Staff treats residents with respect. Porter Place is a safe, active and friendly environment.
17833 Harlem Avenue, Tinley Park, IL 60477
Call
(800) 385-2527
Reviews of Porter Place
Memory Care Reviews for Porter Place
August 17, 2019
I am a friend or relative of a current/past resident
July 14, 2019
I am a friend or relative of a current/past resident
After touring many places we are so glad we chose Porter Place, attentive staff, clean and lots of activities.
July 02, 2019
I am a friend or relative of a current/past resident
Not a good place,it has potential but it's not ran properly,The caregivers lack so much,there on there phones or sleeping or talking to each other instead of communicating or paying attention to residents,Notice it Everytime I take my friend to visit,Report them for what you see,stand up for the residents
March 21, 2019
I visited this facility
Porter Place is all memory care and laid out very nicely. The rooms are very nice with several different layouts available, and the security is very good. They're able to keep an eye on all of the people. The staff who gave me the tour was very nice and did a good job. She was very accommodating, and gave me information about what I needed to do. The only drawback was it didn't seem that the staff was interacting that much with the residents. They seem like they were just standing in the corner and watching which made me feel uncomfortable. They have a hair salon, and they have several different areas for people to relax and do activities. They didn't have to be in one place at one time if they don't feel like doing activities.
August 21, 2017
I visited this facility
I visited this facility looking for a placement for my wife as I was interested in a memory care facility.
This facility is very new, not quite a year old. It is very clean and well maintained and supports memory care only. The facility is divided into two almost matching sides of the building in a design that makes it easy for the residents to return to their rooms. One feature they have that others do not is motion sensors in the residents’ rooms that can trigger alarms should someone need assistance. Most places rely on regular room checks by staff.
The facility seems to be well organized, however, only about 25 % of the rooms are currently occupied. My concern here was that this meant they would be adding staff as the population increases and adding more activities and procedures changes. While such changes during a growth spurt are great it might be unsettling for current residents (with concern for how my wife would react) as they try to adjust to daily care.
This facility seems to have excellent potential and current staff to help it grow.
May 23, 2017
I am a friend or relative of a current/past resident
Staff is always friendly and helpful.
May 19, 2017
I am a friend or relative of a current/past resident
Good care. Good food. Nice room.
May 18, 2017
I am a friend or relative of a current/past resident
The service provided at Porter Place are excellent. The staff is very caring and attentive to all resident's needs. They go above and beyond to make sure all residents are happy and cared for. It's one big happy family. P.S. They have the Best Cookies.
May 10, 2017
I am a friend or relative of a current/past resident
My aunt, Helen, has received the best care that is possible. The entire staff is wonderful, very caring, compassionate, and have the patience of saints. Our family cannot be any more pleased with our choice of residence for our aunt. She loves it and all her aides and nurses.
May 03, 2017
I am a friend or relative of a current/past resident
Porter Place gets 5 stars! Exceptional service. Staff is wonderful. My father is doing great here. Cannot praise the staff enough. They truly care about their residents!
April 28, 2017
I am a friend or relative of a current/past resident
From the moment I walked in, everyone you meet is kind, patient, and caring! You are surrounded by smiling faces. The facility is clean and calming. The staff is attentive and works at the resident's pace, not rushing or impatient! Wonderful place!
April 18, 2017
I am a friend or relative of a current/past resident
I thank God every day that we found Porter Place! The care my father receives is exceptional! The staff I cannot say enough great things about. From the nurses, cooks, maintenance to the office staff feels like family.
March 11, 2017
I am a friend or relative of a current/past resident
I like the facility and some of the RN's are great, 1 not so much. The facility in Tinley Park, Il lacks enough staff, and the director doesn't seem to understand the demented mind, everything seems to be 'by the book' without looking into why a resident does what they do. Also, management doesn't 'manage' the aides, they pretty much do as they please. If they had adequate staffing, and some management changes were made, the Tinley Porter Place facility could be a great place to send a loved one.
