Palmcrest Grand Residence Long Beach, CA

Offers Assisted Living, Continuing Care Communities, and Memory Care

18 Reviews

3503 Cedar Ave.

Long Beach

90807

Palmcrest Grand Residence

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3.9 18

ReviewerFC032121C 2021-04-06 I took my father with me to Palmcrest Grand Residence, and he really didn't like it. He said it reminded him of the skilled nursing facility that he stayed in. I couldn't see him living there and being happy either because it's a small studio. He has a one-bedroom where he is now, and he's got enough space to move around, so I didn't think Palmcrest was a good fit. They had activities there. They're not offering the communal eating at this time due to COVID. From what I overheard from another conversation that he was having with a resident, you can schedule to come down to the dining room to eat, but there are social distancing rules in place. However, if you choose to have your food delivered to you, you can. They do not contract outside with other caregivers. They have a built-in caregiver system. I visited this facility

5 3 1

Daria Praveen 2019-03-31 Wow!! That's all I can say. We went to visit my aunt who has been living there for 4 months and her room was so nice I wish I lived here! There are also tons of social events everyday and the food was really good too. I visited this facility

5 5 1

Haime Arden 2019-03-31 When my dad first started showing signs of demenetia I was worried about finding affordable assisted living center in the area. Even though it's a bit out of the way from me, Palmcrest was by far the standout. The staff were all helpful and the residents looked happy and well taken care of. Josephine in particular was super nice and showed us around the whole facility. They hold plenty of social events and even have a movie screening room! Overall it's great for families who are struggling with taking care of their parents and there are plenty of opportunities for me and my kids to come visit. I visited this facility

5 5 1

Martha3556 2019-02-23 Very organized, professional staff, I am looking forward to hearing from you Finding the right place- a safe place for an aging parent is difficult and emotional but seems that im on the right track ! I visited this facility

5 5 1

Clair.d 2019-02-18 Palm crest grand retierment provided the best care possible for my uncle. Nurses' care and specially the follow ups makes you feel that they really want the best for everyone . I visited this facility

5 5 1

Elizabeth 2018-11-26 Palmcrest Grand Retirement was very big. There were people in the lobby that were sleeping. Sometimes it smelled a little bit funky. There was a darkness to it that I didn't like. It was also more expensive. I didnt like the person who helped me because I had to wait for her for half an hour. I visited this facility

5 3 1

ThePC 2018-06-22 I visited the facility to look for a place for my sick mother and the facility looks beautiful. They recently remodeled. The pictures don't do it justice. I visited this facility

5 5 1

William S. 2017-11-12 I really enjoyed our tour, we were pleasently surprised at the affordable cost and even more pleased with the new upgrades to the furniture and rooms. The staff all said hello as we toured the facility which made us feel very welcome. The place has a lot of common space both indoor and out. We are happy our mother will be staying there. I visited this facility

5 5 1

LM 2017-08-21 Palmcrest Grand Retirement was OK. It was a little bit cheaper and they offered more for the price compared to the other place I visited. The rooms were OK, but the doors to the restroom and the shower area were regular size. If you have somebody in a wheelchair, it's not going to work. There was also no way to go to the patio area for the wheelchairs because of the rails on the door. I visited this facility

5 3 1

Megan106124 2017-01-26 I didn't like Palmcrest Grand Retirement at all. Some of the people were outside on the street, which was kind of weird. Inside, it was like a nursing home to me. The rooms that they showed me were in really bad condition. The place didn't seem very clean. I visited this facility

5 1 1

Caring101899850 2015-03-10 My parents are having a little bit of problems with what they need on a daily at Palmcrest. And on a scale of 1-10, I would rate their services as a 4 to 5, 10 being great and 1 being bad. My parents are happy with the way they are being treated and things that are going there. I am not happy with that. It was a pretty nice facility, it's clean, and the people were very attentive the first time I was there, but within the last few months they have changed management. Another company took over, and for some reason some of the staff members are not performing the job they are supposed to be doing. I would not recommend them unless the relatives lived nearby to visit the people that are going to be staying there at least once or twice a week so they can see firsthand how well the residents are being treated. I would not recommend it for people like myself being away. I can only hear when I talk to my parents on my phone complaining about their lack of services and they are not getting what they are paying for. I am a friend or relative of a resident

