They help with getting my husband up and getting him clean.
They send the same girl every day and I like that.
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Reviews of Right at Home Waukesha
Home Care Reviews for Right at Home Waukesha
December 18, 2020
I am a current client of this provider
December 18, 2020
I am a past client of this provider
It was because of my dad. My dad was more reluctant to have help come in. They did all they could to make him comfortable. The service was great.
I loved the owner. They always double checked to make sure services were okay and they followed up.
December 16, 2020
I am a current client of this provider
They allow me to go places, which is good.
Most of their caregivers are good. Some are not that great. They're probably having a hard time hiring people because of covid. They try to send multiple people which isn't great.
December 14, 2020
I am a past client of this provider
They helped to share the load of care giving.
I would tell them a friend that the caregivers were nice, but one thing they could improve was the availability of our preferred person, her hours were limited and we couldn't increase hours when we needed to.
December 05, 2020
I am a current client of this provider
I'm so happy with the services. She goes over and beyond expectations in caregiving.
They have good communication and have excellent caregivers.
December 05, 2020
I am a past client of this provider
They helped my grandma so it gave me a break.
They were very accommodating and I liked the ladies that they matched with her.
December 05, 2020
I am a current client of this provider
They leave me with no one all the time.
They need to actually fill my shifts.
November 25, 2020
I am a current client of this provider
She wouldn't be able to stay in the home if they didn't come by.
I like the caregivers, they are great people.
November 23, 2020
I am a current client of this provider
It has really helped us a lot. The ones that have come this session I had before. I met most of the other ones but I am gone when they come. I think trying to take care of my husband is the most important.
I think the caregivers are really nice and caring. The owners will come with the girls to the house. I think the fact they come the first time is really important. That was a big difference from the last one we had. I am very happy with them.
November 20, 2020
I am a current client of this provider
They help get her cleaned and dressed.
We get too many caregivers. It would be nice if we could just stick to one or two.
November 18, 2020
I am a current client of this provider
She cooks very well for me and very nutritious which is good for my health.
Ginger is my cook who comes. She is tremendous.
November 17, 2020
I am a current client of this provider
I like to know that my mom is being well cared for.
They are very good at communication and flexibility, and the quality of the caregivers.
November 17, 2020
I am a current client of this provider
The people they have sent have been wonderful. They are willing to help around the house.
They call, and they follow up. The owners make sure they get there on time.
November 09, 2020
I am a past client of this provider
They helped with some chores that I was burdened with.
They were very reliable and on the spot.
November 09, 2020
I am a current client of this provider
The caregivers don't know what qualifications that I need.
The agency needs to come out and see what the person needs to know and how they can handle everything.
November 04, 2020
I am a current client of this provider
My dad has been happy with the food and the company.
They have been doing a good job with my dad.
October 27, 2020
I am a current client of this provider
Ed and I are old with disabilities, and I am unable to help Ed with what he needs. The services at Right at Home are what we need, but the caregivers need to be qualified. There are times I end up in the hospital, and I'm not at home to be with Ed. When I'm gone, there has been a caregiver that doesn't know how to make a meal, even though they are very simple. That worries me very much.
I would like Right at Home to do more training for the caregivers. The caregiver I currently have had no idea how to make a bed and is very limited on what she knows. She tried very hard, but has not received the right training. Apparently Right at Home doesn't train the caregivers very well.
October 27, 2020
I am a current client of this provider
The most helpful part has been just making sure that she takes her pills and gets bathed safely.
The caregivers are very nice, trustworthy, and make me feel comfortable.
October 16, 2020
I am a current client of this provider
They are very friendly and she tries to be helpful.
She wears a mask and gloves.
October 05, 2020
I am a current client of this provider
They have excellent employees, they just need to make sure they come in. They do their best to get people.
I've had some issues with them lately. They could ensure people are scheduled when I've requested them. There have been some gaps in the schedule. One person hasn't answered my calls in the evening.
October 05, 2020
I am a current client of this provider
I would like them to do a little more housework.
