The Ivy Castle Rock

Anne03

Just walking into this facility, there was an extensive energy and aliveness about the whole area, the building, the people, and the residents. The couple of places that we've been in besides this one, did not have that same energy. It was just flat. The staff we were involved with was the one at the front desk and then the tour guide. They both answered our questions and helped us. The facility looked to be in great condition. It was clean. On the tour, we had a woman who told us that as residents move out, they update and fix the apartments that they move out of. So, they're constantly upgrading and updating. On our second visit, they were having an event and it involved food. We had lunch there and it was very good.

T.F.

The respite care experience we had here in assisted living was good. I liked how efficient they were and my dad was treated very well there. We just decided that, with the holidays coming up, we want to keep him around for the moment. I have also taken my father to respite care, two years prior, and it wasn't nearly as good as this facility. They were very clean, they had a lot of amenities, and his room was very clean. Not to mention that it was very easy to facilitate anything he needed. I want to give them 10/10 across the board for everything that they were able to provide. The staff was very helpful. There was a time where I called in, my father stayed there for about a month and one of the days that he stayed there, he mentioned that the room was a little cold. He didn't know how to work the thermostat and when he called the front desk, they immediately got on it like it wasn't a problem and there without any fuss. They were just like, "Oh, okay, great. We'll send somebody right now." It was very, very quickly responded to.

Stevens

This is where my mom is staying. The staff is very nice and helpful. They help me understand a lot of things about the whole concept of having my mother in there, and they've worked with us on several different small problems and had them corrected. My mom has a very good room. I guess we just got lucky because she's in a place that's very easy to get around in. I liked the food. She doesn't get around real well, but she goes to eat and she has some friends that she's met there. I don't think she's doing too much participation in the activities.

Linda

I went to this facility. It seemed nice, everybody there was very nice, but it was probably limited in what I could do. Because of the COVID, they were looking at opening their dining room soon. Everybody has been eating in their room, but they just got everybody all vaccinated. They were going to do distancing and open their thing. They showed me a room that somebody had vacated, so it hadn't been cleaned yet, and I said something to 'em, and she said, "Oh, the carpet would be cleaned, everything would be taken care of before he would move in." I saw the dining room, it wasn't open, I saw their gathering room, they were very nice, but at that time things were still semi-closed.

Mark

This facility is only about 5 years old and is located in a pleasant location with easy access to everything the town has to offer. We have a nicely furnished apartment with a fantastic view and have laundry service right down the hall. Weekly maid service and transportation provided makes for care free living. There are 1, 2 and 3 meal per day plans to chose from. Varied entertainment programs and a steady selections of activities and field trips are available. Care levels range from independent living to Assisted care and Memory care. We find the staff extremely friendly, supportive and caring. Staff and fellow residents have created a family environment way beyond our expectations. When we first arrived we were greeted by a very attentive staff and were accepted into the community immediately. Very close friendships were formed within just a few weeks and we all look after each other like one big family.

Mark & Carol

Our one bedroom apartment gives the two of us as much comfort as the 3 bedroom house we moved fro. OK, the storage space is limited but we will be here for less than a ear while our new house is being built. The staff provides for our needs and desires more like we were family than clients and the entire relationship with them is that way. We could not ask for better. Activities range from simple in house get togethers to interesting field trips. NOBODY should be bored or feel alone. The whole atmosphere is open and welcoming. When it is time to move into our new house it will be just as hard to say good-bye to our neighbors and staff here as it was to leave our previous community of 59 years. Did I mention the food? We have no complaints. If you don't care for the default meal of the day there is a good choice of alternatives and if you must eat out there are good restaurants within walking distance. We find the meals tasty and well done with a nice variety. Happy hour before dinner three times a week makes for good camaraderie among the neighbors and a few adventures in shred memories.