Right at Home Waukesha

Offers Home Care

185 Reviews

2019, 2020, 2021, 2022

9600 W. Greenfield Ave.

West Allis

53214

Right at Home Waukesha

https://d13iq96prksfh0.cloudfront.net/cdn/photos/147233/730x450%23.jpeg

4.7 185

Janet R_4 2022-09-21 They have helped the most by doing my grocery shopping and my laundry. I like them because the person who comes really knows what I like, we often talk on the phone and she is very thoughtful and very helpful. I am a current client of this provider

5 5 1

Cliff C_1 2022-08-18 The agency answers my questions. I like this agency because they are professional. I am a current client of this provider

5 5 1

Mary C_82 2022-08-08 They help with my bathing and helping to clean my house. The workers are good and reliable. I am a current client of this provider

5 5 1

Lynn S_23 2022-08-04 I can leave whenever they are there for her because I trust them with her. They are reliable because the caregiver arrives on time. I am a current client of this provider

5 5 1

Joan P_11 2022-08-01 I can go out and do things. They help with things around the house. It's for my peace of mind and it gives me a little relief. I am a current client of this provider

5 5 1

Cindy S_24 2022-08-01 They make our experience positive with the level of care they have provided so far. I like that the company has good staff and management. I am a current client of this provider

5 5 1

Nancy G_25 2022-07-13 She is only there once a week. The caregiver is a very capable person. I like the caregiver my mom has. I am a current client of this provider

5 5 1

Angelo C_3 2022-07-01 The most helpful has been their ability to navigate the needs of the schedule. I like they work very hard at trying to be accommodating to your needs. I am a current client of this provider

5 5 1

KATHLEEN E 2022-07-01 The agency helps with my shower and washes my hair. I liked the person that comes to my home so I like the agency because I like hee. I am a current client of this provider

5 5 1

Linda B_63 2022-07-01 It keeps him happy and it gives me a break. They're careful about what caregivers they send. I am a current client of this provider

5 5 1

Mary K_34 2022-06-08 They take me to appointments. They are always available when I need them. I am a current client of this provider

5 5 1

Eugene H_5 2022-06-08 They have helped the most by sending someone to help me with anything I need. I like the older guy that is attending to me, his name is Bill. I am a current client of this provider

5 5 1

Anonymous_2407 2022-06-06 I like the caregiver. They are very accommodating. I am a current client of this provider

5 5 1

Jackie M_8 2022-05-03 They help drive for groceries and such, since we can't do that anymore. They are efficient, always on time. I am a current client of this provider

5 5 1

Anonymous_6088 2022-05-03 They can make it positive by doing everything they are supposed to do. They need to sign the book and when they get done early look around to see if there is anything else to do. They need to make sure that their employees are signing the log and checking the notes. They need to check the references. I am a current client of this provider

5 4 1

Rita S_6 2022-05-03 They provide great quality services. They've been pretty consistent. I am a current client of this provider

5 5 1

DOROTHY S 2022-04-11 They are on time and they let me know when they are coming and leaving. She is personal and helpful. I am a current client of this provider

5 5 1

George K_7 2022-04-11 The provider has helped the most providing their services. I like that they are efficient and communicate well. I am a current client of this provider

5 4 1

Jeff B_14 2022-03-16 I don't really need them a lot but they do give me peace of mind, knowing someone is there. They should work on communication a little bit. I am a current client of this provider

5 4 1

Ron P_3 2022-03-16 The agency helps vacuum and do the dishes. The agency cares about what they are doing. I am a current client of this provider

5 5 1

Cheryl L_6 2022-03-01 It's great for me. I treasure the two days I have them coming in - I don't have to worry about a thing. My husband has Parkinson's. I like the quality of the people and the concern they have. I am a current client of this provider

5 5 1

Mary H_99 2022-02-16 They take really good care of me. They help me shower and are friendly They are very courteous and try to work things out that work with my schedule. I am a current client of this provider

5 5 1

Catherine C_10 2022-02-07 They provide with her a way to get out and do things. I like that they are excellent communicators. I am a current client of this provider

5 5 1

Pat M_11 2022-02-01 I don't have Jenny every day but she is such a big help to me. She is so strong and so tall. She can help me lift things and reach for things I can not. This time in our country is difficult and I know good workers are hard to come by and they are having struggles with staffing. They do not have enough staff. I would still recommend them. I am a current client of this provider

5 5 1

Anonymous_5586 2022-01-19 The agency came out to my house and explained everything to me. I liked that the caregivers were helpful and on time. I am a past client of this provider

5 4 1

Beth R_4 2022-01-19 My mom could do what she needed on her own, they were only there as a safety measure. I liked that the owner and another employee came out to meet us about the care. I also liked that each time there was a new caregiver, the owner would come out with them. I am a past client of this provider

5 4 1

Claudia H_6 2022-01-19 The services limited the use of stairs. This agency came ahead of time to asses my mother's needs. I am a past client of this provider

5 5 1

Lloyd B_1 2022-01-11 When they are here its very helpful because I can get out of the house and do other things I need to do. I really like that they are good at answering my questions regarding caregivers coming. I am a past client of this provider

5 5 1

Judy C_12 2022-01-11 For me, I was happy to have them so I could leave for a while. I liked them and would refer them to someone else. They were very friendly. They left us cookies at Christmas and would call to see how he was doing. I am a past client of this provider

5 4 1

Marvin W_3 2022-01-06 I like that ginger cooks for me she's a very good cook. They are prompt and i liked the person that comes to service me. I am a current client of this provider

5 5 1

Chester S 2022-01-04 They are consistent and they check in. I like that the manager's call me and let me know if a caregiver can't come and they try to fill someone in. I am a current client of this provider

5 5 1

Mea C 2021-12-20 It went from companionship to direct care, such as bathing, and it really switched. They are dependable. I am a past client of this provider

5 5 1

Joyce A_10 2021-12-16 They've made my experience positive by making it so we don't have to scramble last minute to get care I like Right at Home because they're consistent and have good follow-through. I am a current client of this provider

5 5 1

Anonymous_5509 2021-12-01 It frees me up from having to run back and forth. They worked with me really well and when someone wasn't able to show up they worked with me. I am a current client of this provider

5 5 1

Anonymous_5379 2021-11-16 I was 2,000 miles away and my husband ended up in the hospital, and they came to get him from the hospital for me. I like that they really help me out, and they were there for me. I am a current client of this provider

5 5 1

Anonymous_4085 2021-11-09 I like that they sent they the right person for the job. We liked how they were very professional and the caregiver they sent was excellent. I am a past client of this provider

5 5 1

Robert G_29 2021-11-09 They have made things easier for me by being here and helping me with whatever I need to. I like that they were on time. I am a current client of this provider

5 4 1

John R_27 2021-11-01 I need the transportation that they provide. I like the caregivers because they are on time and make sure that I get home okay. I am a current client of this provider

5 5 1

Brenda N_4 2021-11-01 It was generally the same lady every time. I appreciated the care the lady gave. I am a past client of this provider

5 5 1

Mary L_55 2021-11-01 It was such a relief to be able to get away. I can go do the things I need to do without worrying about it. It gave me some respite. The caregivers do a great job. I am a current client of this provider

5 5 1

Anonymous_5339 2021-10-20 We have been very happy with them. They help with things like giving him lunch. I like that they take good notes for me on a daily basis. I am a current client of this provider

5 5 1

Deborah S_1 2021-10-19 The caregivers help me do things that I can't do for myself. The agency always sends caregivers that I like and that do what I need. I am a current client of this provider

5 5 1

Marty W_3 2021-10-13 They sent us services on short-term notice when we really needed it. They did the best they could at providing care for my father. I am a past client of this provider

5 4 1

Terry D_6 2021-10-13 They do physical tasks that my mother can no longer do and she has become a companion to her. I was pleasantly impressed with how they came and sat around the table with us and outlined what would be happening. I am a current client of this provider

5 5 1

Jeanne B_6 2021-10-06 They've been helpful around the house. I'm a college student, and it can get hectic for me. It's been a blessing for me and my family. We have someone very trustworthy in the house. I don't know how much more I could ask of the caregiver! She is considerate of what my grandmother needs or wants. I am a current client of this provider

5 5 1

Andi L 2021-09-27 They don't send crabby people. They listen to your feedback and try to work with you. I am a current client of this provider

5 4 1

Denise B_10 2021-09-23 I think our caregiver's name is Lisa. She does exactly what is needed and even a little extra. They do exactly what the client wants to be done. I am a current client of this provider

5 5 1

Anonymous_5164 2021-09-21 They help most by giving my husband a shower. I like the people who have been coming. They are very prompt. I am a current client of this provider

5 5 1

Barbara S_58 2021-09-17 I like that if someone new comes the boss comes as well. I like that they provide consistent care. I am a current client of this provider

5 5 1

Carole J_2 2021-09-16 I have made some good friends with my caregivers. They always come through and very professional. I am a current client of this provider

5 5 1

Jim G_13 2021-09-08 They would give him a bath. I liked that they were courteous. I am a past client of this provider

