Alta Vista Senior Living

Offers Assisted Living and Memory Care

26 Reviews

2041 W. Vista Way

Vista

92083

Alta Vista Senior Living

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4.3 26

Nadine A. 2020-10-19 Alta Vista has a terrific staff. Each person I seeing during every day greets me by name and checks on how I am doing. If I skip a meal or two, someone stops to remind me that it is time to eat. At times I just need to hang out in my room,, but someone peeks in to be sure that I am 'ok'. Staff is always polite and cheerful, no matter what type of care he or she is giving, it is done with a smile. Yaya, Jasmin, Alex, Maria and Sthalin, all zoom around the kitchen , multi-tasking, smiling politely and being kind to each resident - even some who lack politeness on an 'empty stomach'. (-: Kudo's must also be given to Angelica who does our laundry each week. She takes pride in her work, brings back everything, laundered folded and fresh. Many of us marvel at the way she is able to fold a fitted sheet so perfectly! Angel is careful, quiet and kind. Yolanda and Patty keep this facility spic and span. The entry, the reception area and the living room replete with couch, many chairs with pillows, tables, All the walls are filled with with large pictures that are perfect for dreaming or talking about. Pat and Yolanda work hard every day to make sure halls and common areas are clean as well as doing our rooms and making them shine. As someone once said, 'It's kind of like being on a cruise. You should have time just to sit and relax.' Now I could use a typist and a personal small office manager for a week or two... ( I am/was a resident of this facility

5 5 1

Love 2 you 2020-10-19 Lovely rooms. Friendly staff. Disappointed they don't have transportation to doctors. I am a friend or relative of a current/past resident

5 5 1

Thomas 2020-10-13 What Alta Vista offers here, I think, is wonderful. They have single room apartments and 1-bedroom apartments. They have apartments that have sliding doors onto pretty comfortable lawns and sidewalks. The whole atmosphere here is comfortable. They're into very up-to-date furniture and beautiful pictures around everywhere. They really aim at the welfare of the people. Since the COVID19 started, we have not had one single individual, a resident, an employee, guest, no one on the floor is tested positive for the virus. That is a credit to the management and the people here. Before I came in last end of May, I always thought that nursing home places like this were the top-of-the-list of where you could find most of the COVID evidences, people dying or too sick, and so not having a single soul, employee, or guest, no one is tested positive for COVID. Alta Vista is just very nice. The people here are nice. It's quiet enough. You don't hear a single sound and I'm on the first floor. There are different people and different jobs. You have nursing care, and you have people who are responsible for delivering the medications. If residents want anything and they don't have to be in trouble or they don't want to leave the room to get it, you just push the button and they'll come and see you. Not knowing them because I don't need them to come and put me in a wheelchair or take me somewhere, the communication between me and the staff is wonderful. They're very, very conscious of why we're here, why I'm here. From the top down, I would say they're very well directed and very well managed. All the different arms that they manage like caregivers, all of them, do a very, very good job. During the COVID problem, there has been a great working relationship between the management and the residents. They used to deliver all of our food to the door, morning, noon and night, and then eventually we're going to the dining room. Everybody on the first floor would go in first, and everybody on the second floor would go second. It gives you an idea of the management here. Then when you go into the dining room, you cannot sit with more than one person at a time, so you have a table set for one person, and nobody complains about it. They handle it very well. I've never been in the kitchen because they don't allow the residents in the kitchen, but their products that come out on the table are generally very tasty and fresh. In one sense it's like any restaurant. They have activities here from morning until night and people who participated in them are wonderful. I just came back and had a manicure! There's never a need for a dime in here. You don't buy anything. It is just very well run. Very well run. I am/was a resident of this facility

5 5 1

Denise 2020-10-11 My mom has been in Alta Vista for three years now. Everybody there is awesome, especially the director of activities. She is the most awesome person that you'll ever meet. She takes care of all of her residents with pride and joy. You can't meet too many people that have a heart like her. They have bingo, arts, and exercises. My mom tries to go to all of that. That's very important, I think, because that's her life. The caregivers are very awesome. It's very expensive, that's the only thing I have bad to say about it, but it is what it is. We tried the food and it was very nice. My mom loves the food. She said everything is good. The facility is clean. The activities are the best because the director there is probably the best director that you'll ever find at any facility. I have to give her the top rating because I just think she's awesome. She makes my mom happy and that's what counts. It's old and it's very expensive. If you have the money, it's worth it. I am a friend or relative of a current/past resident