5 2 1

Caring86130350 2014-06-23 I’ve been in Palmcrest Grand a little over 4 years now. It’s an old building, and it’s big, spacious, and fairly comfortable, but it needs some serious repairs, like plumbing and electrical stuff. I have a room with a bedroom and bathroom, not very big, with closed in closets. It’s OK. The staff is pretty nice. The housekeeper comes by once a day and cleans the room, and it works out pretty well. The food is terrible, and I don’t know if it is due to budget problems or lack of capable people or both. They have a pretty large dining room downstairs that houses 100 people. It’s more utilitarian, with a hard floor and nice fixtures, but it’s OK. They have a pretty good activities director. They play different games on a daily basis, like Bingo and blackjack. We have a tai chi class once or twice a week. They have movies once in a while, maybe a couple of afternoons a week. I am/was a resident of this facility

5 2 1

Willy Mae Nelson 2013-03-20 It's really nice at Palm Crest. They give good service. The place is clean and they wash the linens once a week or as needed. The food is all right but it's bland. They have to have it that way because not everybody can have salt. You can also order food that you like. The staff is all right but we had to talk to the manager or the activities director because some patients scream and the like. However, they seemed not to get your message across. I would still recommend this facility though. I visited this facility

5 4 1

D. Crossley 2012-04-18 At first I was nervous about going to an assisted living facility because I had the mental image of an "old folks home" from a movie. But I was happily surprised to find out that either a lot has changed or Palmcrest is just an exception to the rule. The facility was clean and well maintained, even though it did remind me of a hotel. All of the lamps and sofas seemed to be bought en masse. George was a widower an lived in a small "studio." It was more or less just a room with an attached bathroom but he had personalized it with his own things, namely a big old record player and stacks of jazz records.He said he would rather live on his own but that every once in awhile he has trouble getting up out of bed so it is nice that he has the staff there to help him when he needs it. I didn't really get a chance to talk with any of the staff but they all seemed friendly and always greeted George by name when they saw him. All and all I think Palmcrest is a nice facility that seems to respect their residences. I am a friend or relative of a resident

5 4 1

Sylvia 2021-10-26 Palmcrest Grand Residence was a very nice facility. They have a memory care section, other than just assisted living. It was clean. I liked that the memory care was on a different floor than the regular assisted living. It was a smaller area, but they had more staff watching them. They also have a courtyard and a patio area. The woman who gave the tour was very nice and very attentive. She's actually the person that referred us to the skilled nursing home, where my mom is in right now. She went out of her way to help us. I visited this facility

5 5 1

Lily 2021-10-21 We like Palmcrest Grand Residence. We thought it was a beautiful facility. It was clean. Everybody that works there was nice. They seem very connected with the residents there and it feels more comfortable. It was a very easy process. I just loved the initial tour and talking to everybody. The staff who assisted me was very kind and very easy. The facility was very clean, nice, and organized. It's a very peaceful place, so I like that. They have activities. They were playing with them and doing things to keep them entertained. I visited this facility

5 5 1

Lloyd 2021-06-18 Palmcrest Grand Residence is pretty nice now. It has got an actual theater in there. They have a facility for people that have dementia, and it is a locked facility. There are no stairs going from one floor to the next. It has ramps, so that makes for wheelchair and walking easier. I have not seen that much of the staff, but they appear to be attentive. My aunt will be moving in there at the end of this month. They got staff there for repairs and cleaning. I visited this facility

5 4 1

Lourdes 2018-09-27 My mother is in Palmcrest Grand Retirement. She went from independent living to memory care. It's very nice, very clean, it smells clean, and it has a very pleasant atmosphere. The rooms are very spacious and we had to furnish the apartment. The people are very nice. They have an enormous kitchen and dining room. For the memory care, they have a smaller kitchen, which is more like a cafe, and it's gorgeous, very spacious, and luxurious. We're really pleased with it. The staff is awesome. They've been very good and caring. She likes the food and it looks very good. They moved the furniture in for us when they moved her to another apartment, and they arranged it. They worked with us, they cleaned it, and they turned off the AC for her since she didn't want it. They're very attentive. They have her walking and they have her socializing more. I am a friend or relative of a current/past resident

5 5 1

3503 Cedar Ave., Long Beach, CA 90807

Call (800) 385-2527

Palmcrest Grand Residence (800) 385-2527

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Reviews of Palmcrest Grand Residence

18 Reviews Write a review

Food

(3 Reviews)

Staff

(9 Reviews)

Facility

(10 Reviews)

Activities

(1 Review)

Value

(1 Review)

