Brookdale Hampton Cove

Offers Memory Care

6 Reviews
6379 Highway 431 South, Hampton Cove, AL 35763
Call (800) 385-2527
Brookdale Hampton Cove (800) 385-2527

Reviews of Brookdale Hampton Cove

6 Reviews Write a review
Food
(Not Rated)
Staff
(4 Reviews)
Facility
(3 Reviews)
Activities
(Not Rated)
Value
(Not Rated)

Memory Care Reviews for Brookdale Hampton Cove

April 13, 2015

By Cathy A. B

Other

Beware: We had toured and we were all set to move my mom in but unfortunately the night before the contract move in date of Sunday Nov. 30 2014, my mom was found on the floor of the facility where she was living. This resulted in a hospital stay of a week and now she was not a candidate to live in Clare Bridge since she needed more care and rehab. We had signed this contract out of convenience on Sat. Nov. 29 and called Clare Bridge from the hospital on Sunday Nov. 30 telling them that my mom would no longer be able to come to their facility. We were hoping that the contract would just be annulled since my mom never came to the facility. Of course this is not the case. We had paid first month and community fee but now were explained that we would be out 7 days of our money. Real nice-they made around $786 of our money even though my mom had never stepped foot in their facility. This now gets worse since after repeated phone calls, that are never answered, we finally get only part of our refund late in January almost 2 months from when we paid. More phone calls again to try to get the other part of the refund. Finally after much stress and hassle, we received the rest of the refund in April-just short of 5 months to get our refund and with no apology or anything. We are still out $786 so I warn anyone that you do not want to deal with this facility-they have a big communication problem and I feel that they took advantage of our misfortunate with my mom's declining health.

September 23, 2011

By Michael F.

I visited this facility

Clare Bridge is a well-kept and clean facility in a nice area of Hampton Cove. It is convenient to Huntsville, without dealing with all of the traffic and pollution of the city. The staff members were very friendly, and the clients seemed to be very happy with where they were staying... which is what matters the most. I highly recommend this facility.
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Questions about Brookdale Hampton Cove

What ongoing training does the staff receive in dementia care?

Everyone has DETA required by the state; monthly staff meetings with training on different topics; Brookdale Training courses regularly

How many staffers are on duty in the daytime and overnight?

6am-3pm: 6 floor staff, 3pm-11am: 4 floor staff, 11am-6am: 3 floor staff

What programs or activities does Brookdale Hampton Cove offer to keep residents engaged? How does the staff engage residents' long-term memories?

Clarebridge programing, cluster activities for different levels, outings for different levels of physical and mental activity. We use the information gathered in the Life Story to pair them with associates and other residents as well.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

RN Health and Wellness Director. Every 30 days.

What techniques does Brookdale Hampton Cove use to support memory care residents during mealtimes?

We have a special dining space for residents that need encouragement to eat, get easily distracted, or require hand under hand assistance. Refresh program for all residents.

How does Brookdale Hampton Cove keep residents' families informed about their loved ones' health?

Monthly care meetings as we do assessments every 30 days. We also call as changes are needed/made.

Describe the neighborhood around Brookdale Hampton Cove. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

In a mountain valley, Hampton Cove neighborhood, backing up to the pastures of a riding school.

Is Brookdale Hampton Cove affiliated with a hospital if more care is needed?

Not affiliated, but we work with both Crestwood and Huntsville and skilled nursing communities in the area based on their needs

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Services and Amenities of Brookdale Hampton Cove

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Garden And Patio

Cleaning services

  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms

Health services

  • Nurse On Staff: 24/7

Guest services

  • Guests At Mealtime

General

  • Minimum Age: 65
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About Brookdale Hampton Cove

Brookdale Hampton Cove we know that memory losses due to Alzheimer's disease and other forms of dementia are progressive and residents' needs are continually changing. That's why we provide balance in our residents' capabilities, personalities, and preferences to create daily routines that enhance their spirits and increase their sense of purpose. We believe the amount of satisfaction our Alzheimer's and dementia care residents receive from the tasks that fill their days goes a long way to maintaining their sense of purpose and overall satisfaction with life. An integral part of this is our promise to encourage each resident to find Daily Moments of Success. To help our residents achieve these moments, our associates receive the tools and training needed in such key areas as specialized dining and the ongoing monitoring of healthcare and behavioral needs, to name a few.

We provide Alzheimer's and dementia care residents with the lifestyle, housing, and services they need in comfortable surroundings combined with the amenities, programs, and care to help stimulate recognition, recall, and wellness in a safe environment. Through years of caring for individuals with dementia, our professional care staff has learned to create optimal surroundings and approaches to care. Familiar environments that our residents have enjoyed throughout their lives are recreated to help them feel reassured and comfortable. The Alzheimer's and dementia care programs at Brookdale Hampton Cove are built to embrace, not restrict our residents' desire to wander and to provide a sense of belonging.

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Brookdale Hampton Cove


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