They have made her feel secure and safe in the environment that she is living in. They help her a lot and without them, my daughter would not be able to function.
I like them because they are easy to get a hold of. They communicate well. The caregiver who provides care does an excellent job. I am satisfied with their services.
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Reviews of Family Resource Home Care – Spokane/North Idaho
Home Care Reviews for Family Resource Home Care – Spokane/North Idaho
May 01, 2023
I am a current client of this provider
May 01, 2023
I am a current client of this provider
She lifts things I can't.
They are easy to work with in making the schedule. I like my caregiver.
May 01, 2023
I am a current client of this provider
They are helping me to get around.
The staff at Family Resource Home Care are able to do a good job with everything and everybody has been great.
May 01, 2023
I am a current client of this provider
Miranda does a good job of giving me a shower.
They are faithful, they are true to their word; they do what they say they are going to do.
April 10, 2023
I am a current client of this provider
The most helpful to me is they remind me of things to do, like taking my medicines.
I like that the people are very sweet.
April 03, 2023
I am a current client of this provider
She thinks of things I wouldn't.
I have had the same person for several years.
April 03, 2023
I am a current client of this provider
I just think it's a learning curve. The younger ones tend to not be communicative, and the older ones tend to think they are just there for companionship.
I like the communication and definitely trying to provide services in timely manner.
March 01, 2023
I am a current client of this provider
They could send more people over for me, they aren't working with me at all.
The agency should give me more hours.
Provider Response
Thank you for your feedback regarding your experience with our agency. We appreciate your input and are sorry to hear that you feel you are not receiving enough support. We will take your comments into consideration and do our best to provide you with additional support. Our goal is to ensure that all of our clients receive the care they need and deserve, and we will continue to work towards achieving that goal. Thank you again for your feedback, and please let us know if there is anything else we can do to better support you.
March 01, 2023
I am a current client of this provider
It is good service. They help me by doing what I need and want them to do.
I like that they are good people. They have good communication with me.
March 01, 2023
I am a current client of this provider
The gal that they sent is really here for us and treats Fred really well.
I like that I currently don't have any issues with them.
March 01, 2023
I am a current client of this provider
I've been having a hard time doing things around the house, and since the caregivers have been here, I've felt like I've gotten my independence back.
All the caregivers that have come out have made my life easier.
November 01, 2022
I am a current client of this provider
They help most by coming n to do the work.
I would tell a friend that they are good about getting people to you.
November 01, 2022
I am a current client of this provider
I am supposed to have more hours, and I am not getting them. On agency isn't communicating to the other agency.
I would like improved availability to talk to someone.
November 01, 2022
I am a current client of this provider
It has been a positive experience because I am able to do what I have to do.
I like the companionship and that it frees me up to do other things.
October 03, 2022
I am a current client of this provider
They answer my questions when I ask.
They are knowledgeable and helpful.
October 03, 2022
I am a current client of this provider
I have a bath aide, and she is very helpful. I am afraid I may drop my mom in the tub, and having her is a great relief.
The caregivers are really nice, and they seem knowledgeable so far.
October 03, 2022
I am a current client of this provider
I would like them to be more available.
I would like there to be more coordination in the office, you call, and it can take two hours to talk to someone, the workers in the office are not as efficient as they used to be.
October 03, 2022
I am a current client of this provider
The personal care, meal prep, getting me out of bed and getting dressed.
I would like them to treat the workers more fairly, as far as the pay.
September 01, 2022
I am a current client of this provider
I feel like it almost having someone give a massage. It is relaxing.
I would tell a friend that it is consistently good.
September 01, 2022
I am a current client of this provider
They greatly help him. Though he cannot be out in the world as much as we would like, his caregiver helps to make him feel involved. He was at the point of being evicted before they started with him which caused us great anxiety. Now he passes with flying colors.
They screen their employees when they hire them. They also fit their employees with the needs of the client well.
September 01, 2022
I am a current client of this provider
They are a big help.
They are a pretty good company.
August 02, 2022
I am a current client of this provider
They take me to appointments.
I think they're very caring and they're there to help me.
August 02, 2022
I am a current client of this provider
They give me a bath.
Things with the bath lady are working out pretty well.
August 01, 2022
I am a current client of this provider
I like that he has a shower aide. He gets clean.
I like that they are extremely nice and are willing to go the extra mile.
August 01, 2022
I am a current client of this provider
I have had good results from my Monday through Friday care, but I have sparse weekend care.
I like them because when I call, I get to talk to someone and they answer my questions.
August 01, 2022
I am a current client of this provider
The agency calls and checks in on me once a week.
I like this agency because they are consistent.
July 11, 2022
I am a current client of this provider
They have made it easy to communicate with them.
It is easy to get a hold of them.
July 08, 2022
I am a current client of this provider
I am too unsteady to get in and out of the tub by myself, my aide helps me with that.
I like that the bath aide changed her schedule for me.
July 08, 2022
I am a current client of this provider
It is a real treat for the client to have her nails done, hair washed and things like that.
I like not only the services but their flexibility too.
June 03, 2022
I am a current client of this provider
They actually show up and do the job.
June 01, 2022
I am a current client of this provider
They have made it positive by having friendly attitudes and doing what they deem necessary to help me.
I like that the personal has been very kind, cooperative, and helpful.
June 01, 2022
I am a current client of this provider
My caregiver and I have a routine.
I like that the caregivers are friendly and they are adaptable to my schedule.
May 09, 2022
I am a current client of this provider
He is basically total care. They do wound care.
They should improve the communication.
May 09, 2022
I am a current client of this provider
Anything I ask to be done gets done. It helps a lot. I am pretty much in constant pain.
I like the people. I like the help.
May 06, 2022
I am a current client of this provider
I just have a shower lady who comes in twice a week and is a great thing to have when you have trouble with that. She is fabulous! Her name is Priscilla.
I like that they are convenient and are always on time.
April 11, 2022
I am a current client of this provider
I can go to work knowing that my family member is not alone.
I like that they came out and set up a plan. They talked to us extensively, letting us know all that they had available for us moving forward.
April 11, 2022
I am a current client of this provider
If I ask them to do something, they will do it.
They are good about scheduling, and they are decent about communication.
March 24, 2022
I am a current client of this provider
Having the agency around is helpful because they keep me thinking.
I would recommend the agency because they are personable and helpful. They ultimately accomplish what they need to get done.
March 16, 2022
I am a current client of this provider
I mostly have a bathing lady come and that makes me feel good.
They don't make you feel embarrassed.
March 16, 2022
I am a current client of this provider
The caregivers have helped the most by being sensitive, helpful, and considerate. They observe to the client's needs and they respond readily.
We are very pleased with the agency. I like that they are compassionate, helpful, and patient.
March 07, 2022
I am a current client of this provider
I have to work all day, and this agency is good at getting all the information to me without disturbing me.
This agency has been really good at calling the client about things.
February 23, 2022
I am a current client of this provider
The caregiver that comes to help me on Thursdays is never late.
I have had good luck with them. They come and take me to get groceries because I can't pack anything that is over 5 pounds.
February 15, 2022
I am a current client of this provider
My caregiver helps me shower and helps me clean around my house.
I really have liked my caregiver so far.
February 07, 2022
I am a current client of this provider
They get here on time.
I like that they provided a caregiver for me.
January 28, 2022
I am a current client of this provider
They help her get up in the morning and get to bed.
I like that they've gotten better with their responsiveness and updating us.
January 12, 2022
I am a current client of this provider
They provide companionship for my mom because of her Parkinson's.
I like that they have really good communication with us.
January 12, 2022
I am a past client of this provider
If they made it easier to receive service, there was so much trouble getting services.
I would like to see client advocacy.
Provider Response
Thank you for taking the time to share a review. If you’d like to connect further by phone or email, we’ll work with you to try and find a solution. We have high standards for all aspects of our services and appreciate your feedback.
January 03, 2022
I am a current client of this provider
She has been really helpful with everything she does, its through and I can count on her to get stuff done.
Ronnie told me at our first interview I could go to her with everything.
December 29, 2021
I am a current client of this provider
I don't have to care for Bridget since she's in washigton and im in ohio.
All the people they have sent out have been really caring. K is an outstanding caregiver.
December 23, 2021
I am a current client of this provider
They have helped me handle things outside the home and free up my time.
I like everything. There is nothing I can complain about.
December 14, 2021
I am a current client of this provider
The caregiver Robert is outstanding. Great client and aide relationship.
