The Forum at Desert Harbor
13840 North Desert Harbor Dr., Peoria, AZ 85381
Featured Review
5
|
January 27, 2023
My friend is residing in The Forum at Desert Harbor. We liked the way the building was maintained. The residents were friendly, and the activities they provided especially appealed to my friend. The room has very classic lines, it kinda takes from the Spanish decor with plenty of light, well-lit, and very spacious. They have regular concerts in the afternoon, and on Tuesdays and Thursdays, they take a bus for some kind of shopping experience. My friend gave up his truck, so they provide transportation within ten miles for him to his doctor's appointments and his speech therapy appointments. That's very helpful, and it's a beautiful car driven by a very nice man. Every night after dinner, they play some kind of card game and there's usually a blackjack game during the day, a lot of things he likes over there. There's a beautiful lake right there at the back fence and he loves walking along the lake. I think also that it was a very good value. I liked that the staff were not patronizing. They treated the residents like the grown adults that they are. The only thing I didn't like was you'd have to go through the dining room to get to the elevator. And that is secure, but not easy to do. It's easy to drive to, it's close to the freeways.
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About The Forum at Desert Harbor in Peoria, Arizona
The Forum at Desert Harbor is an assisted and independent living facility for those 50 years and older. Residents have several housing options, from studios up to two-bedroom apartments that are equipped with private kitchenettes and cable television. Nurses are on-site 24/7, offering assistance with medication and physical therapy and other staff members plan daily on-site activities such as yoga and book club. If residents prefer, they can spend time on their own in the community garden. Guests are always welcome, including during mealtimes and overnight. Family members praise the facility's commitment to promoting healthy lifestyles.
Services and Amenities of The Forum at Desert Harbor in Peoria, Arizona
Aquatic Amenities
- Swimming Pool
- Hot Tub Spa
Dining
- Communal Dining
- Room Service
- Guest Meals
Guests
- Guest Parking
- Overnight Guests
Inside Amenities
- Computer Room
- Entertainment Venues
- Cable/Satellite TV in Common Area
Outside Amenities
- Garden
Room Amenities
- Cable/Satellite In Unit
- Kitchen Appliances In Unit
Transportation & Shopping
- General Transportation Services
Financing & Payment Options
- Rent And Care Fees
Campus/Building Details
- Coffee Shop
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Tai Chi
- Salon Services
- Yoga/Stretching opportunities
Health Services
- Skilled Nursing
- Medication Reminders
Languages
- English spoken
Parking Options
- Parking Lot
Specialized Staff
- Nurse on Staff (Part time)
Kitchen Types
- Kitchenette
Diet & Nutrition
- Diabetic
- Low Fat
- Low Salt
- Vegetarian Diet Available
Games Hobbies & Recreation
- Literary Activities/Programs
- Educational Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Horticultural Activities
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
- Private Housekeeping Services
On-Site Services
- Religious Services
- Veterans Affairs (VA) Aid Assistance
Pets
- Pets
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
Resident Information
- Offers Respite Care
Additional Amenity Information
- Fee Structure: We offer a month-to-month rental
- Dining: restaurant-style dining, ial diets, Private dining room available for resident/family use
- Features: Library, Fitness room/Gym
- Technology: Emergency Call System
- Activities: Computer class
- Special Comment: We are the only Senior Living Community on a lake, our leisure lifesyle calendar is filled with a variety of off-site and on-site activities.