5 5 1

David B_43 2021-08-23 My mother died the day after the care started. They were "Right at Home," like the name says. I am a past client of this provider

5 4 1

Steve F_9 2021-08-19 They just came once a week, so trying to keep the same person would have been nice. There was a lot of turnover. They could improve their communication. I am a past client of this provider

5 4 1

Diane S_31 2021-08-12 She didn't really trust the caregiver because she is blind. She felt that the caregiver wasn't honest all the time. They staff was friendly. I am a past client of this provider

5 4 1

Michael W_12 2021-08-06 They help me write bills and work on my spreadsheet. There have been some cancels and no-shows. I am a current client of this provider

5 4 1

Anonymous_5117 2021-08-03 He's a good worker, that's what we hired them for. It's very nice. The individual they chose for us does a really good job. I am a current client of this provider

5 5 1

Anonymous_5018 2021-07-19 They keep telling me I need to be more specific about what I want done, but I don't know if I can be more specific. I would recommend them, but this is the only experience I've had with a cleaning service.There was only one time a caregiver didn't show up. I am a current client of this provider

5 3 1

Bill C_17 2021-07-06 It's quite important to her. They do a good job, so there is nothing I can think of that they can improve on. They are easy to deal with. I am a current client of this provider

5 4 1

Nora E 2021-07-01 They gave him hands-on care. I appreciated the treatment they gave him. I am a past client of this provider

5 5 1

Shelly K_1 2021-07-01 The caregivers are personal and they bond with her emotionally. They send high quality people to us. I am a current client of this provider

5 5 1

HELEN V 2021-06-24 They play cards with her and talk to her. I like that she has someone other than me to talk to. She provides great companionship. Tina is sweet and we really got a good match in her. I am a current client of this provider

5 5 1

Anonymous_4972 2021-06-11 The consistency of care is most helpful. I like having the same person come every time. They were reactive to our needs. I am a past client of this provider

5 4 1

ELROY K 2021-06-08 The care about people and the management follows through. I like the people that came over and they followed up with the manager. I am a current client of this provider

5 5 1

EMILIA M 2021-05-21 They do their job and help her with things. I like that they provided us with the services. I am a current client of this provider

5 5 1

Margie S_2 2021-05-13 I would like my caregivers to get their work done a little faster, but they do a good job cleaning. I like that my caregivers come when they're supposed to. I am a current client of this provider

5 4 1

Brian W_11 2021-05-07 John, the owner, comes out with the caregivers to show them what to do. I think they are responsive. If I call them to get an extra day, as long as I give them enough time, they can usually handle it. I am a current client of this provider

5 5 1

Jeff S_10 2021-05-07 They could accomplish a little bit more when they're here. I like their attention to detail. They communicate well with me at all times. I am a current client of this provider

5 5 1

Therese L 2021-05-06 My caregiver has helped me get organized. I like that I have a consistent caregiver each week. I am a current client of this provider

5 5 1

Mary B_107 2021-04-29 They do everything I ask them to. There is not much that I don't like. I am a current client of this provider

5 5 1

Greg S_8 2021-04-23 They could do more to give my dad free time so he's not having to take care of my mom as much. I would tell a friend that they're pretty flexible sand observant. I am a current client of this provider

5 4 1

Trisha M_1 2021-04-12 They are very knowledgeable. She was not lonely with them. In the beginning when we first had everything getting organized. They had an in house appointment. We were always able to be contacted if we needed to. They are timely, friendly, and flexible. I am a past client of this provider

5 5 1

Wayne W 2021-04-07 They have helped me the most by solving my problems. I would tell a friend that they respond very well. I am a current client of this provider

5 5 1

Kathy K_8 2021-04-05 He resists help from anyone, but they allow me to get me to get out of the house. They really work to be accommodating and they give us what we are looking for. I am a current client of this provider

5 5 1

Anonymous_4618 2021-03-08 They are friendly and caring. I like that they have always been available when we need them. I am a current client of this provider

5 5 1

Kathleen K_2 2021-03-02 They have helped the most in playing cards and games with her. I like that the company is friendly and polite. I am a current client of this provider

5 4 1

Anonymous_4493 2021-02-17 It gave relief to my dad. I liked the caregiver. She was very friendly and did what needed to be done. I am a past client of this provider

5 5 1

FLOYD AND PATRICIA H 2021-02-03 The caregiver is always on time. I like the housekeeper. She works hard. I am a current client of this provider

5 5 1

Peggy K_6 2021-02-03 The main focus is keeping my dad on an even keel and that was handled the way we hoped it would be. They are responsive and very helpful. They had availability where some of the other places did not. I am a past client of this provider

5 5 1

LOLA V 2021-02-01 She helped me today with a shower, she shampooed my hair. They follow through if something goes wrong. I am a current client of this provider

5 5 1

Anonymous_4420 2021-01-25 They performed the physically exercising every week. It gives me a break to run errands. I like the fact that John introduced our caregivers to make the transitions easy for us. I am a past client of this provider

5 4 1

Anonymous_4461 2021-01-18 They needed to help me do things. They could have provided more personal and caring care. I am a past client of this provider

5 1 1

Anonymous_4447 2021-01-11 She hated it and didn't want the caregivers in her house. They didn't do anything for her, except make her meals. My aunt said the caregivers were nice, but just sat on the couch a lot and watched TV. I am a past client of this provider

5 3 1

Anonymous_2237 2021-01-11 They took care of Joe when we couldn't and didn't have time. I like the caregivers they sent to us. I am a past client of this provider

5 5 1

Jerry G_4 2021-01-06 They are professional and helped my wife a lot. They seemed very professional and knew what they were supposed to do. I am a past client of this provider

5 5 1

Myung S 2020-12-18 They help with getting my husband up and getting him clean. They send the same girl every day and I like that. I am a current client of this provider

5 5 1

Amy R_2 2020-12-18 It was because of my dad. My dad was more reluctant to have help come in. They did all they could to make him comfortable. The service was great. I loved the owner. They always double checked to make sure services were okay and they followed up. I am a past client of this provider

5 5 1

Anonymous_4341 2020-12-16 They allow me to go places, which is good. Most of their caregivers are good. Some are not that great. They're probably having a hard time hiring people because of covid. They try to send multiple people which isn't great. I am a current client of this provider

5 4 1

Jane M_5 2020-12-14 They helped to share the load of care giving. I would tell them a friend that the caregivers were nice, but one thing they could improve was the availability of our preferred person, her hours were limited and we couldn't increase hours when we needed to. I am a past client of this provider

5 4 1

Michelle L_5 2020-12-05 They helped my grandma so it gave me a break. They were very accommodating and I liked the ladies that they matched with her. I am a past client of this provider

5 5 1

Heidi S_3 2020-12-05 They leave me with no one all the time. They need to actually fill my shifts. I am a current client of this provider

5 3 1

Karen N_10 2020-11-25 She wouldn't be able to stay in the home if they didn't come by. I like the caregivers, they are great people. I am a current client of this provider

5 5 1

Lucy B_11 2020-11-20 They help get her cleaned and dressed. We get too many caregivers. It would be nice if we could just stick to one or two. I am a current client of this provider

5 4 1

Doris S_7 2020-11-17 I like to know that my mom is being well cared for. They are very good at communication and flexibility, and the quality of the caregivers. I am a current client of this provider

5 5 1

Nicole G_1 2020-11-17 The people they have sent have been wonderful. They are willing to help around the house. They call, and they follow up. The owners make sure they get there on time. I am a current client of this provider

5 5 1

Nancy M_41 2020-11-09 They helped with some chores that I was burdened with. They were very reliable and on the spot. I am a past client of this provider

5 5 1

Kathy F_3 2020-11-09 The caregivers don't know what qualifications that I need. The agency needs to come out and see what the person needs to know and how they can handle everything. I am a current client of this provider

5 4 1

Ed & Ruth R 2020-10-27 Ed and I are old with disabilities, and I am unable to help Ed with what he needs. The services at Right at Home are what we need, but the caregivers need to be qualified. There are times I end up in the hospital, and I'm not at home to be with Ed. When I'm gone, there has been a caregiver that doesn't know how to make a meal, even though they are very simple. That worries me very much. I would like Right at Home to do more training for the caregivers. The caregiver I currently have had no idea how to make a bed and is very limited on what she knows. She tried very hard, but has not received the right training. Apparently Right at Home doesn't train the caregivers very well. I am a current client of this provider

5 4 1

Fran G_2 2020-10-27 The most helpful part has been just making sure that she takes her pills and gets bathed safely. The caregivers are very nice, trustworthy, and make me feel comfortable. I am a current client of this provider

5 5 1

Anonymous_4100 2020-10-05 They have excellent employees, they just need to make sure they come in. They do their best to get people. I've had some issues with them lately. They could ensure people are scheduled when I've requested them. There have been some gaps in the schedule. One person hasn't answered my calls in the evening. I am a current client of this provider

5 4 1

Sandy D_9 2020-09-25 The most helpful part is keeping my mom off of the stairs. I think they are doing okay. When I go to see mom it looks good. I am a current client of this provider