5 5 1

Ann 2020-07-17 I've been here in Alta Vista since June 2020 and I love it here. They're very friendly, community is great and everything is very pleasant. I have a patio door with a balcony and I'm looking out at a garden with flowers and lots of green grass. The place is exceptionally clean. Our activities director is just amazing. She also has an associate who is just as marvelous. I don't have any complaints about the place; it is amazing. Our chef is tremendous and he wants to know if we enjoy any of the meals or not. We have a nurse on staff that follows through with everything. They are truly remarkable. Any time anybody has complaints, they talk to the management and the situation is remedied immediately. Activities are tremendous. When I make suggestions, they are mostly followed through. Activities are non-stop. We don't have to spend an hour in our room after breakfast time if we don't want to. There is so much going on. There is a shopping day on Monday. Across the street, there is a large grocery if you don't want to go to Wal-mart. We also have doctor runs twice a week. Many of our staff members are working a lot of extra hours. These are the ones that have been here for quite a while now. The chef works with your diet. I was interviewed by a nurse before I came here wanting to know what medicines I took and how independent I was and I like that process. Laundry is done once a week. I would also give a 5 for housekeeping; they are doing everything exactly the way I want it done. If I don't want something done, they don't bother with it and they let me do it. For my money, this is the best situation. We have a program where if you're not sure about the place by just looking at it, you can stay here for a week, 2 weeks or any length of time you might want. The payments are month to month. Many people that I have here met have stayed here just during the time off where they are recuperating from surgery or such, which is an ideal situation. It is such a great place to recuperate. It is much cleaner than just going to a facility that takes people that need recuperation. We have everything going for us here. It is perfect because if you feel it is lacking, you talk to the right person, and it is taken care of. I am/was a resident of this facility

5 5 1

KM 2020-07-13 My dad is now at Alta Vista since February. His room is great. The staff is overburdened but great. They're all super wonderful but they've got too much to do and not enough time to do it. Some caregivers are serving meals but they should be doing medical things. My dad does bingo. They do a couple of games, which my dad has been doing more and more recently. Also it is beautiful there; they do a good job with the cleanliness of the place. I like the food; it is pretty good. The place and the people are great. However, I would give them 3. My dad needs to take more showers than he does and he needs a lot of encouragement and sometimes he needs to be forced to shower and to change his clothes, but they do not do that nearly enough there. My dad is dirty every time I see him there. He is happy, he is well fed, he is engaged, and he is shaved but he is not clean, which is a problem for me. I am a friend or relative of a current/past resident

5 3 1

DM 2020-07-09 My mom is a resident of Alta Vista for two weeks now. She likes it, it is great, and it is very clean, but I haven't seen the dining area because they're on the COVID. Residents are dining in their rooms. My mom has a nice room. The staff is great and very friendly. They know what they're doing. They have bingo, there is a women's network, and there are arts and crafts. They're very friendly. It has been a great experience and I would recommend them. I am a friend or relative of a current/past resident

5 4 1

D. Fernandez 2020-06-15 We loved it. Cant wait to see it when remodelling is completed. The sisters loved the location. Thank you so much. I visited this facility

5 5 1

MDexter 2020-05-19 Thank you all! You are all amazing, kind, generous people. I'm thankful for each of you and how you treat my mom. We found the best care home there is! I am a friend or relative of a current/past resident

5 5 1

Ann 2020-02-10 A+ friendliness, taking time for our needs. A+ food, attractive presentation, clean. A+ making a point of using first names thus conveying an atmosphere of family and constant friendliness. A+ well organized and supervised activities. A+ comfort and caring and variety. A+ interesting trips and entertainment. I am/was a resident of this facility

5 5 1

Cindy 2019-11-29 Alta Vista Senior Living was getting ready to renovate their facility when I visited. The only reason I decided not to put my dad there is because I didn't like how depressing the dementia unit was. It was really dark and small. I didn't like the dementia unit, but the rest of the place seemed nice. The staff was friendly. The dining area was small. The assisted living facility was laid out nicely, and the price was good. They had a sheet of activities available, and they have a bus that takes them places. I love the location because it's right off the freeway. I visited this facility

5 3 1

Donna L W 2019-06-07 As soon as I walked into Alta Vista Senior Living, I felt very comfortable. The lobby and front room is bright and airy. Sherrie (at the front desk) and a few residents wished me a warm welcome. As I walked through the facility, staff members (assisting residents) greeted me. I had the pleasure of meeting with Holly (Sales Director) and David (Executive Director). It is evident that they care about their residents. I visited this facility

5 5 1

Carlsbad Mom 2019-04-12 The staff work extremely hard - but they need help. More communication needed from executive director. I am a friend or relative of a current/past resident

5 3 1

Bellaniss 2019-04-12 Caring staff who feel like an extension of my family in their care and concern for my mom. I am a friend or relative of a current/past resident

5 5 1

FPR 2018-06-30 The marketing director at Vista Village was great and answered all of our questions. They're very warm. She showed us pretty much everything. We looked at the dining room, the recreational room where they do activities and music, and a couple of rooms, which were dark and depressing. It wasn't to our liking. I visited this facility

5 2 1

Anonymous231875 2016-11-03 It was nice. It was kind of old inside, and it was on a very busy street right near the freeway. The people were very nice, but it wasn’t for us. They had amenities like movie theater and a room where they could do puzzles. They had the outdoor where you could walk around or sit outside. The sizes of the rooms were OK. Most of them were like a studio type. Everybody was very nice. The décor inside was kind of old. It was very nice, but it wasn’t for us. The location and the time frame were not for us right now. I visited this facility

