They take care of my husband so I can go out and do what I want to do for two hours.
I like the people that have worked with my husband. They are caring and qualified to be doing what they are doing.
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Reviews of Right at Home Waukesha
Home Care Reviews for Right at Home Waukesha
April 25, 2019
I am a current client of this provider
April 23, 2019
I am a current client of this provider
They have made things easier because I am not able to get up and down the steps anymore to do laundry.
I like the person that comes once a week. She is very reliable, I can always depend on her, and she knows my tastes and what I like.
April 02, 2019
I am a current client of this provider
They do a really good job at giving daily notes. When there is something out of the ordinary, they call us.
They've kept really good communication with us and they're doing what they said that they would.
April 02, 2019
I am a past client of this provider
The services would help her go to restroom, get dressed, and undressed. At meal time, the caregiver would go to the meal with her and she would cut up her food for her.
We were very pleased with the agency. One thing I liked is that when I called, they answered their phone even when I called at weird times when I thought I would have to leave a message.
April 02, 2019
I am a current client of this provider
They help my loved one primarily with personal hygiene. They help him in and out of the bath tub and make sure his apartment is cleaned up.
I appreciate their flexibility of being able to change services that are needed.
April 02, 2019
I am a current client of this provider
They help with all that my mother needs. They are good at it and take good care of my mom.
They are nice and treat people really well.
April 02, 2019
I am a current client of this provider
It helps me out a lot knowing that someone is there with my loved one.
I like that they have flexibility with getting another caregiver in case one doesn't work out.
March 21, 2019
I am a past client of this provider
They came and were on time.
They just need to not change.
March 06, 2019
I am a current client of this provider
I would tell others that the caregivers are very punctual, very friendly, and they work with my Mom in whatever she would like to do, so they are not pushy. My mom is the type of person who talks a lot and the ladies have been patient with her and listened to her talk and talk and talk.
March 06, 2019
I am a past client of this provider
We were able to stay in our home. We were comfortable that someone was watching over while we were out of the house. There were a couple of caregivers that weren't highly qualified. We just needed someone here to sit in case we needed someone. Every once in a while, we would have to explain things they should have already known.
They followed through when we needed help. When we needed help in a hurry, they helped. They were on time.
March 06, 2019
I am a current client of this provider
They do well with talking with him and making conversation.
They do a good job of cleaning some of the house, but there is no dusting or cleaning of the front room.
March 01, 2019
I am a current client of this provider
The main thing is my shower because I cannot do it alone.
The quality of care is good, they are always on time and they do what needs to be done.
February 21, 2019
I am a current client of this provider
They have helped me by getting me to my doctors appointments and to the city because I don't drive.
Everybody is friendly, they take they time to treat you like a real human being, and they care about you.
February 15, 2019
I am a past client of this provider
They did what we asked them to do, and did it well. They gave their consideration towards my loved one.
They were prompt, friendly, and did their job well.
February 12, 2019
I am a current client of this provider
They take care of the laundry and general cleaning.
They communicate well with their clients.
February 08, 2019
I am a current client of this provider
A new person started working and no one from Right at Home came when the new person was here, so I had to spend two and a half hours going over the care that needed to be provided.
They had an assistant come out, and we didn't get a care plan until three days after we started. We had people come without our telephone numbers or a care plan, and it was because of the assistant not following through.
February 06, 2019
I am a current client of this provider
They have made my life easier.
I like that they are flexible, and they tell me what is going to be done.
February 01, 2019
I am a current client of this provider
They freed me up from having to do all the things that they do.
Their people do a very good job, and if something arises, they try to solve the problem for me.
January 23, 2019
I am a current client of this provider
More availability is needed.
Right at Home does not have enough caregivers that are able to provide the care that is needed. They are not available when it is convenient for us, so it is hard for me to leave the house, and take care of my own house.
January 18, 2019
I am a past client of this provider
The expectations on how to clean were different. I think she did fine with it, but my mom had different ideas on how she should do it.
Eventually, things got to be pretty consistent. The service from the worker was very acceptable.
December 15, 2018
I am a current client of this provider
They have made things easier for me because it gives me a break while they are here so that I can do what I have to do and be able to work. They take a little stress off of me.
So far, the ladies that they have been sending my mom have been very helpful.
December 15, 2018
I am a current client of this provider
I think that my caregiver is a very nice and very talkative person.
She comes for six hours, that is a long time. I would suggest cutting that in half.
December 04, 2018
I am a current client of this provider
They relieve us of being there every day.
They have been very reliable, and they will do a minimum of two hours.
December 01, 2018
I am a current client of this provider
They only come twice a week for a few hours.
