Sandalwood Nursing Center

Kbb187

I wouldn't even give this nursing home any stars ever. Please make sure you tour the facility before sending your loved one there. My boyfriends dad was checked in and left the same night because they were very inattentive to him. He was three hours late on his meds, would call to have someone help him to the bathroom or into bed (his hip was broken) and no one came. Mattress was like an inch thick and not hospital standards at all. And the place had the worst smell. No one was friendly and helpful when he needed to be transferred. Also, no security whatsoever. We walked in a side entrance and no one asked for an id or who we were visiting.

ms_cj184

Upon arrival I felt as though the security was minimal. I was able to walk in a side door in which there was no desk or sign in sheet. I actually had to walk to a nurse's station to ask for a sign in sheet. That made me feel uneasy because that meant that anyone could walk in and walk into a patients room and do only God-knows what to a patient without ever being detected. As far as the staff the appeared to be very friendly. I did not have much interaction with the staff though. My grandmother seemed to enjoy the nightly/weekly events that were offered at the nursing home. She doesnt have any complaints about the food. Another positive seemed to be that there were a variety of activities for the patient to choose from. Another area for improvement for the facility could be the way patients can be contacted or how they contact you. There is no direct line to patient. You have to call a portable phone in which they walk down to the patients room which is really inconvenient to the person calling and the patient