The Lodge Health and Rehabilitation Center

Depotdave

I was planning on staying there for about 3 weeks ,to recover from surgery . After 2 days I would have crawled out ! Yes , I will say the place was clean , but staff for the most part , was lazy and uncommunicative. I did not receive the meds I was supposed to have . In one case the dose was wrong . I wouldn’t feed the food to a dog . ( tiny portions and nasty) . I was able to get a ride out of there and left after 2 days. I would not recommend this place to anyone . Repeated phone calls to try to straighten out problems got no response . It was only after I said I was leaving , that people came to make excuses for the lack of service and bad attitudes . March , 2023

TinaJB

My Aunt who is about 90 pounds and 83 with borderline dementia was just discharged there on 11/11/2022. She was discharged with 3 blood pressure medications, 2 antidepressants and oxycodone. I am a RN and who In their right mind would, one prescribe a frail elderly women these medications! What the hell, 3 blood pressure medications. The nurses should have caught this and questioned these orders. Also, the gifts brought to her by friends apparently disappeared during her stay. My aunt had to hide her coke cans under her sheets so they would not get stolen. What is wrong with this place. Watch your people if they go there. Medication misuse and the disappearance of your loved ones gifts.

SheriB

My main complaint is that I have been here for less than 2 weeks, and they have screwed up the access to my pain medication twice already 😢 A couple of the nurses I like. I would have to say that they seem short staffed.

anonymous1000000000000000

Very unprofessional. The staff has no hospitality. The room was left dirty. Front door left ajar. Front desk workers were on their phones. Nurses would come and go. Overall, very unprofessional, and not a good rehabilitation center at all. There was never a supervisor I could talk to.

Kathleen

My husband was at The Lodge Health and Rehabilitation Center. Our experience with them was very good. They improved his walking ability. He has dementia, so there's not much hope in the mental department, but they were able to get him up out of bed, out of a chair, and walk. It was a big help. He was there for 30 days. His room was spotless, and they kept it up all the time. Help was always there, and they're very careful about the Covid virus. You had to be putting a gown all the time and mask and everything. He was in quarantine for two weeks. He had physical therapy in the morning and occupational therapy in the afternoon. They had interesting papers to fill out or look at, they had bingo and movies, but he wasn't in for that. His room was excellent and they were always there to help him if he needed it. He would ring the buzzer, and their attendance was perfect. The staff was wonderful. He didn't care for the food very much. They had ice cream for him, so that's a plus for him. His bed in his room was fine for what he needed.

concerned50

My wife just arrived Saturday October 24th 2020 nothing was ready most staff have a don't care attitude the place is clean and she likes the food but nursing staff knowledge is extremely lacking this is not a five star facility as it is billed hopefully the therapy staff will be better

Bob Sanders

This facility is great and presents very well. The smell throughout the facility is wonderful along with it's appearance and staff. I highly recommend this facility to families friends and community members. The food is outstanding along with the daily activities. I was glad my family picked this facility.

Provider Response

Marilyn Coffey

I cannot say enough very good things about The Lodge Rehabilitation Center. Facility very clean ALL staff (from varying departments) are so informative, very competent and very friendly. My absolute Favorite rehabilitations center. My most recent stay January to February 2019; I know I’ll need rehabilitations in future, I hope to return to The Lodge. A very, very high quality facility and entire staff. The best around.

Provider Response

daughterofthek1ng

My grandfather was admitted for rehabilitation after recent back surgery. His therapists were wonderful, and that is the extent of what was good about his stay. He is diabetic and was not given his insulin on a regular schedule. They brought uncapped needles into his room for his shot and did a single pass with an alcohol swab to "clean"the injection sight. His "hot"meals were lukewarm at best, cold at worst and he was treated with an attitude when he asked for sweetener for his tea. On two separate occasions during his stay they brought his meal while he was in therapy so he did not get to eat, and at one point his blood sugar dropped to the 50's. The only time he was allowed outside during the two weeks was when they took him to the bus for his doctor's appointment. The nurses would not assist him with a shower, did not turn on medical equipment required by his surgeon unless we hounded them, refused to help him put on compression socks required by his doctor to help treat his lymphedema, and didn't even bother to let any family members know when he had to have an emergency xray. I do not recommend the lodge for anything other than physical/occupational therapy.