5 4 1

MERLIN S 2020-09-21 She has told me what I should do in case I have an accident since I am 87 years old. She also told me what to do about bed bugs. The lady that comes over is from Right at home. She is a wonderful lady who does what I ask her to do and more. I am a current client of this provider

5 5 1

Anonymous_2161 2020-09-11 My caregiver takes me wherever I need to go. My caregiver is always on time. I am a current client of this provider

5 5 1

Gary B_14 2020-09-11 They helped by scheduling activities. I thought they were professional and very efficient. I am a past client of this provider

5 5 1

Anonymous_1258 2020-09-03 I know that he's being taken care of. I would like to be able to go away overnight, but they don't allow their workers to flush his feeding tube, the only thing they could do is to empty the catheter, so I would like a service that is capable of meeting his needs if I go away more than 24 hours. I like that they give me somebody who is capable of taking care of my father. I am a current client of this provider

5 4 1

Marjorie H_3 2020-08-24 They run errands for me. They help me when my schedule changes. I am a current client of this provider

5 5 1

Bev P_1 2020-08-20 They do a lot of the work so I do not have to. I am going to request a different caregiver. I am not happy with the last caregiver. I am a current client of this provider

5 5 1

Tom B_14 2020-08-18 I didn't have to keep doing everything. We had to manage her medicine and when we weren't there the client would mess things up and it was frustrating. They were on time, knowledgeable, and extremely patient. I am a past client of this provider

5 5 1

Philip H 2020-08-05 The most helpful part of the care was showering him and cleaning him up. They gave us very good care. They were concerned for him and they were very nice people. I am a past client of this provider

5 5 1

Sheila D_1 2020-07-23 Without them, I wouldn't be able to get away from caring for the client. They always are able to find a caregiver for me. I am a current client of this provider

5 5 1

Carole S_6 2020-07-08 She makes the bed, cleans the floor, and they clean up nicely. They are very good and it's just like they are family. They come in and just go to work. I am a current client of this provider

5 5 1

Christine B_6 2020-07-08 Taking her vitals is the most helpful part of the services. The caregivers are compassionate and the cost is reasonable. I am a current client of this provider

5 5 1

Beth P 2020-06-03 Right at Home is a wonderful group of people. They each care about the individual being cared for, in my case, my mother. Upon discharge from inpatient rehab 2 1/2 years ago, initially my mom received daily care, and now twice weekly as she improved. Each caregiver is truly caring. They have always asked my mom what and how she wants something done. The agency has been very responsive to any requests we have. So grateful for each and every one of them. I am a current client of this provider

5 5 1

KeegsMom 2020-05-12 Currently my husband is in a Memory Care facility and required a 1 on 1 caregiver to acclimate to the home. There have been times when my husband attempted to follow me out the door but the caregiver redirected him and a uncomfortable situation was avoided. They help him with his daily grooming including assisting with shaving, washing his hair and brushing his teeth. They also assist with dressing and make sure he is using the toilet facilities. The caregiver has built up a wonderful relationship with my husband which has been invaluable since COVID-19 caused a shutdown of the home and I was unable to visit. I have met with the caregivers on several occasions and they have always been punctual, respective and very concerned for my husbands safety and wellbeing. They have made sure that my husband is eating his meals, exercise him frequently and attempt to take him outdoors weather permitting. I have received calls from the agency with updates and when I have had questions regarding coverage or billing I have always received a prompt response. They have worked closely with me to adjust caregivers hours in an attempt to reduce costs yet make sure that my husband's needs are being met. I am a current client of this provider

5 4 1

Jane G_10 2020-03-23 They reminisce with her, and gets her out into the community. They are understanding of her illness. I am a current client of this provider

5 4 1

Patricia (_2 2020-03-20 I had them a couple times. She did some cleaning that I appreciated a lot since I have scoliosis. We have not seen that much of them since he has been in the hospital for 5 weeks. I am a current client of this provider

5 5 1

Karla S_2 2020-03-05 They were caring and had good communication. Everything went well during our time with them. They were very personable, knowledgeable and responsible. I am a past client of this provider

5 5 1

Elizabeth (_3 2020-02-26 They are always available when needed. I like the choice of workers they have. I am a current client of this provider

5 5 1

Cee C 2020-02-19 The impact has been incredible. We have people working with us that think on their own, and they know what we need sometimes before we even know what we need. They are quick to satisfy if there are any issues, and they are very professional. I am a current client of this provider

5 5 1

Christy K 2020-02-19 We use them for companionship. If I requested them to do more care, it would have a larger impact. I'm just trying to get her comfortable at this point to get used to the caregivers. They provide inconsistent caregivers. They change quite frequently. I am a current client of this provider

5 4 1

Lisa H_7 2020-02-11 There were specific requests that I gave that they didn't always follow. They came over because they wanted to see her and I felt that it was inappropriate. I really liked the caregivers that we had. I am a past client of this provider

5 5 1

Garrett S 2020-02-06 It allowed me to not have to be there and for the client to not get kicked out of the facility she was in. Some of the employees that were on site were not accomplishing the mission. The management did a great job. I am a past client of this provider

5 4 1

Judy L_15 2020-01-24 If she didn't come, my mother would have been alone. The impact was very great. The people they sent out were great. My mother two caregivers, and she liked them both. I am a past client of this provider

5 5 1

Janice W_6 2020-01-22 She does everything and keeps me out of problems, she is unbelievable! I have already recommended them, I recommend them all the time. I am a current client of this provider

5 5 1

Greg W_1 2019-12-18 I do not have to go visit mom on those days they come. They could give a little more communication. They could call me to tell me who is coming. I am a current client of this provider

5 5 1

Anonymous_317 2019-12-17 She helps me because I can't vacuum or wash the floor. I need help, and she does the job. I need help because I can't clean. My caregiver is doing the job. I am a current client of this provider

5 4 1

Anonymous_2955 2019-12-11 I don't know how qualified the staff is with dealing with people, but I think they should have people who are educated on the beginning stages of dementia. They need someone who knows how to deal with people who have that situation. I would not recommend them. I wouldn't tell a friend to go to them. When I first started, they sent a person that had a hernia, and I wasn't sure why they sent them. They have certain limitations when they clean. I would rather have someone that is more thorough. I don't really know how much they can or can't do. I am a current client of this provider

5 4 1

Sandra M_1 2019-12-04 They always call back when I have questions. The girls are very nice. The girls are really friendly. I am a current client of this provider

5 5 1

Anonymous_1866 2019-12-04 It was nice to have someone here to check on him. It gave us peace of mind. They cater to the needs of your family. I am a past client of this provider

5 5 1

Debbie P_8 2019-11-22 They are very flexible, they are kind, and accommodating. They could do better to find the right match. I am a current client of this provider

5 4 1

Kris H_4 2019-11-22 One of the girls that came didn't want to do anything except watch TV. The others were pretty good though. They needed to be more consistent,. There was someone different every night. I am a past client of this provider

5 4 1

June N_1 2019-11-20 They do everything above and beyond. They are very efficient, capable, and friendly. I am a current client of this provider

5 5 1

Pat M_7 2019-11-18 She is just friendly. They go and sit on the deck. They talk. He likes her a lot. I have no complaints at all. I like the personnel. I like their responsiveness. They go out of the way to do what I need. I am a current client of this provider

5 5 1

Tom & Betty O 2019-11-12 They take care of us. The quality of what they do is great. They're people, and they're quality people. We have no problems with them. They do a good job. I am a current client of this provider

5 5 1

Sheila H_1 2019-11-07 I have had several different caregivers, and 99% of them were great. I like the company they provide. I am a current client of this provider

5 5 1

Geraldine (_1 2019-10-28 I don't know. They did the best they could, though my husband did not participate as well with the services as he should have. They were there all the time when I needed them. I would definitely recommend them. I am a past client of this provider

5 4 1

Sue M_4 2019-10-25 I get away while they come to care for my loved one. They send out quality people that are very caring. I am a current client of this provider

5 5 1

Bea K 2019-10-21 The services were above and beyond. They took my loved one out to the doctor and other places so I could have some rest. They came out evaluate me, and everything was good. I like that they came and assessed everything before they sent my caregiver out. I am a past client of this provider

5 5 1

Anthony P_5 2019-10-11 They take care of my mom, and they are very understanding and helpful. They do a very good job. I am a current client of this provider

5 5 1

Anonymous_2579 2019-10-03 I'm free to do other stuff. I like being able to leave and do my errands and not be worried about him at home. They do a good a job. Whatever is needed to get done gets done. I am a current client of this provider

5 5 1

Kathy J_5 2019-09-23 They have given me peace and taken my worries away. I know my dad is being taken care of. It frees up some of my time. For my dad, I know he feels safe when Right at Home is there. We know that he will receive all of his medication. They take good care of him and his house, and they help things run smoother. Having someone come in also allows him to have people to talk to. They are very available and reachable. I am a current client of this provider

