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Mercy Retirement & Care Center

3431 Foothill Blvd., Oakland, CA 94601

(800) 558-0653 (Call a Family Advisor)

4.06

(16 reviews)

Offers Nursing Homes, Assisted Living, and Memory Care

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Reviews of Mercy Retirement & Care Center in Oakland, California

4.06

(16 reviews)

  • Facility

    4.8

  • Staff

    4.8

  • Food

    5.0

  • Activities

    5.0

  • Value

    5.0

John

5

November 9, 2023

I visited this facility

I went to Mercy Retirement & Care Center. It was a much older building but was completely refurbished. It's very nice, and then we talked about their field trips and got a feel for what it was like living there. I saw the dining room, and what an apartment would look like. I thought it was very nice, and I thought that my friend would be happy there. She could only afford a studio, and it's not that big. It only has a microwave and a small refrigerator, but that's all she would need. It was just nicely done, and everything's fairly new. The rest of the facility looks very nice, and it has some outdoor space. There's an exercise room, a library, and computer rooms. She likes to read most of the time. She could find plenty of places to curl up with a book. That's her primary pleasure. The head of the sales department was named Butler. I've spoken to her several times, and I like her a lot. Miss Butler is very knowledgeable.

Carol

5

July 31, 2022

I visited this facility

We went to Mercy Retirement & Care Center. When you're admitted, I guess technically they call it assisted living, but as you age in place and your faculties start to deteriorate further, they don't move you to a different unit. You stay right there in your place. It was pleasant, a little plainer than the other place. Everything that you would want was there. The cleanliness was absolutely fine. There was nothing that seemed untended, everything was attended to, taken care of. They had at least two large, lovely patios. They had these retaining walls with palm trees planted. It was a lovely outdoor space that blocked the traffic. You could not even tell there were cars running around the building on city streets. It was very well designed to give you a feeling of seclusion, but with the freedom of being outdoors. They were well-appointed. They had furniture out there to be comfortable in. I was impressed with their outdoor space compared to the other place we went to. The person who took us on the tour had asked about my aunt's activities, what she would be interested in, and of the things she mentioned, the only one that particularly caught my aunt's attention was singing. So the tour guide made our appointment at a time when we could go down and see the singing activity in progress, which I thought was very, very thoughtful of her. It wasn't as posh as the place. They just had new floors. It's made to look like wood.

bannerdog

5

December 12, 2019

I am a friend or relative of a current/past resident

The quality of LOVING care there was absolutely amazing. Helpful, friendly staff

Provider Response

Thank you for the wonderful five-star review! We strive to provide a loving and caring environment for residents and our staff goes above and beyond to achieve that.

AY

5

October 1, 2019

I visited this facility

Mercy Retirement & Care Center is very well-run. They have group activities. The place is bright, sunny, and not depressing. The staff is very professional. They have a very nice courtyard and they're also expanding. The only thing is they serve American food and my father would prefer Chinese food. They're also on the pricier side.

Provider Response

The satisfaction of residents and guests means a great deal to us, and we're delighted to know you and your father are pleased with nearly everything our community offers. We'd be happy to discuss your father's meal preferences, and explore options on how we may enhance his dining experience further. Please don't hesitate to give us a call to discuss, or drop by next time you're on campus to visit.

Helen

4

March 27, 2018

I visited this facility

Mercy Retirement & Care Center is nice, bright, light, and airy. The rooms are nice, and they have regular religious services. They have a nice cafeteria where they have large gatherings. Every month, they have a special event with entertainment. The food was very good. It was a Cinco de Mayo celebration when I was there, and they had delicious Mexican food. The staff was very good.

EJD

3

October 31, 2017

I visited this facility

Mercy Retirement was OK. The people were nice and extremely gracious. The staff members were very welcoming and even gave me a book about taking care of elderly parents. I wasn't thrilled with the actual facility because it was old and had a smell to it. It wasn't dirty nor dilapidated at all, just obviously old and outdated. Everyone there was lovely and seemed like they provide the same care as other places. They're just out of our price range. I saw their assisted living and memory care units, and they also have skilled nursing. They showed me some of their spaces for activities. One of the things they could improve on would be updating the furnishings and facility since it's been there for a long time.

Suzy121367

4

April 14, 2017

I visited this facility

I thought Mercy Retirement was great. We had a tour, and we got to see all of their facilities including the rooms. They sat down with us at the end and went over the details of the pricing. They did a really great job. They have a bunch of activities. It is a Catholic organization, so they do mass and a lot of religious activities, but then they also have a music therapist and an art therapy session throughout the week as well as games and other things for the residents.

A Fellow Reviewer683706

4

November 17, 2016

I visited this facility

I was really impressed with Mercy Retirement. It's a 5 or 6-story building. They have a skilled nursing facility. It is immaculate, and they had a light system so they could get to anybody. It's just phenomenal. The neighborhood is not topnotch, but they have hundreds of yards of grass behind the building.