Provider Response
Dear Gabbyl: Thank you for taking the time to provide a review of Porter Place. Your feedback helps us improve the quality and service we provide to our residents and family members. I am sorry your experience was not a positive one. We are constantly striving to improve the knowledge and skills of our caregivers and management team. Our entire team recently completed an advanced 4 hour training in Alzheimer's and dementia care (in addition to our ongoing monthly training program). I would appreciate an opportunity to discuss the concerns expressed in your review. Please give me a call at your convenience.
November 02, 2016
I am a friend or relative of a current/past resident
Everybody at Porter Place seems to be nice and attentive. The facility is nice, and the room is large enough. Some of the rooms are furnished, but mom has her own furniture. What I don't like about it is that you don't have access and you have to wait to get in and out, so there's always somebody at the front desk so you can get buzzed in, and when it's time for you to leave, you have to find somebody especially if you wait after 8:00 because nobody's at the front desk after 8:00.
Questions about Porter Place
What ongoing training does the staff receive in dementia care?
Monthly staff dementia training is required and monitored by Porter Place. Each employee receives 40 hours of training prior to receiving their first assignments.
How many staffers are on duty in the daytime and overnight?
Our staffing is based on the number of residents each day PLUS the level of care that is needed by each resident, thus it fluctuates daily. We provide more staffing than the State of Illinois requires to meet the needs of our residents.
What programs or activities does Porter Place offer to keep residents engaged? How does the staff engage residents' long-term memories?
Our resident programming is very robust. Since Porter Place EXCLUSIVELY supports residents with memory loss, our programming is robust (7 days weekly) and a primary focus.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Initial assessments are completed prior to a resident moving to Porter Place, again several times over the next 30 day period, and also when a change in status is recognized.
What techniques does Porter Place use to support memory care residents during mealtimes?
Family style dining in a "kitchen" setting with caregivers available to encourage and assist residents.
How does Porter Place keep residents' families informed about their loved ones' health?
Porter Place provides personalized care and verbal communication to all families, plus a monthly newsletter, emails and support groups.
Describe the neighborhood around Porter Place. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Porter Place is located in a residential neighborhood and conveniently located just north of I80 & close to I57.
Costs for Porter Place
Services and Amenities of Porter Place
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
General
- Resident Capacity: 82
- Pets: Small Pets Allowed
Licenses
- State Licenses: Pending
Costs
About Porter Place
Porter Place is a brand new 66-suite Anthem Memory Care community, and is open with immediate availability. We are located in the charming suburb of Tinley Park, Illinois.
Surrounded by picturesque parks and a large forest preserve, Porter Place is located close to a beautiful residential neighborhood, enhancing the homelike environment that is such an important part of the Anthem Memory Care philosophy. The property has been designed from the ground up specifically to optimize the experience of those individuals with Alzheimer’s and other forms of dementia. Executive director, Carolyn Croswell, was hand selected for her breadth of experience in memory care and her passion to serve. Carolyn has put together a talented team of energetic, skilled and dedicated individuals who are ready and eager to provide the highest level of care for your loved one.
Amenities
As an Anthem Memory Care community, we provide a comprehensive set of amenities in areas of wellness, health and safety. They are designed to work together holistically to provide for your loved one’s every need.
Wellness
- Therapeutic Activities for Each Ability Level
- Common Areas, Designed to Allow Safe Freedom of Movement
- Personal Grooming Services
- Clinical Services
- Technology-Based Tools and Programs
- Social Activities Geared to Each Individual
Health
- Medical Management
- Specialized Menus and Nutrition
- Individual Service Plans
Safety
- State-of-the-Art Reporting System
- Fire Safety Program
- Highly-Trained Staff
- Secure Community Environment
- State-of-the-Art Monitoring System
Our Mission
We are committed to creating a safe, active, and friendly environment, to fulfilling our residents’ desire for understanding and significance, to pursuing personal and professional growth, and to providing peace of mind in everything we do. Our mission is all about optimizing the potential for cognitively impaired individuals to find comfort, joy and a connection with the world around them. We do this by:
- Protecting them without inhibiting them, while preserving their inner spark
- Engaging with them in positive ways that help re-connect them to others and themselves
- Providing a loving, compassionate environment that supports the growth and wellbeing of every individual who works, visits and lives within our communities
Thank you for your interest at Porter Place. Please give us a call to schedule a free tour.
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