Visiting Angels of King County

Sophia R_2

I especially like that they do errands for her. I like that they have been helping my mom. It's been very helpful because I am out of state. I cannot regularly be there for her.

Provider Response

Lisa M_44

They are professional. They are trustworthy.

Provider Response

Jerry W_10

They help me get through my day, and I don't have to worry about my mother. They call me if they are not going to be there.

Provider Response

Lynn G_16

The agency has had great communication and followed up on the needs of my mom. I like that they have good staff, caregivers, and communication.

Provider Response

Catherine H_11

The provider has helped the most with daily care. It is in the house where my mom lives and they come there.

Provider Response

Linda I_8

The caregivers are very friendly, kind, care, and are able to handle all her needs. The caregivers are friendly people, they like their jobs, they make the patient happy.

Joan H_31

They sent the right caregivers for our situation. I like that they listened to what I needed.

John K_67

We like the safety they provide with her daily needs and the companionship that they provide. I think the level of care has been high and the have been faithful with providing care for my wife.

Provider Response

Kathy S_52

They have sent us a good caregiver, she is very caring and professional. I would recommend them because everything that happened from the beginning, and it's easy to talk to them if you need something changed.

Provider Response

Paul H_25

They were able to work with me and my preferred caregiver to make sure that she is here. They are easy to get ahold of and their caregivers have been great.

Provider Response

Paul M_40

They make our lives easier. They make my mom happy and they are punctual.

Provider Response

Carol P_25

I had 2 different caregivers. One picked me up and stayed with me from 7-10. She was very attentive and ensured I was comfortable and took any medicine. The second caregiver had to be reminded of my medicine and didn't provide water for me to drink. They weren't supposed to be sleeping and she used my bathroom to freshen up. It seemed inappropriate and I was uncomfortable. She didn't know how to empty drainage tubes. The quality of the caregivers could be improved.

Provider Response

Heather P_4

It was ok, but we only had them for three weeks. I had to do the training to the caregiver about with that, but she was so nice, and my mom liked her. I thought they are hard to work with, and I would call them with no answer. He was not a nice person. The caregiver was great.

Provider Response

Kathy M_55

Everything has helped the most. They connect with my dad on a personal level. They have helped to make the adjustments easier for my dad. I like the quality of the caregiving.

Provider Response

Sheila M_15

There needs to be more communication between the office manager and the caregivers. I like that they are professional and well-organized.

Provider Response

Jeff C_14

There are things she needs help with on a regular basis. They have been pretty easy to work with. We have used them for other family members, and they have always done a good job.

Provider Response

Jennifer M_31

The personality match with the provider and the client is good. I like that they meet all our needs.

Provider Response

Anonymous_1715597453

The intake person was the least helpful because they steered the wrong person to us. They need to listen to what I say. I asked for an English speaker, and they did not listen to me.

Provider Response

Jerry H_11

The provider helps me by answering my questions. I like the services the agency provides.

Provider Response

Faith G_2

Her house has never looked better with the light housekeeping they do. The caregivers are all wonderful and amazing.

Provider Response

Rose C_8

They've helped the most by taking them to where they need to go safely. I like the particular caregiver they have.

Provider Response

Kimberli M

They did a deep cleaning for me. They are very kind people.

Provider Response

Howard H_14

Our regular caregiver is a self-starter and does many things for us. The caregivers they have are mostly outstanding. Our regular caregiver is especially wonderful. Some of the fill-in caregivers are not as good.

Provider Response

Michael T_30

Toward the end, the client hardly knew where she was, but the caregivers did wonderful things. When I would come in at random times, they were helping her. They were already on it and it was just great. I liked that they were very kind to the client and they were with her 24 hours a day.

Provider Response

Mona D

I live far away from my sister. She is in Seattle I am in LA. The people who relay information to me say it is going well and compliment the caregiver. I like that they have found the right people for my sister.

Provider Response

Kent F_1

I don't think there is anything the agency could do to make our life easier. I would recommend them because they are professional, they are courteous, and they are very creative in making recommendations.

Provider Response

Michael F_17

They have helped the most with everything. I would recommend them because they have a great lady, and they should triple the pay.

