Jamestown Health and Rehab

My wife had been to Jamestown Health and Rehab. The place was always clean. The people were very good. We tried to get my wife back here, but they had a few people who work in here that tested positive for the virus that week and they said they were not taking any new patients until all things were cleared. They're a family friendly organization. The food is better than hospital food. They have a pretty nice facility. The people that worked in the rehab were very professional and were good people. The facility is a little bit more modern and is in a good location. If we needed any transportation to keep her doctors' appointments or anything, they'd arrange that, and a staff member always accompanied her to the doctor. They were very good. All the bad stories and nightmares that you hear are humors, my wife and I never encountered any mischief. They were all for keeping the family structure as much as they could. They have a good attitude as far as public relations are concerned.

This facility was filthy. The care given by staff was very mediocre. I feel as if they neglected my mother and several other residents. There was very little to no communication between staff. The rooms are not cleaned properly. I would NOT recommend this facility to anyone.

My husband entered the rehab part and was moved to the hospice part. I could not have asked for better care as if I was doing it myself. The nursing staff all the way to the CNA were absolutely wonderful and showed my husband tremendous respect and treated him with dignity. Even with his death, their concern and compassion exceeded all expectations.

My aunt is at Jamestown Health and Rehab right now. They are very attentive and well managed. They have more than the recommended staff, so it is not so rushed or hurried, and they seem to do a really good job in trying to meet her needs. It is very conveniently located right off of the freeway, and the grounds are beautiful with a pretty courtyard in the middle with a gazebo. The hallways and the dining room are all glass. It is a great facility.

Jamestown Nursing and Rehabilitation Center was a gorgeous place. They did take us on a tour on what little time we could spend there. They were very knowledgeable, and they seemed to have good dementia care there. I had known another person whose mother had been there and had passed on. We were impressed with it.

I stayed in Jamestown in a shared room for 30 days. It was really nice and brand new. The room had a private bathroom with a walk-in shower and grab bars on three walls, which I liked very much. I had help getting my hair washed and taking a shower, but I was able to walk into the shower, stand up, and take a shower anytime I wanted to. The food was good, and the dining room was very nice and set up like a cafeteria. They had a nice menu with good selections.

My dad is in a semi-private room at Jamestown Health and Rehab for rehab. I think it’s great. He has his own wardrobe, dresser, and TV. The meals are great, and he gets wonderful care. The staff is great and do everything like they should. Dad has to do physical therapy, so they play games as part of it. They have a library room where he can work on puzzles since he loves jigsaw puzzles, but they have different activities every day. We like the atmosphere and that it's more centrally located for all of us; that’s another reason why we chose the facility. That way, everybody would be able to go on a regular basis to see him.

My mom has been in Jamestown for therapy 4 times in the last 18 months for 3 different breaks. The staff has been helpful and kind. The rooms are clean and there are no smells. The facilities besides the rooms are very nice also. She has not always been happy due to pain, but the staff has treated her with respect and kindness. We have been very pleased.