Emerald Gardens

i am a current resident.

i am a current resident. and for the most part this is a very nice place. but there are a lot of people who should be in nursing homes and making it hard for the ones who can care for themselves. the food is fairly decent. but my one complaint is that how no matter what your medical problems are, you have to have a roommate if you only get ssi. and to me that is not right. there are lots of reasons why i should NOT have a roommate and i have to move out to be able to get my own room whether i need their help or not. they also have a couple of guys who run around here in their briefs with no pants on. and a lot of wonderers. a lot of those people should be in a nursing home where they can get more help cuz they are limited with staff and always running out of supplies. a lot of these men are just crazy weird and make people feel uncomfortable. altho if it wasnt for those few complaints i have this place would be great.

Lela

My mother is a resident of Emerald Gardens Pensacola. They're doing fine, and it's a good place for her. It's a small place, everybody knows everybody, and they have taken good care of her. The staff has all been excellent with me. She has a single room with a bath, but they have a variety. They do separate things for them like different holidays, and they enjoy it. They have a courtyard and a place where they can watch TV, but she has a TV in her room, and they have an activity room.

KiiKat

My mom was a resident at this facility she had dementia and early Alzheimer's the staff took care of her as though she was part of their family the food was excellent every time we visited we could tell she was well cared for . If I or my husband ever need assisted living this is where we want to be.

Mama's favorite

My mother in law has been in this facility twice. The first stay was a rescue from the nursing home she was in Georgia. She came to Emerald Gardens in very poor health. Within months she was healed and returned to her home in GA. Then as time progressed she became unable to meet her daily needs with health care, hygiene and meals. She made it very clear to us, her family, that she would go nowhere BUT Emerald Gardens! She has now been a happy resident for two years, and counting. She will tell you first hand that she is delighted with her staff. Yes, that's what she calls them, her staff! :) She will tell you they make her feel loved, and cared for. I can tell you I rest comfortably knowing she is so happy and content in her home, which is how she refers to Emerald Gardens. My thanks to all the dedicated staff and caring Administration, they have truly made a difference in Mother's life, and I am grateful!

Bamagirlz

We visited Emerald Gardens recently and were treated to a delicious lunch without having made an appt. to do so. While having lunch we spoke with residents about their "home", each spoke highly of the staff and the family that owns and runs the place. We were pleasantly surprised by the lack of "smell" that seems to be in group homes and while talking to one of the residents learned about the new town car transportation. We ended up spending most of the afternoon there and got to watch the "Dancing Grannies". After visiting a few other places we placed our mother on the waiting list.

cheriam44

A fair and honest review: This place is better than others we have seen, and better than those who will take Medicaid. However there are issues. Their transportation is iffy and doctors appointments need to be made only specific days. Most of the time their bus is broken down. They will tell you they have WiFi but it is only operational in part of the facility. Those not getting it on their wing are out of luck, with promises made and no results. If you need to go to the emergency room there is no transportation provided for your return. The place flooded horribly during the flooding we had here, and families were to come pick up their family member. There are roaches. There shouldn't be roaches! The staff is kind and helpful. The food is good for now but they keep changing cooks. The place is clean, comfortable, and nicely kept, but don't be caught unaware of these unresolved issues.