We like that office staff. The office staff is helpful with any issues.
November 19, 2021
I am a current client of this provider
When we went on vacation, this agency was able to help give us an extra day to make up for it.
The caregivers have been very helpful, caring, personable, and they make the client comfortable.
November 05, 2021
I am a current client of this provider
They care for my parents while I'm at work.
The caregivers are knowledgeable and friendly.
November 05, 2021
I am a current client of this provider
They have been really reliable.
We have had good people come to the house.
November 05, 2021
I am a current client of this provider
They are good people. The agency is great.
The agency is doing a pretty good job, I would say.
November 05, 2021
I am a current client of this provider
There are some things that I can't do anymore, like getting to my basement to do laundry or washing my hair. The caregivers take care of everything - washing, cleaning, and cleaning.
This agency keeps in touch with me and answer the phone when I call.
October 15, 2021
I am a current client of this provider
I wouldn't be able to get along without the care.
I like my caregiver. She does my shower and is excellent.
October 07, 2021
I am a current client of this provider
When I first signed up, I had a hard time with the paper work and they were very understanding and got what I needed.
I like that they are very focused on our needs and make sure all of our needs are being met.
September 14, 2021
I am a current client of this provider
The aides do whatever I need to get done. Sometimes they do too much.
They are fairly reliable.
September 10, 2021
I am a current client of this provider
I love my caregiver who I have right now. When I am down and depressed, they encourage me to go out and go shopping.
They make sure I have help when my regular caregiver is unable to fill their shift.
August 30, 2021
I am a current client of this provider
My current caregiver is not controlling like my last one was.
My home care has been very good, I like that my caregiver is very helpful and we get along.
August 09, 2021
I am a current client of this provider
Just communication needs to be improved, they help me do things that I need to do on a daily basis.
They could improve communication.
July 30, 2021
I am a current client of this provider
They send me the best caregivers they can.
I have been well-matched with the aides. The office could improve their communication skills.
June 23, 2021
I am a current client of this provider
They have assisted me to stay healthy.
I like that I can be familiar with them.
June 21, 2021
I am a current client of this provider
They've made my life easier by helping me get a shower and not fall.
I would tell a friend that my caregiver is very good and doesn't push me.
June 04, 2021
I am a current client of this provider
They have been very helpful. They have been there for me and worked around my schedule.
They need to have the caregivers come with more of a plan when they show up. They start out really slow. This last caregiver and another one I had before have taken quite a bit of time to learn what I need to have done.
June 02, 2021
I am a current client of this provider
They give me my stuff. They give me different caregivers every time.
I don't like that they are non-union.
May 27, 2021
I am a current client of this provider
They've made my life easier by communicating well.
I would tell a friend that they're affordable and reliable.
May 18, 2021
I am a current client of this provider
They help by washing her once a week.
They are very personable and well trained.
May 18, 2021
I am a current client of this provider
She appreciates that they come to help. I help my mom but the caregiver helps a lot.
They are prompt. The caregivers are very thorough
April 21, 2021
I am a current client of this provider
They keep him perky and he has fun with them.
I like how they are efficient and the care they are giving.
April 21, 2021
I am a current client of this provider
They have been cooperative.
I like that they are nice to work with.
March 31, 2021
I am a past client of this provider
We didn't have a lot of time when I didn't have to train them.
It was hard to get anyone that would stay. I'd have to train them again.
March 19, 2021
I am a current client of this provider
They are punctual and efficient.
I like that they are very cordial, they are on time, they do everything I ask.
March 19, 2021
I am a current client of this provider
They show up and give the care.
I like that they are reliable, caring, and show respect.
March 09, 2021
I am a current client of this provider
Without the services I would be in a nursing home.
The agency works hard to keep things going.
February 24, 2021
I am a current client of this provider
Without her, I don't know what I'd do. She helps me take a shower.
So far, they've been very good to me. I like their care. Whatever questions I have, they answer.
February 18, 2021
I am a current client of this provider
They take me shopping or else go shopping for me, mostly grocery shopping.
They really seem to care about people.
February 18, 2021
I am a current client of this provider
I'm able to go out and continue teaching a class that I wouldn't be able to, It also gives me time to go and exercise. They do things that I ask them to do to help me and my husband.
I like the quality of their staff, they come with their masks and treat my husband very well.
January 18, 2021
I am a current client of this provider
It greatly enriches her life and helps out for our family.
I like the friendly staff.
January 18, 2021
I am a current client of this provider
I definitely need them and I could use someone every day to help.
Generally if I can't get a hold of someone then they will call back, they are pretty reliable.
January 07, 2021
I am a current client of this provider
The caregivers do everything they are suppose to do.
The services are very helpful.
December 15, 2020
I am a current client of this provider
They do a lot of stuff while they're here. They do things that she would be doing otherwise.
It would be best if the same person came out every month. It's someone new each time.
December 07, 2020
I am a current client of this provider
My mother is happy that they know that they know what to do.
I like that they are very nice.
December 07, 2020
I am a current client of this provider
It makes my life a lot better. They do the chores I cannot do now, it makes it easier on me.
They help me and make my life a little easier.
December 01, 2020
I am a current client of this provider
They have done everything they can. They always help me with anything I need.
They are so kind. I have had nothing but good care.
December 01, 2020
I am a current client of this provider
It has worked out really well when they show up. They are just designed to help give me a night off because I am the 24/7 caregiver.
It just got started and has gone kind of okay. The only problem we have had in the last two weeks they have had trouble getting someone in here. They have had to cancel.
November 25, 2020
I am a current client of this provider
They will wash her hair and do some light house keeping.
They know what they are talking about and they treat my mother very well.
November 20, 2020
I am a current client of this provider
Through therapy they have helped me so that I get well.
They could return their calls.
November 02, 2020
I am a current client of this provider
They allow me to be independent.
I like that they have good caregivers.
October 27, 2020
I am a current client of this provider
They chose Deanne for me and she's wonderful.
I like that they leave me alone while they're providing care.
October 12, 2020
I am a current client of this provider
I had a girl who made me feel like she had my best interest at heart, but she only wanted the hours from me. She got mad at me when I had to cut down on hours. The pressure made me sick.
I had a very bad experience with a caregiver recently.
October 05, 2020
I am a current client of this provider
It helped me tremendously because I was on the verge of an emotional breakdown. It relieved me of a lot of pressure.
Through the Behavior Health Program, they provided a seminar about how to be a caregiver.
October 02, 2020
I am a current client of this provider
I really like my caregiver and they do a pretty good job overall. In the beginning, there was a real inconsistency of care. some were better than others.
I am impressed with their care but not with their administration.
September 18, 2020
I am a current client of this provider
They're easy to get along with and understand.
They're good to have and I like having their company.
September 15, 2020
I am a current client of this provider
They are helping to take care of my family member for me. They respond to my requests for schedule changes.
They are very dependable and they have good caregivers.
September 09, 2020
I am a current client of this provider
They are cleaning, cooking, doing laundry, and washing my legs and feet.
They might need more training for some of their people who don't understand what they are supposed to do in a home.
September 08, 2020
I am a current client of this provider
I wouldn't be able to take a shower without them.
I needed help with my showers and the woman I have is very nice and she is comfortable to be around.
September 03, 2020
I am a current client of this provider
The caregivers provide meals for Johnathan.
This agency is very helpful and responsive.
September 02, 2020
I am a current client of this provider
They take me grocery shopping and to my doctors. But they do read to me once in a while. They help me some, I just wish they could do a little more for me. I'm partially blind.
I'd like to find someone that can clean my curtains, living room, and dining room. They're really dirty.
September 01, 2020
I am a current client of this provider
They save me a lot of time and effort.
They are client centered and communicate to me.
August 24, 2020
I am a current client of this provider
As far as the caregivers go, they do the things that I cannot do.
I would like the communication from the caregivers and the scheduling improved.
August 06, 2020
I am a current client of this provider
I live in a small place so there isn't much to do. We just sit and talk. It's nice to have a conversation.
Most everyone they've sent me has been good people. They get in there and work for me.
August 04, 2020
I am a past client of this provider
We had fun when they were dressing me.
Both of my caregivers were excellent. They were really good to both myself and my parents.
August 04, 2020
I am a current client of this provider
Everybody they send to me does a perfect job. I cannot thank them enough for everything they do. I am so satisfied.
I needed help badly. The caregiver has helped me with my back pain. They helped Yuri with wound cleaning and spent twice a week curing the leg.