5 4 1

Happy Daughter16 2016-02-15 My impression was very good. The rooms were beautiful, but the place was a little outdated. Everybody was friendly. The furniture in the facility, in general, needs a little updating; even the chairs and tables in the dining room were outdated. I visited this facility

5 3 1

Glen6 2015-08-30 We are looking to place our aunt in Vista Village because we like it. The staff was very informative; she showed us around, she showed us the different rooms and the activities, and she also let us know that they had a transition section besides having the assisted living and the memory care. They had a transition section where our aunt could go and still be around those that are in assisted living and where she could have a little more freedom before she deteriorates more and has to go into the memory care permanently. The apartments were some of the biggest I've seen; they were nice and large apartments. The food was good. I ate with a couple of their residents in the assisted living, and the residents that we ate with had nothing but good things to say about it. They said that they had checked out a number of different places and had chosen Vista Village as the place that they want to live at, so they had picked out Vista Village themselves. The dining room was nice, the food was good, and the service and staff were very polite -- the staff that were coming out and serving the food. What impressed me most was when I sat down with the residents, and they had nothing but good things to say about the place and the staff. These residents had picked out this place themselves to live at; it wasn't picked out for them like we have to do for our aunt. I visited this facility

5 5 1

Caring97633350 2014-11-19 It is close to where my mom lives. We were looking for a place that would be close. The woman who showed me around was very pleasant and knowledgeable. The rooms were nice, and I know that my mother would be happy there. The dining room was nice; it had tables and chairs. There weren’t any activities, but she took me to a room that had a big screen TV where they could watch TV, and she showed a place where they could work like physical therapy, and she took me to the dining room; it was really nice. I visited this facility

5 5 1

Martin7 2013-08-28 The staff was courteous. They gave me a tour and let me know what the price was. They showed me the type of rooms and equipment for my wife. The rooms were very clean and everything seemed to be in good order. However, they do not meet my request as my wife had diabetes; they do not administer medications nor do blood pressure. I would recommend this facility to other. I visited this facility

5 4 1

Lea 2020-07-03 Our experience with Alta Vista is pretty good. My mom's room is not kept up as well as I would like, but that's something that I'm talking to the director about. Other than that, she loves it there. She has been there since April. They've just remodeled the whole place. It is beautiful and it is really nice. My mom has a nice big room. She is very happy there. The staff is really good. There are activities going on all the time. They give them dollars for every activity they get involved in. At the end of the month every month, they have an auction where they have paddles and they can bet on whatever they want. They have stuffed animals, pens, drawing paper, and all kinds of things. It is intended to get them involved. Most of the people there are just amazing and they're really good. The food is very good, too. They have a new chef since Pacifica took over and it is excellent. Value for money is very good. Compared to everybody else, they're very reasonable. I am a friend or relative of a current/past resident

5 5 1

J Schaul 2020-05-23 My Father has been a resident at Alta Vista for five months now in memory care. The welcome that we recieved was exceptional from Holly, David, Rachel and Rose. It has been difficult for the last couple months because of Covid but i know Dad is doing well there. The staff truly cares about their residents. I am lookin forward to being able to visit again and take him on a field trip occationally. The staff keeps me informed of Dad's wellbeing and lets me know when he needs something because i have not been able to visit. I would have provided 5 stars but we have only been there for 5 months, 2 of which have been consumed by Covid. To the staff-- Please keep doing what you are doing, and THANK YOU!! I am a friend or relative of a current/past resident

5 4 1

Cynthia 2019-10-18 The staff at Alta Vista Senior Living is caring and very calm. I like the administrator, and he's been very helpful. The food is good. My father seems happy and content. So far, so good. They're in the process of freshening it up with new paint and new carpet. It wasn't super nice, it wasn't super bad, but it's going to be really nice when they freshen it up. When I call to talk to my dad, they give me updates. I have no issues. They're pretty helpful. I am a friend or relative of a current/past resident

5 4 1

Tracy362535 2016-05-24 I visited and liked the community. I observed the memory care and assisted living. I like how they transition memory care patients. They start them in assisted living and then transition them over within 90 days, so they don’t just put them right into the memory care. I thought that was great. The facility was old and didn't have much ground outside. It was just a renovated office building, so no one had a balcony, a patio, gardens or anything, but I really like the staff. I was impressed by it. I visited this facility

5 4 1

A Loving Wife2 2016-01-26 My husband is here. He likes the facility. He has an apartment. The staff is very warm and very caring. They seem to be very able to take care of him and help him out. The food is good and he likes it. I most certainly recommend them. They are good. Everything is fine. He is doing well there and he is happy there. I visited this facility

5 4 1

Barbara19 2013-03-19 I chose this community for my uncle. It seem to be very clean. He is in an apartment with his own bathroom. He loves the food and the people. All the patients seem to be happy there. He is 100% better than when he went in and seems to be happy where he's at. They have activities for him and for his memory. Everything is fine. I visited this facility

5 5 1

2041 W. Vista Way, Vista, CA 92083

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Reviews of Alta Vista Senior Living

26 Reviews Write a review

Food

(11 Reviews)

Staff

(14 Reviews)

Facility

(13 Reviews)

Activities

(10 Reviews)

Value

(11 Reviews)

Assisted Living Reviews for Alta Vista Senior Living

October 19, 2020

By Nadine A.

