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Woodmont Senior Living

3207 North Monroe St, Tallahassee, FL 32303

(800) 558-0653

Verified Partner

4.0

(33 reviews)

Starting Price

$3,000

Care Offered: Assisted Living and Memory Care

Pet Friendly

Transportation Services

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About Woodmont Senior Living in Tallahassee, Florida

Pacifica Senior Living Woodmont is located in Tallahassee, Florida just below Lake Jackson. Guests enjoy snacks, TVs, personal chefs and a wealth of daily activities. Pacifica Senior Living Woodmont is praised for its variety of activities; these can range from card games to trivia challenges to bingo nights. Visitors say these activities contribute to a homey atmosphere for the community, and a highly furnished dining area adds to this sense of comfort. Residents also say that off-site trips to Lake Jackson and a nearby outlet mall are events they always look forward to.

Map of Woodmont Senior Living

Services and Amenities of Woodmont Senior Living in Tallahassee, Florida

Dining

  • Communal Dining
  • Room Service

Guests

  • Overnight Guests

Inside Amenities

  • Computer Room
  • Entertainment Venues

Outside Amenities

  • Garden

Specialized Staff

  • Nurse on Staff (Part time)

Kitchen Types

  • Kitchenette

Fitness & Wellness Programs

  • Salon Services

Health Services

  • Skilled Nursing
  • Medication Reminders

Languages

  • English spoken

Parking Options

  • Parking Lot

Therapies

  • Physical Therapy/Rehabilitation

Games Hobbies & Recreation

  • Arts & Crafts Activities/Programs
  • Facilitated Field Trips/Outings

Housekeeping & Maintenance

  • Housekeeping Services
  • Laundry Services
  • Linen Services

On-Site Services

  • Religious Services

Pets

  • Pets
  • No Cats
  • No Small Dogs

Transportation & Shopping

  • General Transportation Services

Additional Amenity Information

  • State Licenses: AL99

Costs for Woodmont Senior Living in Tallahassee, Florida

Assisted Living

$3,150

Starting Price

Memory Care

$3,000

Starting Price

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Reviews of Woodmont Senior Living in Tallahassee, Florida

4.0

(33 reviews)

  • Facility

    4.2

  • Staff

    4.9

  • Food

    4.1

  • Activities

    4.5

  • Value

    4.6

Marion

5

September 7, 2024

I visited this facility

I toured Woodmont Senior Living. The administrative staff I spoke with were friendly and helpful, and went above and beyond to try and help us with the situation. The facility was well-maintained and clean, and the residents I saw appeared happy.

James

5

March 14, 2024

I visited this facility

Woodmont Senior Living looked very attractive. The staff was pleasant, and they greeted you right away. One of the representatives sat down with me. She asked a few questions and gave me an opportunity to share just a few things ideally what I wanted to do, even after she felt they wouldn't be the facility that could help because my mother had to be completely independent. She takes an insulin shot and they didn't have the means to provide her with that on a daily basis or have a nurse that would be able to do that. She went on to recommend other assisted living facilities in town. I saw two elderly people as I was walking in there and they seemed happy. It didn't seem like they were miserable or anything like that. After you walk into the lobby, there's someone at the front desk. I remember one of the staff members going to the remote to change the channel for someone who was watching it. They were very friendly. The staff gave me something that she was baking at the time, and those were pretty good. It's like a complimentary hospitality kind of thing. The facility was very clean. The landscaping looked well-kept. The outer part of the building looked well-maintained.

Provider Response

Hi James, your wonderful feedback and 5-star rating mean a lot to us. Thank you for taking the time to leave praise and kind comments for our Woodmont Senior Living team! Take care, we hope to see you again soon!

Ruth

3

February 1, 2024

I visited this facility

Woodmont Senior Living was OK. The facility was a little bit older. I know they were working on remodeling and updating the rooms, but they weren't all finished with it. So, clearly they needed to do a little more work on it. The facility was sufficient. It just wasn't very bright. It's very dark inside and I know they are trying to change that with painting and that kind of thing, but the windows were kind of small in the room so that made the rooms darker even when it's painted. The lady who gave the tour was fine. She was very helpful and answered all my questions and was very pleasant. I didn't have any problem with her as far as the tour went. I just briefly looked at their dining area and they were also in the process of painting and doing stuff there. This facility is kind of in a square and they have a garden area in the center. That was very nice out there. They have a little gazebo- type setup up there and places to sit. That was very pleasant.