karenbalaska

Hello i wanted to submit a positive review of this place. My mom was admitted last Tuesday 7/18/2017 . She is being treated like the queen of the cassel. Every time i call the nurse they always call me back asap. My mom has early dementia and the staff is very patient. I would recommend this place to others in the area

CAB ARMY

I am beyond pleased with the care at the Lodge! I visited my daughter for a week (with her dog) and they even let us stay in her room! Saw first hand the wonderful care she is receiving from the WHOLE staff! She also never had to wait for help when she rang for it! Not to mention physical therapy They are wonderful! They treated me (a visitor) and they treat her with total respect! If I ever have to go to get help I will definately try to go to The Lodge!

mike-kelly

My wife is presently in there because of a stroke and her care and treatment in my opinion is less than satisfactory. The nurses are scarce,, the rooms are not cleaned properly, trash is only removed once a day and a doctor is seldom around. It is not as bad As Avanti but close. Therapy is pretty good but most everything else is below par in my opinion and others who has visited her.

Suzanne848825

The Lodge Health & Rehabilitation Center was terrible. My husband fell off the bed because he was trying to go to the bathroom and needed assistance, but nobody was there. They didn't have concern for their residents.

Caring72002850

I had to take my mother out in the middle of the night at The Lodge Health and put her in the intensive care unit for eight days to get her back alive. The first thing they did was show me a sample room when I went over there, and before I could get back to the hospital to tell my mother about it, they already had picked her up with some kind of vehicle, taken her over there, and put her in a room that was really terrible. It was filthy; it had about 20 patches on the walls. The bathroom poop up underneath, and it was all black underneath. There was one light bulb in that bathroom, and it was painted a very dark brownish-orange color. It was really dark and dirty. There was no furniture except for one real stiff black old wooden chair and her bed, and what they showed me was brand new. They had a brand new room they show you, and they also have a new administration building, but the other part of it is old; however, they were in the process of renovating it to some extent. They kept her in there for five days, and the night nurses were really rough on her. She broke her pubic bone, if you know what that is. It was pitch dark in that room, and she was scared. The head nurse did come in and she saw the situation, and I have explained to her that they had shown me a much nicer room, so they moved her over to another wing away from the night nurse, who would mistreat her, and put her in a better room. The doctor that was there gave her Lasix twice a day, and he never came in to see her. He sent a male nurse practitioner in there, and they never did anything; they asked how you feel because I was there every day for 8hrs a day. She was dehydrated, and I said to the head nurse, "We need to get her hydrated; she hasn’t had a bowel movement for as long as she has been in here, and there was some little liquid around the impaction that she was getting." I was informed very impolitely by his nurse that my mother was not a patient of the doctor; she was a patient of the nursing home, and the nursing home employed the doctor, so she wouldn’t give any help. I asked the nurses to call, and this went on for a couple of weeks. Finally they called me one night and said she is failing, that I better come. I went over there at 1:30 in the morning, and her blood pressure was 70/30. My son had come, and he had gone over there and stayed with her at night; it was a good thing. He said they have tried to put a catheter in her for how many times and put IV in her and stuck her about 20 times and never could get it in. They said the nurse who knows how to do this was not here. They tried to find her, and an hour later they located her in Tampa, which is 100 miles away. I told them to bring her to the hospital, and immediately she was put in the Emergency Room. The food was edible. The only good thing about this place is the therapist was excellent, and there were some people who were trying to help.

Leslie2

New Horizions is a place I would bring my own family members if needed. I found out about this place because a my friend's mom works there. Soon after, I found myself volunteering there to help out the people and get community service hours. The staff are all extremely inviting, as well as many of the patients. Every day there is a schedule to go by which consists of meals, out days where they ride the bus to travel somewhere, and what I call meet and greats where some kind of well known artists that show off his or her talents. All in all New Horizons Rehabilitation center is a great place, and most of all it is CLEAN! I have never been in a center that was as clean as this one!