Pacifica Senior Living Hillsborough

Offers Assisted Living

10 Reviews
11918 Central Avenue, Chino, CA 91710
Call (844) 325-8230
Pacifica Senior Living Hillsborough (844) 325-8230

Reviews of Pacifica Senior Living Hillsborough

10 Reviews Write a review
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Assisted Living Reviews for Pacifica Senior Living Hillsborough

February 09, 2017

By Sylvia134172

I visited this facility

Pacifica Senior Living Hillsborough was nice. When you walk in, you feel like you're in a 5-star hotel, but it didn't feel homey. It was very large and modern with very high ceilings. It didn't have that feeling we wanted for our parent. We only saw a few of the residents, and they seemed to be content. They had different rooms where they watch TV in little groups. There was quite a few of them watching a movie and being given popcorn.
Provider Response

Thank you for your detailed review Sylvia about your experience with our community. We appreciate it and hope that you find the community that meets your needs. Thank you for your consideration.

May 10, 2016

By Suzy10

I visited this facility

My mother has been in Pacifica for about a year. They just redid the whole community and made it very beautiful with an Italian theme. The staff is very nice. My mother is in a transitional unit for dementia, and they really take care of her very well. They provide good service to take care of their people, and the staff is very caring.
Provider Response

Hi Suzy~ You really made our day , thank you for sharing your positive review. We are very proud of our community and memory care program. We have a wonderful Executive Director, Ryan who fosters an atmosphere of friendliness and warmth. He and the outstanding staff genuinely care for all our residents and their families. Also, did you know we have a Facebook page and post weekly pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Thank you so much for sharing!

March 31, 2016

By Michael123066150

I visited this facility

Pacifica Senior was a very nice, top-notch place that was very similar to all of the other places we visited. The common areas were clean and well lit. They offered the typical activities, like bingo, shopping trips, and exercise classes, that the others offered. They only had a studio available, and we wanted something a little larger for my dad. However, it was very nice and very clean. The people that showed us around were very friendly. The staff that we were introduced to was very accommodating and took an interest in my dad to heart. I feel that he would be in good hands.

March 08, 2016

By George T.1

I visited this facility

Mom likes Pacifica Senior Living Hillsborough a lot, which surprised us because she is a recluse. It is a very good facility and we like it, too. We got a very positive impression of the place because it was clean, very neat, the staff and residents seemed friendly, and the food was good. They had wide hallways and little areas scattered throughout the building where you can just sit, relax, and socialize. They have bingo every day and their own theater with a giant screen and leather chairs for watching movies every Saturday. It’s a very plush facility. They also have a great library.
Provider Response

Thanks for the feedback, George T.1. We strive to provide excellent service to our residents and their families at Pacifica Senior Living Hillsborough. We appreciate you taking the time to leave us a review!

December 16, 2015

By Andrew27

I visited this facility

My visit at Pacifica Senior Living Hillsborough was great. It was the best facility among all that I have visited. Everyone was friendly and outgoing. They showed us all the amenities. It was a very nice experience. I would love to live there myself. They said that if my father has any food preference, they would accommodate that. We viewed the rooms, and they are great. Their price is actually less than the other 3-star facility I visited -- very reasonable. There was bingo going on in one room, and the cafeteria was quite full because it was almost dinner time when I visited. Some of the people were eating out in the courtyard. They have activities almost every day. Once a week, they have a small band that plays in the courtyard, and they can have dinner out there.
Provider Response
Thank you for your review.

December 09, 2015

By Anonymous115516650

I visited this facility

Pacifica Senior Living stood out to us. The place looked really good and clean and smelled good. There was nice furnishings and new carpet and tiles. The people seemed like they were genuine,and the staff treated us very well. It looked like they had quite a few activities, like bingo, outings to different places, and a small movie theater for them to watch movies on certain nights. We looked at the kitchen, the dining room area, and their facilities. Everything looked nice there.
Provider Response
Thank you for your review.
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Questions about Pacifica Senior Living Hillsborough

What ongoing training does the staff receive in dementia care?

Dementia care training is provided throughout the year with numerous workshops comprised of computer-based learning, hands-on live classroom training, and monthly in-service events led by a licensed professional, Executive Director, and/or a third party vendor.

Describe the overall population of assisted living residents at Pacifica Senior Living Hillsborough. What is their average age? What are their favorite things to do?

The population consists of very active and involved residents with an average age of 75-85. Their favorite things to do are engaging in the many social events such as music, special celebrations, outings to restaurants, shopping and casinos.