Judy

4

April 1, 2023

I am a friend or relative of a current/past resident

I've been very happy with Pacifica Senior Living Woodmont. They do a very good job taking care of my husband. Their nurses and CNAs are very caring and friendly. They reach out and visit with all the residents. They make sure that they're eating good food and getting their food. They know everybody by their first name almost immediately (they even knew mine just by going there one time). So, it's just little things like that. They are great. One thing that I like about their rooms is they each have a bathroom and a walk-in shower. It's very, very well laid out. They have dog therapy, games, and puzzles. They also have a garden area that they can go out in if they choose to, a bus that takes them places at times, and speakers that come in that they can go down to the main floor and listen to. So, they have quite a few activities.

ReviewerRD#020323us

3

February 8, 2023

I visited this facility

We toured Pacifica Senior Living Woodmont. We were looking for independent leaning toward assisted, just needing assistance with medications. The community does need a lot of physical improvements, but the director has a lot of plans for that. She is very upfront and open and knows that she can make it a lot more conducive to being more home-like and having more of an open atmosphere. She has a lot of plans for improving that place. The director was the only one we met but she was outstanding. She's very knowledgeable. They have an activities calendar, but it isn't quite as extensive as some locations. But she has plans for that as well. They have a salon. They don't have a movie area, but she's planning on making one. She's got a lot of plans for renovating and improving the rooms, too.

Deborah

5

January 8, 2022

I visited this facility

My brother will be moving into Pacifica Senior Living Woodmont. I like the friendly staff and the fact that he could smoke. The other facility that we visited was nonsmoking. It's not as nice as the other place, but the staff is so friendly and my brother is not a fancy person, so it fits him better. They have good activities. We had a resident who came up to us when we were visiting and she was showing us the dining room. She told us that she had been living there for a year and it was the best place in the world and the staff was awesome. So that kind of helped us make our decision also. The apartments were very nice. It's very well maintained. They have a very nice courtyard that's closed off. It's very comfortable looking and it has a covered patio and it's nice. They offer transportation to and from the doctors. They take them to Wal-Mart and the store. There's a couple of shopping excursions they let them do. It is very conveniently located right off of I-10. For convenience's sake, Pacifica is very nice because it's just about two blocks off the interstate.

Provider Response

Deborah, thank you for leaving this detailed review about your experience with our community! Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). We hope you have a wonderful day and we hope to see your brother at one of our upcoming activities!

Barbara

5

December 5, 2021

I visited this facility

I went to Pacifica Senior Living Woodmont a week ago. I felt that it was friendly, warm, and seemed more like a place that could be a home rather than a facility. The staff was very helpful and very friendly. It was very clean, very well kept. I know that that's important to my mother, if it wasn't kept up, she wouldn't feel comfortable. They've got some organized games that they do. She could go in as an independent living, and they were pretty sure that we could add the medication overseeing as part of that and not be in total assisted living. She doesn't feel that she needs complete assisted living at this time. We haven't had a meal there yet, but they did offer to have us come back with my mom and include a meal at that point. It was our place of choice.

Provider Response

Hello Barbara, thank you for your positive review! We are very proud of our community and the level of care we provide! Please feel free to reach out at any time to us at any time with any and all questions and concerns; we are always here for you and your family.

SFArnold

5

October 14, 2021

I am a friend or relative of a current/past resident

Overall this is a great place for your loved one. Anytime you have a concern someone will talk with you and handle whatever it is. Are they 100% perfect..no but I can promise you that I could not run an assisted living facility without having a issue from time to time. The little things that I have had an issue with are so minor compared to all the good I see. They know everyone by name and really care about them. The food is great and the communication from everyone is amazing.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Woodmont. Thank you again, we hope that you have a wonderful day.

Tonya

5

September 23, 2021

I visited this facility

I liked that the memory care area in Pacifica Senior Living Woodmont was smaller and it was clean. There's not a lot of areas for my mom to get lost. So, it was nice. It also seemed pretty simple and she would have her own room, which was nice and affordable too. They have gardening, music activities, and other things that they have on their calendar. I only met the staff once, but they were very approachable.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Woodmont. Thank you again, we hope you have a wonderful day!