5 5 1

Anonymous_2462 2019-09-12 I only use it when I am away. It is convenient for people who need the services, and they are out of town. Wherever I have gone, I am able to use it and get taken care of. I like the fact that they are all over the U.S. They try to learn what is needed for you. I am a current client of this provider

5 5 1

Ruth H_16 2019-09-11 We have a complicated family schedule, and they seem to be able to work with it. When they get to know me, it's very personable. They feel like family. I am a current client of this provider

5 5 1

Thomas D_6 2019-09-04 I only have them for night service. They are helpful, but they are more of an assurance that I am okay at night. They are courteous, and they are helpful. They stay awake. I am a current client of this provider

5 5 1

Mary A_44 2019-09-03 I am disabled, so I couldn't do the lifting. They helped me straighten up rooms. After my husband died, the company was nice to talk to. I called the owner and told him I had to discontinue services for now, and that if I ever need them for myself, I will go to Right at Home. He didn't even let me finish my thought. He said that if I ever need them, they will be right back. I like the people. They are perfect. I am a past client of this provider

5 5 1

Karen H_12 2019-09-03 It's helped me, a lot. It helps me so I don't have to be at my mom's house every day. They're good at communicating with each other and with me. I am a current client of this provider

5 5 1

Donna B_14 2019-09-03 She is a very relaxing lady, and I just liked her. I liked the service, the lady, and I think they are a good company. I am a past client of this provider

5 5 1

Audrey B_2 2019-09-03 I take care of my husband completely, but I had trouble with something the other night, so a caregiver came out at midnight and showed me how to do something. They've been helping us with everything, such as showing me how to take care of medication. I am a current client of this provider

5 5 1

Carol & John S 2019-08-08 They helped me by taking care of what I needed by bathing me and incidentals done at my home. They are very friendly, qualified on what they do, and they are just very good. I am a past client of this provider

5 5 1

Lewis W 2019-08-08 At times, the scheduling could have been handled a little better. I liked the flexibility as to the stuff that is done. I am a past client of this provider

5 4 1

Carol S_14 2019-07-29 They did companionship the most. They were dependable. I am a past client of this provider

5 5 1

Janine B 2019-07-25 It allows the rest of the family to do what we need to do and also keep her safe. They try to be accommodating to their needs. I am a current client of this provider

5 5 1

Denise C_5 2019-06-25 They let me know what they did when I was gone, and they are friendly. It makes me feel good that I can go do things while they are with my husband. They are very friendly and listen to directions. They make me feel comfortable. I am a current client of this provider

5 5 1

Marcia H_3 2019-06-14 She only came twice a week. She was very engaging with my mother in-law and father-in-law. I think that they had good care. I am a past client of this provider

5 5 1

Lori B_3 2019-06-04 I don't have to give a thought about it for the most part, so it's great. They are very responsive. My mom didn't like one of her caregivers, so they assured me that caregiver would never return there again. I appreciated that. I am a current client of this provider

5 5 1

Meg T 2019-05-09 It helps my mom so much because she is an older person, so they are able to help with her groceries and clean around the house. Every time I have called with a request or a suggestion, they have been very positive and responsive. I am a current client of this provider

5 5 1

Kathy D_5 2019-04-02 They do a really good job at giving daily notes. When there is something out of the ordinary, they call us. They've kept really good communication with us and they're doing what they said that they would. I am a current client of this provider

5 5 1

Karen V_7 2019-04-02 The services would help her go to restroom, get dressed, and undressed. At meal time, the caregiver would go to the meal with her and she would cut up her food for her. We were very pleased with the agency. One thing I liked is that when I called, they answered their phone even when I called at weird times when I thought I would have to leave a message. I am a past client of this provider

5 5 1

Lyn D 2019-04-02 They help my loved one primarily with personal hygiene. They help him in and out of the bath tub and make sure his apartment is cleaned up. I appreciate their flexibility of being able to change services that are needed. I am a current client of this provider

5 5 1

Juanita G_3 2019-03-06 I would tell others that the caregivers are very punctual, very friendly, and they work with my Mom in whatever she would like to do, so they are not pushy. My mom is the type of person who talks a lot and the ladies have been patient with her and listened to her talk and talk and talk. I am a current client of this provider

5 5 1

Sandra (_1 2019-03-06 We were able to stay in our home. We were comfortable that someone was watching over while we were out of the house. There were a couple of caregivers that weren't highly qualified. We just needed someone here to sit in case we needed someone. Every once in a while, we would have to explain things they should have already known. They followed through when we needed help. When we needed help in a hurry, they helped. They were on time. I am a past client of this provider

5 5 1

Angelica L 2019-03-06 They do well with talking with him and making conversation. They do a good job of cleaning some of the house, but there is no dusting or cleaning of the front room. I am a current client of this provider

5 5 1

Rose Mary W 2019-02-21 They have helped me by getting me to my doctors appointments and to the city because I don't drive. Everybody is friendly, they take they time to treat you like a real human being, and they care about you. I am a current client of this provider

5 5 1

Susan F_16 2019-02-15 They did what we asked them to do, and did it well. They gave their consideration towards my loved one. They were prompt, friendly, and did their job well. I am a past client of this provider

5 5 1

Ray F_1 2019-02-01 They freed me up from having to do all the things that they do. Their people do a very good job, and if something arises, they try to solve the problem for me. I am a current client of this provider

5 5 1

Vanessa L_1 2018-12-15 They have made things easier for me because it gives me a break while they are here so that I can do what I have to do and be able to work. They take a little stress off of me. So far, the ladies that they have been sending my mom have been very helpful. I am a current client of this provider

5 5 1

Ann L_5 2018-12-04 They relieve us of being there every day. They have been very reliable, and they will do a minimum of two hours. I am a current client of this provider

5 5 1

Carla B_2 2018-12-01 The impact was modest because they were only here two days a month, and it was very important. They are friendly, professional, prompt, true to their word, and reliable. I am a past client of this provider

5 5 1

Linda H_9 2018-11-13 I would like the caregivers to come for a longer amount of time. They need to have a wider selection of caregivers. I am a current client of this provider

5 4 1

Robert S_28 2018-10-25 They're not making my meals or anything, but they are giving me rides. On the way back they'll take me to the pharmacy and sometimes grocery shopping too. They are very reliable for me. They always show up when they are supposed to. I am a current client of this provider

5 5 1

Michael S_9 2018-10-10 They help the most by doing my household chores. I would recommend them because they are a good company. I am a current client of this provider

5 4 1

Nancy B_9 2018-10-04 They provide companionship for my mother. The caregiver they have is dependable and gets along well with my mother. I am a current client of this provider

5 5 1

Arthur H_1 2018-10-04 I'm very satisfied with them because they take the pressure off my wife and that's the main reason we have it. She can go and do other activities because someone is watching me. They're doing a pretty good job. I am a current client of this provider

5 5 1

Mildred L.Durante 2015-12-22 So far I am pleased with my provider. All my needs are take care of at this time. I am a current client of this provider

5 5 1

Bruce Dryer 2015-12-18 Excellent service; Sarah always takes the time to make sure mom is OK. She communicates well and has an excellent relationship with mom. I would highly recommend Right at Home. I am a current client of this provider

5 5 1

Helen120958650 2015-12-18 Caregiver is very helpful, friendly, and eager to help. I am a current client of this provider

5 4 1

Elaine Meyer 2015-12-16 Sarah is an excellent provider and is very alert and aware of what is going on. Her kindness and happy smile is the best of all. We enjoy each other. I am a current client of this provider

5 5 1

Marv1 2014-06-17 Ginger is a great cook! I am a current client of this provider

5 5 1

Karen94454050 2014-06-12 Employees in the office are very knowledgable, personable and quick. Home care person is charming and has taken a real interest in my father. She is punctual, stays her complete time, and is never absent. I do have concerns about cleaning training, especially in cloth use and handicapped toilet cleaning. I am a current client of this provider

5 3 1

Caring70605550 2013-06-29 Everything is going well. Thanks! Kelly does laundry and cleaned I am a current client of this provider

5 5 1

Vicky5 2013-06-27 They have done a great job of matching the personalities of their caregivers with the needs of my mother. I have been very pleased with how caring these caregivers have been! They have been wonderful with my mom! I have also appreciated their flexibility! We have had schedule changes, emergency needs and cancellations and they have been very understanding! I am a current client of this provider

5 5 1

Susan70525450 2013-06-27 My mother is aged, has severe dementia, is weak and very agitated. She constantly tries to get up and move about but will fall if she does. Care providers from RAH walk her around for hours at night now. And, they leave thorough notes for us. I am a current client of this provider

5 5 1

Florence5 2013-06-27 Prompt, Cheerful, does everything you ask of her and more. Doesn't stand and gab. She keeps working. Her name is Kim. She cleans for me weekly. I am a current client of this provider

5 5 1

Greg4 2013-06-27 Always friendly-always helpful-willing to work with you. They actually listen to you when you have something to say. And they came to visit my Grandmother when she was in a nursing home healing from a fall. That's a company that CARES! They help my Grandmother I am a current client of this provider

5 5 1

Pat25 2013-06-27 If a caregiver is scheduled- they are always very prompt. Kim in particular have been wonderful. The staff have been very helpful in matching someone to my needs. I would recommend them. Kim is a regular with me for over one year. I am a current client of this provider

5 5 1

Pamela8 2013-06-26 John is an efficient administrator. I've hired several staff for a variety of jobs and they're all been excellent workers. Now I can even Skype with my mom! Fast set-up, flexible, and in my experience best thing since sliced bread! I am a current client of this provider

5 5 1

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Reviews of Right at Home Waukesha

185 Reviews Write a review

Home Care Reviews for Right at Home Waukesha

September 21, 2022

By Janet R_4

I am a current client of this provider

They have helped the most by doing my grocery shopping and my laundry. I like them because the person who comes really knows what I like, we often talk on the phone and she is very thoughtful and very helpful.

