Jamestown Health and Rehab

Reviewer#ET0725d

My husband was a resident of Jamestown Health and Rehab. I felt as though it was not as clean, it looked kind of dark and dreary when you went in. So it didn't have more of a home-type atmosphere. They have a lot of turnover with the staff, which made it difficult to get good care because they were always short-staffed. The food didn't have a wide variety in some cases. It just didn't have as much flavor or taste. I don't think they get to know the clients as patients. They're just there and they're doing a job. They don't go as far as giving extra special care or talking to them, gettingto know them, and interacting with them very much. They do have good activities. They have a lady there who's always doing things that the patients can do. She encourages them to participate.

Richard

The care that Jamestown Health and Rehab provides to my mom has been good. She's got speech therapy, physical therapy, and occupational therapy. It's a nice place and the staff members that I met were fine.

Zoltan

My wife had been to Jamestown Health and Rehab. The place was always clean. The people were very good. We tried to get my wife back here, but they had a few people who work in here that tested positive for the virus that week and they said they were not taking any new patients until all things were cleared. They're a family friendly organization. The food is better than hospital food. They have a pretty nice facility. The people that worked in the rehab were very professional and were good people. The facility is a little bit more modern and is in a good location. If we needed any transportation to keep her doctors' appointments or anything, they'd arrange that, and a staff member always accompanied her to the doctor. They were very good. All the bad stories and nightmares that you hear are humors, my wife and I never encountered any mischief. They were all for keeping the family structure as much as they could. They have a good attitude as far as public relations are concerned.

CathrineSchott

This facility was filthy. The care given by staff was very mediocre. I feel as if they neglected my mother and several other residents. There was very little to no communication between staff. The rooms are not cleaned properly. I would NOT recommend this facility to anyone.

9700Ireland

My husband entered the rehab part and was moved to the hospice part. I could not have asked for better care as if I was doing it myself. The nursing staff all the way to the CNA were absolutely wonderful and showed my husband tremendous respect and treated him with dignity. Even with his death, their concern and compassion exceeded all expectations.

Pam510773

My aunt is at Jamestown Health and Rehab right now. They are very attentive and well managed. They have more than the recommended staff, so it is not so rushed or hurried, and they seem to do a really good job in trying to meet her needs. It is very conveniently located right off of the freeway, and the grounds are beautiful with a pretty courtyard in the middle with a gazebo. The hallways and the dining room are all glass. It is a great facility.