Questions about Pacifica Senior Living Hillsborough
What ongoing training does the staff receive in dementia care?
Dementia care training is provided throughout the year with numerous workshops comprised of computer-based learning, hands-on live classroom training, and monthly in-service events led by a licensed professional, Executive Director, and/or a third party vendor.
Describe the overall population of assisted living residents at Pacifica Senior Living Hillsborough. What is their average age? What are their favorite things to do?
Our community consists of very active and involved residents with an average age of 75-85. Their favorite things to do are engaging in the many social events such as music, special celebrations, outings to restaurants, shopping and casinos.
What programs or activities does Pacifica Senior Living Hillsborough offer to enrich residents' well-being?
We offer a variety of programs and activities such as an exercise program, card and other group games, music, arts and crafts, painting, outings to restaurants and cultural events and much more.
What places are near Pacifica Senior Living Hillsborough or within walking distance for assisted living residents to enjoy?
We are close proximity to shopping centers, restaurants, movie theater, and the Chino Senior Center.
What transportation services does Pacifica Senior Living Hillsborough offer to assisted living residents?
We provide transportation to doctor appointments, social events, and banking. We also provide two types of transportation; our community bus and/or van.
What makes the chef or dining program at Pacifica Senior Living Hillsborough exceptional? What kind of menu can assisted living residents expect?
All of our residents experience a 5 star restaurant dining experience. We offer a variety of menu items and also have alternate menu choices for those residents with special dietary needs.
What safety features or security measures does Pacifica Senior Living Hillsborough offer to assisted living residents?
We have personnel 24 hours a day that can handle any security issue that should arise.
How does Pacifica Senior Living Hillsborough keep residents' families informed about their loved ones?
Family members are inform by telephone calls, text messages, e-mails, and informative letters by mail.
What is the care staff-to-resident ratio at Pacifica Senior Living Hillsborough during daytime and nighttime hours?
We staff accordingly to current resident needs.
If Pacifica Senior Living Hillsborough accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We are a pet friendly community and our furry family members are welcomed in our common areas, patio, and throughout the community.
What ongoing senior care training does the staff receive?
We partner with the Institute for Professional Care Education to train our staff and provide ongoing classroom setting throughout the year.
How many staffers are on duty in the daytime and overnight?
We staff accordingly to current resident needs.
What safety features or security measures does Pacifica Senior Living Hillsborough provide to protect residents who wander?
We provide two secured memory care programs for the safety and security of the wandering resident.
What programs or activities does Pacifica Senior Living Hillsborough offer to keep residents engaged? How does the staff engage residents' long-term memories?
Pacifica Senior Living Hillsborough offers a robust activities program led by an Activities Director and an Activities Assistant. Group activities include; exercise program, gardening, movies, social events, and entertainment. Long-term memories are engaged through activities specific for long-term stimulation and reminiscing with music and movies.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our Nurse will complete an initial assessment prior to move-in and after 30 days of residency. Thereafter, assessments are completed every 6 months or as needed due to change of condition.
What techniques does Pacifica Senior Living Hillsborough use to support memory care residents during mealtimes?
As Pacifica Senior Living practices individual person-centered care, techniques vary per resident and are meant to be independent appropriate. Techniques may include reminders, cueing, mechanically enhanced foods, hand-under-hand assistance, or a total assist with feeding. We also provide color plates to stimulate appetite.
How does Pacifica Senior Living Hillsborough keep residents' families informed about their loved ones' health?
Family members are informed promptly through telephone calls or text messages of any circumstances that may occur. We also provide care conferences to ensure the residents' needs are met. .
Describe the neighborhood around Pacifica Senior Living Hillsborough. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
We are a centralized location near a residential neighborhood, shopping centers, religious affiliations, and in between the 60 and 10 freeway.
Is Pacifica Senior Living Hillsborough affiliated with a hospital if more care is needed?
Although Pacifica Senior Living does not have a corporate affiliation with a hospital, our community works closely with Chino Valley Medical Center, Pomona Valley Hospital, and San Antonio Community Hospital.