I am/was a resident of this facility

Alta Vista has a terrific staff. Each person I seeing during every day greets me by name and checks on how I am doing. If I skip a meal or two, someone stops to remind me that it is time to eat. At times I just need to hang out in my room,, but someone peeks in to be sure that I am 'ok'. Staff is always polite and cheerful, no matter what type of care he or she is giving, it is done with a smile. Yaya, Jasmin, Alex, Maria and Sthalin, all zoom around the kitchen , multi-tasking, smiling politely and being kind to each resident - even some who lack politeness on an 'empty stomach'. (-: Kudo's must also be given to Angelica who does our laundry each week. She takes pride in her work, brings back everything, laundered folded and fresh. Many of us marvel at the way she is able to fold a fitted sheet so perfectly! Angel is careful, quiet and kind. Yolanda and Patty keep this facility spic and span. The entry, the reception area and the living room replete with couch, many chairs with pillows, tables, All the walls are filled with with large pictures that are perfect for dreaming or talking about. Pat and Yolanda work hard every day to make sure halls and common areas are clean as well as doing our rooms and making them shine. As someone once said, 'It's kind of like being on a cruise. You should have time just to sit and relax.' Now I could use a typist and a personal small office manager for a week or two... (

Provider Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

October 19, 2020

By Love 2 you

I am a friend or relative of a current/past resident

Lovely rooms. Friendly staff. Disappointed they don't have transportation to doctors.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Alta Vista Senior Living. Thank you again, we hope you have a wonderful day!

October 13, 2020

By Thomas

I am/was a resident of this facility

What Alta Vista offers here, I think, is wonderful. They have single room apartments and 1-bedroom apartments. They have apartments that have sliding doors onto pretty comfortable lawns and sidewalks. The whole atmosphere here is comfortable. They're into very up-to-date furniture and beautiful pictures around everywhere. They really aim at the welfare of the people. Since the COVID19 started, we have not had one single individual, a resident, an employee, guest, no one on the floor is tested positive for the virus. That is a credit to the management and the people here. Before I came in last end of May, I always thought that nursing home places like this were the top-of-the-list of where you could find most of the COVID evidences, people dying or too sick, and so not having a single soul, employee, or guest, no one is tested positive for COVID. Alta Vista is just very nice. The people here are nice. It's quiet enough. You don't hear a single sound and I'm on the first floor. There are different people and different jobs. You have nursing care, and you have people who are responsible for delivering the medications. If residents want anything and they don't have to be in trouble or they don't want to leave the room to get it, you just push the button and they'll come and see you. Not knowing them because I don't need them to come and put me in a wheelchair or take me somewhere, the communication between me and the staff is wonderful. They're very, very conscious of why we're here, why I'm here. From the top down, I would say they're very well directed and very well managed. All the different arms that they manage like caregivers, all of them, do a very, very good job. During the COVID problem, there has been a great working relationship between the management and the residents. They used to deliver all of our food to the door, morning, noon and night, and then eventually we're going to the dining room. Everybody on the first floor would go in first, and everybody on the second floor would go second. It gives you an idea of the management here. Then when you go into the dining room, you cannot sit with more than one person at a time, so you have a table set for one person, and nobody complains about it. They handle it very well. I've never been in the kitchen because they don't allow the residents in the kitchen, but their products that come out on the table are generally very tasty and fresh. In one sense it's like any restaurant. They have activities here from morning until night and people who participated in them are wonderful. I just came back and had a manicure! There's never a need for a dime in here. You don't buy anything. It is just very well run. Very well run.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Alta Vista Senior Living. Thank you again, we hope that you have a wonderful day.

October 11, 2020

By Denise

I am a friend or relative of a current/past resident

My mom has been in Alta Vista for three years now. Everybody there is awesome, especially the director of activities. She is the most awesome person that you'll ever meet. She takes care of all of her residents with pride and joy. You can't meet too many people that have a heart like her. They have bingo, arts, and exercises. My mom tries to go to all of that. That's very important, I think, because that's her life. The caregivers are very awesome. It's very expensive, that's the only thing I have bad to say about it, but it is what it is. We tried the food and it was very nice. My mom loves the food. She said everything is good. The facility is clean. The activities are the best because the director there is probably the best director that you'll ever find at any facility. I have to give her the top rating because I just think she's awesome. She makes my mom happy and that's what counts. It's old and it's very expensive. If you have the money, it's worth it.

