Newport beach is a very nice facility. Coming from a visitor like me, they were very accommodating, and they were very helpful. My friend and I went on to tour the place and we had a lot of questions about activities, about holidays, about social events, laundry, and adjacent costs, like what's the realistic cost of being there, and they answered everything and they were extremely helpful. Plus, we found out that they have respite care, so if I need to go on a trip or a business trip, I could go there and my husband could get good care while I'm gone on the business trip. Even if it's not permanent, you can stay there for a price, whatever it is. Basically, that's a really good option because he might sort of progress and I may have to leave him in the care of someone and they sound very confident and good.
I got the impression that the facility was airy and clean, and the staff seemed nice. The lady who gave the tour, Alice, was very articulate and helpful. I did get the impression from looking there that they moved the residents so we could have a tour so there was no danger of COVID or a disruption of activities. We did see a couple of the residents here and there and it seemed to me that they definitely looked like they were down the road further than my husband is, at least physically, but I would definitely highly consider this place if and when the time comes, because I liked it and we are definitely very interested, but it might be a while.
I was very happy to find such a high-quality place so near my home. It gives me a lot of peace of mind knowing it's there and one other positive thing is, they keep a couple of beds free for emergencies. Meaning if my husband had to be placed right away, the likelihood is he could be, because you don't have to wait nine months to get on a waiting list to get in that place. Apparently they have assistance setup so they have a couple of rooms or beds, so that somebody who needs immediate placement can find it. That's a very comforting thought, because based on what I've seen, it looks like a good place for my husband.
I wasn't able to see the activities, but they have a whole list of it from 9:00 to 4:30 in the afternoon. I wasn't able to see any of that because of the COVID, but I was pleased that they have all of these activities because I don't want him looking bored or unhappy, so that made me feel a little comforted for the future.
If I would be interested in placing my husband, I would go back over there and check out the food. If there is a possibility of checking the quality of the food, I want to do that before I place him, but right now, that isn't an option. Alice was very articulate, caring and helpful, very responsive to all the questions that I had. She was good.
The place is homey, it was welcoming, it's not overly fancy and it's not institutional. It looks like a place that my husband, given his background, would probably be comfortable in. It's comfortable but not overdone. That's my impression.
It was a pleasure meeting you and your friend. I really appreciate you taking the time to share your feedback and being so open with us.
I'm glad you enjoyed your experience visiting with us. Yes you can definitely come by and have lunch and try our food. Our Chef Ken has been with us for 5 years, he is very creative and our residents all enjoy the food. I appreciate the kind words regarding my ability to answer all your questions and concerns.
We hope you'll come and see us again soon!
Alice De Nobrega
Director Of Sales