Assisted Living Reviews for Palmcrest Grand Residence

April 06, 2021

By ReviewerFC032121C

I visited this facility

I took my father with me to Palmcrest Grand Residence, and he really didn't like it. He said it reminded him of the skilled nursing facility that he stayed in. I couldn't see him living there and being happy either because it's a small studio. He has a one-bedroom where he is now, and he's got enough space to move around, so I didn't think Palmcrest was a good fit. They had activities there. They're not offering the communal eating at this time due to COVID. From what I overheard from another conversation that he was having with a resident, you can schedule to come down to the dining room to eat, but there are social distancing rules in place. However, if you choose to have your food delivered to you, you can. They do not contract outside with other caregivers. They have a built-in caregiver system.

March 31, 2019

By Daria Praveen

I visited this facility

Wow!! That's all I can say. We went to visit my aunt who has been living there for 4 months and her room was so nice I wish I lived here! There are also tons of social events everyday and the food was really good too.

March 31, 2019

By Haime Arden

I visited this facility

When my dad first started showing signs of demenetia I was worried about finding affordable assisted living center in the area. Even though it's a bit out of the way from me, Palmcrest was by far the standout. The staff were all helpful and the residents looked happy and well taken care of. Josephine in particular was super nice and showed us around the whole facility. They hold plenty of social events and even have a movie screening room! Overall it's great for families who are struggling with taking care of their parents and there are plenty of opportunities for me and my kids to come visit.

February 23, 2019

By Martha3556

I visited this facility

Very organized, professional staff, I am looking forward to hearing from you Finding the right place- a safe place for an aging parent is difficult and emotional but seems that im on the right track !

February 18, 2019

By Clair.d

I visited this facility

Palm crest grand retierment provided the best care possible for my uncle. Nurses' care and specially the follow ups makes you feel that they really want the best for everyone .

November 26, 2018

By Elizabeth

I visited this facility

Palmcrest Grand Retirement was very big. There were people in the lobby that were sleeping. Sometimes it smelled a little bit funky. There was a darkness to it that I didn't like. It was also more expensive. I didnt like the person who helped me because I had to wait for her for half an hour.

June 22, 2018

By ThePC

I visited this facility

I visited the facility to look for a place for my sick mother and the facility looks beautiful. They recently remodeled. The pictures don't do it justice.

November 12, 2017

By William S.

I visited this facility

I really enjoyed our tour, we were pleasently surprised at the affordable cost and even more pleased with the new upgrades to the furniture and rooms. The staff all said hello as we toured the facility which made us feel very welcome. The place has a lot of common space both indoor and out. We are happy our mother will be staying there.

August 21, 2017

By LM

I visited this facility

Palmcrest Grand Retirement was OK. It was a little bit cheaper and they offered more for the price compared to the other place I visited. The rooms were OK, but the doors to the restroom and the shower area were regular size. If you have somebody in a wheelchair, it's not going to work. There was also no way to go to the patio area for the wheelchairs because of the rails on the door.

January 26, 2017

By Megan106124

I visited this facility

I didn't like Palmcrest Grand Retirement at all. Some of the people were outside on the street, which was kind of weird. Inside, it was like a nursing home to me. The rooms that they showed me were in really bad condition. The place didn't seem very clean.

March 10, 2015

By Caring101899850

I am a friend or relative of a resident

My parents are having a little bit of problems with what they need on a daily at Palmcrest. And on a scale of 1-10, I would rate their services as a 4 to 5, 10 being great and 1 being bad. My parents are happy with the way they are being treated and things that are going there. I am not happy with that. It was a pretty nice facility, it's clean, and the people were very attentive the first time I was there, but within the last few months they have changed management. Another company took over, and for some reason some of the staff members are not performing the job they are supposed to be doing. I would not recommend them unless the relatives lived nearby to visit the people that are going to be staying there at least once or twice a week so they can see firsthand how well the residents are being treated. I would not recommend it for people like myself being away. I can only hear when I talk to my parents on my phone complaining about their lack of services and they are not getting what they are paying for.