Randee S

They are here to help me do the things I cannot do. They will give me the services that I need, especially as a senior citizen.

James C_44

They were compassionate and really cared. I would recommend them; I liked the caregivers that came.

Maryanne B_2

We liked that they were here for William and if he needed help with anything they were always there for him. They were very attentive and called and came to help us whenever we needed help with the schedule, they were always there for us.

Beth K_9

My mother was more capable than we imagined, so they were there as a sort of safety net. The staff was competent, friendly, and we liked them.

Agnes W_4

Some of the caregivers were more in tune with my needs. I really need it because I live in a hilly area. Some of the caregivers show more ambition than others.

Pat P_11

I only need services once a week right now. The caregiver, Michael, comes when I have appointments. I haven't been with them very long, but they have done what they said they would do.

Ulla R

The agency is prompted, and I don't have to worry about caregivers not showing up.

Anonymous_7659

They are very helpful and we have companion care. My issue is the availability of the caregivers. It is hard for them to get caregivers over here.

Provider Response

Keri Y

There was really so little my parents needed besides transportation, but there was a 3-hour minimum for hours. There wasn't a lot they needed. I would recommend them because they were very easy to connect with the complete the in-home assessment. It was a positive experience and first-time doing home care.

Anonymous_7265

They make sure my mother is taken care of and relieve stress from me. I like how they gave her two people she liked.

Kim S_32

They have been a great help with my mother. The quality of the caregiver has been top notch.

Kimberly U

Knowing what I needed earlier on rather than explaining to them what I needed at the moment. If they could have better communication from the people who coordinate the office staff, that would help me recommend them even more.

Theresa H_14

They've helped me with feeding her and they're very good at making sure she's eaten. They bathe her and help me change her. I would recommend them because they've sent three wonderful caregivers that do a good job with my mom.

Denise B_14

The level of care is not so consistency. Some caregivers were better than others. I think they need more consistent caregivers.

Provider Response

Leonard B_6

They kept my bathroom cleaned up. One thing, I should be reimbursed for the overcharge.

Provider Response

R. S

She is able to stay in the house. The caregiver has been great to my mother.

Provider Response

Lawrence G S

They take responsibility off my shoulders. They're very organized, and my caregiver goes above standard in their job.

Sonya O

The first time we used them, there was a screw up with the scheduling. They have sent people to look after my mom.

Janet T_12

They have someone who shows up all the time on time. They could improve their prices.

Leanne V_1

They take care of my husband at night, so I can sleep. They are consistent and compassionate.

Provider Response

Laurie D_6

It was not bad. They are very nice and kind caregivers. They are empathetic.

Janet E_7

I like that John does everything for me and lightens my load. I like John who is my angel, and I like that they do background checks.

Olga W_2

The three days that the caregiver comes, he gets a chance to get out and get sunshine, which is very good. He also has a chance to discuss the news with my husband. My husband is nearly blind, and they speak so fast on the TV and he can't always understand what they are saying. The caregiver speaks slowly and clearly for my husband. The provider is very polite, and does what we ask him to do. He takes him for long wheelchair walks when the weather is nice.

Linda N_8

They will do 24 hour care, my dad is able to remain in his home because of the care. I like that they are like family, they are loving and are great at communicating.

Steve E_2

I am able to do a lot that I wasn't able to do by myself. I have an excellent caregiver.

Tracy M_8

They helped the most through the care and making her comfortable. They did everything for us.

Margret G

He needs the help that he is getting, I have had so many good people come in and help.

Beth a

It improved Alan's quality of life. I liked that the employees are kind and helpful.

Provider Response

Anonymous_5941

We have one caregiver, she is very punctual and helps clean the house. In the past there was poor communication.

Anonymous_7311

They have been helpful. They can do more for the client, but sometimes she won't let them. They have been positive and responsive.

Anonymous_7230

They are incredibly competent and compassionate caregivers. They are very efficient and customized to our needs.

Corey S

They come and help by giving showers and help with meal preparation. I like that they have always been up front and honest.

