Cedar Lake Assisted Living & Memory Care

My mom has made great friends and likes the staff but the food has gotten very cheap and repetitive. They are short staffed and don’t act on the complaints of residents. It’s not cheap to live there. They have decent activities there and that’s what keeps my mom engaged.

My mom is at Cedar Lake Assisted Living & Memory Care, and she's only been there two days. It is small and cozy. Her room is clean and nice. They've been very accommodating, and the staff seem very nice so far. They have live entertainment, a movie theater, and a beauty salon, but mom is under quarantine so she cannot leave the room yet.

Nice people. We were there for a 14 day respite visit. The staff was very professional and addressed our needs.

My uncle moved into the assisted living side of Cedar Lake over three years ago. For the past year, he has resided in the memory care area. I visit with him at least three times per week, so I am quite familiar with the staff and many of the residents. I give Cedar Lake five stars, not because everything in these three years has been perfect, but because the concerns I've had have always been addressed promptly and with genuine care and concern. I chose Cedar Lake because of its location near our home, and also because it is small, personable and warm. When my uncle moved into Assisted Living, there was Shirley trying to help him over come his shyness and participate in activities. Then, as he started to become weaker, the Assisted Living Director, Rusty would personally go in and help him dress, toilet and whatever else, because he was calmer with Rusty around. When I was out of town, and my uncle needed to move into memory care, Rusty physically made that move for me, furniture and all, and made sure he was comfortable. When I returned, I quickly bonded with Priscilla, the director of memory care. She was loving and attentive, and even my uncle liked her. Two months later, she took a new job, and Chris was hired. Chris has a completely different style than Priscilla, but in these 10 months, she has proven to be a fantastic Director. She is completely hands on, with a bright shining presence. She doesn't sit and observe. She is a partner to the fantastic care staff, serving meals, holding hands, and singing! Any concerns I have, she takes the time to give careful attention and understanding. She is never defensive, and strives to make any adjustments I ask for. The caregivers deserve medals and praise, especially Mary, Farzana, Khalia(sp?) and Nicole. I'm sure I've forgotten some. They are patient and always willing to fill me in on any change in my uncle. Believe me, he requires a lot of patience and a thick skin! Lastly, they recently replaced the activity director in Memory care with Jennifer. What a blessing! She involves the residents in every aspect of the day, from games and reading, to making Christmas ornaments for their tree, and even had them plan and prepare for a fantastic party for their families! She also sends emails with personal photos of my uncle interacting, which I am often not there to witness. That never happened before! Is Cedar Lake perfect? No. There are times I have had to call and ask that his room be cleaner, and sometimes the communication between the staff in shift changes is not great. The staff overturned too often in the first couple of years, but that has slowed down. I'd like to keep exactly the staff that is there right now! Would I recommend Cedar Lake? Absolutely! They have cared for my uncle and given me peace of mind. I'll always question if I should have him here with me, but I know I cannot do all that they do. I am very grateful.

Our experience as a family has been excellent with Cedar Lake has been wonderful. The management has been very responsive to our questions and needs since the beginning. Our mom has acclimated to her new apartment, schedule and her fellow residents. She is very comfortable and finds that her apartment, surroundings and support staff help her to feel "at home". The environment is comfortable, cheery and warm and a wonderful place to live and visit.

Pricing is about equal to that of other facilities in the area, although the price goes up every year. The expense of the "extra" or additional services that are available is a little expensive at $15.00 per visit. Food is average. They do put on a really nice Thanksgiving and Easter dinner for residents and their families (families pay for their dinner). Cannot seem to keep cleaning people or caregivers. New ones all the time.