I like the flexibility of the person that I work with.
September 28, 2020
I am a current client of this provider
My husband is very very happy.
The people they send are very worth while and dedicated.
September 25, 2020
I am a current client of this provider
The most helpful part is keeping my mom off of the stairs.
I think they are doing okay. When I go to see mom it looks good.
September 21, 2020
I am a current client of this provider
She has told me what I should do in case I have an accident since I am 87 years old. She also told me what to do about bed bugs.
The lady that comes over is from Right at home. She is a wonderful lady who does what I ask her to do and more.
September 21, 2020
I am a current client of this provider
Today was only my first day, but it was a very helpful service.
I can always count on them to arrive on time and get things done.
September 11, 2020
I am a current client of this provider
It makes it so I can leave home.
I like that they work hard to work with my husband and myself on what we specifically need.
September 11, 2020
I am a current client of this provider
My caregiver takes me wherever I need to go.
My caregiver is always on time.
September 11, 2020
I am a past client of this provider
They helped by scheduling activities.
I thought they were professional and very efficient.
September 03, 2020
I am a current client of this provider
I would be stuck here if I didn't have them.
Someone is always available. It doesn't take long to find someone to work. They are agreeable.
September 03, 2020
I am a current client of this provider
I know that he's being taken care of. I would like to be able to go away overnight, but they don't allow their workers to flush his feeding tube, the only thing they could do is to empty the catheter, so I would like a service that is capable of meeting his needs if I go away more than 24 hours.
I like that they give me somebody who is capable of taking care of my father.
August 24, 2020
I am a current client of this provider
They run errands for me.
They help me when my schedule changes.
August 20, 2020
I am a current client of this provider
They do a lot of the work so I do not have to.
I am going to request a different caregiver. I am not happy with the last caregiver.
August 18, 2020
I am a past client of this provider
I didn't have to keep doing everything. We had to manage her medicine and when we weren't there the client would mess things up and it was frustrating.
They were on time, knowledgeable, and extremely patient.
August 05, 2020
I am a current client of this provider
They try to communicate and talk to her. She's by herself so they try to bring up a dialogue.
I like that the office is very professional.
August 05, 2020
I am a past client of this provider
The most helpful part of the care was showering him and cleaning him up.
They gave us very good care. They were concerned for him and they were very nice people.
July 28, 2020
I am a current client of this provider
They are very good to her and make her happy.
They have given us good quality and consistency.
July 23, 2020
I am a current client of this provider
Without them, I wouldn't be able to get away from caring for the client.
They always are able to find a caregiver for me.
July 20, 2020
I am a current client of this provider
I have them come once a month and I enjoy the services I have. She helps me to go out once a month. They help me to do some shopping.
I recommended them to everyone. They are very accommodating and friendly. I have had no problem with the caregivers they have sent out for me.
July 08, 2020
I am a current client of this provider
She makes the bed, cleans the floor, and they clean up nicely.
They are very good and it's just like they are family. They come in and just go to work.
July 08, 2020
I am a current client of this provider
Taking her vitals is the most helpful part of the services.
The caregivers are compassionate and the cost is reasonable.
June 03, 2020
I am a current client of this provider
Right at Home is a wonderful group of people. They each care about the individual being cared for, in my case, my mother. Upon discharge from inpatient rehab 2 1/2 years ago, initially my mom received daily care, and now twice weekly as she improved. Each caregiver is truly caring. They have always asked my mom what and how she wants something done. The agency has been very responsive to any requests we have. So grateful for each and every one of them.
May 12, 2020
I am a current client of this provider
Currently my husband is in a Memory Care facility and required a 1 on 1 caregiver to acclimate to the home. There have been times when my husband attempted to follow me out the door but the caregiver redirected him and a uncomfortable situation was avoided. They help him with his daily grooming including assisting with shaving, washing his hair and brushing his teeth. They also assist with dressing and make sure he is using the toilet facilities.
