Palm Garden of Aventura

Alicia

My friend is at Palm Garden of Aventura. It is very clean. He likes the way they treat him. The staff members are okay. The rooms are very clean. The living atmosphere is okay. They bring his food on time and his medicine on time, and they turn him and stuff like that. They have a rabbi that comes to them, and they have a church for the people there. However, they don't change his diapers. They don't change him all the time. I don't think they give him a lot of value for his money.

silvia sanchez checa (spouse)

GRACIAS MUY AGRADECIDOS CON TODOS CON EL TRATAMIENTO D MI ESPOSO JESUS CANETE. A TODOS SIN EXCEPCION MUY BUENA ATENCION. LIMPIEZA, COMIDA ENFERMERAS OFICINAS LAS PERSONAS D LIMPIEZA TODOS LOS EMPLEADOS EN GENERAL. GRACIAS .POR TODO. PRONTO LOS VISITARA. JESUS.

SMarsan16

Make sure you call your insurance companies personally to get full understanding of your payments. The social workers Do not do their job. Even when you ask them the specifics of payments, They tell you not to worry about anything and after you leave you get an accrued copay bill for $3,000.

Adam124421

Generally Palm Garden was OK, and it’s where my father ended up. First, he had a double room -- which was unacceptable -- and the next night they moved him to a private room, so that was very positive. I don’t really have anything negative to say except one majorly important thing. He had got bad pneumonia after being there about a week and a half, and they sent him to Aventura Hospital Emergency without contacting the family. When my mother and sister went up to see him the next morning, he wasn’t in his room, and they thought he was in rehab until they said "No he is at the hospital. We tried your mother’s cell phone, but no one answered," but they didn’t try the landline at the house or make any other attempt to contact us, and we were very disappointed in that. There was one bad nurse, and I had a feeling that she may have been let go and the rest of the staff was excellent. He did rehab and had been walking up to 100 steps a day, and he just slowly started to decline to 30 steps and then he couldn’t get out of bed and that was because of the pneumonia. The facility was a little old but clean. They were very friendly and helpful. The best one of the ones we saw.

xminer

MY mother had had a short stay at this facility, We had to get her out asap.The nurses and cna where talking to her in a rude maner, didnt answer call buttons, she had to go in her wheel chair looking for them til she couldnt wait no more.Didnt care to breach confidentiality infront of people they knew if they where family, I had to stay overnight 24/7 because she was scared to be there.Roches, in bathroom and walls.Menu was always wrong. I would only give it a star, because they didnt have a zero.Call botton rings forever noone turns it off.A nurse told me she got used to the anoying noice already. The worst experience for us as well as my sick mom.Dont take family or worst enemy there.!

Little join

I was here for 6 weeks. I had the best care. I was taken to exercise every morning and was helped greatly.