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BrightStar Care Central Milwaukee Milwaukee, WI

10425 W. North Avenue, Milwaukee, WI 53226

(800) 558-0653 (Caring Family Advisor™)

4.36

(69 reviews)

Offers Home Health Agencies and Home Care

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Reviews of BrightStar Care Central Milwaukee in Milwaukee, Wisconsin

4.36

(69 reviews)

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Anonymous_1710176924

    5

    March 11, 2024

    I am a current client of this provider

    They help me with things I cannot get done. The caregivers are nice and easy to work with.

    Anonymous_1708941948

    2

    February 26, 2024

    I am a past client of this provider

    They could've improved communication and reliability. I had to call several times to find out if someone was coming. I would like them to improve communication and reliability of service.

    Vicki Z_2

    4

    January 8, 2024

    I am a past client of this provider

    We were happy with the services, but the cost was high. We loved the caregiver that we had.

    Donald L_14

    5

    December 6, 2023

    I am a current client of this provider

    I don't really think about it much until they come. I just get an infusion every two months. I like the nurse I am working with. She is very accommodating. She has no problem changing the dates.

    Susan O_12

    4

    August 30, 2023

    I am a current client of this provider

    I was doing pretty well, but I wanted someone with me in case I ran into a problem. I need a caregiver that can take me shopping and doctor appointments. My main problem is that they overcharged me by a mistake in an invoice and I am still waiting for that to be corrected.

    Barbara S_65

    3

    July 11, 2023

    I am a current client of this provider

    My caregivers could have a greater impact if they could come to work. They never call me back. They need to call people when something goes awry.

    Tim M_5

    3

    June 8, 2023

    I am a current client of this provider

    I never know if someone is going to be or not, it's really stressful. They need to be more reliable. If someone is on vacation, they don't have anyone to fill in.

    Carlo M

    5

    April 10, 2023

    I am a current client of this provider

    She'll take all his vitals. There is a young lady who comes, she calls in advance.

    Christine H_8

    4

    February 3, 2023

    I am a current client of this provider

    They come on time. I have a regular person. It's gotten better in the last couple of months, it was pretty bad for a while. I was without somebody for two months when my original person left, and they didn't call me to tell me the original person wasn't coming

    Jacinda A

    5

    November 7, 2022

    I am a current client of this provider

    They're knowledge and helpfulness has helped train me to do the job. They are outstanding. They are prompt and helpful.

    Doreen L_1

    5

    October 6, 2022

    I am a current client of this provider

    They listen and do what I need. I like that their people are attentive and listen to what I need.

    Anonymous_6472

    5

    September 8, 2022

    I am a current client of this provider

    I like that they're good communicators.

    Robert W_36

    5

    August 18, 2022

    I am a current client of this provider

    It helps me out. It is good. They can be good people, and she gets here on time.

    Rowena P

    5

    April 22, 2022

    I am a current client of this provider

    It's helping me to know that someone is there for my mom. I like that when I talk to them on the phones they helped me right away.

    David P_23

    5

    February 3, 2022

    I am a current client of this provider

    The agency is helpful by having aides come to our home. I like that they send good quality caregivers and help with different aspects of care.

    William E_6

    4

    January 6, 2022

    I am a current client of this provider

    Their nursing service is extremely good. The cleaning and other assisting services are good too. They are very cooperative. The only problem I had with them is that it's hard to get help right now.

    Leslie G_13

    5

    November 5, 2021

    I am a current client of this provider

    I live out of state so it has been helpful to have a reliable service for my uncle. They had good follow-through.

    Anonymous_4652

    5

    October 6, 2021

    I am a current client of this provider

    They have matched her with a good caregiver. We like our caregiver, they are very organized and they are efficient with billing.