June 23, 2014

By Caring86130350

I am/was a resident of this facility

I’ve been in Palmcrest Grand a little over 4 years now. It’s an old building, and it’s big, spacious, and fairly comfortable, but it needs some serious repairs, like plumbing and electrical stuff. I have a room with a bedroom and bathroom, not very big, with closed in closets. It’s OK. The staff is pretty nice. The housekeeper comes by once a day and cleans the room, and it works out pretty well. The food is terrible, and I don’t know if it is due to budget problems or lack of capable people or both. They have a pretty large dining room downstairs that houses 100 people. It’s more utilitarian, with a hard floor and nice fixtures, but it’s OK. They have a pretty good activities director. They play different games on a daily basis, like Bingo and blackjack. We have a tai chi class once or twice a week. They have movies once in a while, maybe a couple of afternoons a week.

March 20, 2013

By Willy Mae Nelson

I visited this facility

It's really nice at Palm Crest. They give good service. The place is clean and they wash the linens once a week or as needed. The food is all right but it's bland. They have to have it that way because not everybody can have salt. You can also order food that you like. The staff is all right but we had to talk to the manager or the activities director because some patients scream and the like. However, they seemed not to get your message across. I would still recommend this facility though.

April 18, 2012

By D. Crossley

I am a friend or relative of a resident

At first I was nervous about going to an assisted living facility because I had the mental image of an "old folks home" from a movie. But I was happily surprised to find out that either a lot has changed or Palmcrest is just an exception to the rule. The facility was clean and well maintained, even though it did remind me of a hotel. All of the lamps and sofas seemed to be bought en masse. George was a widower an lived in a small "studio." It was more or less just a room with an attached bathroom but he had personalized it with his own things, namely a big old record player and stacks of jazz records.He said he would rather live on his own but that every once in awhile he has trouble getting up out of bed so it is nice that he has the staff there to help him when he needs it. I didn't really get a chance to talk with any of the staff but they all seemed friendly and always greeted George by name when they saw him. All and all I think Palmcrest is a nice facility that seems to respect their residences.

See all Assisted Living reviews (14)

Memory Care Reviews for Palmcrest Grand Residence

October 26, 2021

By Sylvia

I visited this facility

Palmcrest Grand Residence was a very nice facility. They have a memory care section, other than just assisted living. It was clean. I liked that the memory care was on a different floor than the regular assisted living. It was a smaller area, but they had more staff watching them. They also have a courtyard and a patio area. The woman who gave the tour was very nice and very attentive. She's actually the person that referred us to the skilled nursing home, where my mom is in right now. She went out of her way to help us.

October 21, 2021

By Lily

I visited this facility

We like Palmcrest Grand Residence. We thought it was a beautiful facility. It was clean. Everybody that works there was nice. They seem very connected with the residents there and it feels more comfortable. It was a very easy process. I just loved the initial tour and talking to everybody. The staff who assisted me was very kind and very easy. The facility was very clean, nice, and organized. It's a very peaceful place, so I like that. They have activities. They were playing with them and doing things to keep them entertained.

June 18, 2021

By Lloyd

I visited this facility

Palmcrest Grand Residence is pretty nice now. It has got an actual theater in there. They have a facility for people that have dementia, and it is a locked facility. There are no stairs going from one floor to the next. It has ramps, so that makes for wheelchair and walking easier. I have not seen that much of the staff, but they appear to be attentive. My aunt will be moving in there at the end of this month. They got staff there for repairs and cleaning.

September 27, 2018

By Lourdes

I am a friend or relative of a current/past resident

My mother is in Palmcrest Grand Retirement. She went from independent living to memory care. It's very nice, very clean, it smells clean, and it has a very pleasant atmosphere. The rooms are very spacious and we had to furnish the apartment. The people are very nice. They have an enormous kitchen and dining room. For the memory care, they have a smaller kitchen, which is more like a cafe, and it's gorgeous, very spacious, and luxurious. We're really pleased with it. The staff is awesome. They've been very good and caring. She likes the food and it looks very good. They moved the furniture in for us when they moved her to another apartment, and they arranged it. They worked with us, they cleaned it, and they turned off the AC for her since she didn't want it. They're very attentive. They have her walking and they have her socializing more.

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Questions about Palmcrest Grand Residence

Describe the overall population of assisted living residents at Palmcrest Grand Residence. What is their average age? What are their favorite things to do?

Our communities' average age is 67. Our residents enjoy spending time socializing, going on outings, games, music, and dining.

What programs or activities does Palmcrest Grand Residence offer to enrich residents' well-being?

Our activities department is very busy providing a wide range of programs that encompass gaming, socialization, spiritual activities, painting, sports, WII video games, bingo, pet therapy, singing, and so much more.

What places are near Palmcrest Grand Residence or within walking distance for assisted living residents to enjoy?

