Staff is caring and responsive. Management seems to be far too focused on cutting costs. My mother uses personal computer to stay socially active but management is highly unresponsive to complaints about erratic internet connectivity. No options other than provided wireless are available. Sad.
Provider Response
We are sorry to hear that your mother is having issues with the WiFi here at Lytton Gardens. We strive to provide the highest quality of care and appreciate you bringing this issue to our attention. We are currently in the process of evaluating our WiFi and determining what next steps need to be taken to support our residents. In the meantime, we are open to residents getting their own WiFi in their apartments. If you would like more information or to discuss possible solutions, please contact us.