Provider Response

Hi Denise, thank you very much for taking the time to leave us this positive review for our team at Alta Vista Senior Living. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

July 17, 2020

By Ann

I am/was a resident of this facility

I've been here in Alta Vista since June 2020 and I love it here. They're very friendly, community is great and everything is very pleasant. I have a patio door with a balcony and I'm looking out at a garden with flowers and lots of green grass. The place is exceptionally clean. Our activities director is just amazing. She also has an associate who is just as marvelous. I don't have any complaints about the place; it is amazing. Our chef is tremendous and he wants to know if we enjoy any of the meals or not. We have a nurse on staff that follows through with everything. They are truly remarkable. Any time anybody has complaints, they talk to the management and the situation is remedied immediately. Activities are tremendous. When I make suggestions, they are mostly followed through. Activities are non-stop. We don't have to spend an hour in our room after breakfast time if we don't want to. There is so much going on. There is a shopping day on Monday. Across the street, there is a large grocery if you don't want to go to Wal-mart. We also have doctor runs twice a week. Many of our staff members are working a lot of extra hours. These are the ones that have been here for quite a while now. The chef works with your diet. I was interviewed by a nurse before I came here wanting to know what medicines I took and how independent I was and I like that process. Laundry is done once a week. I would also give a 5 for housekeeping; they are doing everything exactly the way I want it done. If I don't want something done, they don't bother with it and they let me do it. For my money, this is the best situation. We have a program where if you're not sure about the place by just looking at it, you can stay here for a week, 2 weeks or any length of time you might want. The payments are month to month. Many people that I have here met have stayed here just during the time off where they are recuperating from surgery or such, which is an ideal situation. It is such a great place to recuperate. It is much cleaner than just going to a facility that takes people that need recuperation. We have everything going for us here. It is perfect because if you feel it is lacking, you talk to the right person, and it is taken care of.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Alta Vista Senior Living. Thank you again, we hope you have a wonderful day!

July 13, 2020

By KM

I am a friend or relative of a current/past resident

My dad is now at Alta Vista since February. His room is great. The staff is overburdened but great. They're all super wonderful but they've got too much to do and not enough time to do it. Some caregivers are serving meals but they should be doing medical things. My dad does bingo. They do a couple of games, which my dad has been doing more and more recently. Also it is beautiful there; they do a good job with the cleanliness of the place. I like the food; it is pretty good. The place and the people are great. However, I would give them 3. My dad needs to take more showers than he does and he needs a lot of encouragement and sometimes he needs to be forced to shower and to change his clothes, but they do not do that nearly enough there. My dad is dirty every time I see him there. He is happy, he is well fed, he is engaged, and he is shaved but he is not clean, which is a problem for me.

Provider Response

Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our community.

July 09, 2020

By DM

I am a friend or relative of a current/past resident

My mom is a resident of Alta Vista for two weeks now. She likes it, it is great, and it is very clean, but I haven't seen the dining area because they're on the COVID. Residents are dining in their rooms. My mom has a nice room. The staff is great and very friendly. They know what they're doing. They have bingo, there is a women's network, and there are arts and crafts. They're very friendly. It has been a great experience and I would recommend them.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Alta Vista Senior Living. Thank you again, we hope that you have a wonderful day.

June 15, 2020

By D. Fernandez

I visited this facility

We loved it. Cant wait to see it when remodelling is completed. The sisters loved the location. Thank you so much.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Alta Vista Senior Living. Thank you again, we hope you have a wonderful day!

May 19, 2020

By MDexter

I am a friend or relative of a current/past resident

Thank you all! You are all amazing, kind, generous people. I'm thankful for each of you and how you treat my mom. We found the best care home there is!

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Alta Vista Senior Living. Thank you again, we hope you have a wonderful day!

February 10, 2020

By Ann

I am/was a resident of this facility

A+ friendliness, taking time for our needs. A+ food, attractive presentation, clean. A+ making a point of using first names thus conveying an atmosphere of family and constant friendliness. A+ well organized and supervised activities. A+ comfort and caring and variety. A+ interesting trips and entertainment.

Provider Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website.) Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

November 29, 2019

By Cindy

I visited this facility

Alta Vista Senior Living was getting ready to renovate their facility when I visited. The only reason I decided not to put my dad there is because I didn't like how depressing the dementia unit was. It was really dark and small. I didn't like the dementia unit, but the rest of the place seemed nice. The staff was friendly. The dining area was small. The assisted living facility was laid out nicely, and the price was good. They had a sheet of activities available, and they have a bus that takes them places. I love the location because it's right off the freeway.

Provider Response

Hi Cindy, thank you for your review, we want to let you know that we take your comments seriously and we are sorry to hear that you did not have a more positive experience. We strive for 5 star reviews and when we come short of this goal we like to address the situation immediately. Our team strives daily to the best of our ability to deliver an excellent experience and we take great pride in what we do. We are always striving to improve our service to the senior living community and appreciate your constructive feedback. We would welcome the opportunity to talk with you further regarding your experience and even re-schedule a return visit so that we can show you just how committed to all our residents and staff we really are. Please contact us at your earliest convenience. If you do not chose to do this, we hope that you find the community that best fits your father's needs and that you are happy in the community you choose. We thank you for your consideration and welcome you both back at any time.

June 07, 2019

By Donna L W

I visited this facility

As soon as I walked into Alta Vista Senior Living, I felt very comfortable. The lobby and front room is bright and airy. Sherrie (at the front desk) and a few residents wished me a warm welcome. As I walked through the facility, staff members (assisting residents) greeted me. I had the pleasure of meeting with Holly (Sales Director) and David (Executive Director). It is evident that they care about their residents.

