CARING STARS WINNER
15302 Brookhurst St., Westminster, CA 92683
4.4
(33 reviews)
"Mom was at Brookdale Brookhurst for respite care. We chose this place because they were one of the few places that had a two-week stay, which was exactly what we wanted and mom's primary care doctor had a couple of patients who had moved in there permanently and were doing well. So, I had a positive review from her doctor. They were warm and friendly. The people that worked there were very attentive. The facility was very nice. We were invited for lunch before she went to stay there. I wasn't crazy about the food, but during her time there, she said the food was delicious. So, her opinion is more important than mine. One complaint she had was that there were no activities in the evening. After an early dinner, everything was over and she wished there had been something to do in the evening. Then on her second or last day there, another resident took her up to the third floor and it turns out there was a whole big room there with puzzles, games, and things that she didn't know about. It would have been nice if she had a tour at the beginning, so she knew all the amenities that were there. Mom's apartment was nice. She loved that it was a one-bedroom apartment. It was a suite. It had a separate bedroom. She liked that it wasn't just a hotel room. They were very expensive and something that my mom was upset about was when I was first doing the research and trying to figure out what choices she had, the cost was what it was, and then on the day when we went and signed up and did the formal thing, the fees had gone up and mom didn't like that and I agreed. When I went in there, they should have said, "These fees are good for some amount of time." or "Sometimes the fees go up." So, we didn't like that very much."
$3,645