- State Licenses: AL3297
Medicare
Health
4.0
Overall
5.0
Quality
5.0
Staff
5.0
Costs for The Forum at Desert Harbor in Peoria, Arizona
Assisted Living
$3,149
Starting Price
Independent Living
$2,394
Starting Price
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Reviews of The Forum at Desert Harbor in Peoria, Arizona
4.0
(51 reviews)
Facility
4.4
Staff
4.6
Food
4.3
Activities
3.7
Value
3.9
Susan
2
|
September 24, 2023
I'm at The Forum at Desert Harbor. There's supposed to be a new CEO, and I'm willing to give him a chance to see if he improves things here. I don't like anything about it. All their activities are in the morning. I sleep very late because I stay up very late and so by the time I get up, all the activities are done, so I have nothing to participate in. If you like being woken up at 7:30 in the morning for housekeeping, that's fine, but I am not getting up at 7:30 in the morning for housekeeping. Nothing is scheduled in the afternoon. Maybe there's bingo at 6:30 at night, but that's it. Any shopping that you might want to go to is at 9:00 in the morning. Everything is over at 10:00, so I have nothing to do. I rarely participate in the activities because they're too early in the morning, and then lunch starts and then dinner. After dinner, you can walk up and down the halls and nobody is around. The front office is usually very nice. They are having a problem with the dinner staff. For the past month or six weeks, they've been going to a buffet, so we don't get served a meal. You just go down there and get in line and you tell them what you want, and they put it on a plate and you pick a table and you go eat. There is a new CEO who says he's hoping that by the end of September, they will get back to serving you. They hire high school kids and the high school kids are wonderful. However, when school starts, a lot of them drop out because they have to go to school. That's one of the reasons that they had to go to the buffet because they didn't have enough staff. Supposedly, they have hired four new staff people. Whether or not these staff people are high school people or older people, I don't know because I haven't gone down to the buffet in weeks. I order my tray and I eat in my room. The other day, I ordered my food and it was not edible. I had to throw it out. Some days, it's good, some days it's bad. The carpeting in the halls is sometimes dirty because they have had a housekeeping problem, too. They haven't had enough housekeepers and there was a time there that we didn't have any housekeeping service for three weeks because there were no housekeepers to come in and clean our house. At the last resident meeting, the dining room was unbelievably dirty. I don't think anybody vacuums in there. A resident asked about getting the carpeting washed in the dining room because it's so dirty. I don't know if anybody has done that because I don't go down there anymore, but the same crumbs that were under the table a month ago are still the same. They have been promising a renovation of the place and other residents said they've been hearing that for six or seven years and nothing has happened. The wallpaper on the third floor is falling and residents have tried putting it back up with Scotch tape. The other day, I heard that they're not doing a renovation. They are just going to paint and maybe put up wallpaper. It's like living in the slums because nobody comes up to change and fix the wallpaper. We hadn't had housekeeping for three weeks. The buffet now is going on for maybe five or six weeks. They can't get enough staff, so nobody does anything. Because there's no secure gate across the front of the facility, we had three cars stolen.
Provider Response
Deborah
5
|
January 27, 2023
My friend is residing in The Forum at Desert Harbor. We liked the way the building was maintained. The residents were friendly, and the activities they provided especially appealed to my friend. The room has very classic lines, it kinda takes from the Spanish decor with plenty of light, well-lit, and very spacious. They have regular concerts in the afternoon, and on Tuesdays and Thursdays, they take a bus for some kind of shopping experience. My friend gave up his truck, so they provide transportation within ten miles for him to his doctor's appointments and his speech therapy appointments. That's very helpful, and it's a beautiful car driven by a very nice man. Every night after dinner, they play some kind of card game and there's usually a blackjack game during the day, a lot of things he likes over there. There's a beautiful lake right there at the back fence and he loves walking along the lake. I think also that it was a very good value. I liked that the staff were not patronizing. They treated the residents like the grown adults that they are. The only thing I didn't like was you'd have to go through the dining room to get to the elevator. And that is secure, but not easy to do. It's easy to drive to, it's close to the freeways.
Provider Response
kjopiepenbrink
4
|
February 3, 2022
We moved in August of 2021, We are happy and comfortable in our new home. If we would rate the Forum on a scale of 1-10, it would be a 9 plus. To be sure, there will always be room for some improvements. The friendly staff, interesting programs and services offered , improvements and up keep of the facility, good food are all positives. Also this facility is on a beautiful lake. Boat rides are available. The Forum is a wonderful Independent home , it is a safe place, you should check it out, if you are interested.
