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Visiting Angels of King County

12020 113th Ave N E, Kirkland, WA 98034

(800) 558-0653

Verified Partner

4.53

(228 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Visiting Angels of King County in Kirkland, Washington

4.53

(228 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Michael T_30

    5

    February 22, 2024

    I am a past client of this provider

    Toward the end, the client hardly knew where she was, but the caregivers did wonderful things. When I would come in at random times, they were helping her. They were already on it and it was just great. I liked that they were very kind to the client and they were with her 24 hours a day.

    Provider Response

    Wow, thank you for taking the time to share your positive experience with us! Our goal is to provide exceptional care and support to our clients, and we're glad to hear that our caregivers were able to make a difference in your loved one's life. We appreciate your trust in Visiting Angels in Kirkland, WA and look forward to continuing to provide the best care possible.

    Mona D

    5

    February 20, 2024

    I am a current client of this provider

    I live far away from my sister. She is in Seattle I am in LA. The people who relay information to me say it is going well and compliment the caregiver. I like that they have found the right people for my sister.

    Provider Response

    Hi Mona, Thank you for your feedback. Providing communication to the Family on our Caregiver visits is an essential part of our service and so important to the Family. We are pleased to hear that we have paired your sister up with the right Caregiver as well. We appreciate you nice comments.

    Kent F_1

    5

    February 15, 2024

    I am a current client of this provider

    I don't think there is anything the agency could do to make our life easier. I would recommend them because they are professional, they are courteous, and they are very creative in making recommendations.

    Provider Response

    Hi Kent, We are thrilled that we have made your life easier and that makes us so happy.

    Michael F_17

    5

    February 8, 2024

    I am a current client of this provider

    They have helped the most with everything. I would recommend them because they have a great lady, and they should triple the pay.

    Randee S

    5

    February 8, 2024

    I am a current client of this provider

    They are here to help me do the things I cannot do. They will give me the services that I need, especially as a senior citizen.

    James C_44

    4

    January 19, 2024

    I am a past client of this provider

    They were compassionate and really cared. I would recommend them; I liked the caregivers that came.

    Maggie Z

    4

    January 11, 2024

    I am a current client of this provider

    They've helped the most by being present and available. I think they could improve with connecting with the care coordinator. Communication is a little rocky with him at times.

    Maryanne B_2

    5

    December 22, 2023

    I am a past client of this provider

    We liked that they were here for William and if he needed help with anything they were always there for him. They were very attentive and called and came to help us whenever we needed help with the schedule, they were always there for us.

    Beth K_9

    5

    December 22, 2023

    I am a past client of this provider

    My mother was more capable than we imagined, so they were there as a sort of safety net. The staff was competent, friendly, and we liked them.

    Agnes W_4

    5

    December 20, 2023

    I am a past client of this provider

    Some of the caregivers were more in tune with my needs. I really need it because I live in a hilly area. Some of the caregivers show more ambition than others.

    Pat P_11

    5

    December 14, 2023

    I am a current client of this provider

    I only need services once a week right now. The caregiver, Michael, comes when I have appointments. I haven't been with them very long, but they have done what they said they would do.

    Paul H_25

    5

    December 14, 2023

    I am a current client of this provider

    The agency has been able to provide me with constant caregivers, so I can maintain a daily routine. The agency was very easy to set up an initial appointment with them.

    Ulla R

    5

    December 8, 2023

    I am a current client of this provider

    The agency is prompted, and I don't have to worry about caregivers not showing up.

    Anonymous_7659

    3

    November 29, 2023

    I am a current client of this provider

    They are very helpful and we have companion care. My issue is the availability of the caregivers. It is hard for them to get caregivers over here.

    Keri Y

    5

    November 29, 2023

    I am a past client of this provider

    There was really so little my parents needed besides transportation, but there was a 3-hour minimum for hours. There wasn't a lot they needed. I would recommend them because they were very easy to connect with the complete the in-home assessment. It was a positive experience and first-time doing home care.

    Anonymous_7265

    5

    November 17, 2023

    I am a current client of this provider

    They make sure my mother is taken care of and relieve stress from me. I like how they gave her two people she liked.

    Kathy S_52

    5

    November 9, 2023

    I am a current client of this provider

    It has been a huge help for me, and my mother likes it also. The people they have sent have been excellent.

    Kim S_32

    4

    November 9, 2023

    I am a current client of this provider

    They have been a great help with my mother. The quality of the caregiver has been top notch.

    Kimberly U

    4

    October 24, 2023

    I am a past client of this provider

    Knowing what I needed earlier on rather than explaining to them what I needed at the moment. If they could have better communication from the people who coordinate the office staff, that would help me recommend them even more.

    Theresa H_14

    5

    October 24, 2023

    I am a current client of this provider

    They've helped me with feeding her and they're very good at making sure she's eaten. They bathe her and help me change her. I would recommend them because they've sent three wonderful caregivers that do a good job with my mom.

    Denise B_14

    3

    October 19, 2023

    I am a past client of this provider

    The level of care is not so consistency. Some caregivers were better than others. I think they need more consistent caregivers.

    Provider Response

    Denise B_14, thank you for your feedback we will share your comments to the team here at Visiting Angels! We appreciate you bringing this experience to our attention. If you are willing, please contact us at so we can work towards a resolution. We look forward to hearing from you.

    Faith G_2

    5

    October 19, 2023

    I am a current client of this provider

    She is irritated someone is coming into her house, but for the family it is good. They have helped us keep her in her own home for a longer time. I like that the caregiver for my mother-in-law, deals with her stubbornness and difficult personality. She seems to really care about her. My mother-in-law is a diabetic and the fire department was coming 3 times a week, and now they haven't seen her in 4 months.

    Leonard B_6

    3

    October 11, 2023

    I am a past client of this provider

    They kept my bathroom cleaned up. One thing, I should be reimbursed for the overcharge.

    Provider Response

    Leonard B_6, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like to have a better understanding about your experience. Please reach out to us at your earliest convenience and we will do our best to resolve this with you.

    Jerry H_11

    5

    October 11, 2023

    I am a current client of this provider

    They help by taking responsibility of things and do them whether I tell them or not. They keep me informed pretty well.

    R. S

    5

    September 23, 2023

    I am a current client of this provider

    She is able to stay in the house. The caregiver has been great to my mother.

    Provider Response

    R. S, we strive to provide extraordinary in home care for those in need and it is great to see you had such a positive experience at Visiting Angels.

    Lawrence G S

    5

    September 13, 2023

    I am a current client of this provider

    They take responsibility off my shoulders. They're very organized, and my caregiver goes above standard in their job.

    Anonymous_7123

    4

    September 12, 2023

    I am a current client of this provider

    They allow flexibility in the provision of care to my elderly mother. It means I can work and not institutionalize her. They could tailor their rates to the long term care insurance reimbursements.

