Auberge at Lake Zurich

Jane1

We selected the Auberge at Lake Zurich for my husband. I love the community. Most memory care centers cannot adequately care for an insulin-dependent diabetic. Some will say they can, but they are not changing their staff ratios. They need to have trained staff because insulin-dependent diabetics require constant monitoring and calculation of carbs from their meals. That is a need that most memory care facilities cannot meet, and this facility can. They follow what's called the MIND diet, which is a brain-healthy and heart-healthy diet. They understand the kind of diet we're trying to eat now. They have meaningful activities that challenge the brain. They keep their residents engaged. They've got an enclosed area for walking, and my husband loves exercise. We're going to be starting with respite care. At some point, I'll be moving him in full-time, but I'm not ready to do that yet. Their prices are incredibly reasonable, and they're all-inclusive. Many care facilities start you at a base rate, depending on whether you want a shared or a private room. From there, the prices go up depending on the level of care. The Auberge and other facilities near us are all-inclusive. It's one price for a private room, one lower price for a shared room, and then that's it. You're not nickeled-and-dimed to death with every little thing. They're able, and they're willing to look at the care plan for each person on an individual basis. If there are supplements I want him to be taking, if there are things I want him to be doing, specific diets I want them to adhere to, they're willing to do that. Whatever is important for each patient, they write up in the care plan, and they manage to that level, and that is important. Most places are not going to do that. They're a dedicated memory care. It's very well kept. They are owned by a company that is invested in this community. When I visited, they were in the process of revamping the entire place. They have four separate buildings. It's a community feel. It's not a big institutional feel. Each facility is smallish with the rooms around the outside and the open areas for dining, living, and kitchen in the inside, and it's got a home-like feel, which is important. I met with the executive director, and he struck me as a very kind, caring man who cares for each of his residents a lot and is there to meet their needs. I was very impressed with the facility. It was very clean, neat, and organized. The ongoing effort to maintain a high standard of appearance and to renovate as necessary is important. I want to see money being put into a place to keep it in good shape, and I saw that.

Natalie

It is very clean. The rooms are spacious, and the staff is very accommodating. The caregivers are awesome and my friend seems to like it. She is a level two memory care and they could go up to level six. So, that was a big plus for us. The day that we went to visit her, they gave us some sliders and some pancakes, and the food was good. Once you leave your room in the morning, you can't go back into it unless you need to use the bathroom. The doors are locked and they don't want people hanging out in their room. They have group sessions, tdo arts and crafts, do physical therapy, and play games. She'll play bingo, they watch movies, and they have visitors like dogs that come in. So, they keep the residents pretty active until it's time to go to bed.