August 18, 2022

By Cliff C_1

I am a current client of this provider

The agency answers my questions. I like this agency because they are professional.

August 08, 2022

By Mary C_82

I am a current client of this provider

They help with my bathing and helping to clean my house. The workers are good and reliable.

August 04, 2022

By Lynn S_23

I am a current client of this provider

I can leave whenever they are there for her because I trust them with her. They are reliable because the caregiver arrives on time.

August 01, 2022

By Joan P_11

I am a current client of this provider

I can go out and do things. They help with things around the house. It's for my peace of mind and it gives me a little relief.

August 01, 2022

By Cindy S_24

I am a current client of this provider

They make our experience positive with the level of care they have provided so far. I like that the company has good staff and management.

July 13, 2022

By Nancy G_25

I am a current client of this provider

She is only there once a week. The caregiver is a very capable person. I like the caregiver my mom has.

July 01, 2022

By Angelo C_3

I am a current client of this provider

The most helpful has been their ability to navigate the needs of the schedule. I like they work very hard at trying to be accommodating to your needs.

July 01, 2022

By KATHLEEN E

I am a current client of this provider

The agency helps with my shower and washes my hair. I liked the person that comes to my home so I like the agency because I like hee.

July 01, 2022

By Linda B_63

I am a current client of this provider

It keeps him happy and it gives me a break. They're careful about what caregivers they send.

June 08, 2022

By Mary K_34

I am a current client of this provider

They take me to appointments. They are always available when I need them.

June 08, 2022

By Eugene H_5

I am a current client of this provider

They have helped the most by sending someone to help me with anything I need. I like the older guy that is attending to me, his name is Bill.

June 06, 2022

By Anonymous_2407

I am a current client of this provider

I like the caregiver. They are very accommodating.

May 03, 2022

By Jackie M_8

I am a current client of this provider

They help drive for groceries and such, since we can't do that anymore. They are efficient, always on time.

May 03, 2022

By Anonymous_6088

I am a current client of this provider

They can make it positive by doing everything they are supposed to do. They need to sign the book and when they get done early look around to see if there is anything else to do. They need to make sure that their employees are signing the log and checking the notes. They need to check the references.

May 03, 2022

By Rita S_6

I am a current client of this provider

They provide great quality services. They've been pretty consistent.

April 11, 2022

By DOROTHY S

I am a current client of this provider

They are on time and they let me know when they are coming and leaving. She is personal and helpful.

April 11, 2022

By George K_7

I am a current client of this provider

The provider has helped the most providing their services. I like that they are efficient and communicate well.

March 16, 2022

By Jeff B_14

I am a current client of this provider

I don't really need them a lot but they do give me peace of mind, knowing someone is there. They should work on communication a little bit.

March 16, 2022

By Ron P_3

I am a current client of this provider

The agency helps vacuum and do the dishes. The agency cares about what they are doing.

March 01, 2022

By Cheryl L_6

I am a current client of this provider

It's great for me. I treasure the two days I have them coming in - I don't have to worry about a thing. My husband has Parkinson's. I like the quality of the people and the concern they have.

February 16, 2022

By Mary H_99

I am a current client of this provider

They take really good care of me. They help me shower and are friendly They are very courteous and try to work things out that work with my schedule.

February 07, 2022

By Catherine C_10

I am a current client of this provider

They provide with her a way to get out and do things. I like that they are excellent communicators.

February 01, 2022

By Pat M_11

I am a current client of this provider

I don't have Jenny every day but she is such a big help to me. She is so strong and so tall. She can help me lift things and reach for things I can not. This time in our country is difficult and I know good workers are hard to come by and they are having struggles with staffing. They do not have enough staff. I would still recommend them.

January 19, 2022

By Anonymous_5586

I am a past client of this provider

The agency came out to my house and explained everything to me. I liked that the caregivers were helpful and on time.

January 19, 2022

By Beth R_4

I am a past client of this provider

My mom could do what she needed on her own, they were only there as a safety measure. I liked that the owner and another employee came out to meet us about the care. I also liked that each time there was a new caregiver, the owner would come out with them.

January 19, 2022

By Claudia H_6

I am a past client of this provider

The services limited the use of stairs. This agency came ahead of time to asses my mother's needs.

January 11, 2022

By Lloyd B_1

I am a past client of this provider

When they are here its very helpful because I can get out of the house and do other things I need to do. I really like that they are good at answering my questions regarding caregivers coming.

January 11, 2022

By Judy C_12

I am a past client of this provider

For me, I was happy to have them so I could leave for a while. I liked them and would refer them to someone else. They were very friendly. They left us cookies at Christmas and would call to see how he was doing.

January 06, 2022

By Marvin W_3

I am a current client of this provider

I like that ginger cooks for me she's a very good cook. They are prompt and i liked the person that comes to service me.

January 04, 2022

By Chester S

I am a current client of this provider

They are consistent and they check in. I like that the manager's call me and let me know if a caregiver can't come and they try to fill someone in.

December 20, 2021

By Mea C

I am a past client of this provider

It went from companionship to direct care, such as bathing, and it really switched. They are dependable.

December 16, 2021

By Joyce A_10

I am a current client of this provider

They've made my experience positive by making it so we don't have to scramble last minute to get care I like Right at Home because they're consistent and have good follow-through.

December 01, 2021

By Anonymous_5509

I am a current client of this provider

It frees me up from having to run back and forth. They worked with me really well and when someone wasn't able to show up they worked with me.

November 16, 2021

By Anonymous_5379

I am a current client of this provider

I was 2,000 miles away and my husband ended up in the hospital, and they came to get him from the hospital for me. I like that they really help me out, and they were there for me.

November 09, 2021

By Anonymous_4085

I am a past client of this provider

I like that they sent they the right person for the job. We liked how they were very professional and the caregiver they sent was excellent.

November 09, 2021

By Robert G_29

I am a current client of this provider

They have made things easier for me by being here and helping me with whatever I need to. I like that they were on time.

November 01, 2021

By John R_27

I am a current client of this provider

I need the transportation that they provide. I like the caregivers because they are on time and make sure that I get home okay.

November 01, 2021

By Brenda N_4

I am a past client of this provider

It was generally the same lady every time. I appreciated the care the lady gave.

November 01, 2021

By Mary L_55

I am a current client of this provider

It was such a relief to be able to get away. I can go do the things I need to do without worrying about it. It gave me some respite. The caregivers do a great job.

October 20, 2021

By Anonymous_5339

I am a current client of this provider

We have been very happy with them. They help with things like giving him lunch. I like that they take good notes for me on a daily basis.

October 19, 2021

By Deborah S_1

I am a current client of this provider

The caregivers help me do things that I can't do for myself. The agency always sends caregivers that I like and that do what I need.

October 13, 2021

By Marty W_3

I am a past client of this provider

They sent us services on short-term notice when we really needed it. They did the best they could at providing care for my father.

October 13, 2021

By Terry D_6

I am a current client of this provider

They do physical tasks that my mother can no longer do and she has become a companion to her. I was pleasantly impressed with how they came and sat around the table with us and outlined what would be happening.

October 06, 2021

By Jeanne B_6

I am a current client of this provider

They've been helpful around the house. I'm a college student, and it can get hectic for me. It's been a blessing for me and my family. We have someone very trustworthy in the house. I don't know how much more I could ask of the caregiver! She is considerate of what my grandmother needs or wants.

September 27, 2021

By Andi L

I am a current client of this provider

They don't send crabby people. They listen to your feedback and try to work with you.

September 23, 2021

By Denise B_10

I am a current client of this provider

I think our caregiver's name is Lisa. She does exactly what is needed and even a little extra. They do exactly what the client wants to be done.

September 21, 2021

By Anonymous_5164

I am a current client of this provider

They help most by giving my husband a shower. I like the people who have been coming. They are very prompt.

September 17, 2021

By Barbara S_58

I am a current client of this provider

I like that if someone new comes the boss comes as well. I like that they provide consistent care.

September 16, 2021

By Carole J_2

I am a current client of this provider

I have made some good friends with my caregivers. They always come through and very professional.

September 08, 2021

By Jim G_13

I am a past client of this provider

They would give him a bath. I liked that they were courteous.

August 23, 2021

By David B_43

I am a past client of this provider

My mother died the day after the care started. They were "Right at Home," like the name says.