    Provider Response

    Anonymous_7123, thank you for your feedback we are happy to share your comments to the team here at Visiting Angels! We would like to work towards a resolution, so if you are willing, please reach out to us to discuss this further.

    Howard H_14

    5

    August 25, 2023

    I am a current client of this provider

    They do a good job, they provide caregivers, and we've gone through several of them, and they seem really good. The personality of the providers.

    Sonya O

    4

    August 25, 2023

    I am a current client of this provider

    The first time we used them, there was a screw up with the scheduling. They have sent people to look after my mom.

    Rose C_8

    5

    August 25, 2023

    I am a current client of this provider

    I don't need to go over and check on them as often. We had a lot of hesitation at first, but we turned out to really like our caregiver. Visiting Angels is also very organized.

    Janet T_12

    4

    August 22, 2023

    I am a current client of this provider

    They have someone who shows up all the time on time. They could improve their prices.

    Brud E

    5

    August 10, 2023

    I am a current client of this provider

    She is extremely helpful. It makes a tremendous difference. The service is very good.

    Provider Response

    Brud E, we are so happy to read such a great review about Visiting Angels! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Visiting Angels!

    Leanne V_1

    5

    July 27, 2023

    I am a current client of this provider

    They take care of my husband at night, so I can sleep. They are consistent and compassionate.

    Provider Response

    Hi Leanne V_1! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

    Laurie D_6

    5

    July 24, 2023

    I am a current client of this provider

    It was not bad. They are very nice and kind caregivers. They are empathetic.

    Janet E_7

    5

    July 24, 2023

    I am a current client of this provider

    I like that John does everything for me and lightens my load. I like John who is my angel, and I like that they do background checks.

    Charles E H

    5

    July 13, 2023

    I am a current client of this provider

    It gets him out of his bed. I would recommend them because they are efficient and caring, and they do a good job.

    Olga W_2

    5

    June 29, 2023

    I am a current client of this provider

    The three days that the caregiver comes, he gets a chance to get out and get sunshine, which is very good. He also has a chance to discuss the news with my husband. My husband is nearly blind, and they speak so fast on the TV and he can't always understand what they are saying. The caregiver speaks slowly and clearly for my husband. The provider is very polite, and does what we ask him to do. He takes him for long wheelchair walks when the weather is nice.

    Linda N_8

    5

    June 29, 2023

    I am a current client of this provider

    They will do 24 hour care, my dad is able to remain in his home because of the care. I like that they are like family, they are loving and are great at communicating.

    Steve E_2

    5

    June 28, 2023

    I am a current client of this provider

    I am able to do a lot that I wasn't able to do by myself. I have an excellent caregiver.

    Tracy M_8

    5

    June 13, 2023

    I am a past client of this provider

    They helped the most through the care and making her comfortable. They did everything for us.

    Margret G

    5

    May 25, 2023

    I am a current client of this provider

    He needs the help that he is getting, I have had so many good people come in and help.

    Beth a

    5

    May 23, 2023

    I am a past client of this provider

    It improved Alan's quality of life. I liked that the employees are kind and helpful.

    Provider Response

    Beth A, thank you for your kind words and this wonderful review! We are always more than happy to assist. Take care!

    Anonymous_5941

    4

    May 8, 2023

    I am a current client of this provider

    We have one caregiver, she is very punctual and helps clean the house. In the past there was poor communication.

    Anonymous_7311

    5

    May 8, 2023

    I am a current client of this provider

    They have been helpful. They can do more for the client, but sometimes she won't let them. They have been positive and responsive.

    Anonymous_7230

    5

    April 26, 2023

    I am a current client of this provider

    They are incredibly competent and compassionate caregivers. They are very efficient and customized to our needs.

    Corey S

    5

    April 21, 2023

    I am a current client of this provider

    They come and help by giving showers and help with meal preparation. I like that they have always been up front and honest.

    Marilyn C_15

    5

    April 21, 2023

    I am a past client of this provider

    She needed them. We were happy. The caregivers were really nice to my mom.

    Gabriel E_1

    4

    March 28, 2023

    I am a past client of this provider

    They took my dad off my hands and that my life easier. They were very consistent.

    Provider Response

    Hi Gabriel E_1! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

    Cathy B_7

    4

    March 21, 2023

    I am a current client of this provider

    It hasn't been super impactful for me. My mom isn't super on board with this, but it's helping her with her inability to handle meals and medications. They have been really good about communicating with us and finding caregivers.

    Cheryl F_9

    4

    March 21, 2023

    I am a current client of this provider

    They do things for my husband and get him to do things he will not do with me. They need to be more organized.

    Leslie D_6

    5

    March 9, 2023

    I am a current client of this provider

    It has been a positive experience because the caregivers are reliable. I would recommend them because I think they have a larger pool of caregivers to choose from.

    David M_65

    4

    February 21, 2023

    I am a current client of this provider

    It helps takes some stress off my brother and me, the caregivers helped with self-care. One thing I would tell a friend is that they communicate well.

    Ana C_1

    5

    February 21, 2023

    I am a current client of this provider

    I like their predictability and I do not have to worry about my father being cared for. I like that they are reliable.

    Margaret (_2

    5

    February 8, 2023

    I am a current client of this provider

    Amada has a lot of experience with dementia care. Amada is wonderful. I like that they found me a good caregiver.

    Mary Anne M

    5

    January 24, 2023

    I am a current client of this provider

    It helps. I'm not driving, so they take me places. I like the follow through and quality of people.

    Provider Response

    We appreciate your kind review about your recent experience with Visiting Angels! We hope to see you soon!

    Loretta J_2

    5

    January 24, 2023

    I am a current client of this provider

    They are very aware of my husband's needs. They rise to my expectations. I like that Visiting Angels has good training for their caregivers. They have high standards in the company.

    Provider Response

    Loretta J_2, thank you for your kind feedback we are happy to share your comments to the team here at Visiting Angels!

    Anonymous_6887

    5

    January 24, 2023

    I am a current client of this provider

    They help the most through helping with certain tasks I could not preform. I would tell a friend that the caregivers are knowledgeable.

    Provider Response

    Anonymous_6887, we are glad we could help with your at home care support needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!

    Ronald L_4

    5

    December 30, 2022

    I am a past client of this provider

    They helped with my mom organize her food and eating. I appreciated the flexibility.

    Provider Response

    We appreciate your kind review about your recent experience with Visiting Angels! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

    DrGies

    1

    December 26, 2022

    I am a past client of this provider

    Be very careful before working with VA. My mother was ABANDONED by caregivers on several shifts while I was out of town, against their own policy. For her, this could easily have been a fatal safety issue.