The caregiver has built up a wonderful relationship with my husband which has been invaluable since COVID-19 caused a shutdown of the home and I was unable to visit.
I have met with the caregivers on several occasions and they have always been punctual, respective and very concerned for my husbands safety and wellbeing. They have made sure that my husband is eating his meals, exercise him frequently and attempt to take him outdoors weather permitting.
I have received calls from the agency with updates and when I have had questions regarding coverage or billing I have always received a prompt response. They have worked closely with me to adjust caregivers hours in an attempt to reduce costs yet make sure that my husband's needs are being met.
March 23, 2020
I am a current client of this provider
They reminisce with her, and gets her out into the community.
They are understanding of her illness.
March 20, 2020
I am a current client of this provider
I had them a couple times. She did some cleaning that I appreciated a lot since I have scoliosis.
We have not seen that much of them since he has been in the hospital for 5 weeks.
March 18, 2020
I am a past client of this provider
I couldn't clean or do anything, so they helped to pick things up, and they helped with laundry.
The people were wonderful, and I really appreciated that we called them at the last minute. I was having a problem keeping my legs wrapped, and they came in the same day or next day to help me.
March 05, 2020
I am a current client of this provider
They just do the different chores that they need and with the cleanliness and hygiene.
They are easy to work with, they are on time, and my parents enjoy the girls.
March 05, 2020
I am a past client of this provider
They were caring and had good communication. Everything went well during our time with them.
They were very personable, knowledgeable and responsible.
February 26, 2020
I am a current client of this provider
They are always available when needed.
I like the choice of workers they have.
February 19, 2020
I am a current client of this provider
The impact has been incredible. We have people working with us that think on their own, and they know what we need sometimes before we even know what we need.
They are quick to satisfy if there are any issues, and they are very professional.
February 19, 2020
I am a current client of this provider
We use them for companionship. If I requested them to do more care, it would have a larger impact. I'm just trying to get her comfortable at this point to get used to the caregivers.
They provide inconsistent caregivers. They change quite frequently.
February 11, 2020
I am a past client of this provider
There were specific requests that I gave that they didn't always follow. They came over because they wanted to see her and I felt that it was inappropriate.
I really liked the caregivers that we had.
February 10, 2020
I am a current client of this provider
They spend time with him.
I like the person that takes care of him.
February 06, 2020
I am a past client of this provider
It allowed me to not have to be there and for the client to not get kicked out of the facility she was in.
Some of the employees that were on site were not accomplishing the mission. The management did a great job.
January 24, 2020
I am a past client of this provider
If she didn't come, my mother would have been alone. The impact was very great.
The people they sent out were great. My mother two caregivers, and she liked them both.
January 22, 2020
I am a current client of this provider
She does everything and keeps me out of problems, she is unbelievable!
I have already recommended them, I recommend them all the time.
December 23, 2019
I am a current client of this provider
They work with you on stuff, and I like the quality and flexibility of the people.
They are reliable when you call them.
December 18, 2019
I am a current client of this provider
I do not have to go visit mom on those days they come.
They could give a little more communication. They could call me to tell me who is coming.
December 17, 2019
I am a current client of this provider
She helps me because I can't vacuum or wash the floor. I need help, and she does the job.
I need help because I can't clean. My caregiver is doing the job.
December 11, 2019
I am a current client of this provider
I don't know how qualified the staff is with dealing with people, but I think they should have people who are educated on the beginning stages of dementia. They need someone who knows how to deal with people who have that situation.
I would not recommend them. I wouldn't tell a friend to go to them. When I first started, they sent a person that had a hernia, and I wasn't sure why they sent them. They have certain limitations when they clean. I would rather have someone that is more thorough. I don't really know how much they can or can't do.
December 04, 2019
I am a current client of this provider
They always call back when I have questions. The girls are very nice.
The girls are really friendly.
December 04, 2019
I am a past client of this provider
It was nice to have someone here to check on him. It gave us peace of mind.
They cater to the needs of your family.