August 19, 2021

By Steve F_9

I am a past client of this provider

They just came once a week, so trying to keep the same person would have been nice. There was a lot of turnover. They could improve their communication.

August 12, 2021

By Diane S_31

I am a past client of this provider

She didn't really trust the caregiver because she is blind. She felt that the caregiver wasn't honest all the time. They staff was friendly.

August 06, 2021

By Michael W_12

I am a current client of this provider

They help me write bills and work on my spreadsheet. There have been some cancels and no-shows.

August 03, 2021

By Anonymous_5117

I am a current client of this provider

He's a good worker, that's what we hired them for. It's very nice. The individual they chose for us does a really good job.

July 19, 2021

By Anonymous_5018

I am a current client of this provider

They keep telling me I need to be more specific about what I want done, but I don't know if I can be more specific. I would recommend them, but this is the only experience I've had with a cleaning service.There was only one time a caregiver didn't show up.

July 06, 2021

By Bill C_17

I am a current client of this provider

It's quite important to her. They do a good job, so there is nothing I can think of that they can improve on. They are easy to deal with.

July 01, 2021

By Nora E

I am a past client of this provider

They gave him hands-on care. I appreciated the treatment they gave him.

July 01, 2021

By Shelly K_1

I am a current client of this provider

The caregivers are personal and they bond with her emotionally. They send high quality people to us.

June 24, 2021

By HELEN V

I am a current client of this provider

They play cards with her and talk to her. I like that she has someone other than me to talk to. She provides great companionship. Tina is sweet and we really got a good match in her.

June 11, 2021

By Anonymous_4972

I am a past client of this provider

The consistency of care is most helpful. I like having the same person come every time. They were reactive to our needs.

June 08, 2021

By ELROY K

I am a current client of this provider

The care about people and the management follows through. I like the people that came over and they followed up with the manager.

May 21, 2021

By EMILIA M

I am a current client of this provider

They do their job and help her with things. I like that they provided us with the services.

May 13, 2021

By Margie S_2

I am a current client of this provider

I would like my caregivers to get their work done a little faster, but they do a good job cleaning. I like that my caregivers come when they're supposed to.

May 07, 2021

By Brian W_11

I am a current client of this provider

John, the owner, comes out with the caregivers to show them what to do. I think they are responsive. If I call them to get an extra day, as long as I give them enough time, they can usually handle it.

May 07, 2021

By Jeff S_10

I am a current client of this provider

They could accomplish a little bit more when they're here. I like their attention to detail. They communicate well with me at all times.

May 06, 2021

By Therese L

I am a current client of this provider

My caregiver has helped me get organized. I like that I have a consistent caregiver each week.

April 29, 2021

By Mary B_107

I am a current client of this provider

They do everything I ask them to. There is not much that I don't like.

April 23, 2021

By Greg S_8

I am a current client of this provider

They could do more to give my dad free time so he's not having to take care of my mom as much. I would tell a friend that they're pretty flexible sand observant.

April 12, 2021

By Trisha M_1

I am a past client of this provider

They are very knowledgeable. She was not lonely with them. In the beginning when we first had everything getting organized. They had an in house appointment. We were always able to be contacted if we needed to. They are timely, friendly, and flexible.

April 07, 2021

By Wayne W

I am a current client of this provider

They have helped me the most by solving my problems. I would tell a friend that they respond very well.

April 05, 2021

By Kathy K_8

I am a current client of this provider

He resists help from anyone, but they allow me to get me to get out of the house. They really work to be accommodating and they give us what we are looking for.

March 08, 2021

By Anonymous_4618

I am a current client of this provider

They are friendly and caring. I like that they have always been available when we need them.

March 02, 2021

By Kathleen K_2

I am a current client of this provider

They have helped the most in playing cards and games with her. I like that the company is friendly and polite.

February 17, 2021

By Anonymous_4493

I am a past client of this provider

It gave relief to my dad. I liked the caregiver. She was very friendly and did what needed to be done.

February 03, 2021

By FLOYD AND PATRICIA H

I am a current client of this provider

The caregiver is always on time. I like the housekeeper. She works hard.

February 03, 2021

By Peggy K_6

I am a past client of this provider

The main focus is keeping my dad on an even keel and that was handled the way we hoped it would be. They are responsive and very helpful. They had availability where some of the other places did not.

February 01, 2021

By LOLA V

I am a current client of this provider

She helped me today with a shower, she shampooed my hair. They follow through if something goes wrong.

January 25, 2021

By Anonymous_4420

I am a past client of this provider

They performed the physically exercising every week. It gives me a break to run errands. I like the fact that John introduced our caregivers to make the transitions easy for us.

January 18, 2021

By Anonymous_4461

I am a past client of this provider

They needed to help me do things. They could have provided more personal and caring care.

Provider Response

Thank you for your review. I am sorry to hear that you didn’t have a 5-Star experience with Right at Home. We are committed to providing the highest quality of care and achieving superior client satisfaction. Feedback is important to us, so please feel free to reach out to me directly so I can gain a better understanding of the situation and how we could have done better

January 11, 2021

By Anonymous_4447

I am a past client of this provider

She hated it and didn't want the caregivers in her house. They didn't do anything for her, except make her meals. My aunt said the caregivers were nice, but just sat on the couch a lot and watched TV.

January 11, 2021

By Anonymous_2237

I am a past client of this provider

They took care of Joe when we couldn't and didn't have time. I like the caregivers they sent to us.

January 06, 2021

By Jerry G_4

I am a past client of this provider

They are professional and helped my wife a lot. They seemed very professional and knew what they were supposed to do.

December 18, 2020

By Myung S

I am a current client of this provider

They help with getting my husband up and getting him clean. They send the same girl every day and I like that.

December 18, 2020

By Amy R_2

I am a past client of this provider

It was because of my dad. My dad was more reluctant to have help come in. They did all they could to make him comfortable. The service was great. I loved the owner. They always double checked to make sure services were okay and they followed up.

December 16, 2020

By Anonymous_4341

I am a current client of this provider

They allow me to go places, which is good. Most of their caregivers are good. Some are not that great. They're probably having a hard time hiring people because of covid. They try to send multiple people which isn't great.

December 14, 2020

By Jane M_5

I am a past client of this provider

They helped to share the load of care giving. I would tell them a friend that the caregivers were nice, but one thing they could improve was the availability of our preferred person, her hours were limited and we couldn't increase hours when we needed to.

December 05, 2020

By Michelle L_5

I am a past client of this provider

They helped my grandma so it gave me a break. They were very accommodating and I liked the ladies that they matched with her.

December 05, 2020

By Heidi S_3

I am a current client of this provider

They leave me with no one all the time. They need to actually fill my shifts.

November 25, 2020

By Karen N_10

I am a current client of this provider

She wouldn't be able to stay in the home if they didn't come by. I like the caregivers, they are great people.

November 20, 2020

By Lucy B_11

I am a current client of this provider

They help get her cleaned and dressed. We get too many caregivers. It would be nice if we could just stick to one or two.

November 17, 2020

By Doris S_7

I am a current client of this provider

I like to know that my mom is being well cared for. They are very good at communication and flexibility, and the quality of the caregivers.

November 17, 2020

By Nicole G_1

I am a current client of this provider

The people they have sent have been wonderful. They are willing to help around the house. They call, and they follow up. The owners make sure they get there on time.

November 09, 2020

By Nancy M_41

I am a past client of this provider

They helped with some chores that I was burdened with. They were very reliable and on the spot.

November 09, 2020

By Kathy F_3

I am a current client of this provider

The caregivers don't know what qualifications that I need. The agency needs to come out and see what the person needs to know and how they can handle everything.

October 27, 2020

By Ed & Ruth R

I am a current client of this provider

Ed and I are old with disabilities, and I am unable to help Ed with what he needs. The services at Right at Home are what we need, but the caregivers need to be qualified. There are times I end up in the hospital, and I'm not at home to be with Ed. When I'm gone, there has been a caregiver that doesn't know how to make a meal, even though they are very simple. That worries me very much. I would like Right at Home to do more training for the caregivers. The caregiver I currently have had no idea how to make a bed and is very limited on what she knows. She tried very hard, but has not received the right training. Apparently Right at Home doesn't train the caregivers very well.

October 27, 2020

By Fran G_2

I am a current client of this provider

The most helpful part has been just making sure that she takes her pills and gets bathed safely. The caregivers are very nice, trustworthy, and make me feel comfortable.

October 05, 2020

By Anonymous_4100

I am a current client of this provider

They have excellent employees, they just need to make sure they come in. They do their best to get people. I've had some issues with them lately. They could ensure people are scheduled when I've requested them. There have been some gaps in the schedule. One person hasn't answered my calls in the evening.

September 25, 2020

By Sandy D_9

I am a current client of this provider

The most helpful part is keeping my mom off of the stairs. I think they are doing okay. When I go to see mom it looks good.

September 21, 2020

By MERLIN S

I am a current client of this provider

She has told me what I should do in case I have an accident since I am 87 years old. She also told me what to do about bed bugs. The lady that comes over is from Right at home. She is a wonderful lady who does what I ask her to do and more.