    Provider Response

    We are very sorry that we let you and your mother down and created undue stress while you were out of town. I want to sincerely apologize for the caregiver leaving an hour early on 12/14 and arriving an hour late on 12/15. The caregiver who left early acted against our policy and did not have approval to leave. The second caregiver was late on 12/15 due to the parking situation. We did eventually have her park a few miles away and Lyfted her to your mothers. I assure you the office team worked diligently that morning to help the caregiver arrive for the shift. What could we have done better? The Careplan could have identified the periodic 24 hour shift for your mom scenario and that we cannot leave her alone and the caregiver cannot leave until the relief caregiver has arrived. The careplan has been updated to indicate that caregivers are not to leave your mom alone when we have the 24 hour shifts. I am truly grateful that everything was fine with your mom until the relief caregivers arrived. Take care- Tina

    Bonnie L_3

    5

    December 19, 2022

    I am a past client of this provider

    They made him feel more comfortable and made sure he had a good meal. I could feel comfortable that he was being checked on and looked after.

    Provider Response

    Bonnie L_3, your wonderful feedback and rating mean a lot to us in taking care for your loved one. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with Visiting Angels!

    Marcia W_3

    5

    December 9, 2022

    I am a current client of this provider

    Having her there has been a lifesaver. I like the caregiver. My mom likes her a lot.

    Provider Response

    Marcia W_3, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Visiting Angels. Thanks again for taking the time to leave us this information about your recent visit. Take care!

    Constance S

    5

    November 30, 2022

    I am a current client of this provider

    They have sent caregivers to watch Samuel so that I can leave. I like that they are responsive and concerned in the right way.

    Provider Response

    Hi Constance S! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care. Thanks again for taking the time to leave us this information about your recent visit. Take care!

    Richard B_36

    5

    November 21, 2022

    I am a current client of this provider

    They help me with things like showering and fix breakfast. I like that they have quality caregivers.

    Provider Response

    Hi Richard B_36, thank you for taking the time to let us know about your recent experience. We are glad that we were able to replace the caregiver that was not a good fit. We are thrilled that your current caregiver is taking great care of your husband. Thank you so much again for your feedback! We hope you have a great day!

    Wendi H

    5

    November 9, 2022

    I am a current client of this provider

    My dad has a great caregiver and he is very happy with them. They help us by making the client comfortable. It is all about the Client not about the money. I like that they are very responsive and caring.

    Provider Response

    Wendi H, we strive to provide extraordinary in home care for those in need and it is great to see you had such a positive experience at Visiting Angels.

    Jev R

    5

    October 25, 2022

    I am a current client of this provider

    Everything has been really positive with the agency, and the scheduling department is great, and the quality of the services as well. I don't have anything to complain about, since everything has been amazing. I like the professionalism, and they are very caring for my loved one.

    Pamela T_6

    5

    October 24, 2022

    I am a current client of this provider

    We would have them every day if we could afford them. They are very well-trained, caring, and reliable.

    Elizabeth S_28

    5

    October 11, 2022

    I am a current client of this provider

    The gal that's coming in, Hiromi, is so caring. I like the experiences that we're having with the new caregiver and Sharon. It's been excellent.

    Raymond T_7

    5

    September 14, 2022

    I am a current client of this provider

    They've improved my daily life. Without them, I would be lost. They've done everything I've asked them to do. They're all very satisfactory.

    Provider Response

    Raymond T_7, we're happy to hear you had such a positive experience with your caregiver as we pride ourself in providing the best home care. We look forward to your next visit! Take care!

    Sandy C_16

    5

    September 14, 2022

    I am a current client of this provider

    My mom require very little care, we just need someone there with her, and it's nice. The reliability and quality of the people they send out.

    Provider Response

    Sandy C_16, we are so happy to read such a great review about Visiting Angels ! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

    Patricia D_26

    4

    August 23, 2022

    I am a current client of this provider

    They help with things like low level physical therapy and fixing meals. They could lower the price.

    Provider Response

    Patricia D_26, we are glad we could help with your at home care support needs. We can't wait to see you again, have a great day.

    Lillian W_3

    5

    August 23, 2022

    I am a current client of this provider

    They have a good sense of humor and they know what to do. I like that they are affordable and they have pleasant people.

    Provider Response

    Lillian W_3, thanks for your praise and wonderful comments regarding our kind and supportive elderly care.

    Anonymous_6347

    5

    August 16, 2022

    I am a current client of this provider

    They have provided consistent care. They are very responsive.

    Provider Response

    Hi Anonymous_6347! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

    Peggy H_4

    5

    August 5, 2022

    I am a current client of this provider

    They help her with social engagement. They really have quality people, I have got a great match for my mother. When I have questions, I get help from the office.

    Provider Response

    Hi Peggy H_4! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care. Please let us know if there is anything else we can do for you; we are more than happy to help!

    Shelly B_4

    2

    July 27, 2022

    I am a past client of this provider

    We needed better caregivers. They need to screen their caregivers better and give them more training.

    Provider Response

    Hi Shelly B_4, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Tina

    James B_51

    5

    July 26, 2022

    I am a current client of this provider

    They keep my husband active and safe. So far, the people we've had are very nice.

    Provider Response

    We appreciate your kind review about your recent experience with Visiting Angels! Please let us know if there is anything else we can do for you; we are more than happy to help!

    Eva S_3

    5

    July 25, 2022

    I am a current client of this provider

    It helps by having someone here when I can get out of the house. I like that they have very compassionate care.

    Provider Response

    Eva S_3, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

    David D_26

    4

    July 12, 2022

    I am a current client of this provider

    They could show up once a month instead of once a week. I like that they are prompt.

    Provider Response

    David D_26, thank you for your kind feedback we are happy to share your comments to the team here at Visiting Angels!

    Fred H_7

    5

    June 28, 2022

    I am a current client of this provider

    They have provided someone to take care of my wife. We are one happy family. They take good care of my wife.

    Craig R_3

    5

    June 24, 2022

    I am a current client of this provider

    The most helpful part has been the kindness of the caregiver. I like that the agency is competent.

    Heidi L_4

    1

    June 14, 2022

    I am a current client of this provider

    It's frustrating when you get a new person every other week. The impact is very poor. I don't feel like we are getting our money's worth for what we have to pay and what he is receiving. They need to have better communication. Our biggest problem is that our dad is 91 years old and they are sending us caregivers who are non native English speakers and he can't understand them. We need them to cook for him and out of 6-7 caregivers only one was able to cook regular American food for him.

    Provider Response

    Heidi L_4, - we work hard to provide a fantastic experience to everyone. It's discouraging to see that your dad had a negative experience with our caregivers. Your feedback is fair, as we struggled to find a good match once the first caregiver who was so wonderful had to move from this region. Yes, we do have a number of our caregivers where English is a second language and apologize for any frustration your dad experienced. Take care - Tina

    Anonymous_6151

    4

    June 14, 2022

    I am a current client of this provider

    Every time I call they are willing to hear me out but they need to get back to me sooner. They need more diligence on getting back to me.