They could get to know my loved one and match them up with the caregiver.
December 01, 2018
I am a past client of this provider
The impact was modest because they were only here two days a month, and it was very important.
They are friendly, professional, prompt, true to their word, and reliable.
November 13, 2018
I am a current client of this provider
I would like the caregivers to come for a longer amount of time.
They need to have a wider selection of caregivers.
November 08, 2018
I am a current client of this provider
They provide companionship for my mother.
They could improve their communication. Once in a while we get a new worker and they don't tell us.
November 07, 2018
I am a current client of this provider
There was one time they didn't call me to tell me they weren't coming. I waited for them, and then I called to ask who was coming. They said nobody was coming.
They work with me well. When I need them to come, they try to make sure they have people available.
November 02, 2018
I am a current client of this provider
They are good at helping with her medicine.
I like that the caregiver is very on top of things.
October 25, 2018
I am a current client of this provider
They give him a bath in the morning, and the gentleman stays with him and plays Wii games with him.
They are very friendly, nice, and they provide us with the right care.
October 25, 2018
I am a current client of this provider
They're not making my meals or anything, but they are giving me rides. On the way back they'll take me to the pharmacy and sometimes grocery shopping too.
They are very reliable for me. They always show up when they are supposed to.
October 17, 2018
I am a current client of this provider
The cleaning person does what I can't do.
They do what you want them to do.
October 10, 2018
I am a current client of this provider
They help the most by doing my household chores.
I would recommend them because they are a good company.
October 04, 2018
I am a current client of this provider
They provide companionship for my mother.
The caregiver they have is dependable and gets along well with my mother.
October 04, 2018
I am a current client of this provider
I'm very satisfied with them because they take the pressure off my wife and that's the main reason we have it. She can go and do other activities because someone is watching me.
They're doing a pretty good job.
December 22, 2015
I am a current client of this provider
So far I am pleased with my provider. All my needs are take care of at this time.
December 18, 2015
I am a current client of this provider
Excellent service; Sarah always takes the time to make sure mom is OK. She communicates well and has an excellent relationship with mom. I would highly recommend Right at Home.
December 18, 2015
I am a current client of this provider
Caregiver is very helpful, friendly, and eager to help.
December 16, 2015
I am a current client of this provider
Sarah is an excellent provider and is very alert and aware of what is going on. Her kindness and happy smile is the best of all. We enjoy each other.
June 17, 2014
I am a current client of this provider
Ginger is a great cook!
June 12, 2014
I am a current client of this provider
Employees in the office are very knowledgable, personable and quick. Home care person is charming and has taken a real interest in my father. She is punctual, stays her complete time, and is never absent. I do have concerns about cleaning training, especially in cloth use and handicapped toilet cleaning.
Provider Response
Right at Home Waukesha understands the toilet cleaning preferences and cloth use of some handicapped clients can be different, so our caregivers try to keep this in mind. We encourage our caregivers to accept constructive feedback from our clients, so we can provide the best care possible. We’ll work with each client to make sure everything is just right. Right at Home Waukesha is your trusted friend in home care.
June 29, 2013
I am a current client of this provider
Everything is going well. Thanks! Kelly does laundry and cleaned
June 27, 2013
I am a current client of this provider
They have done a great job of matching the personalities of their caregivers with the needs of my mother. I have been very pleased with how caring these caregivers have been! They have been wonderful with my mom! I have also appreciated their flexibility! We have had schedule changes, emergency needs and cancellations and they have been very understanding!
June 27, 2013
I am a current client of this provider
My mother is aged, has severe dementia, is weak and very agitated. She constantly tries to get up and move about but will fall if she does. Care providers from RAH walk her around for hours at night now. And, they leave thorough notes for us.
June 27, 2013
I am a current client of this provider
Prompt, Cheerful, does everything you ask of her and more. Doesn't stand and gab. She keeps working. Her name is Kim. She cleans for me weekly.
June 27, 2013
I am a current client of this provider
Always friendly-always helpful-willing to work with you. They actually listen to you when you have something to say. And they came to visit my Grandmother when she was in a nursing home healing from a fall. That's a company that CARES! They help my Grandmother
June 27, 2013
I am a current client of this provider
If a caregiver is scheduled- they are always very prompt. Kim in particular have been wonderful. The staff have been very helpful in matching someone to my needs. I would recommend them. Kim is a regular with me for over one year.
June 26, 2013
I am a current client of this provider
John is an efficient administrator. I've hired several staff for a variety of jobs and they're all been excellent workers. Now I can even Skype with my mom! Fast set-up, flexible, and in my experience best thing since sliced bread!
About Right at Home Waukesha
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