ReviewerFY#0609
5
|
July 11, 2021
I used to live in The Forum at Desert Harbor that is in Peoria. I was in the independent living area. It was excellent. The staff was wonderful, and all the people working there were just as nice. All I needed was a one-bedroom. That's what I had there, and it was very adequate. They have a swimming pool where they do exercises. They also have a room where they do the regular exercises and it was fine. I can't say anything bad about them at all. The food was also excellent; they had a good chef. They had wonderful people who came in to sing and perform. We also had the opportunity to go to the symphony in downtown Phoenix, and all kinds of other things. For the price I paid, I got my money's worth.
robr37
1
|
August 3, 2020
My relatives have lived at the Forum for several years and have enjoyed it until recently. However, since the pandemic services have been cut, access to common areas restricted, and complimentary buffet breakfasts eliminated. Further, the quality of the food that is served has degraded to the point that my relatives say it has become inedible. Some of the changes that have taken place are understandable in order to keep the residents and staff safe (though there is no reason for the food quality to have degraded so badly), but my relatives pay a premium monthly rent and expect comfortable living conditions. Given that the living conditions at the Forum have degraded markedly, management should be offering residents a discount during the duration of this health crisis. Instead, the Forum has had the audacity to notify residents that their rents will soon be increased. If my relatives were able to move they would. For those who have a choice I recommend looking elsewhere.
Provider Response
Charles
4
|
March 17, 2020
The Forum at Desert Harbor is in a really nice community on the lake, but we had friends that lived there and they didn't like it at all. They have a nice swimming pool, they have a boat on the lake, and they take people out on boat rides. They have good food.
Sandra
5
|
March 14, 2020
The Forum at Desert Harbor was nice, but too expensive, and the people living there were pretty snooty. The apartment they showed me was ground level and the view I would get would be the parking lot, but I'd be charged the same amount as somebody with a decent view. The staff was extremely friendly. The meal we had was decent. The food service and the girl who took us around were very good.
Provider Response
Jacqueline
5
|
January 15, 2020
The Forum at Desert Harbor has a lot of activities, and the people seem nice. The staff is very good and informative. I will be getting a nice, large one-bedroom apartment there; it's very expensive. They have trips to museums and theater, concerts, and standard activities. They have a movie theater on the premises, a big storage room outside, and each floor has laundry facilities. The person in charge of transportation and the admissions coordinator are very helpful. The lunch we had was very good. The dining area was lovely and had tablecloths on every table. This was the best place out of the ones I looked at.
Bev
4
|
June 6, 2019
The Forum at Desert Harbor was the one that we would be most interested in. The staff was very nice. The studios were quite small, but they had a variety. They had a list of activities going on. I liked the grounds very well. The residents were more active and out and about, which I did not see in some of the places. They had buses there.
Ruth
4
|
February 15, 2019
A lot of the assisted living at The Forum at Desert Harbor was just a bedroom with a tiny little kitchen area. I like to have a little more room than that, so that's one reason I stayed in my current community because I like my apartment. I thought the community was attractive and just had one-bedrooms available. They seemed to have larger bedrooms at the independent living. I have some friends who live there, and they tell me they're always happy with the food. The staff was very friendly and personable.
JB
5
|
August 10, 2018
We liked The Forum at Desert Harbor. They were very nice and they're one of our considerations. It's very pretty. The negative thing was the distance that people would have to drive to, but the food was good, and the people were very good. Everybody put their best food forward. They have a very lovely campus that overlooks a lake. You can even take a boat ride on the lake. The room were attractive. The staff was very cooperative. They have a gym, a library, and party and recreation rooms. It's very well kept. They gave me a very nice meal.
Jack
5
|
May 22, 2018
I moved into The Forum at Desert Harbor last year. The apartment is very good and cleaned once a week along with the linens and sheets. We don't have problems. The entertainment here is excellent, and they keep us busy. They have a regular menu, and there's enough choices here, so there's no way you won't have something you like. Once in a while we have entertainment outside, like barbeques, bands, and a luau just a month ago.
Jan
5
|
May 11, 2018
My wife has moved into The Forum at Desert Harbor. She is basically there to do her physical therapy and to get well. Her room is very pleasant. Our experience with them has been extremely positive so far. We are very happy with everything about the place. It couldn't be any better. Food is great. The staff members are excellent. They're fabulous. They're just the best.
