Mills Estate Villa

CVWin

My mother has resided at Mills Estate Villa for several years. The facility is very well maintained. The Care Providers are excellent, extremely friendly and attend to my mother's needs. The individuals at Mills interact well with the doctors and they keep family members informed of any health issues. The meals are fine and social programs are provided for the residents. If a relative is in need of assisted living I would highly recommend Mills Estate Villa.

GILDAG

The rooms are spacious and well lit, when visiting my mother I always felt comfortable. The staff was always responsive when I asked for something and treated all visitors appropriately. The activities director is fantastic, she would always encourage all the residents to participate and have fun. The residents love music, Bingo and the religious events. Holiday dinners and festivities were a lot of fun.

Noreen Hanlon

My mom resided at Mills Estate Villa from April of 2021 until she passed in October of 2022. There are not enough accolades to describe the amazing care my mom received at this facility. Each staff member is the personification of an angel. From our first encounter with Ami, we knew this was the right place for our mom. From Ami to Ida and Anne, as well as Yole, Regina, and Ferna (just to name a few), we could not have been more sure of the amazing care our mom received. As mom’s dementia progressed, she became more irritable with all (family and caregivers). At times, the caregivers were able to reason with mom in ways we could not. We visited my mom several times a week and were greeted and provided updates on my mom each time. When it came time for mom to be placed on hospice care, Mills worked seamlessly with the hospice provider. There is not enough space for me to describe how much we adore this facility. The folks not only cared for our mom, but also took great care of all members of our family. It is an honor to write this review.

SueE.

The staff at Mills Estate Villa were wonderful. They were attentive and caring and treated my father like family. They were very accommodating to the family's needs and made a point to get to know each of us. Our requests were attended to and there was good communication between Mills, our father's doctor, and the hospice team. We were very grateful for their kindness and caring toward Dad. They often went above and beyond to try to make him happy and as comfortable as possible. Two of them even attended his memorial service. We truly felt like family.

Milla Koger

This is a thank you letter I wrote to the staff at Mills Estate Villa: June 18, 2021 Dear Staff of Mills Estate Villa, I am writing you this letter of appreciation for the skillful, caring, and consistent care you gave to my mother for almost 4 years. Living so far away in Montana, knowing that you were there keeping a watchful on my mother made my concerns for her well-being non-existent. From the kitchen help, to the caregivers, to reception, to administration, there was never a problem, whenever I called with a care or concern. The staff was most responsive and never made me feel like my calls were a bother. This was particularly the case during the last 5 weeks of my mother’s life, when she was not longer able to answer the phone. I would ask Ida, one of the Shift Supervisors (Yolanda, Ann, and Verna), or the Administrator, Delia to tell my mother that I had called and to “Tell her I love her.” As busy as I know these people were, it never seemed that they were too busy to help me keep in touch with my mom. A special thank you to Armando and other caregivers who gave such exemplary and respectful care to my mom. She could be challenging and never forgot that she had been the Director of Surgery at Stanford University Medical Center. I loved how Armando called her “Mama”. God bless all of you and the work you do which is God’s work. Milla Koger PS: If you are considering an Assisted Living Facility for yourself or a loved one, I wouldn't hesitate about making your decision for Mills Estate Villa.

Provider Response

LoriAnn E.

My mom originally became a resident of Mills Estate Villa for short term respite care following an accident. She truly enjoyed the other residents, staff, entertainment, morning exercise and the ability to have her hair done weekly. After time spent at Mills Estate Villa she decide to make it her permanent residence She enjoy being a part of their community. The staff was very easy to communicate with and always accessible in regards to my moms needs.

Provider Response