The Cove at Tavares Village

Debbie mckinney

Think twice about putting your loved one here! The staff is horrible! Mom was put in memory care before she needs it. My brother has POA, (and boy, the staff lets you know it!). He doesnt have the time for her, so this is his next best thing. She sits in a recliner all drugged up. All the brown recliners are pushed up against each other sideways ,the room is kept VERY dark!. From 9am all day. Sits there! Gets up only to eat. Theres NO memory care activities! Theres about 18 patients there ALL drugged up! Its so horrible. This should be against the law! Pls dont put your relatives here!

Trina

I toured the Cove at Tavares Village. They were very good. What I noticed was the staff greeted people and knew them by name and talked to them. It was clean and comfortable, and people were engaged in doing things. It was open and airy, and much more available to residents to do things and get around. The location was good. The layout was more open. Cleanliness and upkeep seemed good.

Tony

I'm staying at The Cove at Tavares Village. I am in an independent living villa. The property has 62 independent living villas, then there's the big building that has assisted living and memory care and the dining facility. We're about six minutes from downtown Tavares out in the country on an elevated piece of property. It's hilly, but it's beautiful. As you come in the front entrance, there's a big sign bragging about how we have been deficiency free for three years from inspection. The director holds two hats. She is the administrator of the whole outfit, and she's also the head nurse. She does a marvelous job. The care that my wife got here was amazing. Unbelievably amazing. It's not gated or anything like that. There are like four streets within the community. It's spread out quite nicely. We have a very nicely appointed clubhouse. Eighty feet from my door is the full workout room. There's also a rehab outfit in that building for helping people who need rehab rehabilitation. The food is excellent. The food services guy does miracles. I've never heard anybody ever complain about the food. If I wanted $7 a meal, they'll deliver it, and you can't beat that. The staff is friendly and very professional, above and beyond. I truly don't know how they do it. I took care of my wife, and it was 2014 when she was diagnosed and that's when we moved here. I was able to keep her safe at the villa till August of 2019, and then my skill set just wasn't up to it anymore, and that's when she went into care. The care she got was marvelous. I don't particularly participate in activities, but Amy, the director of activities, has got something going always. Plus, they have transportation for those who don't drive any longer. They take you to doctor's appointments, they go to Publix once a week and to Winn-Dixie once a week, and they take you banking if you need to go banking. They all have to be scheduled naturally.

Felicia

The Cove at Tavares Village is an older place. They have memory care. Their residents all seemed very happy. They were playing cards and bingo with oversize cards. A lot is done for the memory care people. They have a small garden area. There's a lot of staff, and they all seem very concerned about their patients. The rooms are good sized. They're not small. It's a lockdown facility. The assisted living is in the front of the building, and the memory care is locked down in the back. It's a little tight back there for the number of people that they have. It's on the small side for this many people that they have in memory care. The rooms were hotel type. You could fit a queen-size bed, a table, and a little recliner if you want to. However, we were set on going for this morning and I had everything I thought in place, and when we came down to the administration, they were giving me a very difficult time on whether they would take my mother-in-law or they wouldn't. It just seemed like they just wanted to keep arguing with me. So finally, I couldn't take it anymore, and we decided to go take another look at the other facility, and they were much more workable. The staff were a little rough around the edges just from what I experienced this morning, it's the administration. The administration is a little rough.

Felicia

We toured The Cove at Tavares Village. It's considerably smaller for the area to house people. It's older, and it's not as high-end as the other facilities. They have an assortment of rooms. For people that need more care, they give them rooms that are closer to the nurse's station like in a circle. For people that can be on their own a little in memory care, they have a hallway for more privacy. The rooms are like hotel rooms. The staff was super friendly and very polite. I met a lot of them, and they went out of their way to make us feel comfortable. There weren't a lot of amenities for the memory care. It appeared to be very limited. It's so lockdown there, you can't even think about getting out.

Helen

I have moved into The Cove at Tavares Village. I've only been here a day, and I think it'll be fine. I am now in a 1- bedroom-1-bath with a living room, a kitchen, a dining room area, a bathroom, and washer and dryer. I met the gentleman that lives across the street, and that's the only person I've met so far other than the marketing director. It's a pretty place. It's very quiet, which is kind of what I wanted. I'm having a problem with the dryer. It's not being taken care of properly, and I'm not sure how it's going to dry my sheets that I'd like to sleep on. It's kind of frustrating because I have to call somebody at the front desk or something to put me on a list for the maintenance man to come and tell me how to operate this. I'm a little frustrated, but not enough to walk out the door and say, I don't want to live here. We have a pool, and they have activities. I haven't figured out that much yet. We're right next to the clubhouse, and that's where they do a lot of their crafts. The community is kept up extremely well. They mow the grass. There's lots of trees, and it's quiet. They try to keep some semblance of bushes or plants outside our units, and I think that's because we're renting. I don't have a problem with the whole outfit. I just have a problem with my dryer right now. The marketing director was right on the ball. She knew a lot. She was very organized. She's very knowledgeable about the area, and she goes above and beyond in whatever she's doing to help us get in. She is extremely informative and extremely intelligent about the place. She loves the place. She loves the people here, and she loves the staff. She is wonderful. I have known about this place for a long time. It has not deteriorated. It seems to be like it was when I was looking years ago, like 5 to 9 years ago when my husband died. I'm staying here because they have assisted living on the campus. If I have to go somewhere, I'll go there instead of some nursing home.