Provider Response

Hi Donna, We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Alta Vista Senior Living. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

April 12, 2019

By Carlsbad Mom

I am a friend or relative of a current/past resident

The staff work extremely hard - but they need help. More communication needed from executive director.

Provider Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

April 12, 2019

By Bellaniss

I am a friend or relative of a current/past resident

Caring staff who feel like an extension of my family in their care and concern for my mom.

Provider Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

June 30, 2018

By FPR

I visited this facility

The marketing director at Vista Village was great and answered all of our questions. They're very warm. She showed us pretty much everything. We looked at the dining room, the recreational room where they do activities and music, and a couple of rooms, which were dark and depressing. It wasn't to our liking.

Provider Response

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Thanks for bringing this matter to our attention.

November 03, 2016

By Anonymous231875

I visited this facility

It was nice. It was kind of old inside, and it was on a very busy street right near the freeway. The people were very nice, but it wasn’t for us. They had amenities like movie theater and a room where they could do puzzles. They had the outdoor where you could walk around or sit outside. The sizes of the rooms were OK. Most of them were like a studio type. Everybody was very nice. The décor inside was kind of old. It was very nice, but it wasn’t for us. The location and the time frame were not for us right now.

Provider Response

We appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Alta Vista Senior Living.

February 15, 2016

By Happy Daughter16

I visited this facility

My impression was very good. The rooms were beautiful, but the place was a little outdated. Everybody was friendly. The furniture in the facility, in general, needs a little updating; even the chairs and tables in the dining room were outdated.

Provider Response

Hi, thank you for taking the time to leave your review. We are proud to share that we are now under new ownership and would like to thank you for bringing this matter to our attention. We regret that you felt the facility needed to be updated, and have used your review as an opportunity to improve. We are currently improving the community and we are sure you will agree that our changes are all for the better! We are extremely proud of our community and staff and invite you in to see how we have changed for the better.

August 30, 2015

By Glen6

I visited this facility

We are looking to place our aunt in Vista Village because we like it. The staff was very informative; she showed us around, she showed us the different rooms and the activities, and she also let us know that they had a transition section besides having the assisted living and the memory care. They had a transition section where our aunt could go and still be around those that are in assisted living and where she could have a little more freedom before she deteriorates more and has to go into the memory care permanently. The apartments were some of the biggest I've seen; they were nice and large apartments. The food was good. I ate with a couple of their residents in the assisted living, and the residents that we ate with had nothing but good things to say about it. They said that they had checked out a number of different places and had chosen Vista Village as the place that they want to live at, so they had picked out Vista Village themselves. The dining room was nice, the food was good, and the service and staff were very polite -- the staff that were coming out and serving the food. What impressed me most was when I sat down with the residents, and they had nothing but good things to say about the place and the staff. These residents had picked out this place themselves to live at; it wasn't picked out for them like we have to do for our aunt.

Provider Response

We appreciate you taking the time to leave us this feedback. We are so happy to read such a great review about Alta Vista Senior Living!

November 19, 2014

By Caring97633350

I visited this facility

It is close to where my mom lives. We were looking for a place that would be close. The woman who showed me around was very pleasant and knowledgeable. The rooms were nice, and I know that my mother would be happy there. The dining room was nice; it had tables and chairs. There weren’t any activities, but she took me to a room that had a big screen TV where they could watch TV, and she showed a place where they could work like physical therapy, and she took me to the dining room; it was really nice.

Provider Response

Hi, thank you for taking the time to share your review, we are now under new management and invite you back for a tour. Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

August 28, 2013

By Martin7

I visited this facility

The staff was courteous. They gave me a tour and let me know what the price was. They showed me the type of rooms and equipment for my wife. The rooms were very clean and everything seemed to be in good order. However, they do not meet my request as my wife had diabetes; they do not administer medications nor do blood pressure. I would recommend this facility to other.

Provider Response

Hi Martin7, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Alta Vista Senior Living. Thank you again, we hope you have a wonderful day!

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Memory Care Reviews for Alta Vista Senior Living

July 03, 2020

By Lea

I am a friend or relative of a current/past resident

Our experience with Alta Vista is pretty good. My mom's room is not kept up as well as I would like, but that's something that I'm talking to the director about. Other than that, she loves it there. She has been there since April. They've just remodeled the whole place. It is beautiful and it is really nice. My mom has a nice big room. She is very happy there. The staff is really good. There are activities going on all the time. They give them dollars for every activity they get involved in. At the end of the month every month, they have an auction where they have paddles and they can bet on whatever they want. They have stuffed animals, pens, drawing paper, and all kinds of things. It is intended to get them involved. Most of the people there are just amazing and they're really good. The food is very good, too. They have a new chef since Pacifica took over and it is excellent. Value for money is very good. Compared to everybody else, they're very reasonable.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Alta Vista Senior Living. Thank you again, we hope you have a wonderful day!