Brenda

5

September 13, 2021

I visited this facility

The lady that works at Pacifica Senior Living Woodmont, Anna, was fantastic. She was so helpful, so that was very nice. It seems like when they tell you what it's going to cost, that's what it really costs. They don't add a lot of expenses, everything is included. They give you a price and that's what you pay every month, and you're not going to get anything added on. Unless you go to the hairdresser or something, but everything there, the price that you get from them is inclusive down to your lightbulbs. My sister-in-law will get three meals a day, they have three choices on the menu at each meal, activities, and it has a bus. She smokes so they've got an area outside for that. That was a big thing because she insisted on being somewhere where she could have a cigarette if she chose. There's a courtyard there that allows smoking. It sounds like a very good fit for her.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Woodmont. Thank you again, we hope that you have a wonderful day.

Kimberly

3

September 9, 2021

I visited this facility

We went to Pacifica Senior Living Woodmont. They were very helpful. It was an older building, but they seemed very genuine in trying to assist us and moving there. But it was just the resources that were given for VA, when I called, they were requesting a huge amount of money. I think people should be aware that they were requesting fifteen hundred dollars to complete the application that I'm a veteran, and that I'm already approved for. But for them to do the application, they were charging us fifteen hundred dollars. So that's something that they need to be aware of when they're referring people out to the VA. They have studios and one-bedrooms, and they were older units. The courtyard was very nice. Everything seemed very clean and sanitized. They offered us lunch while we were there and it was very well plated so we appreciate that. It just seemed like they were very warm and very kind people, you know, they want to assist our seniors, but it's just the pricing. The pricing was very high, and they said that they were the lowest in this area.

Provider Response

Kimberly, we truly appreciate your honest feedback.

Cindy

3

August 26, 2021

I visited this facility

Pacifica Senior Living Woodmont was nice. It was a little older and dated, though, and the room just wasn't big enough for two people. It's an older building, but it was kept up and clean. It could use some renovations. The amenities were nice, and the residents seemed very happy. There were some sitting out front when we got there, so we talked to them and they all seemed very well pleased with it. They only offer studios and one-bedrooms. I think they need to expand or maybe offer some two-bedroom options. My parents, for example, are coming out of a three-bedroom, two-bath house, and it was just too much. It would be perfect for a single person, but for couples, I don't think it would really work out. They really need to update the facilities. They had older appliances. They had some staff that had been there a very long time, and the nurse seemed very knowledgeable. It definitely needs a refresh and updates, but it was very clean, and it didn't have any smell.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Denise

4

August 6, 2021

I am a friend or relative of a current/past resident

My mom moved into Pacifica Senior Living Woodmont a month and a half ago. It's OK; it's good. They seem really caring. They check on her several times at night. They help her with the eating, and we have hospice come in to help with the bathing. They keep the room clean. They do her laundry, and they are gentle with her. They know her limits, and they work on it. The place is clean. It doesn't smell like the last place we were in (even her room smells good). They prepare finger foods for her, like sandwiches and cut them up or french toast sticks; they're real good about that. They sent me a picture the other day of her patting at a balloon, and she just had the biggest grin on her face.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Christine

1

March 7, 2021

I am a friend or relative of a current/past resident

Our uncle was in Pacifica Senior Living Woodmont. He transitioned into a locked unit there, which was like in between assisted living and memory care that they have on the third floor, and they didn't know how to do it. Nothing was great at all about the food. They need to improve on that, as well as the quality of nursing care they have. When we left, we had the head nurse count all his medications; she said there were about 55 of each left. The memory pills he took for his Alzheimer's was about 117, while the other ones he had were at least 20 or 30 extra pills, which tells me that he was not even being given the medications at all. We also found a cup of pills that were taken on his night stand. We paid extra money to make sure that his medication was given and that he took it. There's rules right in the contract that you have to watch him take his medication and they're not to give it to him so he won't leave it on his nightstand, or worse, not take it. They had some activities, like little games that they did with them, and puzzles, Most of the staff were good too. They usually brought him down to their little activity room downstairs with a plastic shield between us, and that's how we were able to visit him. The director told us that the door was gonna be fixed, and when we went to move him to another place, the door had still not been fixed yet. They do not do what they are paid to do. They wanted to bump up our uncle's level of care so that they could do more checks on him. The checks that they were supposed to do were already three times a day at mealtimes, every change in shift time, which was twice a day, and when they would leave. All in all, he should have been checked on six times a day. However, our uncle unknowingly left the facility. They did not check on him when it was shift change and they did not check on him when it was time for his dinner. They did not realize that he was gone, and so the police officer brought him back in the front door three hours later. I would not recommend anybody to go to Pacifica Senior Living Woodmont.