    Michelle F_4

    5

    June 8, 2022

    I am a current client of this provider

    They take care of my person when I can't be here. The people they send are great.

    Darlene H_5

    5

    May 27, 2022

    I am a current client of this provider

    They have been very supportive to me. I like how they schedule me when I want them to.

    Provider Response

    Darlene H_5, we are glad we could help! Darlene H_5, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Visiting Angels.

    Lucille P_1

    4

    May 25, 2022

    I am a current client of this provider

    It has provided me with the service I need. There are hardly any agencies available anymore, they are okay.

    Provider Response

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

    Tina L_4

    4

    May 20, 2022

    I am a past client of this provider

    It was super important to have them there. We had a couple of amazing caregivers, and we've had some duds. They've done a good job replacing them. We had an issue with some of them.

    Provider Response

    Hello Tina L_4, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call. Have an awesome day!

    Anonymous_6045

    5

    May 11, 2022

    I am a past client of this provider

    She was just there for 3 hours. She got me cereal. I had back surgery and I didn't know what I'd need or not - it's different for everyone.

    Provider Response

    We are glad we could help after your surgery! Please don't hesitate to reach out if there's anything additional we can do for you.

    Joan K_18

    4

    April 29, 2022

    I am a current client of this provider

    They've helped the most by giving him security that someone's there when the family can't be there for him. They could improve responsiveness time when I call in.

    Provider Response

    Joan K_18, thank you for your kind review; we are happy to pass along your comments to the team here at Visiting Angels! Your feedback is always appreciated and helps us to be our best! We hope you have a great day!

    Anonymous_5986

    4

    April 22, 2022

    I am a past client of this provider

    It enabled me to be more independent, and it kept him reasonably safe. They need to staff up. I understand that's a problem, but their staff was limited, and some of the people they sent here were not appropriate.

    Sherell A

    5

    March 12, 2022

    I am a current client of this provider

    For Mary, she has consistency now. For me, I don't have to continually explain myself. Anything that I have asked to be addressed has been addressed.

    Anonymous_5821

    4

    March 12, 2022

    I am a current client of this provider

    They will feed and change her. I would like them to offer more companionship like reading to her. They should have more guidance for the caregivers and more time spent with my mom.

    Terry B_8

    4

    February 23, 2022

    I am a current client of this provider

    They have patience. They are flexible.

    Arthur M_2

    5

    February 22, 2022

    I am a past client of this provider

    On the days we had caregivers, the client just lit up. They were always very open to do whatever the client wanted. I liked the casualness and the compassion that the caregivers we got brought. They weren't stiff and rigid in having to follow specific routines.

    Jeffery S_2

    5

    February 15, 2022

    I am a current client of this provider

    It has made a huge difference for my mom, they do things my mom cannot do. I like that they are very diligent in making sure the care is good.

    Ann H_24

    4

    February 8, 2022

    I am a current client of this provider

    Every time someone came it would be different people. I like all the caregivers who can, they were all very caring and understanding.

    Fran S_4

    5

    January 27, 2022

    I am a current client of this provider

    I can be relaxed when I am far from home. They are very easy to work with. The quality of the caregiver is excellent.

    Micheline P

    4

    January 27, 2022

    I am a current client of this provider

    I live an hour and a half away, so they make it a lot easier on me. They could be better with consistency. Some caregivers are stronger than others that come.

    Steve S_19

    5

    January 25, 2022

    I am a current client of this provider

    The aide/agency has kept us informed. The companion has been here to do oversee him while I am out doing errands I like that they follow up with us when other agencies didn't and they communicate well.

    Annemarie S

    5

    January 14, 2022

    I am a current client of this provider

    It makes it easier. We couldn't take care of the client alone. The caregiver is great.

    Teri B

    4

    December 30, 2021

    I am a current client of this provider

    She is good at communicating with us. She keeps busy for all 4 hours and has built things with my dad. I am a little bit cautious about referring them because last time we had them someone showed up drunk.

    Rosalie B_1

    5

    December 23, 2021

    I am a current client of this provider

    They are always very helpful, there's been a couple of times when they count send someone but they send someone soon. I really haven't used other cares, but Visiting Angels is the most flexible when it comes to care provides and that was really important to me.

    Anonymous_5542

    5

    December 23, 2021

    I am a current client of this provider

    The agency has made my experience positive by providing personal service. I like that Visiting Angels has personal care.

    Alex G

    3

    November 12, 2021

    I am a past client of this provider

    I would like them to maintain the schedule. They were not reliable and cost too much.

    Provider Response

    Hello Alex - We strive to provide great customer service, fill all schedules and sometimes fall short. I am sorry that you did not have a great experience with our company. I am hopeful that you found another agency that meets your needs. Take care and we would love the opportunity to make it up to you.

    Chris A_2

    4

    October 22, 2021

    I am a current client of this provider

    The caregivers allow us freedom to do other things and maintain our independence. I can't think of any feedback.

    Mildred B. A

    5

    October 14, 2021

    I am a current client of this provider

    She cleans, cooks, and is just a wonderful person. They take good care of me.

    Nick H_2

    4

    September 24, 2021

    I am a current client of this provider

    They need to be more handy. I like them because they are flexible on their terms and they customize their services to the individual need.

    Melissa D_4

    3

    September 17, 2021

    I am a past client of this provider

    I wanted someone with a car. When I had my first talk with them, we made it clear that I wanted someone who could drive.

    Barbara J_13

    5

    August 12, 2021

    I am a past client of this provider

    They helped her run errands too. We didn't live close to her. They were there to help take her to the grocery store.

    Jeffrey A_1

    5

    August 4, 2021

    I am a current client of this provider

    They play games and she cleans. My parents are always happy with everything about the care. They have had the same caregiver for years.

    Carrie B_6

    5

    July 16, 2021

    I am a current client of this provider

    They are doing very well even though she does not want them there. They are patient and they have tolerated a lot of negative behavior with her. I like their communication.

    Anonymous_4985

    3

    June 30, 2021

    I am a current client of this provider

    The caregivers need to communicate and listen to my needs. I wrote it down in an email for them. I asked for someone who was compassionate, who had children, and who had been around elderly people, and they sent me a nineteen-year-old high school graduate.

    Jerry R_9

    5

    June 30, 2021

    I am a past client of this provider

    I like that they helped him clean the house and took care of his hygiene. I like that the case manager came to the house meet and understand my uncle to know the type of care he needed.

    Robert S_72

    5

    June 4, 2021

    I am a current client of this provider

    They provide housekeeping and cooking for us. They are very professional.

    Lyn J

    5

    May 20, 2021

    I am a current client of this provider

    They've made my life easier by taking care of my mom once a week. I would tell a friend that they're one of the only places around that I know of.