    Anonymous_1466

    5

    April 14, 2021

    I am a current client of this provider

    They have helped me the most by listening to me. I would tell a friend that they send great caregivers,

    Anthony M_4

    5

    February 4, 2021

    I am a current client of this provider

    They discuss things about my health. They handle life. I like that someone comes over and asks how I am doing. They ask if I have anything I need taken care of.

    Anonymous_4480

    4

    January 19, 2021

    I am a current client of this provider

    If it wasn't for having a personal care worker then he would be in assisted living. Some of them have not been good but the new people have been better. The person who is there now is excellent and the others are horrific.

    Monroe A

    5

    January 7, 2021

    I am a current client of this provider

    They do whatever I need and they do it in a timely manner. They are very dependable and they are very good.

    Gerald G_1

    5

    December 11, 2020

    I am a current client of this provider

    They answer any questions I have about the medication. My caregiver is a very caring individual. If each of the other nurses are as caring as my nurse is, they have nothing to worry about.

    Garry H

    5

    December 9, 2020

    I am a current client of this provider

    If they weren't doing my medicine I would be in bad shape. I like nurses and the people that come. They are knowledgeable and I feel comfortable with what they say.

    Rickey D

    5

    November 21, 2020

    I am a current client of this provider

    There is a good level of communication that we have. I like the nurses that come.

    Anonymous_2286

    3

    October 8, 2020

    I am a current client of this provider

    My caregiver does her job and I can put my life in her hands. BrightStar's management needs to improve. They can return calls, they can let me know if caretakers are coming or not, and if they are not, they can tell me who is coming instead. They have poor management.

    James T_10

    5

    September 23, 2020

    I am a current client of this provider

    I'm looking and feeling better! They were very concise. They knew what they were doing.

    Jonathan B_3

    4

    September 11, 2020

    I am a current client of this provider

    They have helped me out when my shipments weren't showing up. They are consistent, good communicators, and on time.

    Karen B_24

    4

    August 15, 2020

    I am a current client of this provider

    There was as couple of instances where they didn't communicate very well with us. They could have better communication with their clients.

    Edward O_2

    5

    August 14, 2020

    I am a current client of this provider

    They distribute the medication I need. I would highly recommend them.

    Charles H_13

    4

    June 10, 2020

    I am a current client of this provider

    They are disruptive. I have to have them every day for a wound that I haven't had before. It isn't their fault, but it is disruptive. They are personable, patient, and they are caring,

    Larry D_6

    5

    May 22, 2020

    I am a current client of this provider

    I didn't have care before them, and now I get them and they give me some care. They take care of my personal needs. They give good services, they do the best that they can.

    Ava C

    4

    April 22, 2020

    I am a past client of this provider

    She was here on time and was pretty faithful until near the end. They could've seen why the caregiver left.

    James R_13

    5

    March 12, 2020

    I am a current client of this provider

    They are very satisfactory, they follow through. They are very thorough and prompt.

    David S_38

    3

    February 13, 2020

    I am a current client of this provider

    Every time they come, they do what they need to do. The only problem I have is that sometimes they cannot find a replacement when someone does not come. I would like them to get more employees to fill in the shifts.

    Jeffery S

    5

    February 8, 2020

    I am a current client of this provider

    We talk, and I tell her what I expect her to do in the house. She picks up on it right away. They have given me outstanding care. The caregiver takes care of all my needs.

    Robert P

    5

    December 19, 2019

    I am a current client of this provider

    They send me the people that work with me and help me, which makes my daily life easier. I like the personnel from this agency.

    Martin J

    4

    December 17, 2019

    I am a current client of this provider

    I have no problem with BrightStar Care. They need to get some gloves. I get one caregiver that went to Africa, and I called them and said that I wanted them back.

    Ronald L_1

    5

    December 10, 2019

    I am a current client of this provider

    The nurse comes in once a week and fills up the pill boxes. That helps throughout the week. They are friendly, and they respond quickly.

