$4,750
Sun Coast Retreat
8151 TREELET COURT, New Port Richey, FL 34653
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Reviews of Sun Coast Retreat in New Port Richey, Florida
2.62
(8 reviews)
Facility
1.0
Staff
1.0
Food
1.7
Activities
1.0
Value
1.0
dont get fooled
1
|
July 30, 2022
Today is Saturday and after waiting 45 minutes to get food after RECIEVING a drink in a styrofoam cup my meager sandwich with 1 slice of lunch meat. Now its 350 and they are passing out super. 16 hours before the next meal. I'm not the only resident that finds this unusual. Financial disparities as well as mail and personality conflicts are rampant. The care from the aids is minimal and the training is unheard of throughout the new hires No name tags are worn making it difficult to identify an aid that needs direction or is responsible for a problem with a resident. No hair net or gloves are use by the staff including the ones responsible for nutrition. As a resident I would seek another facility but the lions share of my social security disability check is absorbed by the exorbitant rent. Myself and my life partner spend over $2000.00 a month for a single room with access to a common restroom used by the entire hallway. 14 rooms. There are NEVER PAPER TOWELS AND SOMETIMES NO TOILET PAPER AVAILABLE FOR THE RESIDENTS. They dont properly segregate the covid positive residents in order to safeguard others.This is just the tip of the iceberg. I'm jeopardizing my residency with this review but someone needs to say something.
B Adams
1
|
August 15, 2018
Huge mistake! I recommended this place to my neighbors because I used to go there with my church to do bible study and it was nice then. Apparently lots has changed in a couple years. I went to visit and was immediately hit by the strong urine odor when I walked in the door. There was no staff to help me find my Neighbors Dad so I wandered around on my own and became very depressed seeing the people who live there in their wheelchairs asking for help and no one around. I finally found him and his room was set up nicely but his bed was wet. I went out and found a staff person to change his bed and she said she was very busy and would try to get there but that room is not on the list today. I was frustrated so I asked for the Activities person and was informed they don’t have an Activities person anymore. I didn’t see anyone I recognized on the staff. When they started serving the meal I saw more staff than the entire time I had visited. The food looked good, but the lady doing the medication didn’t know my neighbors dad at all. It made me nervous that he may get the wrong medication since she doesn’t even know his name and she’s in charge of his medicine. The roommate in the room said it’s always like this, don’t try to remember any staff names because they come and go like the wind. High staff turnover shows something is fundamentally wrong. I feel just terrible that my neighbors are so distraught about their dads care. They are already looking for another place and I will certainly not be recommending Suncoast Retreat again.
Family Mbr
1
|
July 17, 2018
I went back to visit even though my grandma has passed and there was only one familiar face here. Please be aware that the people that made this facility so wonderful have all left. I don’t know if it’s new owners or managers or what happened but the one staff person I saw said they were leaving as well and that all the others had either moved elsewhere or retired. Now there’s a rotating door of different staff all the time. The house is not clean anymore and the smell hits you as soon as you walk in the door. It seemed all the residents I asked about have passed away and the residents they have now were young people with drug and alcohol issues. The staff I saw said the new Management doesn’t care much as long as they have the beds full they’re happy. She said they do try to serve decent meals but medications aren’t given out right and the people that need help with a bath etc don’t get the care they need. It’s a real shame.
el-son
1
|
October 16, 2015
The place has a mold smell as soon as you go in. Not clean and the staff is very blah in their care of the residents.
Marilyn B
5
|
July 10, 2015
My mother has been at Suncoast Retreat for several years and she loves it there. Half the time when I go to take her out to eat or shopping she doesn't want to go because she would miss out on whatever activity everyone is doing that day. She prefers to stay "home" and gives me a list of things to run and get for her! Love the staff. Same girls for many years and they are the best. The house is clean and well maintained and my mom receives excellent care. I'm so glad we found this little hidden gem.
Matthew D
5
|
January 25, 2015
My grandmother was a resident of Suncoast Retreat and I will be eternally grateful to the amazing staff there. Those girls truly love their residents. They treat them like family. By the time my grandma moved back up north every staff member knew her entire life story, they taught me things about her that I didn't even know! The physical care is exceptional as well. Very kind, patient staff that make sure all their residents are clean, well fed, and happy. The scheduled activities are lots of fun but my grandma says she had even more fun just spending time in the common areas playing cards or chatting with the other people. The housekeeping staff do speak English just fine they are just not very confident with their annunciation of words so they tend to shy away from new people. Once we got to know them we found not only do they communicate easily with the residents, they will do absolutely anything a resident needs. You will never hear, "that's not my job" out of anyone's mouth in this ALF. My grandma wanted her laundry washed a certain way and the girls worked together to ensure her delicates were separated and washed with the special brand soap she requested etc. They were very accommodating and you could tell it was not a problem, they genuinely are happy to help. The home is large but the environment is so laid back and comfortable it doesn't feel like there are tons of people there. My grandma says if she ever comes back to Florida Suncoast Retreat is the only place she will stay. She doesn't want to stay with us and be a burden due to her need for help with transferring from her wheelchair to bed and help with showers etc. She wants to go right back to suncoast retreat where her friends are and some of the nicest nurses and aids she's ever met. I have to admit I felt bad at first not being able to have her stay at our house but the experience she had at suncoast was such a positive one I feel completely sure it was the best decision we couldve made. You can trust these girls with the care of your loved one, no one will do a better job.
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Services and Amenities of Sun Coast Retreat in New Port Richey, Florida
Room and housing options
- Housing Extra: Licensed Beds: 84
Health services
- Medication Management
Activities
- Offsite Activities
- Music
- Games
About Sun Coast Retreat in New Port Richey, Florida
Sun Coast Retreat is a Senior Living provider in New Port Richey, Florida that offers residents Assisted Living services. Contact Sun Coast Retreat for more details on services and rates.
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