Marilyn C_15

She needed them. We were happy. The caregivers were really nice to my mom.

Gabriel E_1

They took my dad off my hands and that my life easier. They were very consistent.

Provider Response

Cathy B_7

It hasn't been super impactful for me. My mom isn't super on board with this, but it's helping her with her inability to handle meals and medications. They have been really good about communicating with us and finding caregivers.

Cheryl F_9

They do things for my husband and get him to do things he will not do with me. They need to be more organized.

Leslie D_6

It has been a positive experience because the caregivers are reliable. I would recommend them because I think they have a larger pool of caregivers to choose from.

David M_65

It helps takes some stress off my brother and me, the caregivers helped with self-care. One thing I would tell a friend is that they communicate well.

Ana C_1

I like their predictability and I do not have to worry about my father being cared for. I like that they are reliable.

Margaret (_2

Amada has a lot of experience with dementia care. Amada is wonderful. I like that they found me a good caregiver.

Mary Anne M

It helps. I'm not driving, so they take me places. I like the follow through and quality of people.

Provider Response

Loretta J_2

They are very aware of my husband's needs. They rise to my expectations. I like that Visiting Angels has good training for their caregivers. They have high standards in the company.

Provider Response

Anonymous_6887

They help the most through helping with certain tasks I could not preform. I would tell a friend that the caregivers are knowledgeable.

Provider Response

Ronald L_4

They helped with my mom organize her food and eating. I appreciated the flexibility.

Provider Response

DrGies

Be very careful before working with VA. My mother was ABANDONED by caregivers on several shifts while I was out of town, against their own policy. For her, this could easily have been a fatal safety issue.

Provider Response

Bonnie L_3

They made him feel more comfortable and made sure he had a good meal. I could feel comfortable that he was being checked on and looked after.

Provider Response

Marcia W_3

Having her there has been a lifesaver. I like the caregiver. My mom likes her a lot.

Provider Response

Constance S

They have sent caregivers to watch Samuel so that I can leave. I like that they are responsive and concerned in the right way.

Provider Response

Richard B_36

They help me with things like showering and fix breakfast. I like that they have quality caregivers.

Provider Response

Wendi H

My dad has a great caregiver and he is very happy with them. They help us by making the client comfortable. It is all about the Client not about the money. I like that they are very responsive and caring.

Provider Response

Jev R

Everything has been really positive with the agency, and the scheduling department is great, and the quality of the services as well. I don't have anything to complain about, since everything has been amazing. I like the professionalism, and they are very caring for my loved one.

Pamela T_6

We would have them every day if we could afford them. They are very well-trained, caring, and reliable.

Elizabeth S_28

The gal that's coming in, Hiromi, is so caring. I like the experiences that we're having with the new caregiver and Sharon. It's been excellent.

Raymond T_7

They've improved my daily life. Without them, I would be lost. They've done everything I've asked them to do. They're all very satisfactory.

Provider Response

Sandy C_16

My mom require very little care, we just need someone there with her, and it's nice. The reliability and quality of the people they send out.

Provider Response

Patricia D_26

They help with things like low level physical therapy and fixing meals. They could lower the price.

Provider Response

Lillian W_3

They have a good sense of humor and they know what to do. I like that they are affordable and they have pleasant people.

Provider Response

Anonymous_6347

They have provided consistent care. They are very responsive.

Provider Response

Peggy H_4

They help her with social engagement. They really have quality people, I have got a great match for my mother. When I have questions, I get help from the office.

Provider Response

Shelly B_4

We needed better caregivers. They need to screen their caregivers better and give them more training.

Provider Response

James B_51

They keep my husband active and safe. So far, the people we've had are very nice.

Provider Response

Eva S_3

It helps by having someone here when I can get out of the house. I like that they have very compassionate care.

Provider Response

David D_26

They could show up once a month instead of once a week. I like that they are prompt.

Provider Response

Fred H_7

They have provided someone to take care of my wife. We are one happy family. They take good care of my wife.

Craig R_3

The most helpful part has been the kindness of the caregiver. I like that the agency is competent.

