Downey Retirement Center

Reviewer#RD0618q

I didn't like Downey Retirement Center. The place was really bad. I couldn't get an appointment with someone there because they don't seem like they really care. Both doors from the front and the back of the facility were wide open. It's almost like they have no security for the residents to go in and out, which is one of my concerns because I need my mom to be in a secure area. The first thing that caught my eye was that they had an AC unit leaking from one of the roofs when you enter from the back where the parking lot is. It was leaking in front of the door, and it was dangerous. Then right next to the leaking area there were two gentlemen that were talking. They had no teeth, and one looked like a drug addict, so that kind of scared me as the door was wide open. Then, when I entered the hallway, everything looked very dark. They had a door and "storage room" written with a marker. They had another facility that said "office" with a marker, and I was like, "Oh, gosh, what is this?" When I went to the reception area there was a lady that had a dress, and her legs were open, and she was fanning herself. They had a little fish tank that was completely covered with fungus and algae all over. It was very dirty; I felt bad for the fish. I entered and I was like, "Excuse me, I have an appointment," but they were not very professional at all. The lady was like, "OK, let me check for you. Just sit anywhere you can find a seat!" At that moment, I said, "You know what? Cancel the appointment." "Are you sure?" "Yes, I'm sure," and I left. It just looked like a horrible place. I wouldn't even recommend that to a homeless person. It was bad from beginning to end. I just went to the hallway, and usually the reception area is the cleanest part of a place when you go in because that's your presentation, but at Downey Retirement Center, it wasn't the case.

Ardeshir Irani

This place sucks. It is kept dark and is very depressing. The staff are obnoxious. I was given a 1 pm appointment by Careing.com to visit the facility. The staff said they knew nothing about the appointment and instead of giving me a tour of the facility, they shooed me away by saying they were full. What a sordid way of running a business. i would not recommend them to my worst enemy.

Oswaldo

We have found Downey Retirement Center. I haven't put my father in there yet, but it's a nice place, and the people are very professional. It's clean, and it's close by. It looks like they take care of the residents. The staff who accommodated me was very nice, very professional, and very helpful. They have wonderful accommodations like a studio with its own bathroom and shower. They are very accommodating with the meals and it's three meals a day. They give out snacks like two or three snacks within the day as well. If the resident doesn't like anything on what they have for that day, they can request anything that they want. I like that one because it is close to where I live.

Lee

My mother-in-law moved into the assisted living part of Downey Retirement Center. Our experience was good and the people were helpful. My mother-in-law is in a shared room with two beds, two dressers, two night stands, and bathroom with a tub and shower. The dining area is clean and cheery. They have an activity/community room and a family area where family can visit with people. They have a lot of things on the calendar like craft activities, music, games, bingo, parties, and social activities. They've been receptive, and everything was kept clean.

Lucy C

My mom likes Downey Retirement Center. She likes the food at lot. She likes everybody. She said all of them are polite. They are always there when she asks assistance. They have a lot of activities for my mom, but she is too old to do those activities. She doesn't want to, but they try to make her go out just to mingle with people during lunch and dinner time. The staff members are all very nice. The price is very reasonable, too.

C.P

I felt like Downey Retirement Center needed some updating. It was pretty old and very depressing. I was not happy with what I saw. It didn’t give me a good vibe at all. It seemed nice but rundown. It was not a very welcoming environment. They need to brighten up the place and make it happy enough because it was dull and dark. I saw a lot of the seniors just sitting there by themselves. It was really depressing and even the independent living room that they showed us was dark. I wasn’t impressed at all.