Willowbrooke Court at Magnolia Trace

My mother went there for rehab after a fall. While she was there, there were two telephone conferences/progress reports between myself and the staff. Each time, they advised she was progressing and they recommended she stay longer. I asked if the cost would be covered by insurance. The answer was yes, her insurance would cover the cost. A few weeks after my mother was discharged, I received bills totaling $3,800. They tell me that is the portion not covered by insurance or Medicare. AND, she is still unable to walk. This place is all about milking the patient's family for all the money they can get out of them.

We needed physical rehab following a hospital stay for my Mother. The initial tour of the facility was very nice and everything looked up to par. My mother was admitted to the dementia wing because that was the only bed available with the assurance of being transferred to the rehab wing in a day or two. After 3 days I spoke with the social worker who indicated she would never be moved. I immediately removed my Mother. Beware, this place is just out to fill beds and collect money.