Elinor
5
|
February 12, 2018
The Forum is old but nice. We had a tour and saw a few nice apartments. The girl who gave us the tour was very nice. I thought the price was reasonable, the food was delicious, and the dining room was beautiful. However, the location was not for us, and the rooms interested us the least.
Phyllis
5
|
July 17, 2017
The Forum at Dessert Harbor was very high up on my list. The staff is very friendly and accommodating. The whole place was just gorgeous, very nice, and almost like a hotel resort. They built it so it's out of the traffic area, so it's very quiet.
unhappy with inequities
1
|
July 14, 2017
If u are looking for a place where the exact same floor plans rent for different amounts, this place is for you! Negotiate your rent! My mom is paying $200 a month more than the same floor plan across the hall!
Mona726830
5
|
March 30, 2017
I like The Forum. I like the fact that you could go in there for a short time and try it out. The rooms were nice and of pretty good size. They have a full kitchen -- which I like -- although I probably wouldn't be using it. I also like the location, and the grounds are well cared for.
Joyce007258
5
|
January 10, 2017
We were very pleased with the Forum, where my loved one stayed. The environment, the help, and the activities were just excellent. They had exercise programs, art programs, people coming in to entertain, and outings to lunch or a dinner show. The rooms were beautiful and well kept. The room he stayed in had a refrigerator, a small sink, a small microwave, a counter, a bed, chair, television with cable, and a nice bathroom. They accommodated us when we wanted to change the mattress. The food was delicious. On the day we took him in, they brought him lunch, which smelled so good I wanted to devour it right there.
Reyna165044
5
|
December 6, 2016
The Forum at Desert Harbor is just excellent and perfect. The facility is spacious, and the price is much more affordable for 2 people. It's much more appealing space-wise and price-wise. The staff was really nice and professional. They have yoga chair exercises.
Patricia461754
3
|
November 22, 2016
Our tour with The Forum at Desert Harbor was fine. The staff was fine. The rooms were OK, and the dining area was fine.
Provider Response
We would love to hear more about what prompted you to leave such comments and what we can do to improve. Please call our toll-free Gold Customer Service line at (877) 349-5349 as we would love to hear more details. Thank you for your feedback.
Chris563825
3
|
November 22, 2016
I thought The Forum was a nice facility. They had nice lake views which was something we would consider, but the units were so small. The person that gave us the tour answered every question. He was a pleasure to deal with. He went out of his way to show us more.
Jody103203
4
|
November 20, 2016
My mother-in-law was at The Forum at Desert Harbor for a year and a half. I thought the food was excellent. I would say it’s good restaurant food. In independent living, they offer either lunch or dinner with your rent, and if you want additional meals, it’s $10 which is very reasonable because you’re getting fruit salad, your meal, your dessert, and your coffee. The room is more like a resort, and the dining room is excellent. It has a view of the lake, and it’s really nice. They have white linen table cloths and people wait on you.
Phil752623
5
|
November 2, 2016
She's moving in to The Forum at Desert Harbor tomorrow. It had the best price, and it seemed much more homey, very clean, the food was fantastic, and the menu was extensive. They have a good choice of everything, and they had expert chefs. The people running the facility were great, and they had nice rooms. We're very happy with it.
Carole270383
5
|
June 28, 2016
I liked The Forum the best. It had a lake and was absolutely beautiful. The staff was lovely and went above and beyond. We were looking for a two-bedroom/two-baths and it would have fit our needs if one was available on the ground floor, but I have a service dog, so we couldn't go above ground level. It was the best place. Everything about it was just lovely. If you can afford to live in a place like that, that would be the place to go.
Tammy35
4
|
April 25, 2016
The Forum at Desert Harbor was nice, but it just wasn’t what we were looking for. Everything was enclosed in a big building; you go up in an elevator to different floors, so when you come out of your little apartment, you’re in a hallway, not outside on your own little patio. The rooms were very nice. We didn’t really meet anybody, but the woman who showed us around was very friendly. They had absolutely nothing that would interest my dad. It was not something that appealed to us, but that doesn’t mean it was bad.
