Villa Health and Rehab Center

John22

My mom moved to Villa Health and Rehab Center. She went there initially after getting out of the hospital for a three-week rehabilitation period, during which time it was extended for about another three weeks, and then they had a bed become available at the long-term part of the facility. They did such a great job with her rehabilitation and her legs. It has a five-star rating, so I just decided to keep her there since they had availability and they offered me the spot. They've been outstanding. The staff has been very attentive and taking care of everything. So far, she's liking the food that she's got. She's not very keen on vegetables, but she never has been a big vegetable eater. They've helped with her weight control, though. The serving sizes seem to be perfect for her. She eats about 80 to 90% of all her food, except if it's vegetables. She eats the rest of it and seems to be satisfied with it. They've gotten her weight down by about 50 pounds with a healthy weight loss. They got her badly swollen legs practically back to normal size again. They are still working on the swelling in her feet a little bit, but I'm confident that they'll probably get that under control too. They are making sure she gets her medications. She was having issues with hearing audible hallucinations at night, and that has stopped. The psychiatrist on staff prescribed her some medication to help with that, and so that has completely abated. She seems more alert now, so I'm very pleased with the care that she's received so far there. The cleanliness is good. The structure, I think, they could do a little bit more in their courtyard in the center, but it's not bad. I just think they need more shaded areas to make better use of their courtyard because it's in the center, but there are no mature trees in there. There's some smaller ones that may offer just exactly what they need in 20 or 30 years, so maybe some temporary covering will be good. Maybe like those sunshade awnings that don't block it out but just shade an area. I would like to see them put some of that up to kind of give the residents an opportunity to be outside, but not be in the sunlight. They have plenty of sidewalks on their entries and exits, which makes it very easy to transit the area in a wheelchair to get out there. It's just that once you're out there, you're in the sun, and there's no good shaded spot to take advantage of the outdoors. In Florida, that's kind of a necessity, although early in the morning and maybe late in the evening are just fine. That would be my only drawback to the place, about the structure of the building. The cleanliness is fine. They take very good care of the flooring. It looks like they're on top of maintenance all the time and you don't get the impression when you come in that it's an old, worn-out building. I know it's been around a while, but they have made a pretty good attempt to maintain it. I don't know that much about how organized the activities are yet. My mom was a little reluctant about going at first, but I came in a couple of days ago, and they had everybody outside. They were having a barbecue for everybody, and they brought in some tents and covers so that they could line them up on the sidewalk with the table and feed them there. They also had some games that they played earlier that my mother told me about. Since they're accepting her Medicare and Medicaid as payment, I would say it's a great value for what she gets. It's a two-person room that she's in, but now that she is being moved to the extended care section, they will allow her to have more personal items in there. She can have plants or a few things. Not a lot since there are still some guidelines like they can't have a mini fridge or heated blankets, or anything like that, because of electrical issues. It's a fire concern for them. They'll let them have a small furniture piece, but nothing big, because they have to keep access to be able to get emergency equipment in there if a resident needs it, so it can't be cluttered.

xarella25

Most of the staff were profesxional there was one cna who's name i won't mention was rude insulting and has no business taking care of people that are ill. The food could be better.

no name is welcomed

I love how the CNAS are very outgoing and make sure that the Resident awell taken care of, young lady Quay was the most brightest young lady and very caring she has great mannners we need more aides like her and I visited a couple of times she always had a smile and welcomed you. Nurses need a lot of help they walk pass call lights and are very rude to the CNAS not okay.

jancie

if it wasn’t for the outstanding bright young lady Ms Quay C I dont Know What I Would Have Done. she made sure that I was taken care of and made sure that I had everything I needed for the night. She checked up on me every 10-15 mintues and I knew that she cared , I loved being here I had a great 3 weeks thanks to Quay C she’s a very magnificent aide

Jomack

As the family member of a former resident, I have nothing but positive to say about this facility. It is clean, and the staff are friendly. Are they perfect, no, but who is? I would highly recommend this facility to anyone needing rehab. The therapy department is excellent, the nursing staff attentive and always willing to give help when needed.

mommacita

Stay away from this place. My mom was burned with hot coffee and hot a bed sore that they didn't treat in time. Got severely dehydrated taken to hospital. We had to put her in hospice care. It breaks my heart. Do not leave your loved one here.