September 11, 2020

By Anonymous_2161

I am a current client of this provider

My caregiver takes me wherever I need to go. My caregiver is always on time.

September 11, 2020

By Gary B_14

I am a past client of this provider

They helped by scheduling activities. I thought they were professional and very efficient.

September 03, 2020

By Anonymous_1258

I am a current client of this provider

I know that he's being taken care of. I would like to be able to go away overnight, but they don't allow their workers to flush his feeding tube, the only thing they could do is to empty the catheter, so I would like a service that is capable of meeting his needs if I go away more than 24 hours. I like that they give me somebody who is capable of taking care of my father.

August 24, 2020

By Marjorie H_3

I am a current client of this provider

They run errands for me. They help me when my schedule changes.

August 20, 2020

By Bev P_1

I am a current client of this provider

They do a lot of the work so I do not have to. I am going to request a different caregiver. I am not happy with the last caregiver.

August 18, 2020

By Tom B_14

I am a past client of this provider

I didn't have to keep doing everything. We had to manage her medicine and when we weren't there the client would mess things up and it was frustrating. They were on time, knowledgeable, and extremely patient.

August 05, 2020

By Philip H

I am a past client of this provider

The most helpful part of the care was showering him and cleaning him up. They gave us very good care. They were concerned for him and they were very nice people.

July 23, 2020

By Sheila D_1

I am a current client of this provider

Without them, I wouldn't be able to get away from caring for the client. They always are able to find a caregiver for me.

July 08, 2020

By Carole S_6

I am a current client of this provider

She makes the bed, cleans the floor, and they clean up nicely. They are very good and it's just like they are family. They come in and just go to work.

July 08, 2020

By Christine B_6

I am a current client of this provider

Taking her vitals is the most helpful part of the services. The caregivers are compassionate and the cost is reasonable.

June 03, 2020

By Beth P

I am a current client of this provider

Right at Home is a wonderful group of people. They each care about the individual being cared for, in my case, my mother. Upon discharge from inpatient rehab 2 1/2 years ago, initially my mom received daily care, and now twice weekly as she improved. Each caregiver is truly caring. They have always asked my mom what and how she wants something done. The agency has been very responsive to any requests we have. So grateful for each and every one of them.

May 12, 2020

By KeegsMom

I am a current client of this provider

Currently my husband is in a Memory Care facility and required a 1 on 1 caregiver to acclimate to the home. There have been times when my husband attempted to follow me out the door but the caregiver redirected him and a uncomfortable situation was avoided. They help him with his daily grooming including assisting with shaving, washing his hair and brushing his teeth. They also assist with dressing and make sure he is using the toilet facilities. The caregiver has built up a wonderful relationship with my husband which has been invaluable since COVID-19 caused a shutdown of the home and I was unable to visit. I have met with the caregivers on several occasions and they have always been punctual, respective and very concerned for my husbands safety and wellbeing. They have made sure that my husband is eating his meals, exercise him frequently and attempt to take him outdoors weather permitting. I have received calls from the agency with updates and when I have had questions regarding coverage or billing I have always received a prompt response. They have worked closely with me to adjust caregivers hours in an attempt to reduce costs yet make sure that my husband's needs are being met.

March 23, 2020

By Jane G_10

I am a current client of this provider

They reminisce with her, and gets her out into the community. They are understanding of her illness.

March 20, 2020

By Patricia (_2

I am a current client of this provider

I had them a couple times. She did some cleaning that I appreciated a lot since I have scoliosis. We have not seen that much of them since he has been in the hospital for 5 weeks.

March 05, 2020

By Karla S_2

I am a past client of this provider

They were caring and had good communication. Everything went well during our time with them. They were very personable, knowledgeable and responsible.

February 26, 2020

By Elizabeth (_3

I am a current client of this provider

They are always available when needed. I like the choice of workers they have.

February 19, 2020

By Cee C

I am a current client of this provider

The impact has been incredible. We have people working with us that think on their own, and they know what we need sometimes before we even know what we need. They are quick to satisfy if there are any issues, and they are very professional.

February 19, 2020

By Christy K

I am a current client of this provider

We use them for companionship. If I requested them to do more care, it would have a larger impact. I'm just trying to get her comfortable at this point to get used to the caregivers. They provide inconsistent caregivers. They change quite frequently.

February 11, 2020

By Lisa H_7

I am a past client of this provider

There were specific requests that I gave that they didn't always follow. They came over because they wanted to see her and I felt that it was inappropriate. I really liked the caregivers that we had.

February 06, 2020

By Garrett S

I am a past client of this provider

It allowed me to not have to be there and for the client to not get kicked out of the facility she was in. Some of the employees that were on site were not accomplishing the mission. The management did a great job.

January 24, 2020

By Judy L_15

I am a past client of this provider

If she didn't come, my mother would have been alone. The impact was very great. The people they sent out were great. My mother two caregivers, and she liked them both.

January 22, 2020

By Janice W_6

I am a current client of this provider

She does everything and keeps me out of problems, she is unbelievable! I have already recommended them, I recommend them all the time.

December 18, 2019

By Greg W_1

I am a current client of this provider

I do not have to go visit mom on those days they come. They could give a little more communication. They could call me to tell me who is coming.

December 17, 2019

By Anonymous_317

I am a current client of this provider

She helps me because I can't vacuum or wash the floor. I need help, and she does the job. I need help because I can't clean. My caregiver is doing the job.

December 11, 2019

By Anonymous_2955

I am a current client of this provider

I don't know how qualified the staff is with dealing with people, but I think they should have people who are educated on the beginning stages of dementia. They need someone who knows how to deal with people who have that situation. I would not recommend them. I wouldn't tell a friend to go to them. When I first started, they sent a person that had a hernia, and I wasn't sure why they sent them. They have certain limitations when they clean. I would rather have someone that is more thorough. I don't really know how much they can or can't do.

December 04, 2019

By Sandra M_1

I am a current client of this provider

They always call back when I have questions. The girls are very nice. The girls are really friendly.

December 04, 2019

By Anonymous_1866

I am a past client of this provider

It was nice to have someone here to check on him. It gave us peace of mind. They cater to the needs of your family.

November 22, 2019

By Debbie P_8

I am a current client of this provider

They are very flexible, they are kind, and accommodating. They could do better to find the right match.

November 22, 2019

By Kris H_4

I am a past client of this provider

One of the girls that came didn't want to do anything except watch TV. The others were pretty good though. They needed to be more consistent,. There was someone different every night.

November 20, 2019

By June N_1

I am a current client of this provider

They do everything above and beyond. They are very efficient, capable, and friendly.

November 18, 2019

By Pat M_7

I am a current client of this provider

She is just friendly. They go and sit on the deck. They talk. He likes her a lot. I have no complaints at all. I like the personnel. I like their responsiveness. They go out of the way to do what I need.

November 12, 2019

By Tom & Betty O

I am a current client of this provider

They take care of us. The quality of what they do is great. They're people, and they're quality people. We have no problems with them. They do a good job.

November 07, 2019

By Sheila H_1

I am a current client of this provider

I have had several different caregivers, and 99% of them were great. I like the company they provide.

October 28, 2019

By Geraldine (_1

I am a past client of this provider

I don't know. They did the best they could, though my husband did not participate as well with the services as he should have. They were there all the time when I needed them. I would definitely recommend them.

October 25, 2019

By Sue M_4

I am a current client of this provider

I get away while they come to care for my loved one. They send out quality people that are very caring.

October 21, 2019

By Bea K

I am a past client of this provider

The services were above and beyond. They took my loved one out to the doctor and other places so I could have some rest. They came out evaluate me, and everything was good. I like that they came and assessed everything before they sent my caregiver out.

October 11, 2019

By Anthony P_5

I am a current client of this provider

They take care of my mom, and they are very understanding and helpful. They do a very good job.

October 03, 2019

By Anonymous_2579

I am a current client of this provider

I'm free to do other stuff. I like being able to leave and do my errands and not be worried about him at home. They do a good a job. Whatever is needed to get done gets done.

September 23, 2019

By Kathy J_5

I am a current client of this provider

They have given me peace and taken my worries away. I know my dad is being taken care of. It frees up some of my time. For my dad, I know he feels safe when Right at Home is there. We know that he will receive all of his medication. They take good care of him and his house, and they help things run smoother. Having someone come in also allows him to have people to talk to. They are very available and reachable.

September 12, 2019

By Anonymous_2462

I am a current client of this provider

I only use it when I am away. It is convenient for people who need the services, and they are out of town. Wherever I have gone, I am able to use it and get taken care of. I like the fact that they are all over the U.S. They try to learn what is needed for you.

September 11, 2019

By Ruth H_16

I am a current client of this provider

We have a complicated family schedule, and they seem to be able to work with it. When they get to know me, it's very personable. They feel like family.

September 04, 2019

By Thomas D_6

I am a current client of this provider

I only have them for night service. They are helpful, but they are more of an assurance that I am okay at night. They are courteous, and they are helpful. They stay awake.