Kathy118380950
3
|
February 16, 2016
I liked the location of The Forum and some of the grounds were nice. The staff was very friendly and actually provided someone to answer my questions. However, we have affordability issues, so we did not pursue it.
Provider Response
Thank you for visiting Forum at Desert Harbor and we are glad you liked our community. We understand that cost is a concern when you're looking at senior living options. While senior care housing can indeed be costly, many elderly people's needs outweigh the costs. Because many families are facing this dilemma, we at Forum at Desert Harbor are committed to working closely with you to identify the best possible funding options and finding ways to overcome financial barriers. Please contact us to discuss your specific situation.
loving daughter16
5
|
December 30, 2015
When my dad passed away 2 years ago, my brother and I took my mom here to see if she'd like living there. We all Took the tour and mom said ok. She could no longer drive and to keep up a home and being alone was not an option. We moved mom in and the people here are just wonderful. They have a huge dining room and always have something for the residents to do. Mom was very happy in her new apartment. She had a view of the lake from her 3rd floor patio, could walk all over, which she's always loved doing, talk endlessly with the people she'd met. Mimalways raved about the food and it was fantastic.The best part was it's only 10 minutes from me and I could pop in no matter what time. If I ever have to live in a retirement center, this is the place I would go no hesitating, question's nothing, just sign me up.
Anonymous111738150
1
|
November 16, 2015
We visited The Forum at Desert Harbor. I didn’t like this facility at all. It was old and looked kind of shabby. I didn’t like anything about this place.
Provider Response
Thank you for sharing your experience with us. We welcome all feedback and appreciate your input. The team at The Forum at Desert Harbor takes great pride in both our beautiful community and the care we provide to our residents on a daily basis. We are truly sorry you did not have a wonderful experience when you visited.
I would love the opportunity to speak with you regarding your perception of our campus, and give your concerns the attention they deserve. I would like to extend an invitation for you to come and have lunch with me so I can better understand what you are looking for in a Senior Living Community. Please call me at 623-972-0995 Judy Clements, Executive Director.
Anonymous112029750
3
|
August 21, 2015
We did visit the Forum. Maybe at a different time in my life I would prefer it, but it was not the friendly positivity that I got in this place. I thought they were very much concerned with appearances and having a variety of different places. I think they had some floors for assisted and other floors for whatever they were, and that took away from the friendly attitude. It was very clean, and maybe there was that too much worry about this -- the cleanliness -- instead of maybe entertainment or shows or whatever. I had been there before because a lady in our lunch group had lived there, so when it was her turn to choose a restaurant, she took us there, and it was very nice. The dining room was a little more formal, I think. I saw that some of the rooms were too small, even if you are just by yourself. They had a small one that the bedroom was about big enough for a twin bed and possibly a dresser, but it didn't have anything that made you feel like you wanted to go to bed and have a nice rest. The staff was knowledgeable, and they knew their business. A lot of it seemed to be going over my head, I wasn't just grasping everything they were telling me, but again I was looking for a different kind of place at that time, and if I was in a different mood, it could have felt differently.
Provider Response
I am the Executive Director and would like to thank you for taking the time to write a review about our community. I am sorry to hear that you did not experience the friendly atmosphere you were seeking during your recent visit to the Forum at Desert Harbor. Friendliness is of the utmost importance to us, and our staff has recently been involved in continuous customer service training through our cooperation Five Star Senior Living.
We are a large campus that offers continuum of care to residents with multiple care needs. This includes Independent and Assisted Living apartments and our Healthcare Department that offers skilled nursing needs, dietary specialist, and therapy.
I would love to have you come by for lunch or dinner with me. Feel free to call and make arrangements to join me. Thank you for your consideration, Judy Clements.
Jackie40
5
|
June 30, 2015
We like the food. They have a lake and the view is beautiful. The Forum is just amazing. The staff is very friendly and helpful. They got nice rooms and apartments. It isn't the most up-to-date kitchen, but everything else is nice, clean, and very fresh. They have a workout facility, a walkway around the lake which was one of the reasons we chose it, and they have a putt and green. My father moved in today.