August 03, 2020
I am a current client of this provider
She helps me with everything because I have back problems.
They always try to make sure I have somebody with COVID-19 going on, and that has been a huge help.
August 03, 2020
I am a current client of this provider
They have helped keep my parents semi independent. They help with their meals, cleaning, and housework. Our two main caregivers are good about communicating on the log. They will write that the meals are in the freezer. They will log that they played a game with them, and got breakfast and lunch prepped. That way the other caregiver will know if they should vacuum the floors, clean the bathroom, mop, and sanitize.
They are very easy to work with. They are able to email back and forth well. I am able to speak to the coordinators and schedulers. They are very kind.
August 03, 2020
I am a current client of this provider
They do everything we need them to do. They have great personalities and it gives me a break.
I like the immediate contact if someone won't be there.
July 21, 2020
I am a current client of this provider
I think the most important thing is that they are very reliable and responsive if I have a problem or a need I give them a jingle and someone will come take care of it. They are just on top of things.
They are responsive to changes and needs. They are very reliable and have good roles for their people.
July 21, 2020
I am a current client of this provider
They're always here to listen to you and your needs.
They work really well with you and make sure you're compatible with everybody.
July 14, 2020
I am a current client of this provider
They are consistent and reliable.
I like the consistency, and that they are able to jump in and support my mom within a day before we need service.
July 07, 2020
I am a current client of this provider
It stressed me out more than it helped. The caregivers just sat around and didn't do anything.
They don't do what they said they would do. I was told that I would get rides to the store and doctor. The only time they did, they didn't provide appropriate cars. I was given broken promises.
Provider Response
Thank you for taking the time to share a review. We would be glad to work with you further to find a solution. We have high standards for all aspects of our services and appreciate your feedback.
July 01, 2020
I am a current client of this provider
They have been good friends to me.
They are willing to work with me on what my needs are.
July 01, 2020
I am a current client of this provider
They listen to his needs. He's very demanding. It's hard to do what he asks and he's been surprisingly satisfied with them which is hard to accomplish.
The company is very informative about changes.
June 25, 2020
I am a current client of this provider
They have been here to help me a lot, so I can get my showers and get house work done.
They just treat me really well.
June 23, 2020
I am a current client of this provider
Before this, I was alone and isolated. They're getting me to open up more.
They do really good work. The caregivers are easy to deal with.
June 22, 2020
I am a current client of this provider
I have an equilibrium problem and when I do chores, it helps to have someone there to help me.
I tell people about Family Resource. The ladies are so sweet and nice. They are not lazy and they do a good job.
June 11, 2020
I am a current client of this provider
It helped most having quality people in my home.
My concerns were addressed and they came to a conclusion with me to help me out and rectify some of our problems. It worked out great.
June 11, 2020
I am a current client of this provider
It makes things a lot easier for me.
They will get ahold of me and my mom if a caregiver or day has to change.
June 03, 2020
I am a current client of this provider
We don't have someone here every day, but when someone is here it's a huge impact, she's a huge help.
They need to improve their communication and I think they're too big. They don't fill in when people are missing, they don't have enough workers, they wait until last minute to let the caregivers know about changes. I just don't think that they are staffed enough.
June 02, 2020
I am a current client of this provider
I'm not directly affected, but the fact that we have someone there is helpful, with her specific needs met.
I like that they stay on top of things, they are interested in knowing what we want.
June 01, 2020
I am a current client of this provider
They have taken great care of her. She is doing well in the dementia care unit.
They are professional and take great care of their clients.
June 01, 2020
I am a current client of this provider
It has allowed him to have proper hygiene and proper supervision and companionship.
They are responsive and proactive and professional.
May 26, 2020
I am a current client of this provider
Having someone else there is good. Before them coming in, I was doing everything.
The timing for coming out to the apartment could improve. Sometimes the care gets grouped into a small time frame, not spread out.
May 21, 2020
I am a past client of this provider
They gave me a worker that was strong enough to carry my wheel chair.
The worker I had told the agency that I had snorted marijuana when I was actually taking my medication.
May 20, 2020
I am a current client of this provider
I wouldn't want to have anyone else! She is wonderful. The others are too. They run the vacuum and get me something to eat.
They have been so good to me.
May 18, 2020
I am a current client of this provider
The caregivers help me to not fall.
I would tell others that my caregiver is so good!
May 12, 2020
I am a current client of this provider
The aide comes and gives me a bath.
I really like the aide and how they treat me.
May 06, 2020
I am a current client of this provider
The most helpful is cleaning my house, the girls help by taking care of my laundry. I can't go downstairs without it being dangerous.
They are very nice, have been very helpful with anything I need.
May 05, 2020
I am a past client of this provider
They needed to listen to me when I said I needed a caregiver that would not be sitting on my couch the whole time they were in my house. They pretty much told me to deal with it.
They need to know that the client is more important than the caregiver.
Provider Response
Thank you for taking the time to share a review. If you’d like to connect further by phone or email, we’ll work with you to try and find a solution. We have high standards for all aspects of our services and appreciate your feedback.
April 17, 2020
I am a current client of this provider
She takes me to the grocery store or the bank.
Everyone is polite. They are all a bunch of sweethearts.
April 14, 2020
I am a current client of this provider
After I got out of surgery they failed me. When I got home after the surgeries they just failed to give me the hours on a regular basis and have anyone regularly come back. Starting in November I started making my own monthly schedule.
They used to be aces when I first started, but I have had to make up my own monthly schedule to just make sure I get all the hours I need. I referred 3 other clients in my building but I wouldn't now.
Provider Response
Thank you for taking the time to share a review. If you’d like to connect further by phone or email, we’ll work with you to try and find a solution. We have high standards for all aspects of our services and appreciate your feedback.
April 09, 2020
I am a current client of this provider
They allowed me to stay fairly independent.
I like their caregivers.
April 03, 2020
I am a current client of this provider
If I didn't have them, I don't think our relationship with our loved one would be as positive. It takes a huge burden off of us.
I think that they are well-staffed. If you need someone they will have someone quickly for you.
April 03, 2020
I am a current client of this provider
They make life easier by being here.
They are thorough and do their work.
April 01, 2020
I am a current client of this provider
It is helpful to have their support.
They are really good, they have great caregivers.
April 01, 2020
I am a current client of this provider
I have a regular caregiver that Family Home Care matched me with and it is unparalleled. I have type 2 diabetes and they have certain expertise in that area.
There is nothing not to like. Most of my caregivers and the administration staff are very friendly.
March 25, 2020
I am a past client of this provider
We had an array of aides. She has dementia, so they can't send a different person each time. It's too confusing.
They could be more consistent with the aides that come in.
March 24, 2020
I am a current client of this provider
They help keep him calm.
The caregivers are great. They have great customer service, even the managers and supervisors are quick to reach out if there is a problem and do what they can to fix it.
March 24, 2020
I am a current client of this provider
They could take my loved one to do some of her errands that she needs to run like going to the bank or library or post office.
They have someone come in to help that I cannot get done.
March 20, 2020
I am a current client of this provider
I don't know what I would do without them. I fell recently where I cut my leg and dislocated my shoulder. They are helping me the things I can't do on my own.
The people that they sent me are very good.
March 20, 2020
I am a current client of this provider
They try to keep somebody here each time, they're responsible.
I like that they're reliable.
March 05, 2020
I am a current client of this provider
They help the most by reminding her of her doctor appointments and things like that.
I like that my sister is able to get services.
March 02, 2020
I am a current client of this provider
It would be hard to manage without them.
They could listen to their caregivers and how they're treated.
March 02, 2020
I am a current client of this provider
It gives her that sense of independence.
I like everything. They make my life so much easier. I don't have to stress if it's going to be handled. They keep in contact with us.
February 24, 2020
I am a current client of this provider
Sometimes he can take a little more initiative.
They have excellent workers.
February 24, 2020
I am a current client of this provider
She is reliable, punctual and very caring.
The communication is excellent.
February 05, 2020
I am a current client of this provider
I really like the caregiver that they've sent and the caregiver does what's asked.
I like the people, they are very easy to work with as far as having to change the schedule every once in a while.
January 29, 2020
I am a current client of this provider
She does a great job with things. She helps around the house.
I like the office and the caregivers.
January 21, 2020
I am a current client of this provider
She helps me with housekeeping and my personal care.
They let me have my daughter care for me.
January 17, 2020
I am a current client of this provider
Things would be very difficult without him.
Communication could be improved between the family and the office.
