Right at Home Waukesha

Offers Home Care

48 Reviews
Call (262) 558-6371
Right at Home Waukesha (262) 558-6371
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Reviews of Right at Home Waukesha

48 Reviews Write a review

Home Care Reviews for Right at Home Waukesha

March 06, 2019

By Juanita G_3

I am a current client of this provider

I would tell others that the caregivers are very punctual, very friendly, and they work with my Mom in whatever she would like to do, so they are not pushy. My mom is the type of person who talks a lot and the ladies have been patient with her and listened to her talk and talk and talk.

March 06, 2019

By Sandra (_1

I am a past client of this provider

We were able to stay in our home. We were comfortable that someone was watching over while we were out of the house. There were a couple of caregivers that weren't highly qualified. We just needed someone here to sit in case we needed someone. Every once in a while, we would have to explain things they should have already known. They followed through when we needed help. When we needed help in a hurry, they helped. They were on time.

March 06, 2019

By Angelica L

I am a current client of this provider

They do well with talking with him and making conversation. They do a good job of cleaning some of the house, but there is no dusting or cleaning of the front room.

March 01, 2019

By Doris S_7

I am a current client of this provider

The main thing is my shower because I cannot do it alone. The quality of care is good, they are always on time and they do what needs to be done.

February 21, 2019

By Rose Mary W

I am a current client of this provider

They have helped me by getting me to my doctors appointments and to the city because I don't drive. Everybody is friendly, they take they time to treat you like a real human being, and they care about you.

February 15, 2019

By Susan F_16

I am a past client of this provider

They did what we asked them to do, and did it well. They gave their consideration towards my loved one. They were prompt, friendly, and did their job well.

February 12, 2019

By Wayne W

I am a current client of this provider

They take care of the laundry and general cleaning. They communicate well with their clients.

February 08, 2019

By Kathy J_5

I am a current client of this provider

A new person started working and no one from Right at Home came when the new person was here, so I had to spend two and a half hours going over the care that needed to be provided. They had an assistant come out, and we didn't get a care plan until three days after we started. We had people come without our telephone numbers or a care plan, and it was because of the assistant not following through.

February 06, 2019

By Lewis W

I am a current client of this provider

They have made my life easier. I like that they are flexible, and they tell me what is going to be done.

February 01, 2019

By Ray F_1

I am a current client of this provider

They freed me up from having to do all the things that they do. Their people do a very good job, and if something arises, they try to solve the problem for me.

January 23, 2019

By Anonymous_1258

I am a current client of this provider

More availability is needed. Right at Home does not have enough caregivers that are able to provide the care that is needed. They are not available when it is convenient for us, so it is hard for me to leave the house, and take care of my own house.

January 18, 2019

By Janine B

I am a past client of this provider

The expectations on how to clean were different. I think she did fine with it, but my mom had different ideas on how she should do it. Eventually, things got to be pretty consistent. The service from the worker was very acceptable.

December 15, 2018

By Vanessa L_1

I am a current client of this provider

They have made things easier for me because it gives me a break while they are here so that I can do what I have to do and be able to work. They take a little stress off of me. So far, the ladies that they have been sending my mom have been very helpful.

December 15, 2018

By Carol S_14

I am a current client of this provider

I think that my caregiver is a very nice and very talkative person. She comes for six hours, that is a long time. I would suggest cutting that in half.

December 04, 2018

By Ann L_5

I am a current client of this provider

They relieve us of being there every day. They have been very reliable, and they will do a minimum of two hours.

December 01, 2018

By Kathy F_3

I am a current client of this provider

They only come twice a week for a few hours. They could get to know my loved one and match them up with the caregiver.

December 01, 2018

By Carla B_2

I am a past client of this provider

The impact was modest because they were only here two days a month, and it was very important. They are friendly, professional, prompt, true to their word, and reliable.

November 13, 2018

By Linda H_9

I am a current client of this provider

I would like the caregivers to come for a longer amount of time. They need to have a wider selection of caregivers.

November 08, 2018

By Greg W_1

I am a current client of this provider

They provide companionship for my mother. They could improve their communication. Once in a while we get a new worker and they don't tell us.

November 07, 2018

By Sandra M_1

I am a current client of this provider

There was one time they didn't call me to tell me they weren't coming. I waited for them, and then I called to ask who was coming. They said nobody was coming. They work with me well. When I need them to come, they try to make sure they have people available.