Caring103140350

3

February 27, 2015

I visited this facility

The people at Mercy seemed to be very friendly. It is not in a good neighborhood, and the buildings themselves seemed rather tired, but the people seemed good.

Caring106373950

4

February 24, 2015

I visited this facility

I use to live in the neighborhood. I was looking for a Spanish speaking facility. Mercy Retirement and Care Center had a great impression. It was clean. People were friendly and nice, and it was a good impression. The staff gave me a tour, and they asked what her needs are through an evaluation. We sat down, and it was great. They invited me to come over with my mom. Their services were great; it is just their fees. The rooms seemed a little small, but other than that they have everything they need. I did see their dining facility, and they showed us the menu, but I didn't eat there. The dining room is nice and clean, and it smelled good. They have bingo and movie nights. They have mass there every day because they are Catholic. They are very close to a church. They come over, and on Sundays they have a big mass. If it is hard for the senior to get out, they come to them. I would recommend them. I really wish I could afford it because it would have been a great place for mom.

Caring52211

5

June 17, 2013

I visited this facility

I visited Mercy Retirement & Care Center during the Christmas Holiday, so it was kind of busy. The place was beautiful and the decorations were gorgeous. Everybody were very nice. It was an outstanding place but I could not afford the fee.

jufam44

4

October 30, 2012

I visited this facility

I was thoroughly impressed by Mercy. Both the residents and staff members alike radiate an attitude unlike any other. Not only were all the staff members friendly, they all seemed genuinely interested in what they were doing. It seemed like they wanted to be there and didn't regard it as just another dead-end job. The office staff were funny and cheerful, and yet quite capable of answering questions regarding finances, visitations, extra-curricular activities, educational opportunities, etc. There were plenty of recreation opportunities for residents, as well as a thoroughly-stocked library, a dining hall capable of seating several hundred at a time, and even a therapy dog running around brightening people's days. Overall, I have to say I was most impressed by the residents, who were genuinely happy to be there. Everyone that I met had nothing but positive things to say, and all recommended Mercy. Mercy even has a smart "run away" system that uses an RFID bracelet to disable elevator access for patients with amnesia or other degenerative conditions that may cause them to try and "walk out" of the facility. I have nothing but good things to say about Mercy and highly encourage anyone looking for a long-term assisted living facility to contact them and take a tour. You won't be sorry that you did.

Syl M

1

May 12, 2012

I am a friend or relative of resident

The Doctor on staff does not care. He keeps repeating "not necessary" whenever I asked for an X'ray for my mom to check her coughing & breathing problem. He stuck his stethoscope on her then claims everything sounds fine, not to worry. When he finally ordered the X'ray 3 weeks later, it revealed pleural effusions & infiltrates, indicative of pneumonia. I was livid. She could have been treated earlier. From then on, she developed respiratory problems.

cortezbred

4

December 29, 2011

I am a friend or relative of resident

I prefer more outdoor area and a protestant sponsor.

emc2

5

November 17, 2011

I visited this facility

They gave me a tour at this facility and the things that I noticed were the staffs, they're all very welcoming; the place, it's very clean and carpeted; the food, delicioso; and the amenities, it's like WOW!! I highly recommend Mercy Retirement and Care Center, visit their site and schedule a tour now.

DrJames'Corner

4

August 1, 2011

I visited this facility

Mercy Retirement & Care Center is connected to the Catholic church. It offers assisted living and skilled nursing--and I know it because I referred a patient there from the hospital where I work. I've also visited it. It's an older building, well kept up. The rooms are very nice--private--and there are different floor plans to choose from. And it's centrally located in a safe part of Oakland, close to shops and restaurants, with easy access to public transportation. There's 24-hour care even in assisted living, and the staff is very welcoming and friendly. They're also well-trained. They have ongoing lectures, training, workshops. They have all types of activities: sing-alongs, Catholic mass, group trivia, art, crossword puzzles, exercise class. And the food is good--three balanced meals a day prepared by a licensed chef.

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Services and Amenities of Mercy Retirement & Care Center in Oakland, California

Room and housing options

  • Studio Apartments

Dining options

  • Dining Room Shared Meals

Features

  • Resident Transportation
  • Garden And Patio

About Mercy Retirement & Care Center in Oakland, California

Situated on a lush campus in Oakland, California, Mercy Retirement & Care Center provides assisted living, memory care and skilled nursing services to meet a variety of health care needs. Established in 1872, Mercy Retirement & Care Center was founded on a deep sense of faith, dignity and compassion. Today, we continue this tradition through our dedication to caring for every aspect of physical, emotional and spiritual wellness. .

Assisted Living

Our assisted living community is secure and welcoming. The services we offer allow seniors to maintain as much independence as possible while providing assistance with everyday activities. Services are personalized to meet each individual’s needs.

Memory Care

We believe in celebrating the dignity and individuality of each of our residents. Our innovative memory care program, based on the I’m Still Here™ philosophy, is designed to enrich the lives of seniors with dementia and Alzheimer’s. We strive to engage residents with meaningful activities, while providing 24-hour quality care services..

Map of Mercy Retirement & Care Center

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