Joan107297750
5
|
May 17, 2015
The Forum at Desert Harbor is very well kept, and the people are very happy. The food is excellent. I feel very safe and secure here. They seem to have people watching around most of the time. They have a house cleaner who comes in once a week in the apartments. They have all kinds of activities going on all the time.
Carollee1
3
|
May 13, 2015
The Forum at Desert Harbor is very nice, but it is not where we want to be. The staff is very nice, and it is a beautiful place, but I don't think it is what we want. It is too much like an apartment house. As for activities, I don't think we really saw that many. I know they have some, but I don't remember them now.
B_D
1
|
April 28, 2015
I was extremely disappointed with the level of care that my father received at this facility. He had a stroke approximately 4 years prior and was coming from a facility that did not have skilled nursing. Upon examining The Forum at Desert Harbor's facilities and reviews I believed it would be a good fit for his needs. In the month that he was there, they kept my father on a puree diet because they said they could not clear him for solid foods (even though I repeatedly asked them to work with him so they could). We also had to fight for them to get him up from bed for eating and to keep him hydrated. I asked for them to repeatedly work with him in occupational and physical therapy but they said they could "only do so much" and his state declined while he was there. Finally, my Mother brought to their attention that he did not appear to be doing well and that "something's wrong" and it took another day before they called 911 and had him transported to Boswell with a urinary tract infection, a fever, and a blood clot in his arm. Boswell staff reported that they believed he was not being taken care of properly and that he had sores from not being cleaned. We have since moved him, and in the week that he's been at his new facility he is sitting up straight, able to communicate, and has been cleared to eat solid foods. HE IS IN A MUCH BETTER PLACE NOW.
Provider Response
I am the Executive Director and I am sincerely interested in speaking to you. We strive to deliver clinical excellence in a warm and nurturing environment. I would like to address your concerns to help put your mind at ease. For meals, we are obligated to follow the physician’s orders. We work with Speech Therapy, our consulting Dietician, our Dietary Technician and the doctor to serve the appropriate diet for each individual’s safety and nutrition. Our dining team goes to a great deal of effort to make the presentation of all special diets appetizing. We know that skin integrity is very important and we do an initial assessment for any skin issues upon admission, weekly Braden Scale assessment and skin checks; as well as checks during showers. Likewise, we track fluid intake with meals and monitor for signs of dehydration. For therapy, we evaluate on an ongoing basis for progress. If progress is not being made, we will recommend that therapy be discontinued and that we do another evaluation after a period of time. Our therapists do specialize in seniors and we are proud of their excellent outcomes. We review the care of our residents with their Primary Care Physicians on a regular basis to be sure that we are doing our best and to address any recommended modifications. The health and comfort of our residents and the satisfaction of our families is very important to us. Please call me or stop by so that we can have a conversation. My door is always open. Thank you for your consideration.
Brett Hobbs, Executive Director, The Forum at Desert Harbor
Anonymous105813850
5
|
April 22, 2015
The Forum was fantastic. It was beautiful, and the rooms were gorgeous. They had patios that were around the golf course and a lake. The people were very friendly, but it was more than I could afford.
Caring105170450
5
|
April 17, 2015
The Forum was quite a bit more expensive; I couldn’t afford it. It was right on $4000 a month before I added my wife.
Provider Response
Thank you so much for visiting The Forum at Desert Harbor and for giving us Five Stars. We have a number of pricing options to accommodate a variety of budgets. I am confident that we can offer you an apartment for less than the price mentioned. It is always a challenge when investigating senior living to compare the pricing of the different communities and to compare to the true cost of staying at home. At The Forum- our residents enjoy Five Star dining, a full complement of services and amenities as well as an excellent transportation program and a calendar filled with social, cultural, recreational and wellness selections. This is all included in our pricing which gives our residents great value for their monthly fee. Our residents tell us that our retirement lifestyle and our lovely location on the lake make us priceless. We encourage you to visit again soon!
Caring103983650
5
|
April 14, 2015
The independent side of The Forum at Desert Harbor was absolutely fantastic. It was beautiful, like a very well-appointed hotel room, and the food was fantastic. They put my mother into a guest suite, and she was loving it. The night she fell, they whisked her out of there and put her onto the assisted living side.