January 16, 2020
I am a current client of this provider
I have titanium knees and I am in pain all the time, and I like that when the caregivers come in, I don't have to tell them what to do.
I like that they can give me caregivers. And if one calls in sick, they quickly get a substitute.
January 07, 2020
I am a current client of this provider
I am not getting around very well, so they help me a lot.
They seem to get people to help me, and I like most of the people I get.
January 06, 2020
I am a current client of this provider
They sweep my floors, give me a bath, and things like that.
They are very nice when they come to help me out. The ladies are very nice.
December 31, 2019
I am a current client of this provider
The people they have as caregivers are really good people. When they are there, we are confident that things are getting done well. They do a lot of skin stuff. He has skin cancer. They do cleaning and treatments.
They could take ownership. We have had a few of those issues here lately.
December 31, 2019
I am a current client of this provider
It gives me time to do things that I wouldn't normally be doing.
She does light housekeeping.
December 27, 2019
I am a current client of this provider
Sometimes, they don't listen to me. They will be on their phones. I will ask them to do something before they leave, and they won't do it.
I've been with them for a long time. The previous owner wanted to retire, so she sold it. My caregiver at that time wasn't able to clock in or out. Sometimes, I don't have a caregiver. They will say that they don't have anyone else.
December 21, 2019
I am a current client of this provider
They could come at a later hour. I have a caregiver that comes at 7:30 am but I had an understanding that she would come at 9:00 am.
I like that they are helpful and they help me with my bath. They also help with changing my sheets and sweep the bathroom.
December 13, 2019
I am a current client of this provider
Without them, my life would be a sham. My floors would not be clean, my kitchen would not be clean, and things would be a mess. I am unstable on my feet, so I need them every day.
They are excellent and have good caregivers on the whole.
December 13, 2019
I am a current client of this provider
It is helpful for my grandma. She is one-hundred and five, so it is a new face she can talk about the day to.
They are all friendly, have knowledge, and their response is excellent.
December 05, 2019
I am a current client of this provider
I am handicapped, so I can't get in and help her with her shower like she needs. It has been very helpful for us.
I really like the aide that my mom has because she is friendly, and I like the substitute that comes when our regular aide can't. They are both great.
December 05, 2019
I am a current client of this provider
They always get everything done quickly.
They get everything done correctly the first time.
November 20, 2019
I am a current client of this provider
I have Parkinson's and you don't know what to expect from day to day. The person that is coming needs to know what the situation is.
If I do, I would explain that you guys have trouble billing the hours.
November 20, 2019
I am a current client of this provider
They give me time out and a break. They take good care and do what I ask.
They work really well with me and fill my needs. The caregivers are on time. She's friendly and good for my daughter.
November 13, 2019
I am a current client of this provider
I don't call the office unless I need something. They are accommodating and wonderful to work with.
They're personnel are pretty well-trained. Most of them have a CNA license, and they are prompt and caring about the client. Most are willing to see and find things to do.
November 11, 2019
I am a current client of this provider
They help me get through my household duties. My caregiver is wonderful. I went through so many of the others because they aren't really qualified to do the job.
I had a stroke three years ago, and it messed up my brain, and anything with change stresses me out. I was with another care facility, and my daughter thought I needed someone five days a week. Someone said that I could have the same person five days a week with Family Home Care, and that really affected me. As time went on, I decided that it wasn't working, so I would want to get three days a week instead. I got a girl, and it was going well, then the other day, they told me that I can't have her on Mondays, and they offered another person at different times that wouldn't work. I broke my back a year ago, and I have to have someone. I'm trying to think about how I can handle this.
November 06, 2019
I am a current client of this provider
They have really helped me as a daughter and a caregiver by taking the weight off my shoulders for mom to have another companion. He and my mother have a real bond, which is great.
I have been very satisfied because I think my mother's caregiver is just excellent, and I couldn't ask for better.
November 05, 2019
I am a current client of this provider
She's not a people person, so she's not a fan, but it's been helpful for her. It's helpful to me more than her. I think they do a good job for what she lets them do.
It seems like some of the scheduling has been overlapping.
November 05, 2019
I am a current client of this provider
They allow me to not have to worry about my grandparents as much.
They need to improve their schedule management. We have many unassigned days.
November 04, 2019
I am a current client of this provider
They give me companionship.
The caregivers are good. The office is extremely good.
October 23, 2019
I am a current client of this provider
They provide me with transportation, and they do the house work because I can't do a lot.
It just works for me. It does the best for me. I don't have to worry about too much.
October 21, 2019
I am a current client of this provider
They have taken her on some long walks around our property, which has been very helpful.
I don't really have any complaints. This is a good organization. I like that the caregivers are on time and responsible. We would like it if we could have one or two that come more consistently instead of changing them.
October 09, 2019
I am a current client of this provider
They are helping me make sure my grandma is safe at home, which is important.
It seems like they are really organized and are listening to my loved one's needs.
October 04, 2019
I am a past client of this provider
The most recent was unable to make his bed and iron adequately. The other one was great.
They should have better training for the caregivers.
Provider Response
Thank you for taking the time to share a review. If you’d like to connect further by phone or email, we’ll work with you to try and find a solution. We have high standards for all aspects of our services and appreciate your feedback.
October 01, 2019
I am a current client of this provider
I'm used to having people take care of me.
My caregiver is excellent, but when she isn't here, the others have been mediocre. They shouldn't talk so much and do more work.
September 27, 2019
I am a current client of this provider
It's really hard for me to do what she does for me. The caregiver is helpful. I had one lady briefly, but she was kind of annoying, and one gal was lazy. This one is not like any of those.
The caregivers I have had have been pretty good at what they do. I only have one right now, and she is amenable to do what I need. She is very thorough and very helpful.
September 25, 2019
I am a current client of this provider
I don't get around the house because I broke my wrist. She really does a good job to help me.
I've already recommended them because I like the way she cleans.
September 25, 2019
I am a current client of this provider
They have helped me the most by cooking and helping me take a bath.
I like that if I need help, they find help for me and are really dependable.
September 25, 2019
I am a current client of this provider
They make sure that I have a polite caregiver that I can depend on.
They keep their word. If you have something bothering you, then they try to fix it.
September 23, 2019
I am a current client of this provider
They help me by doing the things I cannot do.
They could try their best to fill a shift, instead of doing it last minute. I would like them to do it as soon as they know something is going on.
September 20, 2019
I am a current client of this provider
I couldn't do it without them.
They are so helpful.
August 05, 2019
I am a current client of this provider
It is a relief to know that they are there when I can't be.
They communicate well when we have issue. They respond well to issues, and they are professional.
August 05, 2019
I am a current client of this provider
Some are very helpful, and others just don't do much. They need to be more proactive about getting things done around the house.
I like the fact that my step mother has someone there all the time. The coordinator seems to be conscience in making sure that things are all in order.
July 12, 2019
I am a current client of this provider
She helps my mother get in and out of bed, does laundry and dishes, and fixes food for my mom.
I like the people they send. They check back to check on the people.
July 08, 2019
I am a current client of this provider
I would like them to get a better understanding of other other services that can be provided.
We just started here, and I like when the person gets here on time and completes their work in a timely matter. My mother is grateful and satisfied with the work being done.
July 08, 2019
I am a current client of this provider
I'm not so tired now because of them.
They keep in touch really well, they make sure that I know what's going on, and they make sure all the shifts are covered, even if my regular caregivers get there. They go out of their way to make sure that everyone can meet our exceptional needs.
July 05, 2019
I am a current client of this provider
The agency is an advocate for my mother, and I like knowing someone is there for her.
I thought the care was adequate, but inconsistent. Some of the people who sat with my mother took much more initiative than others. The facility said some caregivers would call the facility's staff where others would assist her when she needed to go to the bathroom.
June 25, 2019
I am a current client of this provider
Having somebody in the home has been helpful.
They should improve scheduling.
June 14, 2019
I am a current client of this provider
My loved one is a bed patient and he weighs a lot, so it has a big impact. One caregiver got into a yelling match with him.
I love the caregiver. She's my favorite part of Family Home Care.
June 05, 2019
I am a current client of this provider
They can help by being more flexible with the times they can be here.
We've gone through quite a few of caregivers since starting.
June 05, 2019
I am a current client of this provider
They are helpful, but the communication needs to be better between me and the office staff.
They need to have training for their caregivers on how to handle youth.
June 05, 2019
I am a current client of this provider
They've helped me in every aspect as far as making my life better goes.
