
The Waterford at Creekside
Offers Memory Care
Reviews of The Waterford at Creekside
Memory Care Reviews for The Waterford at Creekside
March 02, 2022
I visited this facility
October 17, 2021
I visited this facility
October 14, 2021
I am a friend or relative of a current/past resident
September 16, 2021
I visited this facility
June 20, 2021
I visited this facility
February 10, 2021
I visited this facility
July 09, 2020
I am a friend or relative of a current/past resident
February 01, 2020
I am a friend or relative of a current/past resident
February 01, 2020
I visited this facility
November 13, 2019
Other
October 05, 2019
I visited this facility
Provider Response
We are sorry your experience did not meet your expectations. We take feedback from our customers very seriously and will share with management for opportunities for improvement.
April 23, 2019
I am a friend or relative of a current/past resident
November 10, 2018
I am a friend or relative of a current/past resident
January 04, 2018
I am a friend or relative of a current/past resident
Provider Response
Thank you for taking the time to provide feedback. We take all feedback seriously and are sorry for your experience. We are committed to continuous quality service and care in a safe environment. Your feedback has been shared with the management team to look at your experience and concerns. Thank you again for taking the time to share your comments.
May 08, 2017
I am a friend or relative of a current/past resident
May 08, 2017
I visited this facility
January 26, 2017
I am a friend or relative of a current/past resident
November 16, 2016
I am a friend or relative of a current/past resident
November 01, 2016
I visited this facility
September 03, 2016
I visited this facility
February 15, 2016
I am a friend or relative of a resident
February 15, 2016
I am a friend or relative of a resident
September 29, 2015
I am a friend or relative of a resident
April 16, 2015
I am a friend or relative of a resident
February 11, 2015
I visited this facility
August 28, 2014
I am a friend or relative of a resident
December 30, 2013
I am a friend or relative of a resident
November 21, 2012
I am a past client of this provider
Questions about The Waterford at Creekside
What ongoing training does the staff receive in dementia care?
Our training is continuous and we have monthly mandatory classes.
What programs or activities does The Waterford at Creekside offer to keep residents engaged? How does the staff engage residents' long-term memories?
Enjoy programming created to meet the individual needs of the residents, including brain stimulation, creative engagement and physical exercise.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
For memory care, a senior will have a care assessment prior to signing a lease that will determine the correct level of care and will help the clinical team develop a custom care plan. Along with our own assessment, Capital Senior gets additional information from residents’ doctors about medications, diagnoses and any nursing needs.
What techniques does The Waterford at Creekside use to support memory care residents during mealtimes?
Special dinnerware and utensils make eating easier for your loved one with dementia, and help maintain independence for longer. Among the products available are forks, spoons and knives with extra-large handles to make gripping easier. Special plate guards, or “food bumpers,” wrap around the edges of plates to prevent spills and simplify scooping up food. There are also “scooper plates” with higher, rounded edges that make eating less messy and simpler.
How does The Waterford at Creekside keep residents' families informed about their loved ones' health?
Our Wellness Director or nurse would keep the family informed of their loved ones' health. We have an open line of communication.
Describe the neighborhood around The Waterford at Creekside. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
The community is located in a business district and is close proximity to West Florida hospital .
Is The Waterford at Creekside affiliated with a hospital if more care is needed?
We are not affiliated with a hospital; however, we are located within one mile of West Florida Hospital, 6 miles from Sacred Heart and 8 miles from Baptist Hospital.
Services and Amenities of The Waterford at Creekside
Room and housing options
- Companion Suites: Yes
- Housing Extra: In Cottage Laundry Services And Housekeeping
Dining options
- Dining Extra: Our Meals Are Prepared And Served Family Style To Remind Our Residents Of Home
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Party Space
- Security Gate
- Spa
- Features Extra: None
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Zoom Or Facetime Visits Can Be Scheduled Through The Activities Department
Health services
- Hospice Care
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
- Pharma
Activities
- Offsite Activities
- Games
- Stories
- Religious Services
- Lectures Discussions
- Wii Sports
- Gardening
- Arts And Crafts
- Activities Extra: 3 Hole Putting Green
Financial guidance
- Va Benefits Consultation
- Financial Guidance Extra: None
Guest services
- Guest Parking
Diet
- Special Diets
- Diet Extra: No Extra Charge For Special Diet
General
- Resident Capacity: 98
- Staff Patient Ratio: 1 To 7
- Respite Care
- Minimum Age: 55
- Pets: No
Nurses
- Nurses Extra: None
Range of services
- Personal Care Assistants
- In Home Health
- Physical Therapy
- Occupational Therapy
- Range Of Services Extra: None
Payment options
- Credit Card
- Check
- Payment Options Extra: Ach Direct Bank Draft Is Available
Licenses
- Licenses: Licensed by AHCA
- State Licenses: 9068
About The Waterford at Creekside
Find the comfort and care you deserve at The Waterford at Creekside. The senior living community in Pensacola, FL provides residents with a positive, nurturing environment that encourages health and happiness while promoting companionship among residents and staff. Our goal is to enrich the lives of our residents by providing an environment that is physically, mentally, spiritually and emotionally stimulating. We offer a variety of benefits geared toward seniors with cognitive impairments, including music and memory services, pet therapy and aromatherapy. As Northwest Florida’s only all-Memory Care community, we provide a support group for families of residents as well as educational seminars that are open to the public. Apartments are divided between several cottages, allowing seniors to be grouped cognitively. Each is equipped with an array of thoughtful amenities, including emergency response systems, cable television access and wide entryways for easy wheelchair access. Seniors are encouraged to stroll our community’s beautifully landscaped courtyards or spend downtime in our lounge with big-screen TV or arts and crafts area. When residents want to shop for new clothes or enjoy an off-site meal, scheduled courtesy transportation is provided. At The Waterford at Creekside, residents have everything they need to enjoy a peaceful life free from the burdens and worries of solitary living.
Since 1990, Capital Senior Living has grown to become one of the largest senior living providers in the United States. With a goal of offering affordable housing and an enriched lifestyle to thousands of seniors, our dedicated team of professionals succeeds in providing quality care in each of our unique communities.
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