Provider Response

We would like the opportunity to investigate your feedback further. Please could you contact me or call our team ? We'll work with you to resolve any issues as quickly as possible.

lpw3662

5

November 14, 2020

I am a friend or relative of a current/past resident

My mom has been a resident of the Pacifica Senior Living Woodmont's Assisted Living facilities for more than three years. She's now 95. The staff is kind, friendly, and helpful, and I couldn't appreciate them more. Mama is happy here and considers it her home. She tells others that the staff takes good care of her and that she enjoys being there. My family and I are very grateful for the conscientious care Mama receives.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Woodmont. Thank you again, we hope that you have a wonderful day.

Shirley Harvey

4

October 18, 2019

I am a friend or relative of a current/past resident

Good people, good upkeep, GREAT food being served...2 months in and granny T is happy so I am too! Thank you guys and gals for being so honest and hands on. Means the world to me and the rest of the family.

Provider Response

Hi Shirley, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Woodmont. Thank you again, we hope you have a wonderful day!

Shirley Harvey

5

October 18, 2019

I am a friend or relative of a current/past resident

When my brother came in over a year ago, EVERYONE was so professional and nice. I now consider many of them friends. Nurse Latina, Aisha the Business Manager, Jerald the Executive Director, Nick Heron the marketing guy, Kenny in maintenance and cant forget about Jo Beth in activities have all been so pleasant to me!!! There is no place else I will rather him be. If I have any questions all I have to make a quick call or show up and they help me immediately. Thank you to the staff and God bless them all. I know its hard work because I have been in their shoes but they all do it well!

Provider Response

Hi Shirley, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Woodmont. Thank you again, we hope you have a wonderful day!

Michelle

3

October 11, 2019

I visited this facility

I like Pacifica Senior Living Woodmont. It was a weekend, and the residents were watching a movie. I just wanted a little bit more physical activity. The apartment seemed nice and roomy. The dining area was basically like a small kitchenette, and I was expecting more of a kitchen. They offer memory care therapy and outings. It's an older facility. The floors were sticky, but there's new paint on the walls.

Provider Response

Hi Michelle, have you had a chance to see our Facebook page? We have as many activities as our residents would like to participate in! We enjoy our Sunday mystery rides, painting classes, walking groups, concerts, music therapy and more! We have some upcoming events approaching and you are welcome to join, just let us know if advance so we can save room for you. See our website and Facebook page for more details. We thank you for considering our community and hope to see you again soon.

Paula

5

June 18, 2019

I am a friend or relative of a current/past resident

I visited my friend on a Saturday evening. This was my second time at this community. The care staff was very attentive to my friend’s needs. Everyone I made contact with was friendly and helpful.

Provider Response

Hi Paula, thanks so much for sharing! We are extremely proud of our community and staff and we are glad that you had a positive experience. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

BS

4

January 13, 2019

I visited this facility

Pacifica is not going to work for my dad now. However, it is a very nice place, and the sizes of the rooms are good. I would recommend it to other people. They seem to have a very good community. Pacifica Senior Living Woodmont was a good place, but it wasn't for my dad. However, they have the ones that have dementia upstairs. I wouldn't have the patients that has dementia upstairs; I would have them downstairs. The staff members were very good. They also had a nice dining area.

Provider Response

Bs, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Woodmont! We appreciate your sharing your thoughts about our community, even though it may not be the perfect fit for your loved one. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!

jwelch616

5

December 12, 2018

I am a friend or relative of a current/past resident

Tasha and all All Staff are super friendly and ready to answer questions! Seems to be a place my Mom would feel at home. Thank you for everything.