Caring103983650
1
|
April 10, 2015
They put my mother into a guest suite in the independent side of The Forum at Desert Harbor. That night, she fell and they put her onto the assisted living side. It was horrible. The facility was awful. The food wasn't good at all, and the menu was really pathetic. They were single rooms. The medical director did what she could, but it was really not the optimum place for my mother, and there were enough things there that I didn't feel good about.
Provider Response
Thank you for your feedback. We value your input and share your concern. To better serve you, we would appreciate the opportunity to discuss your experience. Our dedicated staff is committed to providing the utmost care and services to all residents. Your feedback helps us identify areas of opportunity for us to focus on as we strive to uphold and improve the quality of standards that each resident deserves.
Brett Hobbs, Executive Director, The Forum at Desert Harbor
Dawn25
5
|
January 6, 2015
My father was in a nursing home called The Forum, and it was good. The doctor that was over the care was actually my dad’s primary doctor at the time. The rooms were nice and big -- a little private. The dining was nice and bright. They have physical therapy and some respiratory therapy. The staff was very friendly, they expressed that they were overstaffed, and the RN was working a 15hr shift, but the care they gave and the assessment they did were good.
Michael83886450
5
|
November 28, 2014
The Forum at Desert Harbor would have been a perfect fit for mom if she had changed her mind and decided that she wanted to stay with family. The staff was excellent, and there were all kinds of activities. They had boat rides she could do, and she could even have a visitor come since they had special rooms where the visitors could stay. There were chances to have family come and eat there with her. There were all kinds of activities for socializing and for entertainment. It was a great place. It was very clean and very friendly.
Caring95971950
4
|
October 19, 2014
The Forum at Desert Harbor was on a little lake and for people that were independent, they had an outdoor pool and that was attractive. I had lunch at the assisted living and it was all right. The staff was very nice and helpful. I looked at that again for independent living. It was a continuing place. If you started out there, then they would see you right through the end of your life without increasing the rate very much. It had more than one building, but it wasn't a huge place and it was all together. They were also not far or just a few minutes from Boswell Hospital, which was a very good hospital where there were a lot of good doctors. There was also a medical clinic which was just down the street.
Caring2349
4
|
October 3, 2014
The Forum at Desert Harbor is an exquisite facility and so very well located. But we could not access it as easily as we could although it was a little better for her mother. The staff was good, on-time, and we know how they function. The rooms themselves were adequate for what we need, and they’re not unlike other ones. Mostly facilities of that type are pretty much the same the level of care giving.
Caring88292250
5
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October 3, 2014
In March of this year, I moved my aunt who is 91 years old into the assisted area of The Forum. From day one to this day, I have been nothing but satisfied with the community. I am completely satisfied from the staff to the rooms. The staff especially is amazing. I went to see my aunt everyday for two and a half months. Now, I visit her three to four times a week. That is why I'm very familiar with the community and its staff. I sit and have lunch with my aunt. I even play bingo with her. I also take her out sometimes. They have fashion shows there. They also have live music every Friday. I am glad that I am part of the activities there. From the very beginning, it has been a wonderful experience with The Forum at Desert Harbor. It is a wonderful place to live in.
David88035950
5
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July 25, 2014
I was very impressed with the Forum, and at the time I looked at their assisted living quarters. Now my mom would be going to a different side. The area that I saw, I was very impressed with. I really liked it. Very clean. The staff was terrific, because they helped me with another agency to do in-home. I can't say enough about them and that whole place. If I had my way, and we had the funds, that's a place I would consider strongly. It's a large community. The room was perfect for her; it was small. It was close to the restaurant, and had all the guards and stuff like that that she would need for showering.
Caring10071
4
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May 30, 2014
We visited The Forum at Desert Harbor because it was close and available. The whole place was big and suitable for what we would have needed. It was really nice, but I didn't have that kind of money. The staff were really nice, but I didn't think they knew all of what they were talking about. They showed us the assisted living wing, but I was more interested in the independent living wing. The dining rooms looked nice, but I was not able to try the food.