November 02, 2018

By Elizabeth (_3

I am a current client of this provider

They are good at helping with her medicine. I like that the caregiver is very on top of things.

October 25, 2018

By Audrey B_2

I am a current client of this provider

They give him a bath in the morning, and the gentleman stays with him and plays Wii games with him. They are very friendly, nice, and they provide us with the right care.

October 25, 2018

By Robert S_28

I am a current client of this provider

They're not making my meals or anything, but they are giving me rides. On the way back they'll take me to the pharmacy and sometimes grocery shopping too. They are very reliable for me. They always show up when they are supposed to.

October 17, 2018

By Anonymous_317

I am a current client of this provider

The cleaning person does what I can't do. They do what you want them to do.

October 10, 2018

By Michael S_9

I am a current client of this provider

They help the most by doing my household chores. I would recommend them because they are a good company.

October 04, 2018

By Nancy B_9

I am a current client of this provider

They provide companionship for my mother. The caregiver they have is dependable and gets along well with my mother.

October 04, 2018

By Arthur H_1

I am a current client of this provider

I'm very satisfied with them because they take the pressure off my wife and that's the main reason we have it. She can go and do other activities because someone is watching me. They're doing a pretty good job.

December 22, 2015

By Mildred L.Durante

I am a current client of this provider

So far I am pleased with my provider. All my needs are take care of at this time.

December 18, 2015

By Bruce Dryer

I am a current client of this provider

Excellent service; Sarah always takes the time to make sure mom is OK. She communicates well and has an excellent relationship with mom. I would highly recommend Right at Home.

December 18, 2015

By Helen120958650

I am a current client of this provider

Caregiver is very helpful, friendly, and eager to help.

December 16, 2015

By Elaine Meyer

I am a current client of this provider

Sarah is an excellent provider and is very alert and aware of what is going on. Her kindness and happy smile is the best of all. We enjoy each other.

June 17, 2014

By Marv1

I am a current client of this provider

Ginger is a great cook!

June 12, 2014

By Karen94454050

I am a current client of this provider

Employees in the office are very knowledgable, personable and quick. Home care person is charming and has taken a real interest in my father. She is punctual, stays her complete time, and is never absent. I do have concerns about cleaning training, especially in cloth use and handicapped toilet cleaning.
Provider Response

Right at Home Waukesha understands the toilet cleaning preferences and cloth use of some handicapped clients can be different, so our caregivers try to keep this in mind. We encourage our caregivers to accept constructive feedback from our clients, so we can provide the best care possible. We’ll work with each client to make sure everything is just right. Right at Home Waukesha is your trusted friend in home care.

June 29, 2013

By Caring70605550

I am a current client of this provider

Everything is going well. Thanks! Kelly does laundry and cleaned

June 27, 2013

By Vicky5

I am a current client of this provider

They have done a great job of matching the personalities of their caregivers with the needs of my mother. I have been very pleased with how caring these caregivers have been! They have been wonderful with my mom! I have also appreciated their flexibility! We have had schedule changes, emergency needs and cancellations and they have been very understanding!

June 27, 2013

By Susan70525450

I am a current client of this provider

My mother is aged, has severe dementia, is weak and very agitated. She constantly tries to get up and move about but will fall if she does. Care providers from RAH walk her around for hours at night now. And, they leave thorough notes for us.

June 27, 2013

By Florence5

I am a current client of this provider

Prompt, Cheerful, does everything you ask of her and more. Doesn't stand and gab. She keeps working. Her name is Kim. She cleans for me weekly.

June 27, 2013

By Greg4

I am a current client of this provider

Always friendly-always helpful-willing to work with you. They actually listen to you when you have something to say. And they came to visit my Grandmother when she was in a nursing home healing from a fall. That's a company that CARES! They help my Grandmother

June 27, 2013

By Pat25

I am a current client of this provider

If a caregiver is scheduled- they are always very prompt. Kim in particular have been wonderful. The staff have been very helpful in matching someone to my needs. I would recommend them. Kim is a regular with me for over one year.

June 26, 2013

By Pamela8

I am a current client of this provider

John is an efficient administrator. I've hired several staff for a variety of jobs and they're all been excellent workers. Now I can even Skype with my mom! Fast set-up, flexible, and in my experience best thing since sliced bread!
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About Right at Home Waukesha

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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