They really care and they fit your needs.
May 20, 2019
I am a current client of this provider
They do the job they are required to do. They are also flexible.
They are very nice and polite to me.
May 16, 2019
I am a current client of this provider
Without them, I would be in a nursing home because I couldn't do this on my own.
I like that they are very nice and usually helpful.
May 15, 2019
I am a current client of this provider
It makes things possible that I can't do myself.
I am amazed that the services are available, and I really appreciate the fellow that gives me my bath.
May 06, 2019
I am a current client of this provider
They give me some time away to myself.
They come in and assist my mother in the way she needs the care. They do not ask a bunch of questions.
May 06, 2019
I am a current client of this provider
She was willing to help and come here with her extra hours so she could help me with dinner since I was exhausted.
I have already recommended them. I have gotten consistent care and the same caregiver, which is the real trick. When my caregiver got sick for a bit. The fill ins were wonderful as well.
May 06, 2019
I am a current client of this provider
They've kept us out of a facility so that we can stay in our home.
They're fantastic. We've been with them for three years, and we are very pleased with everything.
May 06, 2019
I am a current client of this provider
They have tried to work with me and have tried to place the right caregiver with me.
They could have better communication.
April 23, 2019
I am a current client of this provider
They are stressful right now. We had a caregiver that we had for three years, and now we do not have them. We are trying to get someone else out.
I would like them to train the people they send more on the Hoyer lift and how to get people with MS in and out of a wheelchair.
April 10, 2019
I am a current client of this provider
She uses them twice a week. It's definitely helped with bettering her health.
They are very easy to get a hold of, when I need help. They're very attentive to her needs.
April 05, 2019
I am a current client of this provider
I am not feeling well so it is very nice to have someone here with me to help me out.
They are very friendly and helpful for me. It is a relief to have someone here with me.
April 05, 2019
I am a current client of this provider
My caregiver helps me with my showers and cleaning the house.
They are efficient and good. Their caregivers are friendly and helpful.
April 05, 2019
I am a current client of this provider
They could do our cooking and washing.
I like having someone to talk to.
April 05, 2019
I am a current client of this provider
The caregivers will ask her what she wants for breakfast.
The caregivers are really nice people; they show up on time and they ask Donna what she wants.
March 20, 2019
I am a current client of this provider
The washing that they give me is very important.
I don't use many of the services, but the lady that comes is perfect.
March 18, 2019
I am a current client of this provider
They are so willing to do anything we need. We have one that comes three times a week, she has her routine and she takes care of my loved one all along the way. She will do the laundry, the dishes, and other things that need to be done and I don't have to ask her or tell her. She is really easy to talk to and friendly I feel like she is a daughter.
They have nice people and when I've had a problem, they have taken care of it.
March 08, 2019
I am a current client of this provider
When they're here, they seem to take good care of me and know exactly what I need.
I like that they keep on top of things. They are always encouraging me to do better.
March 08, 2019
I am a current client of this provider
They've sent good caregivers and most of the time have everything scheduled on time. I have periods of time that I don't have time to even care for my laundry.
I appreciate the caregivers that I've had. They seem to know what they're doing and how to assist me.
March 05, 2019
I am a current client of this provider
They help me know that I can do things. They will take me grocery shopping when I need to.
I like the help they give me. I have a friendship with them.
February 26, 2019
I am a current client of this provider
There is a wide variety of what the caregivers do, and that is not very consistent. I have had problems with having the scheduling being consistent with the different kinds of caregivers coming.
They need to be more responsive on their phone calls and giving back messages.
February 25, 2019
I am a current client of this provider
I get services two times a week, and it helps me a lot.
They come through if I need my caregiver to be rescheduled.
February 19, 2019
I am a current client of this provider
My mom is gaining weight again so it's good.
I like the fact that they truly do care about my mother.
February 05, 2019
I am a current client of this provider
They help mainly with her bathing.
They are very friendly to my mother.
February 05, 2019
I am a current client of this provider
They have been pretty accommodating for care needs.
I would like to see maybe a little more communication.
February 05, 2019
I am a current client of this provider
She addresses his needs that are hard for me to do for him, such as putting on his socks, taking care of his feet, and helping with showers. It helps him maintain a better balance.
I like everything about them. They sent an excellent caregiver and she is understanding and helpful and does everything my husband needs. It is great. If she has extra time in her shift, then she will help me with tasks that are awkward for me to do with my hip.
January 09, 2019
I am a current client of this provider
It gives me breathing room. It would be better if I could afford more hours, though.
They send out a lot of different caregivers and even sent out males to my mom, which made her feel uncomfortable.
January 08, 2019
I am a current client of this provider
Some of the caregivers don't follow through with the tasks we give and forget to do tasks.
When I began with them, they were on it, but now there aren't enough caregivers available for me.
December 11, 2018
I am a current client of this provider
I am clean from the baths and safe from slipping in there.
I will recommend them if they wanted a shower or a bath.
December 11, 2018
I am a current client of this provider
They have helped the most by coming and doing their job.
They actually do the work they are suppose to do, and they show up on time.
December 11, 2018
I am a current client of this provider
They supply a lady to come to my house. They know how to do things.
My caregiver is great. They explain things thoroughly and are available to talk to. If he's not available, he calls back. I did not like my first caregiver, but I like my new one.
December 11, 2018
I am a current client of this provider
It seems like they are having scheduling issues, and I'm sure it has to do with their employees getting shuffled around.
The testing company who does the test so the caregivers can actually do their job is bad. They should find a new option. The caregiver who has been coming for months can't help anymore because the testing company is a mess. It seems like every time we get a new caregiver, their testing is up for renewal and then they can't work because the testing place is bad.
December 11, 2018
I am a current client of this provider
They have helped me the most by doing tasks for me.
The scheduling could be better.
December 11, 2018
I am a current client of this provider
The caregiver helps me with the things that I am not able to do.
I just adore my caregiver. They are exactly what I asked for. I did not want to have some young person running around in here.
December 11, 2018
I am a current client of this provider
Most of the time they do as we ask them to as far as cleaning. The most important part is care giving and looking after my husband, and I think they do a good job with that.
I would appreciate if they would contact me and let me know when and if they will have somebody available on Mondays because I only have service on Monday. I would like them to be a little more consistent in sending the same individuals in as much as possible.
November 27, 2018
I am a current client of this provider
My husband and I have been able to get out to do things together and know he is being taken care of.
Their caregivers are high quality.
November 13, 2018
I am a current client of this provider
It's a wonderful wonderful program. She gets a great bath and my daughter can't bend over the tub so it helps us out tremendously.
For the bath help program, I would recommend it. I love the fact that they provide the service for my mother.
November 05, 2018
I am a current client of this provider
I get along with it just fine. My caregiver does things that I can't get done.
I would recommended them because my caregiver does what she's supposed to do.
November 05, 2018
I am a current client of this provider
The caregivers have been here when I have needed them.
I would like the office staff to answer their phones when I call them.
October 24, 2018
I am a current client of this provider
They seem to know what my needs are, and I don't need to tell them what to do.
I would tell them to be patient because they have a lot of people, but whoever they send are good caregivers.
October 24, 2018
I am a current client of this provider
They keep my parents safe, and are able to allow them to live at home.
They take great of care of the people they are working with.
October 24, 2018
I am a current client of this provider
They help me with things around the house.
They are excellent.
October 24, 2018
I am a current client of this provider
They help by being there when I need them.
They are reliable.
October 09, 2018
I am a current client of this provider
They could make my life easier by making the bed for me.
They could improve by helping me more around the house.
October 09, 2018
I am a current client of this provider
They free me so I don't have to take care of her.
They are efficient. They go in, make breakfast for my mom, and make sure she takes a bath.
October 09, 2018
I am a current client of this provider
I wish I had a little more money so I could have them come over more.
Everything now is not on paper. I don't check my email very often, so I don't see some of the billings they send me.
September 30, 2018
I am a current client of this provider
They are there when I'm taking a bath.
I'm happy with them. I have a bad knee, so it was hard for me to get into the bathtub. Now I have someone to help me get in.
September 19, 2018
I am a current client of this provider
They make my daily life better. She makes my life easier.
I would recommend them. There are others, so they should compare and see what they want to pay.
September 19, 2018
I am a current client of this provider
It impacts my life more than his because I can get out and do things. He isn't unhappy at all about the situation.
They've been very helpful and they're good at meeting our needs, as far as scheduling and what not.