May 23, 2020

By J Schaul

I am a friend or relative of a current/past resident

My Father has been a resident at Alta Vista for five months now in memory care. The welcome that we recieved was exceptional from Holly, David, Rachel and Rose. It has been difficult for the last couple months because of Covid but i know Dad is doing well there. The staff truly cares about their residents. I am lookin forward to being able to visit again and take him on a field trip occationally. The staff keeps me informed of Dad's wellbeing and lets me know when he needs something because i have not been able to visit. I would have provided 5 stars but we have only been there for 5 months, 2 of which have been consumed by Covid. To the staff-- Please keep doing what you are doing, and THANK YOU!!

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Alta Vista Senior Living. Thank you again, we hope you have a wonderful day!

October 18, 2019

By Cynthia

I am a friend or relative of a current/past resident

The staff at Alta Vista Senior Living is caring and very calm. I like the administrator, and he's been very helpful. The food is good. My father seems happy and content. So far, so good. They're in the process of freshening it up with new paint and new carpet. It wasn't super nice, it wasn't super bad, but it's going to be really nice when they freshen it up. When I call to talk to my dad, they give me updates. I have no issues. They're pretty helpful.

Provider Response

Hi Cynthia, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Thank you again, we hope you have a wonderful day!

May 24, 2016

By Tracy362535

I visited this facility

I visited and liked the community. I observed the memory care and assisted living. I like how they transition memory care patients. They start them in assisted living and then transition them over within 90 days, so they don’t just put them right into the memory care. I thought that was great. The facility was old and didn't have much ground outside. It was just a renovated office building, so no one had a balcony, a patio, gardens or anything, but I really like the staff. I was impressed by it.

Provider Response

Hi, thank you for taking the time to share your review, we are now under new management and invite you back for a tour. Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

January 26, 2016

By A Loving Wife2

I visited this facility

My husband is here. He likes the facility. He has an apartment. The staff is very warm and very caring. They seem to be very able to take care of him and help him out. The food is good and he likes it. I most certainly recommend them. They are good. Everything is fine. He is doing well there and he is happy there.

Provider Response

A Loving Wife2, thank you for your kind review; we are happy to pass along your comments to the team here at Alta Vista Senior Living!

March 19, 2013

By Barbara19

I visited this facility

I chose this community for my uncle. It seem to be very clean. He is in an apartment with his own bathroom. He loves the food and the people. All the patients seem to be happy there. He is 100% better than when he went in and seems to be happy where he's at. They have activities for him and for his memory. Everything is fine.

Provider Response

Thank you for your kind review; we are happy to pass along your comments to the team here at Alta Vista Senior Living!

See all Memory Care reviews (6)

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Questions about Alta Vista Senior Living

What ongoing training does the staff receive in dementia care?

We utilize subject matter experts to provide the latest education on dementia care. We partner with local and national organizations such as Alzheimer's Association, Alzheimer's San Diego, the Glenner Center, and others.

Describe the overall population of assisted living residents at Alta Vista Senior Living. What is their average age? What are their favorite things to do?

We are a vibrant group of active seniors. The average age is 71 and we enjoy music & dancing & happy hours & socializing & outings to the beach and restaurants nearby.

What programs or activities does Alta Vista Senior Living offer to enrich residents' well-being?

We offer a multitude of programs that delight the masses. From intellectually stimulating to the silly, our comprehensive activities program encompasses it all. Church services, concerts, magicians, current events, movie nights.....you name it, we've got it.

What places are near Alta Vista Senior Living or within walking distance for assisted living residents to enjoy?

We are only a few miles from the sandy beaches of Carlsbad. We also are near Tri-City hospital and several skilled nursing facilities. Located in a predominantly residential area, we also have great restaurants nearby.

What transportation services does Alta Vista Senior Living offer to assisted living residents?

We have a comfortable and reliable van that provides transportation to and from physician offices, post office, financial institutions, as well as scenic drives and rides to the beach, activities nightlife and restaurants nearby.

What makes the chef or dining program at Alta Vista Senior Living exceptional? What kind of menu can assisted living residents expect?

Executive Chef Miguel is a master. Our residents enjoy an array of fresh foods, made with attention to flavorful detail. We really enjoy our dining experience here at Vista Village Senior Living.

What safety features or security measures does Alta Vista Senior Living offer to assisted living residents?

Safety is of great importance to us. From ensuring our grounds are well kept and stumble free, our main areas are kept free of clutter and in good repair. Life alert pendants are available. We also offer a secure environment for those prone to wandering.

How does Alta Vista Senior Living keep residents' families informed about their loved ones?

Communication is key! We hold regular care conferences in a more formal setting, and we call, email, text and utilize social media to keep family and friends in the loop about all the fun we are having here.

What is the care staff-to-resident ratio at Alta Vista Senior Living during daytime and nighttime hours?

We staff based on care level, so this fluctuates depending on care needs of our residents at any given time. We are staff 24 hours a day, 7 days a week. Our highly trained nurse manager is on site a minimum of 40 hours per week.

If Alta Vista Senior Living accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We love our furry friends at Vista Village Senior Living and are considered one of the best pet friendly assisted living communities in north county (yes, I just made that up, but I believe it to be true). WE LOVE OUR PETS! We have an abundance of outdoor areas for our animal companions on all sides of the building.

What ongoing senior care training does the staff receive?

