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Right at Home - Spokane

104 S Freya St , Spokane, WA 99202

(509) 359-9757

Verified Partner

4.57

(28 reviews)

Offers Home Care
Top rated on Caring.com

2024

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Reviews of Right at Home - Spokane in Spokane, Washington

4.57

(28 reviews)

    Top rated on Caring.com

    2024

    Provider of Choice 2024
    Home Care Pulse Certified 2024

    Darren C

    4

    May 22, 2024

    I am a current client of this provider

    They've helped me by doing what they said they were going to do. They just do what they say they are going to do. They are polite.

    Provider Response

    Thank you for your positive feedback! We're thrilled to hear that our team delivered on their promises and provided polite service. We always strive to hire great employees with clients in mind.

    John B_84

    4

    May 21, 2024

    I am a current client of this provider

    I like that they are here so that I have the free time to go shopping. They could improve the quality of caregivers.

    Provider Response

    Thank you for your feedback; we're glad our service gives you more free time, and we appreciate your suggestions on improving the quality of caregivers. I'll make sure to take this back to my hiring team and improve on their hiring process. -Nick, owner

    Louis Z

    5

    May 8, 2024

    I am a current client of this provider

    She assists me and my wife with projects. I like that the young lady helps me with chores around the house.

    Provider Response

    Thank you for your kind words! We're delighted to hear that our care staff has been a great help to you and your wife with your projects and chores around the house. We're eternally grateful for your patronage.

    Louis Zizza

    5

    April 29, 2024

    I am a current client of this provider

    Home Care Service. They are located in Spokane Washington. I receive wonderful care from them. My personal care giver helps me in many ways being a disabled veteran. I would recommend them to anyone who needs home care service.

    Provider Response

    We're truly honored to provide compassionate care to veterans like you and we deeply appreciate your recommendation."

    Jeanie F

    3

    April 4, 2024

    I am a current client of this provider

    If she could get later care that would be better. She sleeps late in the day and in the afternoon. If they offered evening services, that would be a life changer.

    Provider Response

    We're a 24x7 business, so we do offer evening services for our clients. My staff will be reaching out to you to address your concern and find a time that is more to your liking. Sorry for the inconvenience.

    Lisa R_20

    5

    March 7, 2024

    I am a current client of this provider

    I feel like my mother in law is safe, they make sure she gets to the grocery store. I love the care that we receive, I like the accessibility, when I call someone always answers the phone.

    Provider Response

    Thank you for your wonderful feedback. We're thrilled to know that our services have provided you with the invaluable gift of time and peace of mind. We pride ourselves on being easily accessible and committed to working closely with you to address your needs. Your satisfaction means the world to us, and we're always here to support you whenever you require assistance.

    Michael O_16

    5

    February 14, 2024

    I am a current client of this provider

    They do the things that I have needed, and I am able to do more for myself now. The care has been good, and the providers have always been on time.

    Provider Response

    Thanks for sharing your positive experience! It's great to hear that the care provided has been helpful and timely, allowing you to accomplish more on your own.

    Laura W_18

    3

    February 6, 2024

    I am a current client of this provider

    Keeping someone that is stable for me would be nice. They do not have enough staff.

    Provider Response

    We appreciate your feedback and understand your concern regarding staffing levels. We always strive to hire the best talent but fell short of your expectations. We'll certainly take this into consideration for improvement

    Anonymous_1701872061

    3

    December 6, 2023

    I am a current client of this provider

    The caregivers will come to sit with Gloria but it is basically very expensive babysitting. Right at Home could be more affordable.

    Charles L_14

    4

    November 16, 2023

    I am a current client of this provider

    They cook my meals. They have to be involved in the work.

    Provider Response

    Thanks a bunch for taking the time to share your thoughts! We really appreciate your feedback.

    Megan C_5

    4

    October 5, 2023

    I am a current client of this provider

    I am able to take a break while Joey is being taken care of. They provide a good service, but they are expensive.

    Provider Response

    Thank you for that great review Megan! We're so happy to hear you had a great experience with us. Your review made our day! Our whole team works very hard to keep our clients and their families happy, but we can only do it thanks to amazing clients like you. Thanks again.

    Pack147

    5

    September 27, 2023

    I am a past client of this provider

    Nick and his staff were outstanding. We had a rapid discharge from the rehab facility and RAH Spokane was a great help. They were the only company in the area that could start as quickly as we needed. The care providers were caring, compassionate and well trained. We highly recommend them and would work with them again in the future when needed.

    Provider Response

    Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.

    Max P_2

    4

    September 9, 2023

    I am a current client of this provider

    For me, it's been good because it helps me with my father when we have had a committed caregiver. He really likes his current caregiver, they are well-matched. I know they have no control of a lot of it, but if we could stay with one caregiver. Initially we did, but then it's been all over the place.

    Provider Response

    We appreciate your feedback and are glad to hear that your father has had positive experiences with his caregiver. We understand the importance of consistency, thus we had made changes to your father's shift with one caregiver. Thank you for sharing your concerns and giving us the opportunity to make thing right for you and your family.

    Lynn S_29

    5

    September 9, 2023

    I am a current client of this provider

    Hygiene and helping with exercises and making lunch. I really like the caregiver we had.

    Provider Response

    Thank you for your positive feedback! We're delighted to hear that you appreciated our caregiver's dedication to hygiene, assistance with exercises, and lunch preparation. Your kind words motivate us to continue providing excellent care services.

    Julie M_19

    5

    July 10, 2023

    I am a current client of this provider

    They have provided me with a great person that has a great attitude. The people there are great.