August 31, 2018
I am a current client of this provider
They seem to be prompt, they are there when they say that they will be. It confuses elderly people when they are expecting someone on time and they aren't there, but there hasn't been any of that.
August 31, 2018
I am a current client of this provider
The company has given me caregivers that know how to do their job.
The company needs to follow through on what they said they are supposed to do.
August 31, 2018
I am a current client of this provider
The caregiver helps me with my showers.
The caregiver knows what she is doing and is concerned.
August 31, 2018
I am a current client of this provider
For me it has helped me a lot because she keeps me busy.
They take good care of their clients.
July 30, 2018
I am a current client of this provider
They make me feel as if I actually matter.
I like that they always answer my questions, use language I understand, and never put me off.
July 30, 2018
I am a current client of this provider
They help me the most by keeping me going. It is difficult to get to the doctor or take my medications.
They need to be better at getting people here. It has been difficult to get the same people here every time.
July 25, 2018
I am a current client of this provider
They've helped both of us by giving me free time so that I'm not tired out.
The care providers are positive.
June 29, 2018
I am a current client of this provider
The provider has helped us the most by giving us extra time to help with his care.
I would tell a friend that they are very thorough in their services.
June 29, 2018
I am a current client of this provider
Their acts of service make life easier for me.
The caregivers are timely.
June 28, 2018
I am a current client of this provider
They help me with my showers.
They seem to be pretty well known at what they are doing.
June 28, 2018
I am a current client of this provider
They are there for her if she falls.
They have good communication, but they need to have more people to work on weekends.
June 28, 2018
I am a current client of this provider
They have helped me by doing everything for me. They don't slack on things. They could improve by sending the same caregiver and making sure that whoever comes is familiar with my schedule.
They could send the same caregiver the same time and keep certain hours open for me.
June 27, 2018
I am a current client of this provider
The wash the kitchen floor and the bathroom floor for me, and that is helpful.
Some of the caregivers are very nice. They have nice conversations with me.
June 26, 2018
I am a current client of this provider
They will call me on the same day if the caregivers can't come.
June 25, 2018
I am a current client of this provider
They help me to get off my feet when I come home.
I really appreciate the quality of the nurses.
June 25, 2018
I am a current client of this provider
I can't do a lot of the physical things, and they do those things for me. Some of the caregivers could take more initiative.
They need to improve the scheduling for the caregiver and the clients. They are helpful and caring.
May 31, 2018
I am a current client of this provider
I had to have somebody there just to function, so that was great.
The caregiver was very nice and came to the house to do the things I needed.
May 31, 2018
I am a current client of this provider
I have problems with my hip so I can't really do housework by myself. I'm not as mobile as I used to be.
There are no worries with the care. They take me to the grocery store and my doctor appointments. They don't go to the casino, unfortunately. They take me to the pharmacy to pick up some medications. I've been well taken care of.
May 31, 2018
I am a current client of this provider
They clean for me since I hate cleaning,
I like that they do a good job and the people are really friendly and helpful.
May 30, 2018
I am a current client of this provider
Most of them have cars and I like that because I can go grocery shopping.
The caregivers are punctual for the most part. If I don't have anybody for one day I call them and they usually provide me with somebody.
May 30, 2018
I am a current client of this provider
They've made my father comfortable.
There is no one I can think of to recommend them to.
May 30, 2018
I am a current client of this provider
I feel that they need to hire higher quality caregivers.
I would like them to hire more caregivers for the amount of clients they have. They could have a better caregiver to client ratio.
May 29, 2018
I am a current client of this provider
They treat her like a friend and not a job.
They are very helpful and friendly.
May 24, 2018
I am a current client of this provider
They could get people that know what they're doing and want to do the job.
They could keep me with one person, which would be great. They could also inform the caregiver of my circumstances.
May 24, 2018
I am a current client of this provider
They help me with my bathing.
Family Home Care helps me do my housework, which I can't do.
May 24, 2018
I am a current client of this provider
They can't get me anybody who is regular. When they did find one, she wasn't really proactive and forgot what I told her sometimes.
The workers are so different in ranges of abilities and knowledge. The younger ones aren't as knowledgeable.
May 24, 2018
I am a current client of this provider
They just are really helpful. They help me bring in my bags from the store for example.
I would recommend them to others. I just think they're a better people than I've used in the past.
May 24, 2018
I am a current client of this provider
They have helped her the most by being a companion for her since she has dementia. They have helped me because I feel comfortable having them care for her needs.
I would tell a friend that they are very professional, and I have really enjoyed working with them.
May 24, 2018
I am a current client of this provider
They are able to do everything to make my life easier. They help me out a lot and do many different things for me.
I have had very good care through them.
May 24, 2018
I am a current client of this provider
They are able to help me out with things I cannot do around the house.
They are reliable and aware of my situation. They are willing to help.
April 27, 2018
I am a current client of this provider
My worker is a likable person. I can hardly walk and I have an injury that can't be repaired. They really help keep my house up, which is something I can't do.
April 27, 2018
I am a current client of this provider
Everyone has been very friendly, very efficient, and they always return calls quickly. My mother won't take a bath for anyone else but will with them.
April 27, 2018
I am a current client of this provider
Family Home Care needs to improve their communication in the office. They help me be more independent so I can out and do things.
April 26, 2018
I am a current client of this provider
I have a caregiver that comes in and she is very cheerfully and she checks in on me right away. Me caregivers have gotten to things that I haven't gotten to. She cleans when I cant and she makes sure that things are just done. She is willing to help in anything that I have been asked her to.
April 26, 2018
I am a current client of this provider
Our caregiver is doing a good job but he can't do everything. He's the only one who comes around. It could be better, it's boring sitting here and I won't see the caregiver until next Thursday. I know he has someone else to take care of.
April 26, 2018
I am a current client of this provider
They are great and if I have a problem, they are right on top of it. They are great. It has been a great help because I am learning how to ask for help. I have a lot of pride, so this is helping with that.
April 26, 2018
I am a current client of this provider
They hire very lazy caregivers who are too comfortable here. The office lacks in that the right hand doesn't talk to the left. The caregivers need to be on task and not get too comfortable.
Provider Response
Thank you for taking the time to share a review. If you’d like to connect further by phone or email, we’ll work with you to try and find a solution. We have high standards for all aspects of our services and appreciate your feedback.
April 25, 2018
I am a current client of this provider
They are terrific! They do everything that you need. I wouldn't know what to do without them. They go to the store for me. They do everything for me.
April 25, 2018
I am a current client of this provider
They provide good care. My mom enjoys having them come. If she is happy, it makes life easier. They do the things that I don't have time to do.
April 25, 2018
I am a current client of this provider
I am very satisfied; they have good caretakers. They give me time to go do things and they keep my husband in good care.
April 24, 2018
I am a current client of this provider
They could improve the people that they send out. There is one that is coming that is 72 years old, and my husband needs to be changed and all kinds of things. That guy isn't really able to do all of that. I can sit for a while because I'm on my feet a lot with my husband. They could have one person that knows their business and would come every time. They help a lot because I used to do everything by myself.
April 24, 2018
I am a current client of this provider
95% of the people that work for them are great. There are a few bad apples in the group. I can't do very much because I can't breathe, so they basically have to keep my house clean for me because I can't do it. They do my shopping and they take me to my appointments. They help me with my housework because I can't get it done. It helps me to breathe better because they keep the dust picked up for me. It makes me feel better.
April 24, 2018
I am a current client of this provider
I like their personality, they are trustworthy, and care. They help me greatly. It has definitely helped me! I love you guys!
April 24, 2018
I am a current client of this provider
They are very flexible with my dad's schedule and are very good with communication in letting me know who is going to be there and the time they will be there. They help me take showers, and do his laundry, which is big, and his exercises.
March 28, 2018
I am a current client of this provider
The caregivers that they send have been very good, I haven't had any issues, and they've arrived on time and everything like that. They give me reports about how things are going every day so that helps.
March 26, 2018
I am a past client of this provider
One was a very good caregiver, but my other caregivers were very difficult to work with. One was able to help me with all my needs as far as getting cleaned up, or to eat.
March 26, 2018
I am a current client of this provider
They are very accommodating for how I want my schedule to be, and the office helps with dealing with the case manager. They help me with my pain control so I don't have to do certain things anymore.
March 26, 2018
I am a current client of this provider
I like that they're very helpful with everything that I need to do. They take me to the bank and to the store. They also pick up my pills and give me showers.
