Brookdale Paddock Hills

Offers Assisted Living and Memory Care

24 Reviews
1601 SE 24th Road, Ocala, FL 34471
Call (800) 385-2527
Brookdale Paddock Hills (800) 385-2527

Reviews of Brookdale Paddock Hills

24 Reviews Write a review
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Assisted Living Reviews for Brookdale Paddock Hills

January 24, 2019

By Diana

I am a friend or relative of a current/past resident

We're very happy with Brookdale Paddock Hills. My mother-in-law has a shared room with a nice roommate, and she likes it. She's happy there. The staff is very friendly and seem to get along well with the residents. We haven't seen any problems at all. I see the bus picking them up to take people places. They have bingo and few other things. They're doing very well with her.

July 17, 2017

By Kathie

I visited this facility

Brookdale was OK. The dining area seemed very nice, and the food was excellent. The rooms seemed adequate, but not as good as others I've seen. The amenities were fine. The staff seemed friendly, outgoing, and knowledgeable.

November 24, 2016

By Liz376857

I am a friend or relative of a current/past resident

Father in law stayed for 22 days at Brookdale Paddock, and it was terrible; he was in the hospital 5 of the 22 days because they didn’t keep track of what was going on and get hurt himself. I don’t think the staff was very helpful, and we were not pleased with them at all. When we moved him to the mental care section, all they had was 1 room with a TV. The residents did not look happy; nobody was friendly. It was not a very nice place. We tried to put him into the memory care, but they said he was good for assisted living, but obviously he was not.

January 31, 2016

By JL7

I am a friend or relative of a resident

We chose Brookdale Paddock Hills for my grandfather because it’s near downtown Ocala. So I could go to him every day if I chose. Basically, it’s the closest to his relatives, and everything is going well; it’s good. He did fall, and hurt himself; so he’s been in rehab for a while. They took the dog; which is a big situation. Then we found that the staff is afraid of the dog so we had to find the right staff to take care of him because we just noticed that they had a fear of dogs; so they put the dog out. They’re really nice, and a few are really good. Although my aunt complains because they still charge full price. I guess they have to keep paying just to keep his room. He dislocated his hip so he’s been in rehab for a month, and a half. We thought we’d get a break because he wasn’t there, but they still charge full price. We like that it’s single story. There are no stairs or elevators, and it has a beautiful dining room. The staff is very nice. These are my only two complaints: Those hidden charges; like at first they said there weren’t going to be a price for the dog, and then they upped it -- they basically doubled it. The other complaint is that they’re charging us full price when he’s in rehab. Still, we certainly like the place.

December 20, 2015

By Anonymous117314750

I visited this facility

I thought Brookdale was very nice and very good. The rooms were not real big but well-maintained. It was a shared room and closets. It seemed very clean, and the staff seemed very friendly.

September 17, 2015

By Caring112570650

I visited this facility

I did visit Brookdale Paddock Hills. It was a very nice facility, but it was a little bigger than what I was looking for. It didn't have quite as personal appeal to it as a smaller facility. However, it was very nice. The person who was giving me a tour of the facility and giving me information about it was pleasant and helpful. It seemed to be a very nice facility, and I didn't have any issue with it, but it was just a little bigger than what I was looking for for my dad.

August 21, 2015

By Caring111058150

I visited this facility

I visited Brookdale Paddock Hills. The staff was friendly. The place was nice. It wasn’t top of the line, but it was fine. The rooms were nice and clean. Their dining facility was nice. They have just about every activity there from bingo to arts and crafts. They also have dances.

August 09, 2015

By Bonnie109210850

I visited this facility

The staff was attentive at Brookdale Paddock Hills. The safety concerns were also a priority for them. The food was good. The rooms were small, but they were adequate and clean. They had a nice entertainment area. They had church services, ball exercises, chair exercises, and bingo. What impressed me most about the facility was the cost.

July 28, 2015

By Caring110502150

I visited this facility

We found Brookdale for my mother-in-law. What we liked most about it was the attentiveness of the care. The attitude of the staff was very positive. They were very accommodating. We had some feedback from some of the patients that were there, and that was positive as well. The room was semi-private and recently refurbished, and they were installing an additional wall to accommodate us. We had not tasted the food, but according to the patients, the food was very good. She would be going there on Friday, and she would be evaluated for 30 days. In the memory care section, the activities were numerous in terms of types of section they had on a daily basis. The programs seemed to be very well laid out and planned. They seemed to be accommodating in terms of specific needs for my mother-in-law. She needed some assistance in the morning; they could accommodate that. My wife and I believed that she would not stay in memory care; she would go in the general population. I thought they were really bending over backwards to accommodate us.

December 05, 2014

By Caring102580450

I visited this facility

I visited a friend here. I thought it was nice and pleasant. There were a lot of people going down the halls. Last year at Thanksgiving, they had the inside decorated with the colors of Halloween and potted plants a,pmg others. It was very cheerful-looking. The workers in the place were very nice and more cheerful than you’d expect. She showed me a room with a little place where you could cook, a little place for your TV, and a bathroom, but it was just one room.

