Offers Memory Care
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November 19, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Newport Mesa. Thank you again, we hope you have a wonderful day!
September 10, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Newport Mesa. Thank you again, we hope you have a wonderful day!
September 09, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Newport Mesa. Thank you again, we hope you have a wonderful day!
May 01, 2020
Provider Response
Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.
January 31, 2019
Provider Response
Hi Stephanie, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
October 08, 2018
Provider Response
Thank you Lee, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Newport Mesa.
March 04, 2017
Provider Response
Hi Brian, Thank you for coming in and considering us for your needs. We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (949) 298-6857. We hope to hear from you soon.
May 10, 2016
Provider Response
Hi, thank you for your positive review. We are please to hear that you saw how clean and beautiful our community is. We are very proud of our community and our staff here at Pacifica Senior Living Newport Mesa. We also have a Facebook page with pictures and we invite you to "like" our page and engage with us! (The link to the Facebook page is on our website).
May 10, 2016
Provider Response
Thank you for your review, we appreciate your feedback. We would like to invite you back for another tour and see if we can tailor a situation that meets you and your families needs. Please call us at your earliest convenience. ((949) 625-4445
November 29, 2015
Provider Response
Thank you very much for taking the time to leave us this positive review. We appreciate it.
What ongoing training does the staff receive in dementia care?
Dementia care training starts at orientation and continues throughout the staffs’ tenure. Onboarding includes 26 hours of Dementia and Assisted Living care training with 3 – 5 days of hands-on training. Ongoing training is comprised of computer-based learning (8 additional hours per year); hands-on live classroom training (4 hours per year); and monthly in-service events led by the registered nurse, executive director, or a third party vendor.
How many staffers are on duty in the daytime and overnight?
We have awake care staff on duty 24 hours a day. The number of staff is based on the acuity of needs and requirements of the population of residents within our community.
What programs or activities does Pacifica Senior Living Newport Mesa offer to keep residents engaged? How does the staff engage residents' long-term memories?
Pacifica Senior Living offers a robust activities program staffed by an activities director and an activities assistant. Group activities including, but limited to, exercise, gardening, movies, baking and singing are scheduled seven days a week . Additionally, individual one-on-one activities, such as our Namaste Programming for seniors that may be in the later stages of dementia, consist of massage therapy, manicures and reminiscing. Other activities include, but are not limited to, live music, dance groups, birthday parties, dance parties, ice cream parties, and holiday parties.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Each resident is assessed by the nurse prior to move-in and every 90 days or whenever there is a change in condition. After the resident has had his/her assessment, a care conference is scheduled with the family/Power of Attorney and resident to meet with the executive director, nurse, and activities director.
What techniques does Pacifica Senior Living Newport Mesa use to support memory care residents during mealtimes?
As Pacifica Senior Living practices individual person-centered care, techniques vary per resident and are meant to be independent appropriate. Techniques may include reminders, cueing, mechanically enhanced foods, hand-under-hand assistance, or a total assist with feeding.
How does Pacifica Senior Living Newport Mesa keep residents' families informed about their loved ones' health?
The Care Conference, scheduled every 90 days, is the most formal communication with families regarding a loved one’s health. However, Pacifica Senior Living maintains an up-to-date Facebook and distributes a monthly newsletter with a wealth of information regarding the community and its residents.
Describe the neighborhood around Pacifica Senior Living Newport Mesa. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
We are located in the city of Costa Mesa in a quaint neighborhood that is freeway close and walking distance to shopping, hospitals, dining and theater.
Is Pacifica Senior Living Newport Mesa affiliated with a hospital if more care is needed?
Pacifica Newport Mesa is a non-medical care community. We work with several local hospitals including, Hoag, UCI, St, Josephs, Kaiser and Saddleback Medical Centers.
Welcome to Pacifica Senior Living Newport Mesa, our beautiful, safe, and friendly community of quality caregivers, well trained professionals, and most importantly, satisfied residents. Located in Orange County, Pacifica Senior Living Newport Mesa offers a full spectrum of assisted living and memory care services administered by a specifically trained, caring, and experienced staff.
We are proud of the outstanding reputation we've earned in Orange County, CA, a reputation built on strong values, a solid work ethic and the best care and outside medical services available. At our community, you will enjoy a retirement lifestyle provided in stunning settings; a lifestyle rich with services, amenities and endless possibilities.
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