, independent living apartment and a variety of services and amenities, including fine dining, a bistro, fitness and wellness centers, creative arts studio, salon and spa, library, housekeeping, scheduled transportation and more. In addition to the resort-style independent living residences, The Plaza at The Barrington provides a full range of health care services for an onsite continuum of care. Care levels include assisted living, memory support and skilled nursing and rehabilitation. One does not have to be a resident of The Barrington to move into The Plaza. Move-ins to The Plaza are available on a month-to-month basis and do not require an entrance fee. I hope this explanation about our fees helps provide some further information for those who see your wonderful review. Valera, we hope you’ll return and that you will consider The Barrington for any future needs of yours or your loved ones!
Continuing Care Retirement Community Reviews for The Barrington of Carmel
March 20, 2018
I am a friend or relative of a current/past resident
My mother was in rehab at The Barrington of Carmel. The food was pretty good. We got to eat in the assisted living dining facility, and that was a 5. It's much newer and cleaner and more upscale than where she is now. The views were nicer and there were more trees. The staff was very attentive.
Provider Response
Thank you for your kind feedback of our services and staff, Richard. Rehabilitation can be challenging for residents and their families as they're often spending time in an unfamiliar place with unfamiliar people. We do our best to make their stay as comfortable as possible, combining exceptional care and customer service with some of the great amenities you mentioned in your comments. We hope your mother continues to have a speedy recovery.
November 29, 2016
I am a friend or relative of a current/past resident
The Barrington of Carmel has been a wonderful home for my mom, Being a social person, she has had many friends and activities to engage in, and enjoys greatly the various opportunities the Barrington offers. The Masterpiece Living program has stimulated her physically, socially and spiritually, and she continues to grow and learn! We are so grateful to know she is in such a wonderful place-so well taken care of!!
Provider Response
Hi Linda, It's wonderful to hear your mother is taking advantage of the full Masterpiece Living program. Perceptions of what older adults can accomplish continues to change for the better, and we see firsthand their desire to pursue new skills and view life with limitless possibilities. Your mother is a true inspiration and a shining example of what successful aging looks like, and we're very fortunate to have her at The Barrington. Maryellen Keen Lifestyles Director, The Barrington of Carmel
November 02, 2016
I visited this facility
The Barrington of Carmel was my favorite. It was fantastic. That’s the one I wanted them to move into. I worked in a hospital, and I had that kind of level of care in my mind. When we went there, they had a memory care unit and if my dad could be in assisted living or a regular unit. The, he could visit my mom as often as he wanted or have her out. They had outings for them. They were not just stuck in the memory care unit. The facility was beautiful; you could not ask for anything prettier. They had a gated community. So, if mom did get out and walk, she wouldn’t get away. There were trees all around the property. There was parking for my dad. It was not a covered parking, but he could have parking come and go if they had friends there. They had a lecture series where doctors came and gave talks. They even had people like Bobby Knight. In Indiana, he was a big name, and they would enjoy hearing that. Then, they had two different dining rooms. One was for assisted, and one was for the regular residents there, but they could go back and forth and borrow what they wanted. They could go to one or the other. They had a beautiful library. Everything was accessible for walking. They had an exercise room. They had a TV room. They said they do not have church services because they could not get any pastor to come there. So, I said, “Well, why don’t you have them do the internet church service?” They said like “Oh?!” They had a laundry service at the end of the hallway. So, they had to take their laundry down there or they could have it done for them. The rooms themselves were in adequate size. They had a nice view. There was a nursing station on every floor. It was centered right near the elevator where you could see on and off the floor and still had the care for my mom as needed. The presentation was beautiful. Every question was answered. I took my parents back over to see that one, and they really liked it too.
Provider Response
Thank you for the wonderful review, Christy. We're very pleased our community met your expectations, and those of your parents. You touched on so many of the characteristics and amenities that make The Barrington such a unique and special place to live, and like our residents, these opportunities are constantly growing. As someone who works in healthcare, you know better than anyone the importance of having access to comprehensive health services as we age. Our Life Care benefit provides residents access to the full spectrum of care options, reassuring them and their loved ones they'll receive the best-possible care and supports, should the need arise. I know you said every question was answered during your visit, but should you have any others, or want to visit us again, don't hesitate to let us know. Maryellen Keen Lifestyles Director, The Barrington of Carmel
Services and Amenities of The Barrington of Carmel
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Coffee Shop
- Party Space
- Hiking Trails
- Tv Room
- Garden And Patio
- Resident Parking
- Security Gate
- Spa
- Features Extra: Library, Fitness Room/Gym, W/D In Residence
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Internet Enabled Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Skilled Nursing
- Hospice Care
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Tai Chi
- Fitness Room
- Yoga
- Gardening
- Cooking
- Arts And Crafts
- Activities Extra: Computer Class
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Languages
- English
General
- Resident Capacity: 462
- Staff Patient Ratio: 1 To 8
- Pets: Small Pets Allowed
Range of services
- Physical Therapy
- Occupational Therapy
Training Areas
- Memory Care Training
Licenses
- Licenses: 15-013212-1
- State Licenses: 15-013212-1
About The Barrington of Carmel
Sensational only begins to describe The Barrington of Carmel, Indianapolis’ brand-new retirement community: beautiful apartment homes near the Arts & Design District.
Active living. That’s the best way to describe a community dedicated to letting you be the most you can be every day. Now you can enjoy pursuing your interests, improving your wellness and fitness, relaxing and finding your own peace of mind, all right around you. If you’ve looked at retirement communities in Indianapolis, you’ll recognize how exciting our services and amenities will be. The Barrington is designed to reinvigorate daily living, so that nothing gets between you and the pursuit of your interests, especially not housekeeping, home repairs and lawn care.
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The Barrington of Carmel 1335 S. Guilford Rd, Carmel, IN 46032
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