Saint Francis Senior Residence

I brought my Mother here for an intake evaluation. Shavell, Debra and the front desk lady were wonderful. Nida, the RN who does the assessment was terrible. She wouldn’t listen to my Mother when she asked her questions and Nida kept her music loudly playing while speaking to us. Nida told us we most likely wouldn’t be accepted because my Mother has SSI. I told Nida over and over again I would be paying for my Mother so she would be private pay. Nida then called her Business Manager in front of me and they came to the conclusion that we couldn’t afford St. Francis. “They can start private pay but most likely wouldn’t be able to keep paying that way. I agree.” Nida said in front of us. Nida was rude, dismissive and went out of her way to make us feel like we weren’t good enough for the facility. Nida also informed us the new Owners weren’t taking SSI people or people who used Sutter Pace program because those people don’t pay. What a horrible woman and if what Nida says is true, the Owners are horrible as well. Lucky for us, we found another place that was wonderful. They didn’t have a problem with me paying for my Mothers stay nor did they feel it was necessary to treat us poorly because I am doing so.

The environment at Saint Francis was nice. We visited during lunchtime, and everyone looked like they were having a good time. They had a place where they can get together and do different activities.

I would've put my grandmother at St. Francis Senior Residence, but they don't take patients that have dementia as a first diagnosis. The staff was really nice, friendly, and answered all of my questions. Their dining room was very clean, and everything they eat was posted. The rooms were really nice. They had a lot for the seniors to do like play games.

Since 2001 our church has come in every Sunday morning to provide Church Services for the residents here. Because it is the same group doing church every Sunday instead of different congregations taking turns, there is continuity with Pastor Rick and the people. Some in the facility help by ushering or playing music. I just think it is a special perk that should be considered, if your loved one is a Christian. Over the years, I have found the facility comfortable and clean and the staff friendly and caring.