Victory Centre at Galewood

Vincent

Victory Centre at Galewood is pretty good. The staff members are good at making my mom feel welcome and giving her information about what activities they have going on. The seniors there are friendly. They have taken her under their wing, and have shown her different things. They escorted her to dinner. They also talked to her at dinner and all that stuff. It's a friendly community. They don't have a full gym for the seniors to exercise in. However, my mom likes bingo and the religious church they have. It's a friendly environment.

Janet

My brother is at the Victory Centre of Galewood. It is geared more to people that can take care of themselves. I found the staff, the CNAs, and everyone to be very conscientious and nice. Occasionally, I am disappointed though because some of the staff in the wellness department call even if they know that I work during the day. So, I'll call them back immediately, but that individual was not available anymore and you don't get a callback. You have to continue to call them or to go over their head, but that's only to some of the representatives in the wellness department, not all of them. They care about their residents and my brother. His health has deteriorated somewhat and they made an exception and got him into rehab. He's had several falls, but they didn't immediately say, "One more fall and you're out." So, they do try to work with him first. Some of them are exceptional and he seems to like the food too. With COVID, I think a lot of stuff has been cut down. They have movies, a gym, and a lot more. They don't have a good parking facility for family members. It's very difficult to park in that area and I believe the garage that they have is meant for some of the residents. The rooms are large enough. There is a small kitchenette, a microwave, and a normal size fridge. The bathroom is extremely wide. It's flexible for a person with a disability, a wheelchair, or walker. They're pretty good. However, I think it's a good neighborhood. The majority of it is residential. There are parks nearby and a community center. Then on the other side, it's more business-like, there are restaurants and the like, so the residents that are more mobile can go out and get food. There is a barbershop around the corner as well. It's a pretty good community. I feel that my brother's safe.

Maryshka

My brother will be moving into Victory Centre of Galewood. It's a diverse community and we're looking for a place where my brother can speak languages, Spanish and English. There are a lot of people who speak both languages. Depending on how he feels, he might be able to speak any language he chooses if he knows who he's speaking to. So, Spanish is his primary language, but he's been in the States more time than the time he was in Puerto Rico. So, he's able to use both languages there. It's very open. Once you come in, it's like you come into a large place, but it's not that large. It looks like a place where there is a lot to do and there's space, and things are not crowded. It has a garden on the second floor, which is beautiful. It is very clean. They have a beauty salon. They have a weight room, a place to do exercises, and a library. They have a lot of activities, and they're pretty busy in terms of the activities that they do with people that live there.