Aurora Gardens at New Port Richey

Danachic

Aurora Gardens in New Port Richey has some very friendly staff who really try to help, but unfortunately the place just isn’t well run. It’s often understaffed, and they’ve gone through several directors in a short amount of time, which has caused a lot of instability. The owner doesn’t seem to take responsibility for the ongoing issues, and communication with families is pretty limited. Our loved one often complained about the meals — they weren’t healthy or well-balanced — and there aren’t many consistent activities to keep residents engaged. The facility has also dealt with serious problems like bed bugs and multiple complaints, which led ACHA to place a hold on new admissions. If you’re considering this facility, definitely check the ACHA website for inspection reports and violations since the new owner took over from Angels Senior Living in 2022. Families and residents deserve much better care and leadership than what’s being provided right now.

Sidney

I was in Aurora Gardens. The staff was absolutely horrendous. They didn't care. The director was ridiculous, she would run around like she owned the place. The place went through the staff like water. The room I was in originally, the floors were coming up. The whole place itself was horrendous. The food was nonexistent. Very little food. We get a lot more food here where I live by far than they do there.