    Anonymous_4832

    3

    May 14, 2021

    I am a current client of this provider

    We've asked for caregivers with experience with dementia, but the client doesn't want a caregiver that isn't family. There's a lack of caregivers right now, but I think they need to do a better job following the plan of care.

    Susan J_10

    5

    April 29, 2021

    I am a current client of this provider

    They help me walk. They are willing to help with everything. They help me with transportation.

    Jennifer H_11

    4

    March 12, 2021

    I am a current client of this provider

    I feel really good knowing that my mom is eating and being cared for. We all work full-time, so it's great. For our family, it would be helpful if they had better communication, consistent care with the same caregivers. It's definitely hard to control their reliability.

    Stephen R_8

    5

    March 9, 2021

    I am a current client of this provider

    She does the laundry, and that is the main thing, she also does whatever else is needed. My caregiver is polite and does whatever is required happily.

    Anonymous_4522

    4

    February 12, 2021

    I am a current client of this provider

    I am not in town, and the client has no one else to take care of him. It makes my life a little better. However, the hardest thing is not knowing if people are coming or not. There should be more consistency. We have had to change caregivers and some have not done what we have needed.

    Anonymous_4567

    4

    February 12, 2021

    I am a current client of this provider

    My morning caregiver would do a lot of organizing and helped me to clean around the house. They were able to provide the care I needed and they were very nice in doing so.

    Barbara J. K

    5

    February 2, 2021

    I am a current client of this provider

    They take care of me and my pets. They are fine and do a good job. They are caring and do everything that is necessary.

    Vassie S

    5

    January 27, 2021

    I am a current client of this provider

    They help to bathe her and keep her clean. I like that they are kind and gentle with seniors and they listened to my requests.

    Anonymous_4391

    4

    January 19, 2021

    I am a current client of this provider

    We had good experience with four of their caregivers and a negative experience with one of them. We've loved the caregivers we've had, and I just don't think they get paid enough.

    Monica H_2

    5

    December 3, 2020

    I am a current client of this provider

    They come and sit with my husband so I can get a few hours for myself. They're very caring and very nice.

    Wendy W_8

    3

    December 3, 2020

    I am a current client of this provider

    I'm independent. I like doing my own things but I really can't do my own things right now. I may not need them forever, but right now I do. It's my first experience. Sometimes I'm happy, sometimes I'm not. One thing they could do better is, I find one of my caregivers a little bossy. She likes to tell me what to do instead of vice versa, and she doesn't like to take me in her car.

    Jeff M_6

    5

    November 21, 2020

    I am a current client of this provider

    I just appreciate in assisting her in everything. We've had a great time. They're very responsive and easy to deal with.

    Anonymous_4269

    4

    November 12, 2020

    I am a current client of this provider

    It eases the daily burden. It might not be their fault, but there is a person who is not as available as we would like them to be.

    Rodrick H

    5

    November 11, 2020

    I am a current client of this provider

    They give me enough time to get some items done. I can coordinate and keep the house going while they are there. They keep her out of a home. It's nice to have a place to call to coordinate the care. We have two people that come out. They have procedures that they follow when it comes to Covid.

    Nancy E_9

    5

    October 19, 2020

    I am a past client of this provider

    We had not done this before and didn't know what to expect. The biggest help was with showering. They were very friendly, accommodating, and gave answers and service right away. I didn't have to wait for call backs.

    Jennie B_2

    5

    September 15, 2020

    I am a past client of this provider

    She cheered me up and made it possible for me to stay in my house when I wanted to. I was very satisfied. I loved the caregiver they sent to me.

    Wayne C_7

    5

    August 11, 2020

    I am a current client of this provider

    They've always been prompt and caring.

    Anonymous_3910

    5

    July 21, 2020

    I am a past client of this provider

    They improved my loved one's balance as my loved one was recovering from several surgeries. I liked the feedback that was available and the quality of the caregiver that came.

    Harris F

    5

    July 7, 2020

    I am a current client of this provider

    They helped by having someone being there. They assisted with his daily duties. They are receptive when we would call. They worked hard to be helpful.

    Kathleen G_8

    4

    June 25, 2020

    I am a current client of this provider

    I needed the help, and I like the flexibility of having just what I want. They really don't leave you stuck. If someone can't come, they make sure there's coverage.

    Delores S

    4

    May 20, 2020

    I am a current client of this provider

    I don't know what she could do better. She is out shopping right now. She comes and tidies up the bed. We have had two different angels. One lady wanted to be more of a companion than a helper. She weighed about 250 lbs. She could hardly get up and down the stairs. We use a chair lift. She couldn't fit on it. She about gave us a heart attack. She couldn't get things off the shelf. We got a better one now.

    Anonymous_3777

    5

    May 13, 2020

    I am a current client of this provider

    They've been very sensitive and have had serious regard for what I need and want. I like that they require re-certification and continued education.

    Bill W_7

    5

    April 16, 2020

    I am a past client of this provider

    She had someone come once a week and it was a very positive relationship. She was quite thorough about interviewing both me and my wife to get the best match to fit her specific needs.

    Michele R_1

    4

    March 24, 2020

    I am a current client of this provider

    One of the things I asked them to do for my mother is that she lost weight and for them to make sure that she was eating. They send the same caregiver, most of the care places send random people. Visiting Angels assigns the caregiver and then sends the same person each time. They are good about communicating with me.

    Mary A_47

    5

    March 11, 2020

    I am a current client of this provider

    They make so much wonderful, they allow me the time to work while they keep my dad and his wife company. They have been very reliable, accommodating, and skilled.

    Norm H

    5

    March 6, 2020

    I am a current client of this provider

    They just get her to the doctor or to her appointments. They pay attention to detail.

    Marilyn D_1

    4

    February 12, 2020

    I am a past client of this provider

    Someone was there early to make him breakfast, which was nice. I liked that they were there for my dad and he had someone there.

    Anonymous_3164

    4

    January 27, 2020

    I am a current client of this provider

    Just having someone there to interact with him is nice. They have been very good with my father and they really care about him.

    Jacolyn O

    5

    January 22, 2020

    I am a past client of this provider

    He lived an hour away, so it helped me out a lot. I liked the rapport that I had with the people who worked with my loved one.

    Marcia W. B

    5

    December 7, 2019

    I am a current client of this provider

    I cannot do a lot of things, like pick things up, and they do that for me. If it was not for them, I probably could not be here. I have been very pleased with the care I have received since 2014.

    Dennis S_1

    5

    December 6, 2019

    I am a past client of this provider

    They helped with housekeeping and meal preparation, and they allowed me respite to get out of the house for errands They were very professional and very good caregivers. They met expectations, and if not, they exceeded them.