September 03, 2019

By Mary A_44

I am a past client of this provider

I am disabled, so I couldn't do the lifting. They helped me straighten up rooms. After my husband died, the company was nice to talk to. I called the owner and told him I had to discontinue services for now, and that if I ever need them for myself, I will go to Right at Home. He didn't even let me finish my thought. He said that if I ever need them, they will be right back. I like the people. They are perfect.

September 03, 2019

By Karen H_12

I am a current client of this provider

It's helped me, a lot. It helps me so I don't have to be at my mom's house every day. They're good at communicating with each other and with me.

September 03, 2019

By Donna B_14

I am a past client of this provider

She is a very relaxing lady, and I just liked her. I liked the service, the lady, and I think they are a good company.

September 03, 2019

By Audrey B_2

I am a current client of this provider

I take care of my husband completely, but I had trouble with something the other night, so a caregiver came out at midnight and showed me how to do something. They've been helping us with everything, such as showing me how to take care of medication.

August 08, 2019

By Carol & John S

I am a past client of this provider

They helped me by taking care of what I needed by bathing me and incidentals done at my home. They are very friendly, qualified on what they do, and they are just very good.

August 08, 2019

By Lewis W

I am a past client of this provider

At times, the scheduling could have been handled a little better. I liked the flexibility as to the stuff that is done.

July 29, 2019

By Carol S_14

I am a past client of this provider

They did companionship the most. They were dependable.

July 25, 2019

By Janine B

I am a current client of this provider

It allows the rest of the family to do what we need to do and also keep her safe. They try to be accommodating to their needs.

June 25, 2019

By Denise C_5

I am a current client of this provider

They let me know what they did when I was gone, and they are friendly. It makes me feel good that I can go do things while they are with my husband. They are very friendly and listen to directions. They make me feel comfortable.

June 14, 2019

By Marcia H_3

I am a past client of this provider

She only came twice a week. She was very engaging with my mother in-law and father-in-law. I think that they had good care.

June 04, 2019

By Lori B_3

I am a current client of this provider

I don't have to give a thought about it for the most part, so it's great. They are very responsive. My mom didn't like one of her caregivers, so they assured me that caregiver would never return there again. I appreciated that.

May 09, 2019

By Meg T

I am a current client of this provider

It helps my mom so much because she is an older person, so they are able to help with her groceries and clean around the house. Every time I have called with a request or a suggestion, they have been very positive and responsive.

April 02, 2019

By Kathy D_5

I am a current client of this provider

They do a really good job at giving daily notes. When there is something out of the ordinary, they call us. They've kept really good communication with us and they're doing what they said that they would.

April 02, 2019

By Karen V_7

I am a past client of this provider

The services would help her go to restroom, get dressed, and undressed. At meal time, the caregiver would go to the meal with her and she would cut up her food for her. We were very pleased with the agency. One thing I liked is that when I called, they answered their phone even when I called at weird times when I thought I would have to leave a message.

April 02, 2019

By Lyn D

I am a current client of this provider

They help my loved one primarily with personal hygiene. They help him in and out of the bath tub and make sure his apartment is cleaned up. I appreciate their flexibility of being able to change services that are needed.

March 06, 2019

By Juanita G_3

I am a current client of this provider

I would tell others that the caregivers are very punctual, very friendly, and they work with my Mom in whatever she would like to do, so they are not pushy. My mom is the type of person who talks a lot and the ladies have been patient with her and listened to her talk and talk and talk.

March 06, 2019

By Sandra (_1

I am a past client of this provider

We were able to stay in our home. We were comfortable that someone was watching over while we were out of the house. There were a couple of caregivers that weren't highly qualified. We just needed someone here to sit in case we needed someone. Every once in a while, we would have to explain things they should have already known. They followed through when we needed help. When we needed help in a hurry, they helped. They were on time.

March 06, 2019

By Angelica L

I am a current client of this provider

They do well with talking with him and making conversation. They do a good job of cleaning some of the house, but there is no dusting or cleaning of the front room.

February 21, 2019

By Rose Mary W

I am a current client of this provider

They have helped me by getting me to my doctors appointments and to the city because I don't drive. Everybody is friendly, they take they time to treat you like a real human being, and they care about you.

February 15, 2019

By Susan F_16

I am a past client of this provider

They did what we asked them to do, and did it well. They gave their consideration towards my loved one. They were prompt, friendly, and did their job well.

February 01, 2019

By Ray F_1

I am a current client of this provider

They freed me up from having to do all the things that they do. Their people do a very good job, and if something arises, they try to solve the problem for me.

December 15, 2018

By Vanessa L_1

I am a current client of this provider

They have made things easier for me because it gives me a break while they are here so that I can do what I have to do and be able to work. They take a little stress off of me. So far, the ladies that they have been sending my mom have been very helpful.

December 04, 2018

By Ann L_5

I am a current client of this provider

They relieve us of being there every day. They have been very reliable, and they will do a minimum of two hours.

December 01, 2018

By Carla B_2

I am a past client of this provider

The impact was modest because they were only here two days a month, and it was very important. They are friendly, professional, prompt, true to their word, and reliable.

November 13, 2018

By Linda H_9

I am a current client of this provider

I would like the caregivers to come for a longer amount of time. They need to have a wider selection of caregivers.

October 25, 2018

By Robert S_28

I am a current client of this provider

They're not making my meals or anything, but they are giving me rides. On the way back they'll take me to the pharmacy and sometimes grocery shopping too. They are very reliable for me. They always show up when they are supposed to.

October 10, 2018

By Michael S_9

I am a current client of this provider

They help the most by doing my household chores. I would recommend them because they are a good company.

October 04, 2018

By Nancy B_9

I am a current client of this provider

They provide companionship for my mother. The caregiver they have is dependable and gets along well with my mother.

October 04, 2018

By Arthur H_1

I am a current client of this provider

I'm very satisfied with them because they take the pressure off my wife and that's the main reason we have it. She can go and do other activities because someone is watching me. They're doing a pretty good job.

December 22, 2015

By Mildred L.Durante

I am a current client of this provider

So far I am pleased with my provider. All my needs are take care of at this time.

December 18, 2015

By Bruce Dryer

I am a current client of this provider

Excellent service; Sarah always takes the time to make sure mom is OK. She communicates well and has an excellent relationship with mom. I would highly recommend Right at Home.

December 18, 2015

By Helen120958650

I am a current client of this provider

Caregiver is very helpful, friendly, and eager to help.

December 16, 2015

By Elaine Meyer

I am a current client of this provider

Sarah is an excellent provider and is very alert and aware of what is going on. Her kindness and happy smile is the best of all. We enjoy each other.

June 17, 2014

By Marv1

I am a current client of this provider

Ginger is a great cook!

June 12, 2014

By Karen94454050

I am a current client of this provider

Employees in the office are very knowledgable, personable and quick. Home care person is charming and has taken a real interest in my father. She is punctual, stays her complete time, and is never absent. I do have concerns about cleaning training, especially in cloth use and handicapped toilet cleaning.

Provider Response

Right at Home Waukesha understands the toilet cleaning preferences and cloth use of some handicapped clients can be different, so our caregivers try to keep this in mind. We encourage our caregivers to accept constructive feedback from our clients, so we can provide the best care possible. We’ll work with each client to make sure everything is just right. Right at Home Waukesha is your trusted friend in home care.

June 29, 2013

By Caring70605550

I am a current client of this provider

Everything is going well. Thanks! Kelly does laundry and cleaned

June 27, 2013

By Vicky5

I am a current client of this provider

They have done a great job of matching the personalities of their caregivers with the needs of my mother. I have been very pleased with how caring these caregivers have been! They have been wonderful with my mom! I have also appreciated their flexibility! We have had schedule changes, emergency needs and cancellations and they have been very understanding!

June 27, 2013

By Susan70525450

I am a current client of this provider

My mother is aged, has severe dementia, is weak and very agitated. She constantly tries to get up and move about but will fall if she does. Care providers from RAH walk her around for hours at night now. And, they leave thorough notes for us.

June 27, 2013

By Florence5

I am a current client of this provider

Prompt, Cheerful, does everything you ask of her and more. Doesn't stand and gab. She keeps working. Her name is Kim. She cleans for me weekly.

June 27, 2013

By Greg4

I am a current client of this provider

Always friendly-always helpful-willing to work with you. They actually listen to you when you have something to say. And they came to visit my Grandmother when she was in a nursing home healing from a fall. That's a company that CARES! They help my Grandmother

June 27, 2013

By Pat25

I am a current client of this provider

If a caregiver is scheduled- they are always very prompt. Kim in particular have been wonderful. The staff have been very helpful in matching someone to my needs. I would recommend them. Kim is a regular with me for over one year.

June 26, 2013

By Pamela8

I am a current client of this provider

John is an efficient administrator. I've hired several staff for a variety of jobs and they're all been excellent workers. Now I can even Skype with my mom! Fast set-up, flexible, and in my experience best thing since sliced bread!

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About Right at Home Waukesha

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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