October 22, 2014

By mommiesgirloo7

I visited this facility

I visited this Community last month. I have been on the search for assisted living for my mother for several months. My brother and myself had a wonderful,informative experience. We have now visited 6 assisted livings in total. I have spoken to the same admissions persin each time. Often she called us to check on mom. I do not live in the Fl area and will say this, the facility is smaller,homelike, friendly and the people that live there all said they were happy! I could have.moved my Mother in a more spacious attractive place,but when you speak or walk into this facility it feels safe and attentive. This will be moms new home very soon.

September 29, 2014

By Caring94635750

I am a friend or relative of a resident

He moved in the end of June. We think that it’s a great place. The people are nice. The place is clean. They have lots of activities. They have a calendar they put out every month. They have parties and picnics on Memorial Day and Labor Day. They’ve got bingo, live music, ice cream socials every week, and a bus that takes them to the stores. The rooms are decent sized. It’s very inexpensive compared to a lot of them -- I do know that too -- and that’s what we were looking for because he doesn’t have a lot of money. We don’t have any problems at all.

June 26, 2014

By Caring87630150

I visited this facility

I noticed it was very clean and there was no smell. The people are very cordial. It's very pretty, neat, and tidy. I saw one of the rooms, and I saw the dining room, and they were also very inviting. I noticed it was very pretty in there.

December 30, 2013

By B Howard2

I visited this facility

We were very impressed. It was an upscale facility. It was clean and it had a large staff.

November 30, 2013

By Lynn22

I visited this facility

It is a small facility. I have a friend that lives there and he is very comfortable. The staff is very pleasant and there are always tons of people. The rooms are small, but very nice. They have a new van that takes people everywhere which is great.

October 10, 2013

By buggaboo

I visited this facility

I called in and asked for some information on moving my mother into assisted living. To be honest I was lost! I spoke to a young lady by the name Caresa very pleasent and answered my questions. She invited mom and myself for lunch that same day and offered to show us around. The food was wonderful . Staff passing during our tour was friendly. We felt very comfortable talking with caresa. All the residents i spoke to were very happy.
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Memory Care Reviews for Brookdale Paddock Hills

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Questions about Brookdale Paddock Hills

What ongoing training does the staff receive in dementia care?

- Our staff is trained monthly on Dementia Care Topics. We use Teepa Snow training and our Clare Bridge Skill Builders. - Upon hiring, all of our associates go through Associate Foundations. On the last day of the orientation process, associates take our Understanding Alzheimer’s Disease and Dementia class.

Describe the overall population of assisted living residents at Brookdale Paddock Hills. What is their average age? What are their favorite things to do?

- Our average age of our residents are 80. They love to go shopping at places like Walmart, Dollar Tree, Publix. We do have a number of residents who go on lunch bunch weekly and they attend our happy hour weekly. There are about 10 residents who go on special outings.

What programs or activities does Brookdale Paddock Hills offer to enrich residents' well-being?

- We have Lunch Bunch every week on Tuesdays - We take special trips to local vendors like the Appleton Museum, Parks, Petting Zoo’s, etc… - We take a person centered approach to activities based off of our residents’ life stories, and add activities such as gardening, trivia, baking, crafts, etc… - We have social hours such as Happy Hour, Birthday Bash, and New Resident Social - We also do shopping trips to places like Walmart and the Dollar Tree - Lastly, we hold our Friends for Life Event once a month where residents, families and prospects can come to our community and enjoy an evening of live music, appetizers, and tour of our community.

What places are near Brookdale Paddock Hills or within walking distance for assisted living residents to enjoy?

- We are about 5 minutes away from Advent Health Hospital - There are local parks that are close to our community within a 5 mile radius - We also have local restaurants, nail salons, and shopping within a 5 mile radius - We also have the Appleton Museum of Art and the Ocala Civic Theater within 6 miles of our community

What transportation services does Brookdale Paddock Hills offer to assisted living residents?

- We have our community bus that takes our residents to local special outings and doctor appointments - We also have our community car that is available for doctor appointments and other outings

What makes the chef or dining program at Brookdale Paddock Hills exceptional? What kind of menu can assisted living residents expect?

- Our dining program offers fresh baked items. This includes daily snack for our residents. You will find fresh baked cookies, muffins, danishes, etc…. - Our soups, entrees, sides and desserts are made from scratch. - Our chefs also make sure to put the finishing touches on every plate by using the Brookdale Garnish Program. We make sure that your plate is enhanced with nutritious color - We also offer Menu chats hosted by our Dining Services Director where residents are able to give feedback about the meals. - Residents are also able to submit all reasonable menu suggestions to our kitchen

What safety features or security measures does Brookdale Paddock Hills offer to assisted living residents?

- Each resident gets a key to their own room. - We have monthly fire drills and elopement drills and a head count is administered. - We keep our side doors locked at certain times of the day and night - Our front door is also locked after 8p.m. at night. Family can visit, but an associate has to let them in.