What programs or activities does Pacifica Senior Living Hillsborough offer to enrich residents' well-being?

We offer a variety of programs and activities such as an exercise program, card and other group games, music, arts and crafts, painting, outings to restaurants and cultural events and much more.

What places are near Pacifica Senior Living Hillsborough or within walking distance for assisted living residents to enjoy?

We are close proximity to shopping centers, restaurants, movie theater, and the Chino Senior Center.

What transportation services does Pacifica Senior Living Hillsborough offer to assisted living residents?

We provide transportation to doctor appointments, social events, and banking. We also provide two types of transportation; our community bus and/or van.

What makes the chef or dining program at Pacifica Senior Living Hillsborough exceptional? What kind of menu can assisted living residents expect?

All of our residents experience a 5 star restaurant dining experience. We offer a variety of menu items and also have alternate menu choices for those residents with special dietary needs.

What safety features or security measures does Pacifica Senior Living Hillsborough offer to assisted living residents?

We have personnel 24 hours a day that can handle any security issue that should arise.

How does Pacifica Senior Living Hillsborough keep residents' families informed about their loved ones?

Family members are inform by telephone calls, text messages, e-mails, and informative letters by mail.

What is the care staff-to-resident ratio at Pacifica Senior Living Hillsborough during daytime and nighttime hours?

We staff accordingly to current resident needs.

If Pacifica Senior Living Hillsborough accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We are a pet friendly community and our furry family members are welcomed in our common areas, patio, and throughout the community.

What ongoing senior care training does the staff receive?

We partner with the Institute for Professional Care Education to train our staff and provide ongoing classroom setting throughout the year.

How many staffers are on duty in the daytime and overnight?

We staff accordingly to current resident needs.

What safety features or security measures does Pacifica Senior Living Hillsborough provide to protect residents who wander?

We provide two secured memory care programs for the safety and security of the wandering resident.

What programs or activities does Pacifica Senior Living Hillsborough offer to keep residents engaged? How does the staff engage residents' long-term memories?

Pacifica Senior Living Hillsborough offers a robust activities program led by an Activities Director and an Activities Assistant. Group activities include; exercise program, gardening, movies, social events, and entertainment. Long-term memories are engaged through activities specific for long-term stimulation and reminiscing with music and movies.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Our Nurse will complete an initial assessment prior to move-in and after 30 days of residency. Thereafter, assessments are completed every 6 months or as needed due to change of condition.

What techniques does Pacifica Senior Living Hillsborough use to support memory care residents during mealtimes?

As Pacifica Senior Living practices individual person-centered care, techniques vary per resident and are meant to be independent appropriate. Techniques may include reminders, cueing, mechanically enhanced foods, hand-under-hand assistance, or a total assist with feeding. We also provide color plates to stimulate appetite.

How does Pacifica Senior Living Hillsborough keep residents' families informed about their loved ones' health?

Family members are informed promptly through telephone calls or text messages of any circumstances that may occur. We also provide care conferences to ensure the residents' needs are met. .

Describe the neighborhood around Pacifica Senior Living Hillsborough. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

We are a centralized location near a residential neighborhood, shopping centers, religious affiliations, and in between the 60 and 10 freeway.

Is Pacifica Senior Living Hillsborough affiliated with a hospital if more care is needed?

Although Pacifica Senior Living does not have a corporate affiliation with a hospital, our community works closely with Chino Valley Medical Center, Pomona Valley Hospital, and San Antonio Community Hospital.

Costs for Pacifica Senior Living Hillsborough

Cost of Assisted Living

$ 1,234

Starting Price

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Photos of Pacifica Senior Living Hillsborough

Services and Amenities of Pacifica Senior Living Hillsborough


  • Rent Plus Care Fees
  • Assisted Living Starting At: $2400/month

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • Room Service For Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Garden And Patio
  • Resident Parking

Health services

  • Pharma

Guest services

  • Guests At Mealtime


  • English


  • Minimum Age: 60
  • Pets: Small Pets Allowed


  • Licenses: RCFE
  • State Licenses: 366426031

About Pacifica Senior Living Hillsborough

We look forward to caring for you or a loved one. Rest assured that every amenity we offer was created to meet your unique needs, whether they exist now or develop over time. Your peace of mind is our most important priority, and we endeavor to provide all the comforts of home for you or your loved one. We look forward to becoming an extension of your family.

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Pacifica Senior Living Hillsborough

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