March 23, 2018
I am a current client of this provider
They know their business, my caregiver knows what she is doing. They take me to the doctors, help me with my medicine and my pills, my caregiver cooks.
March 23, 2018
I am a current client of this provider
They're a professional agency in pretty much every way they do things. The services put our mind at ease. We don't have to worry about the house being dirty.
March 23, 2018
I am a current client of this provider
It has taken quite a while to get some semblance of order. I'm having trouble getting some consistency. The hours are kind of odd. They do pay attention and they get along well with everybody. I would prefer that my wife be in a 24/7 facility. They can't be here all the time and it seems like I'm the one who gets stuck with her, but it's better than not having anybody.
March 23, 2018
I am a current client of this provider
They are very polite and good caregivers. I can't go up and down the stairs anymore so they do the laundry for me, which is a big help.
March 23, 2018
I am a current client of this provider
Family Home Care needs better communication with client. I have to call in to see if I have someone coming in for a certain day, and they do not. The care from Family Home Care has really helped improve my life.
March 23, 2018
I am a current client of this provider
They are on top of things and are professional. They help me whatever I need help with.
March 23, 2018
I am a current client of this provider
I don't have anything against Family Home Care because they are doing great and keeping up on things. We have a great relationship with our caregivers and she helps me to have free time to other things.
March 23, 2018
I am a current client of this provider
Overall, it's been quite good. There have been several caregivers that aren't really good. My mom is able to stay in her house instead of being in some kind of institution, which is very important to her.
March 23, 2018
I am a current client of this provider
I would tell people that Family Home Care is very client-oriented, dependable, and I have had good luck with the caregivers. The most helpful thing is everything that is done for me. I don't know what I would do without the services.
March 23, 2018
I am a current client of this provider
I would tell a friend that Family Home Care is reliable. There will always be somebody there to take care of my mom. The services from Family Home Care make it so I never have to worry about my mom. I know she is taken care of properly.
February 27, 2018
I am a current client of this provider
They need to have consistent caretakers. It seems like I have had 40 of them. All of the different people make it hard for the caretakers and the patient. Having people with more training in Alzheimer's would be nice.
February 16, 2018
I am a current client of this provider
Family Home Care's caregivers have a lot of communication, and my mom is really enjoying them. The caregiver is bathing my mother and will pick up and clean up the house. They are very personable with her. My mom considers the caregiver to be a friend.
February 15, 2018
I am a current client of this provider
Family Home Care have girls that are really friendly and so far they have done their jobs well. I haven't had them very long but they make life easier by making my bed, vacuuming, and cleaning my bathroom.
February 15, 2018
I am a current client of this provider
They're working really hard to find somebody that the client is compatible with. Without them, I'd have to care for the client. I can't because I have my own medical problems and caregivers. I think the client appreciates the fact that they live in a cleaner environment. They don't like people coming into the home, but that's just how they are.
February 15, 2018
I am a current client of this provider
Whether it is the case manager, the caregivers, or the office, they are all polite, professional and caring. They do things for me that are difficult or impossible for me to do on my own. It helps me have the time and energy to have a better quality of life. My friends tell me I look so much better and ask what is different, but it is all due to the impact of the service.
February 15, 2018
I am a current client of this provider
They work well to get me good care by listening to me. They primarily remind me to take my medication.
February 15, 2018
I am a current client of this provider
I like the skill set of the caregivers when it comes to clients with diabetes because my husband has diabetes. He needs to take insulin and can't mange it on his own. When I'm gone that requires someone to assist him for twenty minutes. My husband enjoys the caregivers that come in and has never not liked anyone. I'm the advocate for my mother, and I care for Pete. When they come in, they do light housekeeping for me which is a huge help. They come in irregularly when I am gone to be here for two meals which gives me the freedom to take care of my mother better, take classes, and have time for myself.
February 15, 2018
I am a current client of this provider
They have always been very nice and helpful and do a wonderful job. They help shower my mother every week, which has been a big help for us.
February 15, 2018
I am a current client of this provider
They are outstanding. The girl that comes here is very good at her job. The services are very helpful.
February 15, 2018
I am a current client of this provider
To get a good recommendation, Family Home Care needs to get better quality employees. Family Home Care could make life easier by having employees who are on time and who show up for work.
Provider Response
Thank you for taking the time to share a review. If you’d like to connect further by phone or email, we’ll work with you to try and find a solution. We have high standards for all aspects of our services and appreciate your feedback.
January 30, 2018
I am a current client of this provider
They are very professional and go the extra mile. The caregivers that I've experienced are the best. I have had no issues. My caregiver went with me to the doctor's office. We took the bus, and we ran late, and I know I made the caregiver late. I know I could have gone back but I have an electric wheelchair and I expressed that worry to my caregiver. He took an extra 45 minutes to help me get back home. The caregiver that comes Wednesday, Thursday, and Friday is always very conscientious.
January 29, 2018
I am a current client of this provider
They do a good job at communicating with their clients and do well at finding consistent caregivers for my loved one. The caregivers do meal preparation and cleaning.
January 29, 2018
I am a current client of this provider
Family Home Care has always kept me updated if someone wasn't able to show up. They have worked diligently to find the right fit for my mom, and they have worked with our schedule. They work diligently to give me a regular caregiver, and the communication if wonderful. Having caregivers from Family Home Care is reassuring to know that there is someone out there twice a week with my mom. It's good to know she is being taken care of.
January 25, 2018
I am a current client of this provider
Family Home Care is a good company because they are caring, are on top of things, and are polite and nice to me. Family Home Care makes sure that I have someone else when the caregiver is not here, but my daughter comes in and takes care of me because I don't do well with strangers.
January 16, 2018
I am a current client of this provider
Family Home Care seems to do well. My sister helps and gets along with the help that she gets. The impact varies from day-to-day depending on the client's mood.
January 16, 2018
I am a current client of this provider
I know that I am part of this problem, and I do not know how anyone is going to solve it. I am one of the smallest unit on their schedule, I only use one hour every other week and scheduling that is very difficult for them. If there are any changes that have to be made, then sometimes I have to make other arrangements with my doctors and other appointments, which can delay my appointments weeks. They can clean and they get at places that I cannot reach, such as the far corners of the bathtub and those areas that are either down low or extremely high.
December 19, 2017
I am a current client of this provider
The caregiver had to fight to keep me as a client at Family Home Care and to give me the hours that I need. I would not recommend Family Home Care to anyone. The caregiver is willing to listen and does a great job helping me.
December 19, 2017
I am a current client of this provider
I would tell a friend that Family Home Care has really hard working caregivers who are very considerate and try to accommodate me. Family Home Care is trying to get me a regular caregiver, and they are able to help me with light housekeeping and helping with errands and making sure my blood pressure gets taken every day.
December 19, 2017
I am a current client of this provider
Family Home Care is a good company to hire because they did everything I asked them to do. I have a lot of pain issues and having the caregivers come in helps me a lot.
December 18, 2017
I am a current client of this provider
I would tell others that Family Home Care is really friendly and they do hard work. They have been a really good agency so far. Family Home Care helps with chores and helps me go places that I couldn't go without them.
December 18, 2017
I am a current client of this provider
I would tell others that Family Home Care is very reliable. The services of Family Home Care help with monitoring of safety and privacy.
December 15, 2017
I am a current client of this provider
Family Home Care is good at their job. If there is anything you need or any place you need to go, they will take care of you. Family Home Care has helped me because their services give my family a chance to not be concerned about my health.
December 15, 2017
I am a current client of this provider
Family Home Care is a life saver because they provide care that the family can't provide. The services make life easier by providing care in the more difficult areas.
December 15, 2017
I am a current client of this provider
Family Home Care is very professional and prompt. Family Home Care has made my life easier by being here to help my dad get a shower, which means I don't have to do it. They have a male caregiver coming out, which is just perfect.
December 15, 2017
I am a current client of this provider
I like the person from Family Home Care that's taking care of my loved one. The people I've talked to have been great. The services get my loved one out of bed and her chair and move around.
December 15, 2017
I am a current client of this provider
Family Home Care is easy to work with. Family Home Care allows my loved one to stay in their home longer.
December 15, 2017
I am a current client of this provider
I would recommend Family Home Care because they are easy to work with. The services from Family Home Care make life easier for me by taking care of my loved one's bathroom needs.
December 15, 2017
I am a current client of this provider
I would tell a friend that Family Home Care has excellent caregivers. Family Home Care has made life easier by doing housekeeping chores for me.