    Anonymous_2886

    3

    November 15, 2019

    I am a current client of this provider

    There have been some good things and some hiccups. They could find a way to communicate with the family to be more helpful. Things have gotten to where I'm not feeling comfortable. I am not hands-on, but I am for my dad, and now I feel like I'm in the dark with things. We've had our issues. The problems we're having are with having consistent care in the home for my father.

    Glenn C

    3

    October 14, 2019

    I am a current client of this provider

    The nurse is fantastic, but the home health aide is drunk. The woman that came to clean didn't show up for 3 weeks, and when she did, she was drunk. The other lady who comes is really good.

    Anonymous_2412

    4

    September 12, 2019

    I am a current client of this provider

    They need to make sure that I have the help that I need. When someone calls in, they cannot find anyone. They need to make sure that they have someone for me and not just tell me sorry.

    Sandra K

    3

    September 6, 2019

    I am a current client of this provider

    Before they put things away, they should ask because my husband can't find his stuff sometimes. They could hire more people that will be on time.

    George M_6

    5

    August 14, 2019

    I am a current client of this provider

    If I did not have them, I would not be able to do shopping. They are good. When I go to the store, they go with me.

    Joryanne D

    5

    July 11, 2019

    I am a current client of this provider

    The one I have now is a keeper. Her work ethic is excellent. I was in healthcare for over 30 years, so I know what needs to be done. Her care and empathy are excellent, and she is right on target. The girls I have have been very excellent. They do everything in their power to be professional.

    Russel P

    5

    July 11, 2019

    I am a current client of this provider

    My father needed help with showering, and he can't do that for himself. They are able to do that for him. The caregivers are very friendly and efficient.

    Daniel B_1

    5

    June 17, 2019

    I am a current client of this provider

    They do the cleaning the way it should be. They're here to do it. As long as the job's done right, I'm happy. They do their job, so far. They're here when they're supposed to be. I'm satisfied with them.

    Anonymous_1812

    5

    April 10, 2019

    I am a current client of this provider

    They're very dependable. They're there, care for my loved one, and take the time with them. It's made my life much easier. I can run different errands myself and do other activities. I'm able to enjoy my life as well. They are detailed and very professional. My loved one loves them.

    Kenneth F_2

    4

    March 8, 2019

    I am a current client of this provider

    They keep me from falling down, which is why we have them. They could improve on getting people here. People don't show up and there is no message left.

    Avis C

    5

    March 8, 2019

    I am a past client of this provider

    The fact that it freed up family members was good. We didn't have to have someone there around the clock and didn't need one of us there overnight. It was nice to know that he would receive care. They were able to provide caregivers immediately when we needed them. We had used them once prior, so we knew they were a good organization to go to. We had three or four caregivers, and they were just very kind and caring and delivered great care to my dad.

    Wilbert W

    4

    February 8, 2019

    I am a current client of this provider

    If they have good people coming in, the impact is wonderful. I have one that comes three days a week and she does a wonderful job. I don't have to tell her what to do every time she comes. She does the job she knows she is supposed to do. They need to make sure the caregivers they send are qualified. They need to make sure they have people here on the days they are supposed to be here. They don't have enough people and sometimes I don't get my services. I went four days last week without anyone showing up.

    Kimberly _1

    5

    January 15, 2019

    I am a current client of this provider

    I don't have to worry about my parents taking their medicine and my mother's hygiene. My dad has dementia and I know he's getting his medicine done. With any kind of hygiene, I know it's being taken care of. I like the way they match my mother up with my caregiver. My relationship my mother has with them feels more like family now.

    James _3

    5

    January 15, 2019

    I am a current client of this provider

    When my caregiver is here she will do what needs to be done and does it well. The caregiver that comes to care for me is here when she says she will.

    Christina Z

    5

    October 26, 2018

    I am a current client of this provider

    The services impact my daily life greatly just in providing information to me and taking some of the burden of off doing laundry and household cleaning. It also helps me in providing companionship for my mother-in-law. I just really like our provider and the gal that comes in to help take care of my mother-in-law. The gal that comes out is very outgoing, very knowledgeable, a hard worker, and very friendly.