Provider Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Shanda

2

October 26, 2018

I visited this facility

When my grandmother and I walked into this facility the smell of urine was in the air. We were given the tour by the facility's chef. The menu posted for the week was outdated. We completed the tour because I wanted my grandmother to see all her options but I wasn't impressed at all.

Provider Response

Thank you for your review. We would like to speak more with you regarding your experience and how we can improve. Please call our Regional Director of Operations, Lisa Baty.

Patricia

4

March 20, 2018

I visited this facility

Pacifica Senior Living Woodmont was very clean. They had activities, a TV room, chef, and snacks. It was not really spacious, but it was really nice. The staff was super nice and seemed to be really caring.

Provider Response

Thank you for your detailed positive review Patricia. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Woodmont. We appreciate you taking the time to leave us a review and look forward to seeing you again soon!

Ben B.

5

September 2, 2017

I visited this facility

I was a volunteer at Pacifica senior living for 3 months. During my time at this facility, I was able to experience all of the care and planning that goes into each day. The Woodmont staff goes above and beyond what is required of them in order to ensure their residents are able to enjoy a high quality of life. Residents are encouraged to attend the many activities each day that staff coordinate with the residents, and special visitors help to brighten up the days as well!

Provider Response

Thank you for your positive review! We are so pleased that you are happy and feel content with this huge decision. We appreciate the kind words and agree with you! We are very proud of our community and the level of care we provide! We have a great staff and genuinely care for all our residents, and it shows. Please feel free to reach out at any time to us at any time with any and all questions and concerns; we are always here for you and your family.

Tyler K

5

August 31, 2017

I visited this facility

I volunteer here on a weekly basis; the environment is very comforting mainly because of the extremely friendly staff. Assistance is immediately given to residents with a smile to complement. In addition, the visual appeal makes me feel like I am in an actual house. Unlike other senior living places, Pacifica always has plenty of activities to keep the residents busy. There is no excuse for any resident to ever feel lonely; there are always several different activities planned each day, including off-site trips to certain places! This will be my third year volunteering and I will continue to come because I enjoy assisting the staff with all the activities that are planned for the residents. All of the residents that I interact with always speak highly of Pacifica.

Provider Response

Thank you for your positive review we are so glad to hear all the positive comments! Our staff genuinely cares for all our residents, their families and volunteers! We appreciate you volunteering here and for sharing your perspective. Did you know we have a Facebook page that we share our daily activities to, its a fun way to see what the residents get to experience during the day! We're looking forward to your next visit with us!

Johanna526154

3

March 13, 2017

I am a friend or relative of a current/past resident

Pacifica Senior Living Woodmont was pretty good until they said that I was going to have to pay more. They had everything there, including assisted living and help at the end for dementia or Alzheimer’s patients. A couple of the staff members were very nice and you sort of bond with them, but there were others who were very indifferent, which I expect you are going to find all over. He did get care there.

Provider Response

Hi Johanna, thank you for your review. The staff at Pacifica Senior Living Woodmont take our reviews very seriously. We strive to provide excellent service to our residents and families. We invite you to contact our Executive Director to discuss your review, we are sorry to hear that you feel this way. Pacifica Senior Living Woodmont, (850) 462-5728

Dena635445

2

November 1, 2016

I visited this facility

The downstairs at Pacifica Senior Living Woodmont and the people were great, but up where the rooms where, the hallways were long, narrow, and dark. It was too gloomy up in the rooms, and some of the windows faced a brick wall. The dining area was nice looking. It looked like they tried very hard to have lots of things going on. The staff is very hard working and friendly.

Provider Response

Hi Dena, thank you for your review. The staff at Pacifica Senior Living Woodmont take our reviews very seriously. We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (850) 462-5728. We hope to hear from you to resolve this matter.