How does Brookdale Paddock Hills keep residents' families informed about their loved ones?

- We hold weekly care conferences that are scheduled with families where the Health and Wellness Director will talk about any concerns/ successes with the resident. - We also have our guardian angel program. Each manager is assigned to a group of residents where we check on them weekly and speak with families monthly to discuss any concerns. - Our Facebook page is updated weekly with postings on our outings and activities within the community. Families are able to “like” the page and keep up with the goings on of the community.

What is the care staff-to-resident ratio at Brookdale Paddock Hills during daytime and nighttime hours?

Staff patterns are determined by current resident's assessed care needs and fluctuate to meet those needs.

If Brookdale Paddock Hills accepts dogs or cats, what indoor/outdoor areas can they enjoy?

- We have our front patio and our side patio where residents enjoy walking their dogs. Residents also enjoy sitting with their pets in our front lobby. Our staff really gets to know our resident’s pets by seeing them in our common areas

What ongoing senior care training does the staff receive?

- Upon hiring, all of our associates go through Associate Foundations. On the last day of the orientation process, associates take our Understanding Alzheimer’s Disease and Dementia class.

How many staffers are on duty in the daytime and overnight?

- We have 2 Resident Aids, our Program Manager and a nurse on duty during the day. Evening shift, we have 2 Resident Aids and a med tech or nurse on duty. Overnight we have a Resident Aid and a med tech/ or nurse on duty.

What safety features or security measures does Brookdale Paddock Hills provide to protect residents who wander?

- In memory care, we have our front door that is secured and our back door in the patio that is secured and locked. Our door that leads to the patio is open from dawn to dusk but locked in extreme weather purposes. - We have monthly fire drills and elopement drills and a head count is administered. - We keep our side doors locked at certain times of the day and night.- Our front door is also locked after 8 p.m. at night. Family can come visit, but an associate has to let them in.

What programs or activities does Brookdale Paddock Hills offer to keep residents engaged? How does the staff engage residents' long-term memories?

We have a Person Centered Approach to our activities using the Life Story Form of our residents. This Life Story Form includes past hobbies, vacation memories, family life, past jobs, significant life changes and information about Activities of Daily Living. station, gardening station, our country kitchen, and our work station. We adhere to our Daily Path where each group activity is on a scheduled routine. For instance, we always have a Morning Mental workout/Reminisce activity at 11:00 a.m. to stimulate the brain. We have clustered programs twice a day. We have at least 6 group programs on our daily schedule. We also go on local outings once a week to restaurants, petting zoos, museums, etc….We hold our Happy Hour every Wednesday and we also have a Birthday Bash once a month.,We hold a Friends for Life event once a month where we invite residents, families and prospects to come to our community and enjoy live entertainment, appetizers, and a tour of our community.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

- We have our nurse, in house doctor and our Health and Wellness Director assess the health and cognitive functioning of our residents. The program manager also does an assessment every quarter for Dining Skill Evaluations and Program Evaluations. Program Manager and nurse are available during meal times to assess residents on eating habits in order to prevent weight loss in the community. Blood pressure and weights are taken once a month on all residents. Resident Aids inform Program Manager or Nurse of any changes that they notice as well.

What techniques does Brookdale Paddock Hills use to support memory care residents during mealtimes?

Essential oils to enhance appetite and promote relaxation. - Each resident is evaluated using our Dining Skills Evaluations, assessed by our Program Manager. - Resident Aids sit down with residents during meal times to eat with them. This encourages residents to finish their meal and serves as an “at home feeling” for our residents. - We have Dementia friendly food options from our kitchen. For example, if a resident has lost their ability to use utensils and eats better with finger foods, there are French fries available instead of mashed potatoes.

How does Brookdale Paddock Hills keep residents' families informed about their loved ones' health?

- There are scheduled care conferences every Thursday where families can discuss any concerns with the Health and Wellness Director, and the Program Manager. - We have our guardian angel program where the Program Manager, Health and Wellness Director and ED are assigned to residents in Memory Care. We check on them weekly and contact families monthly to discuss any concerns/successes with the residents.

Describe the neighborhood around Brookdale Paddock Hills. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

- Our community is located near a business district. There are many doctor offices near our community and places to shop and eat.

Is Brookdale Paddock Hills affiliated with a hospital if more care is needed?

- Advent Health Hospital is 2 miles from our facility in case of emergencies. We have 2 more hospitals near our community that residents can list on their care profile

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Services and Amenities of Brookdale Paddock Hills

Room and housing options

  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Housekeeping

Health services

  • Medication Management
  • Nurse On Staff: 16 Hours/Day


  • Offsite Activities
  • Religious Services


  • Low Fat
  • Low Salt


  • English


  • Minimum Age: 65
  • Pets: Yes

Training Areas

  • Memory Care Training


  • State Licenses: AL7428
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About Brookdale Paddock Hills

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

Assisted Living Facility #7428

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Brookdale Paddock Hills

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