    Anonymous_2960

    3

    December 4, 2019

    I am a current client of this provider

    One of the gals is from a foreign country, so she's not sure what needs to be done as far as housework goes. The other one knows what to do, though. I only have two gals that come during the week, and one of them isn't very much help.

    Mike P_4

    5

    November 20, 2019

    I am a current client of this provider

    They help the most by taking care of my wife. I like their responsiveness.

    Lori H_8

    2

    November 19, 2019

    I am a past client of this provider

    I only had them for 4 days. The issue was the mismatch between me and the caregiver. Two of them were fine and one of them wasn't. They need to be better at matching between customers and the caregiver.

    Provider Response

    We strive to have a good match between the client and caregiver. When there is not a good match we work to resolve immediately. I apologize for the experience and am hopeful that you were able to find a good match.

    Anonymous_2841

    5

    November 5, 2019

    I am a current client of this provider

    It is absolutely priceless. The most helpful is the person that was chosen. I like the attentiveness and the attention to detail.

    Dale H_9

    5

    October 21, 2019

    I am a past client of this provider

    I felt comfortable with having Visiting Angels there to help my mother. They were there to take over when the family couldn't be there.

    Glen A

    5

    October 8, 2019

    I am a current client of this provider

    We haven't done too much with it, so we will see where it goes. We like the caregivers that come out because they are personable and capable.

    Anonymous_2648

    5

    October 8, 2019

    I am a current client of this provider

    The caregivers know what they're doing and what to expect from me. They've met my expectations. I like the caregivers because they're experienced and know what they're doing.

    Anonymous_2530

    4

    September 9, 2019

    I am a current client of this provider

    There is quite a bit of turn over. I had someone in my office try to coordinate with them. They need to make sure that transportation information gets to the caregivers. They are helpful in providing care and transportation.

    Nicole H_4

    5

    September 3, 2019

    I am a past client of this provider

    They took me to doctors' appointments and helped out with tasks I needed done around the house. I liked their availability, flexibility, and quality of the care.

    Marilyn G_1

    5

    August 9, 2019

    I am a current client of this provider

    They are a huge help. They do a number of different services to help me since I am in a wheelchair and a lot of things I am not able to do. I like the quality of the people that they have sent.

    Barbara and Carl C

    5

    August 1, 2019

    I am a current client of this provider

    They do a lot of things that I cannot do, like take me to doctor appointments and to the store. The caregiver is excellent. That's why I would recommend them.

    Karlene G

    5

    July 25, 2019

    I am a current client of this provider

    They're a great help because if they're not helping my husband, they help me. I would recommend them hands down because they so carefully select the right helper to come that meets my husband's needs.

    Gus H

    5

    July 11, 2019

    I am a current client of this provider

    She provides personal care. I have been exposed to one Visiting Angel since December. My relationship with her is excellent.

    Bruce J_3

    4

    June 4, 2019

    I am a past client of this provider

    They could improve their scheduling. They would show up a few minutes late, and they never got here early. They were never in a hurry to leave, and they were helpful while they were here, but they were usually a few minutes late. About eighty percent of the caregivers that came were really caring.

    Anonymous_1849

    4

    May 2, 2019

    I am a current client of this provider

    They need to create more consistency and standardized care with the providers. Most of the caregivers either don't cook, or they don't cook food from this culture, and that is problematic because one of the few things that my loved one needs is meals cooked for her. We need more consistency in care providers. Some of the care providers are very good at making meals, making sure everything is done, and assessing what needs to be done. Other care providers sit around and do nothing.

    Donna S_1

    5

    May 1, 2019

    I am a current client of this provider

    The caregivers help me do the little things that I need to do and can't do right now. I'd like the agency to be more accurate in the caregivers they send. I had some that were very nice but not able to do what I needed.

    Andrew W

    4

    April 24, 2019

    I am a past client of this provider

    They were there for me, when I needed it. They did everything for me to help me get organized. The office could have been better coordinated.

    Michelle R_4

    5

    April 2, 2019

    I am a current client of this provider

    Primarily it's just that the caregivers are good quality. They are patient. I like the quality of the caretakers.

    Anonymous_1743

    5

    April 1, 2019

    I am a current client of this provider

    When I use them, it certainly helped me. They are certainly friendly and courteous.

    Candace T

    5

    March 7, 2019

    I am a current client of this provider

    They go above and beyond and don't even complain. They have taken care of the dogs when they had diarrhea in addition to taking care of my mom. They make a huge kind of impact, and it allows me to have time away from my mom because they take care of my mom. I think they are great. They always care and take it personally.

    Stan C

    4

    March 1, 2019

    I am a current client of this provider

    They are good at checking with me, following up with my siblings, and also with my parents. We like the flexibility of their agency and the caregivers.

    Paul B_6

    4

    February 22, 2019

    I am a current client of this provider

    It is about what I would expect. They seem to care about their clients. They make a real effort to find and train an employee that is competent.

    Laurie S_7

    5

    February 21, 2019

    I am a past client of this provider

    They made a big difference. They showed up and did exactly what was needed. We were on the other side of the country, and their being there helped immensely. We appreciated the hints they gave us which helped so much.

    Simon C

    5

    February 14, 2019

    I am a past client of this provider

    They did the chores, and they got the laundry and dishes done for me as well. I liked everything, and they did a good job providing care.

    Merrilyn D

    5

    February 7, 2019

    I am a current client of this provider

    We have breakfast. If I don't feel good to go down for breakfast they bring it up to me in bed. I like that they do what I need and it works out very well.

    Valerie R

    5

    February 7, 2019

    I am a current client of this provider

    They provide us with peace of mind. I like that they do a good job at matching their caregivers and clients.

    Anonymous_1540

    4

    February 2, 2019

    I am a current client of this provider

    My loved one refuses to accept that they need help, so they don't love it. That isn't the caregivers fault. Their initial billing person was quite rude to me because I wasn't getting their emailed bills. They need to be more thoughtful during someone's first bill cycle, instead of threatening me with cancelling services.

    Rand F

    3

    January 17, 2019

    I am a current client of this provider

    They don't have enough available people with their own vehicle to travel. Everyone wants to use public transportation, but I don't live close to it. They seem kind of unorganized, it isn't like I can call them, and get them to record everything or do it right.

    Bob D_3

    4

    January 8, 2019

    I am a current client of this provider

    We really like the caregiver that comes now. From the beginning of the services, they haven't been very consistent and have had to cancel a lot. There's nothing bad that I can think about them. They do a good job at making my loved one feel comfortable.

    Barbara T_1

    5

    January 8, 2019

    I am a current client of this provider

    I couldn't live without them. It improves the quality of my life. I have an outstanding caregiver and they hire good people. They are well-managed, have good communication, and they are responsive to my questions. They have an especially good scheduling staff.

    Brian W_4

    5

    January 2, 2019

    I am a current client of this provider

    I don't have to clean everything in the house because of them. They're consistent, and she likes the people they send.

