Bickford of Rockford

The layout of Bickford of Rockford is good. The dining room and community room are in the middle of the apartments. The apartments are the biggest I've seen. They have outings and other activities. I think it was a good choice.

I absolutely loved Bickford of Rockford. I was so disappointed that my mother didn't want to stay there. If I could, I would stay there. It was a wonderful place. The staff was wonderful and nice. They had things going on all the time. They had three meals a day. They had certain meals that were set up, but if for some reason that was not something that you liked, they had an alternate menu that you could pick from. They had bingo on Wednesday nights and on Saturdays. They had exercise class for like half an hour every morning. They had movie nights on Saturday nights. They had card games and trivia games. They had something going on all the time. There was no way she could possibly get bored. The thing was, she was the kind of person that needed somebody to grab her by the hand and take her. They were great.

My impression of Bickford was very good. It’s a family-oriented place, where you can stay anytime you want and they schedule family activities, too. Each resident has their own apartment. They have a 24-hour medic on staff and caring staff members. I was impressed with the fact that during the first 24 hours, every staff member that came by spoke to all of us and spoke to others by name. They knew who my mother-in-law was, called her by name, and introduced themselves. They said, "If you need anything, you can sure call me and we’ll help out with whatever you need." It was really encouraging to see that the staff care that much for the residents and that they were always like that. We talk to my mother-in-law quite frequently, and she says she is very happy, especially with the services and the food; she is getting good quality and balanced meals. Exercises were lead by an individual person, so it was more personal care. The director took us on the tour and introduced us to different people. The response that we heard from everyone was, "We love this place," with many people living there for nine years and 10 years. The grounds were well kept.

Bickford is a very nice place but strictly private pay. Several of my customers are there. The rooms are very nice, most of the apartments are geared toward independent living but adjust according to what a person is doing. They can only handle dementia patients up to a certain point. The dining area is very nice, like sitting down in a fine dining restaurant. However, it wasn’t a fit for my aunt.

Bickford was beautiful. The staff was great, but they did not have memory center. They handled things a little bit more differently. If my mom did not have Alzheimer's, I would probably prefer that place. The staff was excellent, very knowledgeable, very open, very truthful. The facility was beautiful. They had some balcony areas and a little bit of stuff outside. We saw the one-bedroom. It was a little bit more spacious. You had a pretty-much full kitchen, but it was something that I did not want my mom to have. It would be for someone who did not have Alzheimer's or had to worry about that or if they wanted to do their own baking or something like that.

I like Bickford. It was more apartment like. There's a full kitchen, a bedroom, a living space, and tables, but they also had the support for the care that my mother might need. Everything was accessible. The bathroom was very accessible. The staff was fabulous and very personable. The people were very open to helping. She needs a lot of care, and everybody has been amazingly friendly and very willing to work with what she might need. This place seemed very secure. I was very impressed. She can also have her cat there. It's not real big. It's more of a family feel to me, and that's appealing. I think that's where she would be happiest. For her, a religious component would be nice. You can have all the things that older people want as far as on-site beauticians, medical people available, things that are necessary, activities, great food options, and flexibility of food scheduling. Everybody's very happy to give their time. They try to do the best for the residents who are there. The director is very knowledgeable about some of the financial ways of meeting the needs of the residents and the family. They were very honest and willing to help the families. The residents were very well cared for. From the director to the person who handles accounting, they're doing every little bit of stuff that needs to be done. They're very communicative with the residents. The dining options are really great. The nursing staff is very friendly and workable with medications. It was a pleasant visit in person but also very helpful in phone conversations afterwards.

Bickford was very pleasant. We had a very good experience. I consider them very comfortable and welcoming. What impressed me very much was that it seemed like a family-oriented place where friends and family would be welcome to come, visit and spend time. The menu was very good, but we didn’t eat there. I thought the rooms were a little bit small; it wouldn’t be where we move in as a couple and expect to have a life of retirement before we really need this assisted living. But it really appealed to people who needed assistance at this time. They did have activities and encourage exercising. If you needed rehab after surgery, that was available. But it wouldn’t be the place with a lot like trips to doctors or take you to certain places or activities. You wouldn’t have that much going on in that one facility.

We had a tour at Bickford of Rockford and the facility was very well maintained and very well done, but very expensive. Their amenities were all very good. They do have activities going on and their dining area was very nice.

Bickford of Rockford looked very nice. It was a nice place, very attractive, and very well-kept. It was quite roomy and very nice, and it had everything that my parents would need. It was a one-bedroom that we looked at. We just met with the one man, and he was very friendly, very helpful, and very informative. We noticed people gathered together to play cards and games, and that was about all we really noticed because it was lunch time. We actually ate lunch there. The food was good, and the people who waited on us were very friendly and helpful.

The staff was nice at Bickford of Rockford. That one my mother thought she could live at. The experience was very good. The rooms were very large and very accommodating. They gave them outings, entertainment came in, and there were certainly all kinds of things planned. We did not eat there, but we were served freshly baked homemade cookies right off the oven, and that was quite a selling point. Their apartment size was really generous.