November 22, 2019
I am a current client of this provider
They are very flexible, they are kind, and accommodating.
They could do better to find the right match.
November 22, 2019
I am a past client of this provider
One of the girls that came didn't want to do anything except watch TV. The others were pretty good though.
They needed to be more consistent,. There was someone different every night.
November 20, 2019
I am a current client of this provider
They do everything above and beyond.
They are very efficient, capable, and friendly.
November 18, 2019
I am a current client of this provider
She is just friendly. They go and sit on the deck. They talk. He likes her a lot.
I have no complaints at all. I like the personnel. I like their responsiveness. They go out of the way to do what I need.
November 12, 2019
I am a current client of this provider
They take care of us. The quality of what they do is great.
They're people, and they're quality people. We have no problems with them. They do a good job.
November 07, 2019
I am a current client of this provider
I have had several different caregivers, and 99% of them were great.
I like the company they provide.
October 28, 2019
I am a past client of this provider
I don't know. They did the best they could, though my husband did not participate as well with the services as he should have.
They were there all the time when I needed them. I would definitely recommend them.
October 25, 2019
I am a current client of this provider
She is a friendly type of person, and I enjoy visiting with her when she comes.
I love the fact that the person is very polite and knowledgeable of the things that I request.
October 25, 2019
I am a current client of this provider
I get away while they come to care for my loved one.
They send out quality people that are very caring.
October 21, 2019
I am a past client of this provider
The services were above and beyond. They took my loved one out to the doctor and other places so I could have some rest.
They came out evaluate me, and everything was good. I like that they came and assessed everything before they sent my caregiver out.
October 16, 2019
I am a current client of this provider
They come and clean, vacuum, and dust.
I like that they work well with their customers.
October 11, 2019
I am a current client of this provider
They take care of my mom, and they are very understanding and helpful.
They do a very good job.
October 03, 2019
I am a current client of this provider
I'm free to do other stuff. I like being able to leave and do my errands and not be worried about him at home.
They do a good a job. Whatever is needed to get done gets done.
September 23, 2019
I am a current client of this provider
They have given me peace and taken my worries away. I know my dad is being taken care of. It frees up some of my time. For my dad, I know he feels safe when Right at Home is there. We know that he will receive all of his medication. They take good care of him and his house, and they help things run smoother. Having someone come in also allows him to have people to talk to.
They are very available and reachable.
September 12, 2019
I am a current client of this provider
I only use it when I am away. It is convenient for people who need the services, and they are out of town. Wherever I have gone, I am able to use it and get taken care of.
I like the fact that they are all over the U.S. They try to learn what is needed for you.
September 11, 2019
I am a current client of this provider
We have a complicated family schedule, and they seem to be able to work with it.
When they get to know me, it's very personable. They feel like family.
September 04, 2019
I am a current client of this provider
I only have them for night service. They are helpful, but they are more of an assurance that I am okay at night.
They are courteous, and they are helpful. They stay awake.
September 03, 2019
I am a past client of this provider
I am disabled, so I couldn't do the lifting. They helped me straighten up rooms. After my husband died, the company was nice to talk to. I called the owner and told him I had to discontinue services for now, and that if I ever need them for myself, I will go to Right at Home. He didn't even let me finish my thought. He said that if I ever need them, they will be right back.
I like the people. They are perfect.
September 03, 2019
I am a current client of this provider
It's helped me, a lot. It helps me so I don't have to be at my mom's house every day.
They're good at communicating with each other and with me.
September 03, 2019
I am a past client of this provider
She is a very relaxing lady, and I just liked her.
I liked the service, the lady, and I think they are a good company.
September 03, 2019
I am a current client of this provider
I take care of my husband completely, but I had trouble with something the other night, so a caregiver came out at midnight and showed me how to do something.
They've been helping us with everything, such as showing me how to take care of medication.
August 08, 2019
I am a past client of this provider
They helped me by taking care of what I needed by bathing me and incidentals done at my home.