    Anonymous_906

    5

    December 17, 2018

    I am a current client of this provider

    They have helped the most by helping me get dressed. I like that they are on time and have good personalities.

    Michael M_31

    5

    December 15, 2018

    I am a past client of this provider

    They would go shopping and they would do some cleaning for me. I would list out the services they did and tell them if they do not have anyone to help these would be great services for you to use.

    Claire C_1

    5

    December 13, 2018

    I am a current client of this provider

    They just come for an hour a week and shower her. They have just been reliable. My mother has been happy. They show up and communicate well.

    Miriam B. D

    5

    December 11, 2018

    I am a current client of this provider

    I think they're quite necessary. The only thing is that now my son and daughter are very much in the care, and they have been eager for me to get more help than I am currently using, but I don't need more right now. I certainly would recommend them, but the thing that bothered me was the preliminaries. They had a lady come and watch me move around, and she was very pleasant. It started out very well, but after that, I went through one young lady who wasn't here a lot of the time. I had to take a replacement.

    Barbara H_14

    5

    December 11, 2018

    I am a current client of this provider

    They help me by doing things I cannot do. I would tell them how nice and accommodating the people are.

    Karen M_4

    4

    December 4, 2018

    I am a current client of this provider

    He needs the service. It has served its purpose. Sometimes I need to explain things that should normally be common sense.

    Cynthia '

    5

    December 4, 2018

    I am a current client of this provider

    They help me the most by being consistent in the care. I would say that they are very caring and thoughtful.

    Evelyn M_3

    5

    December 1, 2018

    I am a current client of this provider

    I have been very pleased with the services, I feel spoiled. The caregivers do anything that I need. I have recommended the company to others. The caregivers I have just come and do their job and get right in and do things.

    Jerry G

    5

    December 1, 2018

    I am a current client of this provider

    They have helped me the most by allowing me to have a break. They are just nice people.

    Susan H_17

    5

    November 27, 2018

    I am a current client of this provider

    It has helped by allowing me to have a feeling of security. The staff is well-trained and very compassionate.

    Sue W_1

    1

    November 21, 2018

    I am a past client of this provider

    They could have been more consistent. The first person didn't speak English and didn't have initiative. The first person we had helping didn't really help, but the second was good. They have never refunded me for a day they didn't show up when they were supposed to.

    Provider Response

    We strive to meet all client expectations and hire the best caregivers in the region. I apologize that you had this experience and the current ownership is committed to making life better for all our clients and caregivers.

    Cindy D_7

    5

    November 19, 2018

    I am a current client of this provider

    She can now have a bath. She lived alone and couldn't bathe before. She had to sponge bathe. The companionship is wonderful. The caregiver does light housekeeping, so my loved one doesn't fall. They've been absolutely wonderful.

    Helen B_9

    5

    November 9, 2018

    I am a current client of this provider

    The service gives me a better quality of life. The caregiver helps with the cooking for me, and helps me make a lot of soups so I can freeze it. She also does light cleaning for me and vacuums which I dearly need, because I can't do that.

    Mary Lou W_1

    5

    November 2, 2018

    I am a current client of this provider

    They are very very important to me. I live alone and I count on their help. They are reliable and I can count on them.

    DJ D

    3

    November 1, 2018

    I am a current client of this provider

    The caregivers that I have from Visiting Angels have been very good. They have helped my life continue forward. They used to be very good at attending to caretakers and patients. I do not feel that is currently the status.

    Cheryl T_1

    5

    November 1, 2018

    I am a current client of this provider

    They're taking care of my brother while I live in a different state. If one of the caregivers can't be there, they send other caregivers.

    Anonymous_172

    5

    October 24, 2018

    I am a current client of this provider

    They have helped me with everything. They are willing to do most things. They help with the bathing and that stuff. They see something that needs to be done and they do it. I am grateful for that. They will make coffee. They're very cordial and seem to be willing to do anything I ask them to do.

    Skip A

    5

    October 9, 2018

    I am a current client of this provider

    It has helped her and me. It allows me to get out, run errands, or go to doctor's appointments. They are efficient, on time, and polite. I don't have any complaints.

    Denise C. W

    5

    October 9, 2018

    I am a current client of this provider

    It saved my living because I don't have a car anymore. I am 83 years old and I live alone, so it's very nice to see her. My caregiver is an angel. I live alone, so it's very nice to have a person coming on Friday. When I need her to, she takes me to the doctor or the market.

    Gloria L_4

    5

    October 9, 2018

    I am a past client of this provider

    They helped in a lot of ways. If I needed extra help, I was able to get it. They were very good.

    Joanne P. S

    5

    October 8, 2018

    I am a current client of this provider

    Things are a whole lot easier for me because they've provided me with the care that I have asked for. They train their caregivers to provide prompt care.

    Anonymous_156

    1

    October 2, 2018

    I am a current client of this provider

    The impact has been negligible. It was great to have the one visit, but that was it. We've only had one visit in the three or four weeks that we've been trying to arrange visits, because the caregiver was sick or injured and they were unable to find substitutes in time. So far, the scheduling has been not what I was expecting.

    Provider Response

    We strive to schedule in a timely manner. I am grateful that the impact was negligible for you. Thank you for your business.

    Anonymous_107

    4

    September 26, 2018

    I am a past client of this provider

    They assisted me in my recovery. I didn't feel responsible for everyday activities and I could focus on healing. Everyone was prompt, professional, and kind.

    Mike H_1

    5

    September 18, 2018

    I am a past client of this provider

    I could go to work. They did what they were supposed to do.

    Thomas W_1

    3

    September 13, 2018

    I am a current client of this provider

    For us, we need to have consistency for my father to build relationships. I stressed that I really wanted one provider for my father, and for the last 4-5 weeks, it has been a different person every week.

    Joyce A_4

    5

    September 10, 2018

    I am a past client of this provider

    They were being the eyes and they ears for our family. They were very responsive.

    Ann D_8

    4

    September 5, 2018

    I am a current client of this provider

    They provided companionship. I think if they had continued support of the providers to keep them at the level of top performance, either through continued education or coaching.

    Pat G_6

    3

    September 4, 2018

    I am a current client of this provider

    They could listen to her more when they are here. They could be more reliable. They could send caregivers when I need them.

    Dorothy A. F

    5

    August 24, 2018

    I am a current client of this provider

    They got me through a terrible time. They were very professional, on time, and really made me feel like they were taking care of me the best they could.

    Colleen M

    5

    August 22, 2018

    I am a past client of this provider

    It was hard for me to be gone because Jean wanted me to be with her all the time. A couple of the caregivers were better than others. The care coordinator was very personable and tried hard to make everything to go right. They were concerned about the safety

    Marie P_3

    5

    August 16, 2018

    I am a current client of this provider

    They have been very helpful, and she loves it. There is always someone available on days we need them.