PScruggs

5

September 19, 2016

I am a friend or relative of a current/past resident

I am writing to commend the staff at Pacifica/Woodmont in Tallahassee, Florida (Susan W., Laurie L., Danny, Kenny, Brittany, Pam, the nurses, the kitchen staff and the custodial and maintenance staff). Tallahassee was hit by Hurricane Hermine on Thursday, 9/1/16. 90% of the City of Tallahassee lost power including Woodmont. My 92 year old father lives in the facilty. Woodmont lost power on Thursday eveing and power was not restored until late on Saturday afternoon. The staff was outstanding. The care and concern they gave each resident was more than we could ask for. I know that Susan and Laurie stayoned on site day and night until power was restored. The lack of power meant meals had to be delivered to each and every person who lived on the 2nd floor three times a day, phones did not work, and medications had to be dispensed regardless of whether or not there was air conditioning or electricity. All of the staff pitched in to get the job done regardless of what was happening in their own homes. And they smiled while doing it! (I stopped by a number of times during the power outage so I saw this firsthand.) My father has only lived there for a few months but we are very happy we chose your facility but we are very happy that we chose this facilty.

Provider Response

Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it and you!

PattiKWJVD

4

May 11, 2016

I visited this facility

Pacifica Senior Living Woodmont is where Mom will be moving into. It seemed to fit her needs perfectly, and it's not that far from her home, so she feels comfortable in that part of town. It was clean, and the people were very friendly and answered all of our questions. They even gave us information that we didn't even know we needed. They showed us four different apartments, one of which Mom really liked. The residents we spoke to on the tour were very happy to be there. It was just a very nice and friendly place. There is always a person at the front desk all of the time, and they seemed to have all of the log-in/log-out procedures that I was looking for. We went to the dining room to look at some of the menus and were very pleased with it.

Provider Response

Pattikwjvd, thank you for leaving this detailed review about your experience with our community, we appreciate it. We are very proud of our community and memory care program. We recently started a Facebook page and post weekly pictures of our residents and their interesting activities. (The link to the Facebook page is on our website). If you want to see the activities they are engaging in it is a great way to stay involved. We are here to make sure that you and your families are happy.

Caring95990150

5

October 25, 2014

I visited this facility

I liked Woodmont too. I thought out of the people I saw, they were very active. The apartments were very large. It was an older building, and it was very big. The staff was very good. They were prepared for my visit. They also continued to stay in touch with me and they explained everything including the costs. It was far back from a busy street. I would recommend Woodmont. In fact, if I could get my mother to move down here, that is probably where I would want her to stay.

Provider Response

Hello Caring95990150, we appreciate you taking the time to leave us this feedback.

Caring97249050

4

October 18, 2014

I visited this facility

I was able to visit Pacifica Senior Living Woodmont, and it was nice, but I think a little bit higher probably than I wanted to pay. I didn’t spend that much time there, but it seemed like I would enjoy living there.

Provider Response

Thank you very much.

Donna84313750

4

August 28, 2014

I visited this facility

I like Pacifica Senior Living. I talked to some of the patients there and they were all pretty content and happy. The staff was great. They're very helpful and knowledgeable. The rooms and their dinning room were nice.

Provider Response

Donna84313750, we're happy you found our staff to be so supportive during your experience here at Pacifica Senior Living Woodmont.

MyMotherMyself

2

July 20, 2014

I visited this facility

Actual rating: 2.5 stars. Recent renovations in the common areas are lovely. Still, most exit doors and doors within the building (bathroom, common rooms) are not handicapped accessible. This is surprising since many residents are wheelchair bound. The units are fair - most bathtubs have been redone but a step into the tub still causes big problems for some seniors. Had constant problems with the refrigerator in the unit which froze up constantly. Despite repeated requests, it was never replaced. The staff is very caring - but there are not enough of them, and the turnover is relentless. This goes for main office staff (several turn overs in Director) as well as for nurses and care staff. Though residents are provided with an emergency button, it often takes over an hour for a staff response. The food is really awful. We brought our mom in food from local restaurants or home cooked meals as often as possible. The facility is generally clean, smells good and provides a fair amount of activities for the residents. Costs are high and if the resident is in the hospital or in rehab there is NO cost break, even though they are not being provided any food or services. Would suggest this facility only if a loved one is close by and can stop by frequently to advocate for the resident.

Provider Response

hi, thank you very much for your review. We agree that our recent renovations are lovely. We also appreciate your kind words about our caring staff. We will share your comments and constructive criticism with the corporate office and upper management.

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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