They are very friendly, qualified on what they do, and they are just very good.
August 08, 2019
I am a past client of this provider
At times, the scheduling could have been handled a little better.
I liked the flexibility as to the stuff that is done.
August 02, 2019
I am a current client of this provider
I have called them on some occasions when I needed someone for an additional day, and they always complied with that right away.
They're on time.
July 29, 2019
I am a past client of this provider
They did companionship the most.
They were dependable.
July 25, 2019
I am a current client of this provider
It allows the rest of the family to do what we need to do and also keep her safe.
They try to be accommodating to their needs.
June 25, 2019
I am a current client of this provider
They let me know what they did when I was gone, and they are friendly. It makes me feel good that I can go do things while they are with my husband.
They are very friendly and listen to directions. They make me feel comfortable.
June 14, 2019
I am a past client of this provider
She only came twice a week. She was very engaging with my mother in-law and father-in-law.
I think that they had good care.
June 04, 2019
I am a current client of this provider
I don't have to give a thought about it for the most part, so it's great.
They are very responsive. My mom didn't like one of her caregivers, so they assured me that caregiver would never return there again. I appreciated that.
May 09, 2019
I am a current client of this provider
It helps my mom so much because she is an older person, so they are able to help with her groceries and clean around the house.
Every time I have called with a request or a suggestion, they have been very positive and responsive.
May 01, 2019
I am a current client of this provider
They get me the supplies that I need, and all of my bills are written.
They're reliable, conscientious, and they consistently show up when they're scheduled to come.
April 02, 2019
I am a current client of this provider
They do a really good job at giving daily notes. When there is something out of the ordinary, they call us.
They've kept really good communication with us and they're doing what they said that they would.
April 02, 2019
I am a past client of this provider
The services would help her go to restroom, get dressed, and undressed. At meal time, the caregiver would go to the meal with her and she would cut up her food for her.
We were very pleased with the agency. One thing I liked is that when I called, they answered their phone even when I called at weird times when I thought I would have to leave a message.
April 02, 2019
I am a current client of this provider
They help my loved one primarily with personal hygiene. They help him in and out of the bath tub and make sure his apartment is cleaned up.
I appreciate their flexibility of being able to change services that are needed.
April 02, 2019
I am a current client of this provider
It helps me out a lot knowing that someone is there with my loved one.
I like that they have flexibility with getting another caregiver in case one doesn't work out.
March 21, 2019
I am a past client of this provider
They came and were on time.
They just need to not change.
March 06, 2019
I am a current client of this provider
I would tell others that the caregivers are very punctual, very friendly, and they work with my Mom in whatever she would like to do, so they are not pushy. My mom is the type of person who talks a lot and the ladies have been patient with her and listened to her talk and talk and talk.
March 06, 2019
I am a past client of this provider
We were able to stay in our home. We were comfortable that someone was watching over while we were out of the house. There were a couple of caregivers that weren't highly qualified. We just needed someone here to sit in case we needed someone. Every once in a while, we would have to explain things they should have already known.
They followed through when we needed help. When we needed help in a hurry, they helped. They were on time.
March 06, 2019
I am a current client of this provider
They do well with talking with him and making conversation.
They do a good job of cleaning some of the house, but there is no dusting or cleaning of the front room.
February 21, 2019
I am a current client of this provider
They have helped me by getting me to my doctors appointments and to the city because I don't drive.
Everybody is friendly, they take they time to treat you like a real human being, and they care about you.
February 15, 2019
I am a past client of this provider
They did what we asked them to do, and did it well. They gave their consideration towards my loved one.
They were prompt, friendly, and did their job well.
February 01, 2019
I am a current client of this provider
They freed me up from having to do all the things that they do.
Their people do a very good job, and if something arises, they try to solve the problem for me.
December 15, 2018
I am a current client of this provider
They have made things easier for me because it gives me a break while they are here so that I can do what I have to do and be able to work. They take a little stress off of me.
So far, the ladies that they have been sending my mom have been very helpful.
