Sunrise of Schaumburg was a very nice place and it's a smaller facility. Price-wise, it was acceptable. The cleanliness of the facility was very good.
Sunrise of Schaumburg
Offers Assisted Living and Memory Care
12 Reviews
790 North Plum Grove Road, Schaumburg, IL 60173
Call
(800) 385-2527
Reviews of Sunrise of Schaumburg
Assisted Living Reviews for Sunrise of Schaumburg
August 21, 2017
I visited this facility
November 28, 2016
I visited this facility
Sunrise of Schaumburg was nice and everything looked fine. The only thing that was different was it seems that there must be a lot of dogs in the building. Every time I went to the lobby, there were 3 different women who walk their dogs around the building. It just surprised me because I have never seen a dog anywhere else, but not that that’s bad. The lady who took us around was really nice, answered our questions, made us feel comfortable, and did a really good job with doing the tour.
November 01, 2016
I visited this facility
I felt that Sunrise was cheap, and the building looked depressing. The furniture was real cheap; it wasn’t attractive, and it didn’t appeal to me. They had cheap painted white chairs and cheap foamy cushions. They had beige, tan, or green and white as basic colors. They had an old hotel like carpeting. The staff was OK, and they seemed to like their job and cared about the residents, but they looked depressed. However, it was fairly affordable.
Provider Response
We are sorry to hear about your experience at our community. We take your comments very seriously and would like to speak with you further. Please email information (at) sunriseseniorliving (dot) com with your contact information so that we can reach out to you. Thank you, The Sunrise Team
February 10, 2016
I am a friend or relative of a resident
We chose Sunrise of Schaumburg, and we are very happy with the place right now. The staff is very patient, compassionate, and informative. When we go there, they can tell us a lot about what my dad's day has been like. They are very receptive to anything that we bring up. The rooms are an appropriate size. They appear to be very clean. He has a bathroom, and it is a shared room, but for the most part, he has been in there by himself. The room size is adequate.
December 21, 2015
I visited this facility
Sunrise of Schaumburg is very devoted. They look after the people, but it is very expensive to stay there. The food is okay, and a lot of it is pre-prepared. I was in the kitchen, and I saw boxes of cake mix and different kinds of mixes. I saw for a fact they are always in a hurry to feed the people and get them to their room, so they can have their break after dinner. That didn’t impress me. The people are well cared for, but the only thing is, I don’t think they have the extra touch that they should have when they are charging that kind of money. The facility itself is very well kept. It’s very nice. The rooms are nice and clean. They do all kinds of projects for the people. There is a lady who takes care of their weekly program.
Provider Response
Thank you for sharing a review. Please know we take all concerns seriously and would like to learn more about your experience at Sunrise. Please email us at Information(At)SunriseSeniorLiving(Dot)com. Thank you, Sunrise Team
December 20, 2015
I am a friend or relative of a resident
We really like Sunrise of Schaumburg, and it's a convenient location. The staff is excellent; they have a good attitude and are willing to work with us. I think that the staff is very caring, the facility is very nice, and I have nothing bad to say about them.
October 28, 2015
I visited this facility
Sunrise was what I was looking for. It is very nice, clean, it smells good, and the people are smiling. There wasn’t anything I didn’t like, and everything was fine.
May 29, 2014
I am a friend or relative of a resident
My mom was at Sunrise for a while on a trial, and she says that the food there was decent. Their cost structure is such that you're in a situation where you could be paying for services that you don't really need or use.
Our contact with the staff was good. They probably have more people serving you there, so maybe you get a little bit more attention. The rooms were a little bit more spacious. The room that she had, she had to share a bathroom with another resident, and in order for her to have her own bathroom, we would have to move her to another room which was even more expensive.
They show movies. There's bingo, crafts, and physical games, or maybe they're sitting down and they're hitting a balloon with a plastic bat or something like that. She was starting to get more comfortable. That was her first move out of her own home, so that's difficult to begin with. I wouldn't hesitate to recommend it, but at the same time, I would tell them it's very expensive.
March 27, 2014
I visited this facility
Sunrise of Schaumburg felt very homey the first time I came in. The staff seemed very nice, although I only talked to the sales person, and she was very informative. Their rooms are very, very small. She could only fit a twin-size bed and a chair. They seemed to have activities that my mom can possibly participate in.
December 25, 2013
I visited this facility
was very impressed with this facility during my visit rooms were large enough for what I wanted. the few staff members I met seemed to be quite efficient and knowledgeable. wonder why we didn't go here
May 11, 2012
I am a friend or relative of a resident
It's a great place, it couldn't be any better. I like it there and everybody who is there likes it. It's a good place. The help is there. It's friendly and it's not too big. Everybody is friendly there. They do good work in taking good care of my mother. The food and the staff, everything is top notch. It's excellent. My mom is happier there and it's really a good place. I would recommend this facility to others.
February 29, 2012
I am a friend or relative of a resident
Its a great country home looking facility that has a dog living within the facility. They are a nice dinning room and barbor on 'campus'. It like being on a vacation forever for my grandma. Staff is great and treats all the elderly with respect. The food is tasty and a great serving. The weekly events are a nice change then watching television all day.
Services and Amenities of Sunrise of Schaumburg
General
- Resident Capacity: 84
Licenses
- State Licenses: 5101313
About Sunrise of Schaumburg
Just minutes from the famous Woodfield Mall and a short 15-minute drive from O'Hare Airport, Sunrise of Schaumburg sits 25 miles northwest of downtown Chicago in one of the fastest growing suburbs in the country. We pride ourselves in our warm, loving environment, which gives each of our residents a true sense of home in our beautiful Victorian mansion.
Step into a Sunrise Assisted Living community and you can?t help but feel at home. We stop at nothing to make your experience warm and inviting, from our homelike exterior architecture, to our comfortable community areas and choice of suites to our exceptional outdoor gardens and landscaping.
Look around and you?ll notice fresh flowers throughout the residence, and you may even spot our dog or our cat. And of course, there are always the friendly smiling faces of our staff to ensure that each day spent here is a welcome one.
What Makes Us Special
Sunrise is ranked "Highest in Customer Satisfaction among Senior Living Communities" in J.D. Power's first ever Senior Living Customer Satisfaction Study. In addition to earning the highest overall customer satisfaction in J.D. Power's study, Sunrise achieved the highest score in five out of the six study factors. Sunrise ranked highest among its peers for caregiver/staff, which examined customer experiences with responsiveness, concern for needs, professional skill and appearance. Sunrise also ranked highest overall in senior services/activities; resident setup/orientation; rooms, building, and grounds; and food and beverage.
Map of Sunrise of Schaumburg
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