    Earl M_3

    4

    October 24, 2018

    I am a current client of this provider

    They help the most with getting him dressed to go to dialysis. I had a problem with the first people that they sent here. They should get better employees.

    Dawn B

    4

    August 21, 2018

    I am a past client of this provider

    The extra pair of hands was a great help. There is not a minimum for hours, but I liked the rate.

    David B

    3

    June 25, 2018

    I am a past client of this provider

    They were able to take me places and help me with my mail. I had a caregiver that was excellent. When they took her away things went downhill. Their management is quite poor. I feel like they do not serve the disabled well enough. They may serve elderly well, but not disabled.

    Jamie S

    5

    April 26, 2018

    I am a current client of this provider

    I have not had a whole lot of interaction with them, but they have straightened out my case and they got the hours right. My caregiver is supremely awesome. She treats me like a person. I could not do 80 percent of what needs to be done.

    Kathy B

    4

    April 24, 2018

    I am a current client of this provider

    Sometimes they lack communications and I didn't have a caregiver one weekend and didn't know about it until they didn't show up. They are there just to sit with her and keep her company and help her up when she needs to.

    Michael G

    5

    April 10, 2018

    I am a past client of this provider

    They were prompt and on time and easy to work with. They have helped me with my bandaging and recovery.

    Dalaina H

    2

    March 21, 2018

    I am a past client of this provider

    A couple of times we didn't get a caregiver because they said they didn't have anybody. The nurse was supposed to come out, and she never came. It's had a really negative impact. I had to call out of my job when my father couldn't get a caregiver.

    Lynn W

    5

    March 17, 2018

    I am a current client of this provider

    I like that they will call me and check in with their caregivers to make sure everything is going well. My caregiver is able to help me get to the VA. I am able to live on my own too.

    Anonymous

    4

    March 14, 2018

    I am a current client of this provider

    I just started with them a while ago. They are only here while my loved one naps. It gives me a chance to go to work.

    Anonymous

    4

    February 16, 2018

    I am a current client of this provider

    They always find someone to cover the shift needed. My resident really appreciates them.

    Cassandra B

    4

    December 21, 2017

    I am a current client of this provider

    BrightStar Care is very accommodating and nice. They provide service to me at home, rather than going to a facility.

    Daut G

    5

    November 27, 2017

    I am a current client of this provider

    BrightStar Care provides good customer service and attention to detail. The importance of my care comes above business. BrightStar Care makes my life easier because I don't have to travel to do my infusions. This saves me and my wife a lot of time arranging and making phone calls.

    Larry D_3

    5

    October 19, 2017

    I am a current client of this provider

    BrightStar Care has great efficiency. BrightStar Care makes my life a whole lot easier.

    JE345534

    4

    June 28, 2016

    I am a current client of this provider

    The caregivers from BrightStar Care are providing companionship, bathing, and helping with Mom's medications and things. They are very nice. Mom is very comfortable with her caregivers. BrightStar Care is very dependable and reasonable.

    Caring105573550

    3

    August 24, 2015

    I am a current client of this provider

    I have a lady that works for me from BrightStar Care, and I really like her, but the agency in general I'm not very happy with. She is excellent, she does a great job, and she is always on time. Their management leaves a lot to be desired. The scheduling is a little messed up, but they bill real fast. The people they give me when she is off are not good people. They told me that they had a lot of people on the south side of Milwaukee, which is where I live, but I get people from the other side of town, and they're not the kind of people I wanted.

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    About BrightStar Care Central Milwaukee in Milwaukee, Wisconsin

    BrightStar Care Central Milwaukee is a Senior Care provider in Milwaukee, Wisconsin that offers residents Home Health Agencies and Home Care services. Contact BrightStar Care Central Milwaukee for more details on services and rates.

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