This Facility is a single floor building in a "T" form. The outside has a turn about curbside drop-off and pick up area. The other entrance and exit is a white picket fence porch with shelter from the sun. The back of the building had a cement court yard with an overhang furnished with a cable TV. Inside the building, the walls are brightly colored and there are pieces of art work strung throughout the hallways. Each room is home to either one, two or three other residents. Every room has a commode, however it is attached to the residents room next door. To illustrate this better, there is a commode, a sink and a shower usually littered with multiple extra DME equipment pieces such as wheelchairs, walkers and such. The bathrooms are connected to patients room next door. So if there is two residents in each room and the two rooms share one bathroom, then there are four people using the same facility. Each hallway , does however have a shower room. The shower rooms are about ten feet by ten feet in size and are tiled completely, There is one commode in each shower room that is used frequently as the primary commode for most of the residents because it is easier to access. The shower rooms being utilized for showers as residents are trying to use the faculties makes for little to no privacy.
The activities department at Suncoast Retreat is phenomenal . They offer live entertainment, such as singing and dancing, karaoke and magic shows. Residents are always encouraged to be involved and it appears as if they have a great time. The quality of the projects and the supplies the activities department furnish are some of the best I have seen. I do believe the strong point of this facility to be its activities department.
The staff, in my opinion are attentive to the residents needs. It was difficult for me to navigate through this facility as a majority of the staff appears to have a limited vocabulary of English. I don't remember most of my Spanish from high school and this was definitely an obstacle. I was pointing and illustrating my needs and I can only imagine how difficult this is for the elderly. There are some members that are English speaking,,, you just have to locate them. I was disappointed as to how the workers communicated about and to residents, not only in the language but also the content. That itself can make a beautiful facility a very ugly one.
The positive of this facility are as follows:
This building is a single floor "T" shape, so you can see all the way down to the Nurses station.
There is plenty of parking for visitors.
There is a centralized large dinning area that is encased by windows, allowing a lot of natural light.
The hallways are well lit.
There is plenty of "outdoor" areas to enjoy.
The activities department has plenty of stimulating activities for all of its residents.
The down sides to this facility:
Conjoined bathrooms, with two of the three hallways not able to access hot tap water from the faucets and showers. This could be why the showers are being used secondary as storage units.
The frustration of not being able to communicate in English with the majority of the staff.
Only two of the three shower rooms have "hot" water and for 58 residents, that cramps the shower schedule.
Residents do not have room telephone access unless they pay for their own installation. Families have to call the nursing station and wait for their loved one to come to the phone to talk. The phone at the nurses station also leaves little to be desired when it comes to privacy. I know my mother wouldn't tell me how she was really being treated when the staff is sitting directly in front of her.