Sunrise of Pinehurst

Offers Assisted Living and Memory Care

19 Reviews
5195 West Quincy Avenue, Denver, CO 80236
Call (800) 385-2527
Sunrise of Pinehurst (800) 385-2527
PROMOTION! 217 days

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Reviews of Sunrise of Pinehurst

19 Reviews Write a review
Food
(2 Reviews)
Staff
(7 Reviews)
Facility
(7 Reviews)
Activities
(Not Rated)
Value
(Not Rated)

Assisted Living Reviews for Sunrise of Pinehurst

November 21, 2016

By Raylene365317

I visited this facility

I went to Sunrise. I loved the people, but the rooms were like studio apartments, even though they said that it was one or two-bedroom; they were really not a living space and a bedroom. The facility is lovely. It is clean and nice. The staff was very friendly to me when I was there. It’s just the living space because we need a space where they could have a bedroom and have a living area with a TV and chairs. My dad would not go to the common area to watch TV with everybody. It needed to be more of an apartment, than a room. They just needed to improve on the rooms; everything else was likeable. They were awesome and wonderful. The staff was very knowledgeable. I spoke to the nurses, the recreation director, and the lady who guided me around, and everybody was very knowledgeable. I was impressed. It was very nice.

May 10, 2016

By GSJSUQ

I visited this facility

My husband was transferred out of Sunrise of Pinehurst. They say that they know how to deal with people that have memory loss, Alzheimer’s, and dementia, and they do not. They do not have professional nurses on duty like I was told when I was looking to put him in there. I am very disgusted with the place. He fell at least eight times while he was there. I will not recommend it to anybody unless you’re going to be there to take care of your loved one. When the Super Bowl was on, they had people sitting in a room to watch. They had some outings to the movies, but my husband’s in a wheelchair and with oxygen, so they would pass him by. I cannot say anything good about it. They didn't take him to any activities and only started taking him down to the dining room after I kept on insisting. I can’t think of anything that I liked about them other than that the building was beautiful.

Provider Response

Thank you for sharing a review. Please know that we take concerns such as yours very seriously and would like to learn more about your experience. Please email us at Information (at) SunriseSeniorLiving (dot) com. Thank you, Sunrise Team

December 16, 2015

By Visitor21

I visited this facility

The staff at Sunrise at Pinehurst was great, but it was a very depressing place. Literally, we felt like the people were just waiting to die. Even though they have activities, it was so depressing that it shut down my parents’ interest completely about going into one of those facilities, so we stopped looking after that. The rooms were clean but they were pretty small. Although that’s relative to whomever is looking at it; but for my parents, that’s small. It was just not a good fit for my parents. The woman who gave us a tour, I would give her a 5-star rating because she tried really hard and she was great. But for the facility, I would give 2 stars.

Provider Response

We’re sorry to hear that you did not have a positive experience. Please contact us at information (at) sunriseseniorliving (dot) com so we can better understand your concerns. –The Sunrise Team

July 16, 2015

By Sunrisewow!

I am a friend or relative of resident

This place has gone down hill in the past two years. The staff that is not management only stays about 1 month until they have had enough and leave. Staff use to be happy and loved working at Sunrise. Now they hate it and it reflects on the care the are giving. Often are short staffed. The food is terrible often over cooked or worse yet under cooked. They can ruin food that is right out of a box! Upper management does not visit the residents to find out what they are unhappy about. Management walks around with heads in the clouds.

Provider Response

Please know that we take all concerns seriously and would like to learn more about your experience at Sunrise. Please email Information (at) SunriseSeniorLiving (dot) com with further details so we may follow up. Thank you, Sunrise Team

April 11, 2014

By Larry29

I visited this facility

I had a visit at Sunrise of Pinehurst, and the facility is very nice. The room that I saw was also very nice. The staff are very friendly, professional, and accommodating.

December 20, 2013

By Lindathenurse

I am a friend or relative of a resident

My Mother has been a resident of this facility for two years, first in the assisted living, and now in the memory care unit. This is a wonderful facility, from the staff, to the food, to the atmosphere. My Mom has received such good care here, that I wouldn't consider anywhere else for her.

November 05, 2013

By Sharon34

I am a friend or relative of a resident

Sunrise gets an A+ in all categories and they are awesome and fantastic. The food was good and the room was beautiful. The facility is top notch and expensive. My grandparents transferred there until they died. We added on care based on what they need.

March 29, 2013

By Helen7

I visited this facility

Sunrise of Pinehurst was an average and cozy place. The rooms were very small. The staff were cordial and welcoming. There was a library, shopping center and restaurant near the facility. The residents all seemed happy.

October 05, 2012

By cherijoy

I am a friend or relative of resident

Wonderful facility, amazing staff. In particular, they have expertise in memory care like no other memory care facility in Denver. Loving environment with caregivers who really care. Very impressive management.

May 02, 2012

By ABKID

I am a friend or relative of a resident

This facility is very nice and the staff were very well trained. Overall the experience was good, the facility was spotless, and my dad was extremely pleased with the quality of food that he experienced while being cared for. Overall I loved the administration, they called everyday and gave me a check up on my dad. The gym was nice and the interior rooms were beautifully decorated. overall the stay here at this facility was one of the best that i have seen in a long time. The only complaint i have is that the phone in my dads bedroom did not work so i had no way to call him while i was away at work. But this is a minor complaint and the admins kept me well informed of his condition. In the end I highly recommend this facility to anyone who is looking for care for a loved one especially if you want a clean and friendly facility. I will from now on send my loved ones here because I know that they are are in the best care that can possibly be accomplished.

September 27, 2011

By Bear Valley Native

I am a friend or relative of resident

Our relationship with Sunrise Pinehurst began in Dec. 2010. The staff is caring and attentive. The one thing that is causing us to consider a move is the lack of security in and out of the rooms. When we are not here the room is locked. The staff can come and go as they please with no system (ie: card entry) to keep track of who enters. We have had 2 wedding rings, an expensive blanket, money and checking account numbers stolen. DO NOT come here without a safe OR don't bring anything of value with you.
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Memory Care Reviews for Sunrise of Pinehurst

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Services and Amenities of Sunrise of Pinehurst

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Dining Extra: All Day Dining

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Internet Enabled Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Hospice Care
  • Medication Management
  • Nurse On Staff: Available During Business Hours

Activities

  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Fitness Room
  • Gardening
  • Cooking
  • Arts And Crafts

Financial guidance

  • Financing Advice

Guest services

  • Guests At Mealtime
  • Overnight Guests

Diet

  • Diabetic
  • Low Salt

Languages

  • English

General

  • Resident Capacity: 104
  • Respite Care
  • Pets: Yes

Licenses

  • State Licenses: 23049U
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About Sunrise of Pinehurst

Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.

We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.

At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.

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Sunrise of Pinehurst


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