Long Beach is one giant playground located right in the heart of Southern California. Here you can experience it all from a deep sea adventure at the Aquarium of the Pacific right on the bay and a voyage in time aboard the historic Queen Mary to lively guided tours through downtown and the colorful East Village. Within an hour’s drive, you can explore the fabulous worlds of Universal Studios Hollywood, Disneyland, Disney’s California Adventure and every major Southern California attraction.

What transportation services does Palmcrest Grand Residence offer to assisted living residents?

Taxi that we pay for if it is within 5 miles of our community.

What makes the chef or dining program at Palmcrest Grand Residence exceptional? What kind of menu can assisted living residents expect?

We have a dietician that plans our menu 2 weeks in advance, as well as special diet's according Doctors orders. We serve a fresh soup everyday at lunch along with the meal . Dinner we have a fresh salad bar along with the meal. Alternative dishes can be ordered as well.

What safety features or security measures does Palmcrest Grand Residence offer to assisted living residents?

Our campus includes several safety features: Access codes in and out of the building, CCTV/ security cameras in and around the campus, Strong light around the facility, Secure gated and monitored parking lot

How does Palmcrest Grand Residence keep residents' families informed about their loved ones?

We communicate through a variety of way...preferably face-t-to-face, however, if this is not possible we will call you.

If Palmcrest Grand Residence accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We do not currently take animals.

What ongoing senior care training does the staff receive?

Our staff gets regular training every month and they must have training before they can even come onto the floor and we are monitoring and doing reviews all the time.

What safety features or security measures does Palmcrest Grand Residence provide to protect residents who wander?

We offer a memory care unit that is fully secure with key codes, alarms and cameras. We also have great staff to ensure there safety.

Costs for Palmcrest Grand Residence

Cost of Assisted Living

Starting Price

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Cost of Memory Care

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Services and Amenities of Palmcrest Grand Residence

Costs

Entry Fee
Assisted Living Starting At: $3000/month
Memory Care Starting At: $4000/month

Room and housing options

1-bedroom apartments
Companion Suites: Yes
Studio Apartments

General

Resident Capacity: 140
Respite Care
Minimum Age: 55
Pets: No Pets Allowed

Licenses

State Licenses: 197607490

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About Palmcrest Grand Residence

Palmcrest Grand Residence is truly the ideal place for seniors who value their independence but need some additional assistance with day-to-day activities. At our home, our specialized team strives to create positive life experiences for all those who live and visit the facility. There are none of those familiar institutions like elements that typically greet visitors to such establishments.

Palmcrest feels more like a home than a healthcare facility. With expert care and attention, residents are encouraged to focus on social activities and interaction. Socialization is a huge focus at Palmcrest, and our extremely large common areas make it possible. The facility features a family-friendly 47 seat theatre, a state-of-the-art restaurant and so many other enjoyable happenings.

Our residents have access to a vast assortment of activities, including fresh and lively exercise classes. The Palmcrest community is attractively designed inside and out. Our incredible amenities and our personalized services separate us from our counterparts. Residences range from 1 and 2 bedroom studios that are set around landscaped communal gardens and courtyards. Every studio can be tailored to the individual resident's needs. We also provide 3 meals per day, laundry services, and paid utilities. When it comes to memory care, our home is known for its specialized and customized programs designed to stimulate memories by revisiting and igniting life skills. Additionally, our extremely large common area encourages socialization in order to create new memories through personalized engagement.

From serving your loved one chef-prepared meals, taking care of household chores, or simply assisting them with personal care needs, you can enjoy the peace of mind knowing that your loved one is valued, appreciated, and enjoying the best of care.

All rooms come with:

24 hour on site care staff
Modern emergency call system
Private bathroom
Spacious closet
Secure balcony or patio with screen door
Resident controlled a/c and heat
Assistance with scheduling medical appointments and transportation
Dressing, Bathing and grooming
Medication management
Laundry Service
Transportation and escort service to medical appointments
Transportation to local shops, grocery stores and banks
Regular Housekeeping
On-site postal service and newspaper delivery
Field Trips to Local Attractions

What Makes Us Special

Palmcrest Grand Residence is anything but typical, offering completely renovated studios, quality cuisine, and so many fulfilling activities. Residents enjoy the perfect California weather along plenty of secure outdoor spaces, which include a courtyard, garden and a gourmet dining experience.

Palmcrest Grand Residence Long Beach, CA

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