We believe training, initially and ongoing is key to providing the best possible care. All staff is trained upon day one of hire, and inservices are held regularly on a variety of topics such as dementia, pressure injuries, diabetes education, and more. We make the learning environment a fun and hands-on experience. We often enlist our residents to help us train! We have some residents that rather enjoy being the test subject, so our employees get hands-on experience with things such as transferring an individual from a chair to a bed, for instance.

How many staffers are on duty in the daytime and overnight?

We have caregivers and medication technicians on location 24/7.

What safety features or security measures does Alta Vista Senior Living provide to protect residents who wander?

We want to ensure the highest level of independence for our individuals that may have a tendency to wander. A secure area is provided for those that need the additional safety measure. We also employ wander guards that will provide an audible alarm to alert staff that the person may be 'on the move'.

What programs or activities does Alta Vista Senior Living offer to keep residents engaged? How does the staff engage residents' long-term memories?

Pacifica Senior Living offers a robust activities program staffed by an activities director and an activities assistant. Group activities including, but limited to, exercise, gardening, movies, baking, putting golf, and singing are scheduled seven days a week from 9:30 am through 6:00 pm. Additionally, individual one-on-one activities, such as manicures and jewelry making, are ongoing throughout the day. Long-term memories are engaged through activities specific for long-term stimulation and reminiscing with memory books. Other activities include, but are not limited to, live music, dance groups, birthday parties, dance parties, ice cream parties, and holiday parties.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

It is a coordinated effort with the team and family, headed by our onsite LVN. Our Resident Services Director will assess residents’ health and cognitive functioning on an ongoing basis, but no less than every 90 days or upon observable change of condition. We take a multidisciplinary approach and look at the whole person.

What techniques does Alta Vista Senior Living use to support memory care residents during mealtimes?

Many persons with Alzheimer’s disease or a related dementia can find mealtimes challenging. Some techniques we employ include redirection when the resident becomes preoccupied or uninterested in eating, verbal encouragement, hand-over-hand assistance to get the process of eating started, as well as maintaining a calm and unhurried pace in the dining area. If finger foods make it easier for the resident, finger food will be provided. Utensils and other hardware that assist the resident to most easily eat independently can be utilized as well.

How does Alta Vista Senior Living keep residents' families informed about their loved ones' health?

At 30 days after move-in and every 90 days thereafter following the assessment by the nurse, a Care Conference is conducted between the family or POA, Associate Executive Director and resident if they wish to attend. Intermittently, health concerns are communicated as they may arise.

Describe the neighborhood around Alta Vista Senior Living. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

The grounds of our Legacies neighborhood are lovely, with ample outdoor patio and courtyard space, and areas for walking and sitting outside. The community is situated conveniently and nicely between Tri-City hospital, many restaurants, as well as backs into an established residential neighborhood.

Is Alta Vista Senior Living affiliated with a hospital if more care is needed?

Alta Vista Senior Living Legacies is less than a quarter mile away from Tri-City hospital and nearby Skilled Nursing Facilities.

Costs for Alta Vista Senior Living

Cost of Assisted Living

Starting Price

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Cost of Memory Care

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Services and Amenities of Alta Vista Senior Living

Costs

Rent Plus Care Fees
Assisted Living Starting At: $2750/month
Memory Care Starting At: $4700/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: We Offer Companion Suites

Dining options

Dining Room Shared Meals

Features

Beauty Barber Shop
Resident Transportation
Party Space
Garden And Patio

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Health services

Skilled Nursing
Medication Management
Physical Therapy
Nurse On Staff: Yes

Activities

Offsite Activities
Religious Services
Fitness Room

Financial guidance

Va Benefits Consultation

Languages

English

General

Resident Capacity: 88
Minimum Age: 65
Pets: Yes

Range of services

Personal Care Assistants
Physical Therapy

Licenses

Licenses: RCFE
State Licenses: 374602906

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About Alta Vista Senior Living

At Alta Vista Senior Living, life happens according to plan - a comfortable, dynamic, detail-oriented plan. Daily activity is the result of proven practices, systems, standards and an organization that has been refined by experience. You'll notice the calming structure that comes from master planning with your very first visit. Similar to the motivation of our residents, we strive for balance: activity is balanced with quiet spots, fine dining with casual flair, full-service programs with a la carte freedom.

We know that for some of our residents, retirement living is all about relaxing with a good book and a glass of lemonade, but if you want to get up and go and be part of the action, Alta Vista Senior Living is the place. Virtually every day, activities and outings abound throughout the community. There are exercise groups and local day trips, live entertainment and music enrichment, cultural activities and sports action. Of course, you can take it all in at your own pace and your suggestions and preferences are what help us fine-tune the programs to fit the community. So when you're ready to get up and go, there are plenty of options.

What Makes Us Special

We love what we do and it shows. People are pleasantly surprised at the array of vibrant activities and amenities here. We often hear, “Oh, this is so wonderful!” The expectation is often that we are going to be clinical or sterile, like a hospital, so people are delighted to see that we are a beautiful, tight-knit family environment that is wonderfully welcoming.

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