    Carol F

    5

    August 10, 2018

    I am a current client of this provider

    I couldn't go without it. They've made a lot of things possible, and given my husband some relief. Otherwise he would be the sole caregiver and that's tough. I like that they are willing to work out a schedule with me, and try to accommodate my needs. I really appreciate that.

    Larry M_13

    5

    August 10, 2018

    I am a current client of this provider

    They help me get my haircut, and just general things I can't do anymore. It has been great, and the caregiver is very good and helpful and always helps me in the store.

    Robert (

    5

    August 2, 2018

    I am a current client of this provider

    They take care of my spouse and make sure they are comfortable, adequately clean, and look presentable. Every time that they come, they do a fantastic job. They give good customer service and adequate care. My spouse is very happy when they come. My spouse even gives them a hug when they leave.

    Georgia C

    5

    August 2, 2018

    I am a current client of this provider

    She takes me wherever I need to go. I'm almost blind and my daughter cannot take me, so she does and its wonderful. Every time she comes she has been a positive experience.

    Anonymous4HCP

    5

    July 26, 2018

    I am a current client of this provider

    It was necessary and helped. It provided time for us to do other things and provided my loved one to have time with someone. They were very thorough.

    Dan R

    4

    July 23, 2018

    I am a past client of this provider

    They could have done a little better with the scheduling. There was an issue with scheduling sometimes, but they were able to get it taken care of.

    Jerome (

    4

    July 19, 2018

    I am a current client of this provider

    The caregivers that have been here on a regular basis and they fit our needs. The caregivers that come here are great, but Visiting Angels abolition to get a caregivers at the time the needed. I think they are having staffing issues and it's hard to get someone here on the time I need them.

    Sunni E

    5

    July 17, 2018

    I am a current client of this provider

    We have had a couple hiccups lately with scheduling. My dad doesn't want anybody else to come fill in when the caregiver can't come. We took a road trip and we told the office, and they sent the caregiver anyway and they called us asking where we were. It has been an emotional stress for people showing up when we don't need them and I have to send them away. The service is excellent. The quality of people they have there is excellent. We are pleased with our caregiver and they always show up on time, if not a few minutes early. They are always professional and upbeat.

    Sonya K

    5

    June 15, 2018

    I am a current client of this provider

    They provide me with support by making my bed and doing my laundry. They've always been very successful.

    Anonymous2HCP

    5

    June 5, 2018

    I am a current client of this provider

    The caregiver I have now is very helpful. They move in and know what to do. They are efficient and observant. The first person I had wasn't so good.

    Steve J_1

    5

    June 5, 2018

    I am a current client of this provider

    I know my mother enjoys them. I think it's the relationship she's developed with the individual who comes all the time. They seem to follow up with what they say they do.

    Alyce

    4

    June 1, 2018

    I am a current client of this provider

    The caregiver from Visiting Angels puts the dishes in the dishwasher and folds clothes. She also lightly washes the bathroom and kitchen floors. If she sees something wrong in the bathroom, she cleans it. She assists him, but he doesn’t need a lot of help. She comes once a week for four hours. Everything is fine.

    K.D. S

    5

    May 26, 2018

    I am a past client of this provider

    They took care of my mother while I recovered from my surgery. I didn't have to worry about her. Some are better than others. I only had three or four people come in.

    Moniece J

    4

    May 26, 2018

    I am a current client of this provider

    I'ts hard for my mom to ask for help. The most help has been the good attention from the company. My mom likes her caregiver because she makes her happy. She trusts her. The first caregiver was awful and this problem has been resolved.

    Shirley M

    5

    May 1, 2018

    I am a current client of this provider

    The second caregiver that came was very experienced and know what I needed. The caregiver was very helpful. The other girl was good and took care of my messy closet, but she wasn't as experienced.

    Colleen K. H

    5

    May 1, 2018

    I am a current client of this provider

    They are reputable and they provide great service. The case managers are very good. They were really helpful with me before I underwent surgery.

    Anonymous

    3

    April 20, 2018

    I am a current client of this provider

    The people are very willing to work with me. It was the stress reliever for me. They cannot do what isn't allowed so they aren't responsible for that.

    Judy S

    4

    April 20, 2018

    I am a past client of this provider

    It's very good service and they mostly did a good job, it's just too expensive. Unfortunately they didn't come at the hours that I needed them. I needed them for 30 minutes in the morning, noon and night.

    Lucinda C B

    4

    April 6, 2018

    I am a current client of this provider

    I would recommend them to others, they are very conscientious of what they say they will do. They have enabled me to live my life independently.

    Mark E

    5

    April 2, 2018

    I am a current client of this provider

    The caregivers are reliable. They provide continuity of care.

    Barbara

    4

    September 29, 2017

    I am a current client of this provider

    We have been positively impressed with Visiting Angels. We have had them for two months now and they're a great deal better than our previous agency. They sent us CNAs and not just nice ladies who want to help, which was great. Our first caregiver was a young man in nursing school, so he was extremely interested in jumping in to deal with any health issue. He's been on time every time and the cost is the same as other agencies that weren't as good. I would highly recommend them. They did a very extensive evaluation before we started with them, which was pricey, but they really catered to our needs after all the information we gave them.

    Mike

    4

    September 7, 2017

    I am a past client of this provider

    My mom used Visiting Angels for a couple of years. They're there to help out, run some errands, and do odds and ends around the house. They pay the bills, go to the grocery stores, and take her to the doctors. I think they're great, and she really liked them.

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    Services and Amenities of Visiting Angels of King County in Kirkland, Washington

    Rates

    • Hourly Rate: $33.95/hour to $48.25/hour
    • Live In Rate: $520/day to $595/day

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • Range Of Services Extra: Nurse Delegation, Digital Alexa, Daily Care Calls

    About Visiting Angels of King County in Kirkland, Washington

    Our family of caregivers provide peace of mind for you and your loved ones. Our caregivers are employees of the agency that are certified, go through an extensive interview and background check, and receive significant ongoing training from the company.

    We offer three services

    1) caregivers in your home or place of residence,

    2) a digital angel that is connected to an urgent response center, which is available 24 hours a day

    3) daily angel care calls with email notifications to loved ones sharing how the client is doing.

    The goal of the agency is to fulfill our mission to provide the highest quality homecare guided by our values, which are the opportunity to serve, leading from the heart, and keeping our commitments, so that we can achieve the vision of the company to make life better so that everyone chooses us and no one leaves. We value learning and employ a continuous quality improvement approach.

    Our services allow people to maintain the independence of their daily routines and familiar surroundings as well as recovery in the privacy of their own home. Our commitment to you is simple: We will help you or your loved one continue to live at home.

    Map of Visiting Angels of King County

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    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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