December 15, 2017
I am a current client of this provider
Family Home Care is pretty good. My sister gets along with her Family Home Care caregivers and they are able to entertain her. Family Home Care provides my sister with someone new to talk with when they are with her.
December 15, 2017
I am a current client of this provider
Family Home Care has really good and nice people working for them and they know what they are doing. They work around your schedule as well. Family Home Care helps me a lot. They take me to my appointments and to do things like shopping. They also clean around the house and help with meals.
December 15, 2017
I am a current client of this provider
Family Home Care is very professional and they accommodate our requests always. When the caregivers come, it's excellent. My wife has MS, so they take care of her. Family Home Care makes life easier because I can do other things. I can go out shopping.
December 15, 2017
I am a current client of this provider
Family Home Care is a very dependable company and they are very professional. They are also very nice and pleasant people. Having Family Home Care allows me to get the personal hygiene care that I need.
November 21, 2017
I am a current client of this provider
I would tell a friend that the service is good, and the care is fine from Family Home Care. The services make a big difference in my life. The caregivers are outstanding help.
November 20, 2017
I am a current client of this provider
Family Home Care really makes sure to call me all the time because my son doesn't remember. They call me once a week to let me know if they have a new caregiver. I appreciate that. They're very friendly. Family Home Care takes care of my loved one and always make sure he has a caregiver. They come three times a week, show up on time, and take him shopping. I can't drive, so that would be a hardship for me to have to do.
November 17, 2017
I am a current client of this provider
Family Home Care is not consistent with the caregivers. They don't send the same person when they're supposed to. The service has helped my son by giving him a break. He's got to do his thing, too.
November 16, 2017
I am a current client of this provider
I would tell my friends that Family Home Care has a lack of communication. They also change my caregivers without giving me any kind of notice or discussion. I am 100% disabled. I am unable to do cleaning, housework, or anything. The caregivers help me with my pills, meals, and bathing.
November 16, 2017
I am a current client of this provider
I really like the caregivers that come to the house. The care is wonderful. I would swear that the care from Family Home Care is why I'm getting better.
November 16, 2017
I am a current client of this provider
I would recommend Family Home Care to others because I like how they are doing better than they used to. They are more polite now. The caregivers make an impact on me because they help me with the issues I am having, but I do not like their laziness
November 15, 2017
I am a current client of this provider
Family Home Care is very professional, and the caregivers are very caring. The office will also get right back to me when I call them. The services make my life a lot easier.
November 15, 2017
I am a current client of this provider
Family Home Care is friendly and the caregivers they have sent out have been professional and my loved one has really liked them. The services from Family Home Care have been great for my loved one and have made life easier by coming to help with things like showering.
November 15, 2017
I am a current client of this provider
I would tell someone that the caregivers from Family Home Care seem nice and clean and they did their job without complaining. The caregivers are here to do all the things that I can't do myself.
November 15, 2017
I am a current client of this provider
It would be nice if Family Home Care showed up. I haven't had any body for the last 5 or 6 days. There are things Family Home Care could improve on. It would be nice if the caregivers picked up instead of watching TV, and maybe did some dusting.
November 15, 2017
I am a current client of this provider
Family Home Care has awesome people. The caregivers help me with housework and running errands.
October 24, 2017
I am a current client of this provider
Family Home Care is a reliable company to work with, and their caregivers are well trained. Family Home Care is able to make my mothers life much easier by helping her with everyday activities.
October 24, 2017
I am a current client of this provider
The caregivers from Family Home Care are kind people. I would give a higher score but I just started with the services. The caregivers help with things that I need to take care of, and that is how the caregivers help me.
October 24, 2017
I am a current client of this provider
Family Home Care should train their people to be more focused on the job. Family Home Care should focus more and work harder.
Provider Response
Thank you for taking the time to share a review. If you’d like to connect further by phone or email, we’ll work with you to try and find a solution. We have high standards for all aspects of our services and appreciate your feedback.
October 23, 2017
I am a current client of this provider
I would tell others that Family Home Care provides a caregiver who is able to take care of my mother and her needs. The service provides takes a lot of pressure off of me. It is excellent to know that someone is here to help my mother.
October 17, 2017
I am a current client of this provider
Family Home Care has caregivers that are very efficient and friendly. Family Home Care has made my life easier by being here.
October 17, 2017
I am a current client of this provider
Family Home Care is a nice way to have your aging parents remain in your home. Family Home Care makes my life easier because I don't have to spend so much time caring for my mother.
October 16, 2017
I am a current client of this provider
Family Home Care is very good with the client. The caregiver from Family Home Care is very personal and will help with the little things. The client is safe and won't try to do anything herself. It's great!
October 16, 2017
I am a current client of this provider
Family Home Care has provided us with great service for several years now. I only have caregivers two days a week, and they will give Judy a bath.
October 16, 2017
I am a current client of this provider
Family Home Care's caregivers are not trained well before they come into my home. Family Home Care could be more dependent and reliable.
October 16, 2017
I am a current client of this provider
I would tell someone that we haven't had any bad people from Family Home Care. I just don't always get feedback for certain things about the care that have been done. Family Home Care makes things easier for me. I am my loved one's main caregiver and with Family Home Care, I can do other things outside of the house.
September 26, 2017
I am a current client of this provider
I would tell my friends that the caregiver that I have from Family Home Care is wonderful, but I have not talked to the people who run the place. The caregiver helps me with my daily chores that I have around the house.
September 18, 2017
I am a current client of this provider
I wouldn't recommend Family Home Care. I'd tell others it's an option but not would I would tell them to pursue right away. I'd give Family Home Care a very negative score. It was very bad service. Listen to what I was trying to explain to them for why I need a caregiver.
Provider Response
Thank you for taking the time to share a review. We would be glad to work with you further to find a solution. We have high standards for all aspects of our services and appreciate your feedback.
September 18, 2017
I am a current client of this provider
Family Home Care has capable caregivers, and they are aware of what is going on. This is very comforting. I don't have to argue with my father now that he has a caregiver.
August 28, 2017
I am a current client of this provider
Family Home Care is prompt and reliable. The service has helped the most by having someone reliable here to help my loved one out.
August 28, 2017
I am a current client of this provider
Family Home Care is a very dependable company. Family Home Care makes my life easier by having a caregiver come into my home to help me bathe. I don't ask my caregiver to do anything else.
August 22, 2017
I am a current client of this provider
Family Home Care followed through on everything. I received physical therapy that helped me.
August 18, 2017
I am a current client of this provider
I wouldn't have too much to say about Family Home Care, but they are doing alright. Family Home Care has made our lives easier because its good having someone there to take care of my sister.
August 16, 2017
I am a current client of this provider
Family Home Care has excellent communication. The office will make sure to tell us which caregiver will be here and what times they'll be here. They tell us if and if there are any issues with anything. They are easy to reach and get right back to me. I haven't had any issues with the office. The client's quality of life has improved and is so much better. Having someone there just makes their day better.
August 16, 2017
I am a current client of this provider
The caregiver I have is an angel, and I absolutely adore her. Family Home Care has made my life easier in every way.
August 16, 2017
I am a current client of this provider
Family Home Care is a good company and the caregivers are decent people. Family Home Care has made our lives easier by freeing up my time so I can do other things. It is a stress relief knowing that someone is here to help.
July 28, 2017
I am a current client of this provider
I would tell a friend that Family Home Care caters to my needs. The services have helped the most with keeping up house hold chores.
July 28, 2017
I am a current client of this provider
Family Home Care is very helpful and informative. My caregivers make me feel comfortable and I feel that I can call the agency about anything. My caregivers do some cleaning that I don't have to end up doing, and they put lotion on my body which makes me feel good.
July 28, 2017
I am a current client of this provider
I would tell a friend that Family Home Care has given me good caregivers. Family Home Care needs to keep the caregivers informed on where they need to be and when they need to be there.
July 24, 2017
I am a current client of this provider
Family Home Care has wonderful people working for them. Family Home Care has made my life easier because I don't have to worry about not being able to get out of the tub.
July 17, 2017
I am a current client of this provider
Family Home Care is nice, friendly, and does their job. It makes me feel better that my house gets cleaned up every now and then.
About Family Resource Home Care – Spokane/North Idaho in Spokane Valley, Washington
Family Resource Home Care – Spokane/North Idaho is an in-home care provider serving Spokane Valley, Washington and the surrounding area. Family Resource Home Care – Spokane/North Idaho offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.
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