Porter Place

Evelyn

I visited Porter Place, and I liked it. They had a yard and a small exercise room with three or four machines in there. You have the option to take a private room or a semi-private. They call that the Jack and Jill, where you share the bathroom but you have your own room.

Terri H-T

I am a family member of a current resident of this facility. I live in another state and when I call...all I get are excuses for not being able to speck with my father. It is usually that some other resident is on the only phone that the residents use or the nurse on duty for this floor is on lunch/dinner and will call me back at a specific time...which does not happen. I call back after the time that I was advised that a return call would be received and I still given excuses. This facility desperately needs more staff on the floor to attend to the residents needs and to complete promised actions.

Provider Response

korourke317

My mom has been a resident for a little over a year and we are very happy with the care she receives at Porter Place. The staff is kind and attentive to her. We transferred her from another community because she was not being attended to and they couldn't "handle her" . Since she's at Porter Place, I get regular communication, I am not getting calls about her "behavior" and they don't send her to the hospital for every little behavior she has. In fact, she has had less "behavior's" since she has been at Porter Place because they have a different, kinder/gentler approach. Their activity program is phenomenal (she loves the chickens and going on field trips) and and the community itself is very home-like, comfortable, and CLEAN! She enjoys the meals and has even gained a couple of pounds and hasn't been sent out for any dehydration or UTI's since she's been at Porter Place. Although her memory is worsening, I'm grateful she's being taken care of and the staff at Porter Place truly care about her, and most of all, she's happy and active!

Tiffany

Porter Place was a very nice community. The residents looked happy. It was very clean, and there's no odor. The staff was very engaging and very attentive. I saw the residents interacting with each other. They have the standard activities. They take them on trips, but I think what stood out about this particular location is they really try and identify what makes their resident feel purposeful. For example, if the person is into gardening, then they will create a responsibility for that particular resident that's into gardening. They can do that as their job. They're not getting paid, but it's the self-satisfaction of this is what I like to do. They have chickens there. If you're into farming, you're feeding the chickens. They offered the resident responsibility if they choose and need that. I really like that about them. The staged living quarters were nice. They had no frills or anything. They were clean, and there's no odor. They offered a shared room or a Jack-and-Jill individual room where you share a bathroom type setup or an actual private room. The rooms were small, but decent. I don't have anything negative to say about it.

Christina K.

Staff treats residents with respect. Porter Place is a safe, active and friendly environment.

jryanest

After touring many places we are so glad we chose Porter Place, attentive staff, clean and lots of activities.

seniorlady

Not a good place,it has potential but it's not ran properly,The caregivers lack so much,there on there phones or sleeping or talking to each other instead of communicating or paying attention to residents,Notice it Everytime I take my friend to visit,Report them for what you see,stand up for the residents

Christine

Porter Place is all memory care and laid out very nicely. The rooms are very nice with several different layouts available, and the security is very good. They're able to keep an eye on all of the people. The staff who gave me the tour was very nice and did a good job. She was very accommodating, and gave me information about what I needed to do. The only drawback was it didn't seem that the staff was interacting that much with the residents. They seem like they were just standing in the corner and watching which made me feel uncomfortable. They have a hair salon, and they have several different areas for people to relax and do activities. They didn't have to be in one place at one time if they don't feel like doing activities.

Bill301

I visited this facility looking for a placement for my wife as I was interested in a memory care facility. This facility is very new, not quite a year old. It is very clean and well maintained and supports memory care only. The facility is divided into two almost matching sides of the building in a design that makes it easy for the residents to return to their rooms. One feature they have that others do not is motion sensors in the residents’ rooms that can trigger alarms should someone need assistance. Most places rely on regular room checks by staff. The facility seems to be well organized, however, only about 25 % of the rooms are currently occupied. My concern here was that this meant they would be adding staff as the population increases and adding more activities and procedures changes. While such changes during a growth spurt are great it might be unsettling for current residents (with concern for how my wife would react) as they try to adjust to daily care. This facility seems to have excellent potential and current staff to help it grow.

robert-h-627252

Staff is always friendly and helpful.

bob767386

Good care. Good food. Nice room.

steve667087

The service provided at Porter Place are excellent. The staff is very caring and attentive to all resident's needs. They go above and beyond to make sure all residents are happy and cared for. It's one big happy family. P.S. They have the Best Cookies.

Jean g.

My aunt, Helen, has received the best care that is possible. The entire staff is wonderful, very caring, compassionate, and have the patience of saints. Our family cannot be any more pleased with our choice of residence for our aunt. She loves it and all her aides and nurses.

Sue M.238743

Porter Place gets 5 stars! Exceptional service. Staff is wonderful. My father is doing great here. Cannot praise the staff enough. They truly care about their residents!

Cassie688131

From the moment I walked in, everyone you meet is kind, patient, and caring! You are surrounded by smiling faces. The facility is clean and calming. The staff is attentive and works at the resident's pace, not rushing or impatient! Wonderful place!

April728646

I thank God every day that we found Porter Place! The care my father receives is exceptional! The staff I cannot say enough great things about. From the nurses, cooks, maintenance to the office staff feels like family.

gabbyl

I like the facility and some of the RN's are great, 1 not so much. The facility in Tinley Park, Il lacks enough staff, and the director doesn't seem to understand the demented mind, everything seems to be 'by the book' without looking into why a resident does what they do. Also, management doesn't 'manage' the aides, they pretty much do as they please. If they had adequate staffing, and some management changes were made, the Tinley Porter Place facility could be a great place to send a loved one.

Provider Response

Claudette242076

Everybody at Porter Place seems to be nice and attentive. The facility is nice, and the room is large enough. Some of the rooms are furnished, but mom has her own furniture. What I don't like about it is that you don't have access and you have to wait to get in and out, so there's always somebody at the front desk so you can get buzzed in, and when it's time for you to leave, you have to find somebody especially if you wait after 8:00 because nobody's at the front desk after 8:00.