December 04, 2018
I am a current client of this provider
They relieve us of being there every day.
They have been very reliable, and they will do a minimum of two hours.
December 01, 2018
I am a past client of this provider
The impact was modest because they were only here two days a month, and it was very important.
They are friendly, professional, prompt, true to their word, and reliable.
November 13, 2018
I am a current client of this provider
I would like the caregivers to come for a longer amount of time.
They need to have a wider selection of caregivers.
October 25, 2018
I am a current client of this provider
They're not making my meals or anything, but they are giving me rides. On the way back they'll take me to the pharmacy and sometimes grocery shopping too.
They are very reliable for me. They always show up when they are supposed to.
October 10, 2018
I am a current client of this provider
They help the most by doing my household chores.
I would recommend them because they are a good company.
October 04, 2018
I am a current client of this provider
They provide companionship for my mother.
The caregiver they have is dependable and gets along well with my mother.
October 04, 2018
I am a current client of this provider
I'm very satisfied with them because they take the pressure off my wife and that's the main reason we have it. She can go and do other activities because someone is watching me.
They're doing a pretty good job.
December 22, 2015
I am a current client of this provider
So far I am pleased with my provider. All my needs are take care of at this time.
December 18, 2015
I am a current client of this provider
Excellent service; Sarah always takes the time to make sure mom is OK. She communicates well and has an excellent relationship with mom. I would highly recommend Right at Home.
December 18, 2015
I am a current client of this provider
Caregiver is very helpful, friendly, and eager to help.
December 16, 2015
I am a current client of this provider
Sarah is an excellent provider and is very alert and aware of what is going on. Her kindness and happy smile is the best of all. We enjoy each other.
June 17, 2014
I am a current client of this provider
Ginger is a great cook!
June 12, 2014
I am a current client of this provider
Employees in the office are very knowledgable, personable and quick. Home care person is charming and has taken a real interest in my father. She is punctual, stays her complete time, and is never absent. I do have concerns about cleaning training, especially in cloth use and handicapped toilet cleaning.
Provider Response
Right at Home Waukesha understands the toilet cleaning preferences and cloth use of some handicapped clients can be different, so our caregivers try to keep this in mind. We encourage our caregivers to accept constructive feedback from our clients, so we can provide the best care possible. We’ll work with each client to make sure everything is just right. Right at Home Waukesha is your trusted friend in home care.
June 29, 2013
I am a current client of this provider
Everything is going well. Thanks! Kelly does laundry and cleaned
June 27, 2013
I am a current client of this provider
They have done a great job of matching the personalities of their caregivers with the needs of my mother. I have been very pleased with how caring these caregivers have been! They have been wonderful with my mom! I have also appreciated their flexibility! We have had schedule changes, emergency needs and cancellations and they have been very understanding!
June 27, 2013
I am a current client of this provider
My mother is aged, has severe dementia, is weak and very agitated. She constantly tries to get up and move about but will fall if she does. Care providers from RAH walk her around for hours at night now. And, they leave thorough notes for us.
June 27, 2013
I am a current client of this provider
Prompt, Cheerful, does everything you ask of her and more. Doesn't stand and gab. She keeps working. Her name is Kim. She cleans for me weekly.
June 27, 2013
I am a current client of this provider
Always friendly-always helpful-willing to work with you. They actually listen to you when you have something to say. And they came to visit my Grandmother when she was in a nursing home healing from a fall. That's a company that CARES! They help my Grandmother
June 27, 2013
I am a current client of this provider
If a caregiver is scheduled- they are always very prompt. Kim in particular have been wonderful. The staff have been very helpful in matching someone to my needs. I would recommend them. Kim is a regular with me for over one year.
June 26, 2013
I am a current client of this provider
John is an efficient administrator. I've hired several staff for a variety of jobs and they're all been excellent workers. Now I can even Skype with my mom! Fast set-up, flexible, and in my experience best thing since sliced bread!
About Right at Home Waukesha
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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