    Provider Response

    We're thrilled our team could provide you with a fantastic person and a great experience Thank you for the positive review

    Eva C_3

    5

    June 10, 2023

    I am a current client of this provider

    They engage with Claire. They keep her mind active. They play games with her. They are able to work with our sporadic needs.

    Provider Response

    Thank you so much for your 5-star review! We are thrilled to have been able to provide you with outstanding services and exceed your expectations. Your satisfaction is our top priority, and we look forward to continuing to serve you with excellence.

    Timothy S_8

    5

    April 7, 2023

    I am a current client of this provider

    They help with housework. I like everything about them. They are an overall good company.

    Provider Response

    Thank you so much for this 5-star review. We really appreciate you being our client. We're here for you anytime.

    Linda N_10

    5

    March 20, 2023

    I am a current client of this provider

    I have no family, so without them, I would not get the care I need. I like their reliability.

    Provider Response

    Hello Linda, Thanks for taking the time to share your thoughts as a review. We are happy to know that you had a good experience with Right at Home. Thank you for placing your trust in us!

    Henry H_4

    5

    March 3, 2023

    I am a current client of this provider

    The provider made sure I got what I needed. I like the agency's professionalism and politeness.

    Provider Response

    Hi Henry, I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

    David M_58

    5

    November 7, 2022

    I am a current client of this provider

    They have done just about anything that I can think of when I ask for help so it's been a huge help. They are very friendly and easy to get along with, which I really like about them.

    Provider Response

    We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

    Nancy Y_3

    5

    November 7, 2022

    I am a past client of this provider

    The impact was minimal, but the experience was very positive. I like the quality of the person who came.

    Provider Response

    Thank you Nancy for taking the time to share your feedback with us. We're very happy to hear that we met your expectation and were able to get you a quality caregiver quickly.

    Chuck B

    5

    October 13, 2022

    I am a past client of this provider

    My mother received in home care and she was thrilled with the support that she received. Her care giver was wonderful, always arriving on time with a smile.

    Provider Response

    Thanks Chuck! It makes our day to hear that we were able to provide you 5-star service. On behalf of our entire team, thank you for allowing us to serve you and your mom.

    Andrew S_6

    5

    October 7, 2022

    I am a current client of this provider

    They ask me constantly what they can do. It gives my wife a chance to go out and go shopping. They don't do anything that would be detrimental.

    Provider Response

    Hi Andrew, it's great to hear that you had a positive experience and thank you for letting us serve you and your family. If there's anything we can do to serve you further, let us know.

    Sinclair

    5

    October 4, 2022

    I am a past client of this provider

    I used your service after I had received surgery for Breast Cancer. I can't thank you enough for the very personal services I received from your Caregivers. I had one main Caregiver who was wonderful, always on time and extremely helpful. I can't say enough about how helpful and caring and very knowledgeable about my needs. I could always count on her and if she wasn't available she always made sure her replacement was informed and knowledgeable about my needs. They never let me down and always had me covered, no matter how last minute my needs were. It was very important to me to know that someone was alway available to cover my needs. I can't say enough about how helpful and caring they always were. There aren't words to explain how much they helped me and I just wanted to say thank you again for all the kindness and care I received.

    Provider Response

    Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our clients, and we’re glad that this commitment was reflected in your care. Have a wonderful day!

    Elizabeth F_8

    4

    September 8, 2022

    I am a past client of this provider

    The most helpful thing is that they were very engaging with my dad. The most frustrating thing was the communication and the caregivers not being able to be here regularly.

    Provider Response

    Thank you Elizabeth for the detailed and thoughtful review. Your comment has given us valuable insight into the services that we provide at Right at Home. It is something that I will address with my team. I sincerely thank you for taking the time to share your thoughts with us.

    Nancy M_60

    5

    July 6, 2022

    I am a current client of this provider

    It gives me time to get away and for him to go outside. They are punctual and they arrive on time.

    Provider Response

    Thank you Nancy for the feedback!

    Adele (

    5

    June 14, 2022

    I am a current client of this provider

    They have helped the most by notifying me if there will be an absence ahead of time. I like that they are friendly and reliable. I can count on them!

    Provider Response

    Thank you Adele for the feedback! We love working with your family

    Michelle

    5

    April 10, 2022

    I am a current client of this provider

    The owner of Right at Home was here to see me on Wednesday for just a six-month check to see how everything is. I have only good things to say about Right at Home. They have excellent caregivers and they have never let me down. They listen to my needs and fill them. I'm very pleased with them. They are punctual and well trained when they come here. They provide what I need. They come and get me out of bed in the morning, make my breakfast, clean the house, catch up on laundry, and things like that. They come again in the evening to put me to bed. Sometimes, they're here in the afternoon to help me in the bathroom. In between times when they are not actually helping me, they are cleaning, washing clothes and preparing meals. Somebody is here to make my breakfast every morning. I'm completely satisfied with Right at Home. All the girls are extremely nice. Right at Home works to make everything fit in with what I need. Excellent communication. It's perfect. I haven't had any problems. I have no problem with communication. I like the way their billing is. Their billing is excellent. They charge me for all the minutes that they're here. They don't overcharge. It's well organized. The girls check in first thing when they get here and they check in with the agency again when they leave. Everything is verified. I have no problem recommending them.

    Provider Response

    Thank you Michelle for the kind words. We're blessed to have you as our client!

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    Services and Amenities of Right at Home - Spokane in Spokane, Washington

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home - Spokane in Spokane, Washington

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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