Caring76663450
3
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February 28, 2014
We were able to visit The Forum at Desert Harbor and it was okay on the independent side, I didn’t really care for the memory side. The room that we saw, I wasn’t too pleased with it, but I think they didn’t do very good job cleaning it out from the last person that was there. The whole facility was okay, but it didn’t really strike me one way or the other.
CaringSon3
5
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September 12, 2013
We found a place called The Forum at Desert Harbor and we're going to move my mom in there. We decided on this place because they have the combination of care we were looking for. They offer an assisted living facility and a nursing home facility, so when the time comes when she needs more care, then we can do it right in that same place. It is a very nice facility. It is actually beside a lake so you got a nice view and it is very relaxing. I also like the accommodations that they have. They have a number of different styles of apartments. The staff is very helpful. Their basic rate includes all the services except medication management. Just going on what we know so far, I would recommend this place to others.
Marion7
5
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April 9, 2013
My mother-in-law is happy at The Forum. It's expensive but she loves it. She likes the food and the amenities. She's in the independent living part of it. It's very, very nice.
avalonr
1
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February 6, 2013
With regard to memory care, the facility will say it can provide for memory care patients but ONLY if they are not mobile (wheelchair bound or bedridden). There are no secure (locked) facitilities here so if your loved one is mobile (wandering) this is not the place for them. The marketing staff told us they provided memory care. So when I moved my father into the skilled nursing facility and he was wandering, they forced us to pay $150 per night for a sitter to watch him and of course we had to scramble to move him to another facility. My mom was in respite care (assisted living, will review separtely) at the same time and a lady with alzheimers was being seated in the dining room by herself because no one wanted to talk to her and then the family ended up having to move her to another facility. So in summary, there is no memory care but they will take your memory care loved ones if they are not mobile and cannot wander. So I would not look at this place at all for a loved one with memory care needs because you will probably end up having to move them which is never a good thing for a memory care patient. Yes, the grounds are beautiful and my dad loved the food.
matthewbair16
5
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June 27, 2012
The forum at desert harbor is awesome. It is very well done and they take great care of the residents. My grandma always loves the meals and loves the employees. The rooms are very spacious and very nice and neat. Everyone is friendly and helps out every one. The had great meals all day long. My grandma talked about how great the food is. this is amazing because she is a very picky eater. I have always said that if you can get my grandma to enjoy the food, you are doing something well. I even went and ate with her one time and the food was enjoyable to me. The staff took really good care of my grandma and were very helpful to us. I would recommend this assisted living facility to anyone because of how well the treated my grandma and the other residents that lived in. Also, if they feed people well, that is a huge plus and they did that at the forum of desert harbor.
sarana
5
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April 18, 2012
Loved the complex, very similar to an apartment setting like she was used to. The facility was set up by divisions depending on needs. Very clean. When m grandmother moved in they helped her arrange her furniture and had a welcoming party for all new guests for the month. THe staff got her involved in activities that she enjoys and did everything they could to make her feel welcome. She doesn't tell people she is in assisted living she is in heaven. SHe has been there for about 6 months now and when I visit she has a smile on her face and tells me how glad she is to be there. The only negative I would say is that they are understaffed at times so priorities are meds, rounds and greatest need.
vwflores
3
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April 13, 2012
The Forum at Desert Harbor is a high-quality facility in Peoria, Arizona. I am a visitor to this facility at least once per month and have eaten in the residential dining room multiple times. The food quality is what would be expected from such a facility: reasonable quality, not much variety, but better than many of the surrounding areas. The public areas and grounds appear to be well-maintained, and there are regular events scheduled for the residents. My one major complaint is that the facility is slow to perform and follow-up on maintenance requests made by the residents. My grandmother has had multiple issues with cockroaches, and nothing will be done by the management until I or another family member goes to complain on her behalf. Likewise, they are slow to get basic maintenance requests fulfilled. We have had to intercede to have toilets and A/C vents looked at on various occasions. I rate the facility at 3 stars, though, because these events do seem to be spread out and otherwise they appear to take great care of my grandmother and the other residents in the building.
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