Palm Garden Of Port Saint Lucie

K.K.

The staff of Palm Garden, like the directors and all that, are very attentive. Obviously because of COVID you can't go into the facility or see the facility. As for trying to get in touch with my mother, that was very difficult. The phone number that they said rang into her room didn't work. They said that they fixed it but they didn't. Not being able to reach her on a daily basis or talk to her was difficult. My mother felt like we just kind of dropped her off somewhere and left her there. I would say the care was very good. As for updates, I did not get them unless I called. So I had to call them to ask how things are going, what was happening and all that kind of stuff. Do they have time to call every single resident family member? I'm gonna go with no, but if they do say they have that plan, then they meet once a week to go over everybody's scheduled plan then email us. We have so much modern technology that it doesn't always require a cellphone to do that. I think that they could have updated a lot better than they did, but for care, it was good. She came home and she's able to do things on her own. I do have to compliment the dietician that does work there though because he took the time to email me the menu and to help pick out my mother's meals for her. From what I can see, the facility is clean. The front lobby has everything like the tables for COVID precautions. They did that very well. This place was covered by my mom's insurance so it was great.

eiger2018

I have the upmost respect for the staff at Palm Garden. They treat your loved ones like a member of their family. The place is clean, well-maintained, and the employees are kind, compassionate, helpful, and respectful to their patients, and guests. The Physical Therapy staff works diligently to improve one's mobility, and all challenges encountered by others with various physical rehab issues. Everyone at Palm Garden is working toward a common goal to provide the best care to their patients, and to do it with kindness, and compassion. Residents enjoy diverse stimulating activities whether they be outside trips, sing-a-longs, playing diverse games, or just relaxing and eating popcorn together, or enjoying the dining room experience. The grounds are lovely, and close to a nature park so there is a feeling of calm and peace when you take a stroll outside for a change of pace. It has been a wonderful experience to associate with people who really care--and that place is Palm Garden.