Heidi L_4

It's frustrating when you get a new person every other week. The impact is very poor. I don't feel like we are getting our money's worth for what we have to pay and what he is receiving. They need to have better communication. Our biggest problem is that our dad is 91 years old and they are sending us caregivers who are non native English speakers and he can't understand them. We need them to cook for him and out of 6-7 caregivers only one was able to cook regular American food for him.

Provider Response

Anonymous_6151

Every time I call they are willing to hear me out but they need to get back to me sooner. They need more diligence on getting back to me.

Michelle F_4

They take care of my person when I can't be here. The people they send are great.

Darlene H_5

They have been very supportive to me. I like how they schedule me when I want them to.

Provider Response

Lucille P_1

It has provided me with the service I need. There are hardly any agencies available anymore, they are okay.

Provider Response

Tina L_4

It was super important to have them there. We had a couple of amazing caregivers, and we've had some duds. They've done a good job replacing them. We had an issue with some of them.

Provider Response

Anonymous_6045

She was just there for 3 hours. She got me cereal. I had back surgery and I didn't know what I'd need or not - it's different for everyone.

Provider Response

Joan K_18

They've helped the most by giving him security that someone's there when the family can't be there for him. They could improve responsiveness time when I call in.

Provider Response

Anonymous_5986

It enabled me to be more independent, and it kept him reasonably safe. They need to staff up. I understand that's a problem, but their staff was limited, and some of the people they sent here were not appropriate.

Sherell A

For Mary, she has consistency now. For me, I don't have to continually explain myself. Anything that I have asked to be addressed has been addressed.

Anonymous_5821

They will feed and change her. I would like them to offer more companionship like reading to her. They should have more guidance for the caregivers and more time spent with my mom.

Terry B_8

They have patience. They are flexible.

Arthur M_2

On the days we had caregivers, the client just lit up. They were always very open to do whatever the client wanted. I liked the casualness and the compassion that the caregivers we got brought. They weren't stiff and rigid in having to follow specific routines.

Jeffery S_2

It has made a huge difference for my mom, they do things my mom cannot do. I like that they are very diligent in making sure the care is good.

Ann H_24

Every time someone came it would be different people. I like all the caregivers who can, they were all very caring and understanding.

Fran S_4

I can be relaxed when I am far from home. They are very easy to work with. The quality of the caregiver is excellent.

Micheline P

I live an hour and a half away, so they make it a lot easier on me. They could be better with consistency. Some caregivers are stronger than others that come.

Steve S_19

The aide/agency has kept us informed. The companion has been here to do oversee him while I am out doing errands I like that they follow up with us when other agencies didn't and they communicate well.

Annemarie S

It makes it easier. We couldn't take care of the client alone. The caregiver is great.

Teri B

She is good at communicating with us. She keeps busy for all 4 hours and has built things with my dad. I am a little bit cautious about referring them because last time we had them someone showed up drunk.

Rosalie B_1

They are always very helpful, there's been a couple of times when they count send someone but they send someone soon. I really haven't used other cares, but Visiting Angels is the most flexible when it comes to care provides and that was really important to me.

Anonymous_5542

The agency has made my experience positive by providing personal service. I like that Visiting Angels has personal care.

Alex G

I would like them to maintain the schedule. They were not reliable and cost too much.

Provider Response

Chris A_2

The caregivers allow us freedom to do other things and maintain our independence. I can't think of any feedback.

Mildred B. A

She cleans, cooks, and is just a wonderful person. They take good care of me.

Nick H_2

They need to be more handy. I like them because they are flexible on their terms and they customize their services to the individual need.

Melissa D_4

I wanted someone with a car. When I had my first talk with them, we made it clear that I wanted someone who could drive.

Provider Response

Barbara J_13

They helped her run errands too. We didn't live close to her. They were there to help take her to the grocery store.

Jeffrey A_1

They play games and she cleans. My parents are always happy with everything about the care. They have had the same caregiver for years.

Carrie B_6

They are doing very well even though she does not want them there. They are patient and they have tolerated a lot of negative behavior with her. I like their communication.

Anonymous_4985

The caregivers need to communicate and listen to my needs. I wrote it down in an email for them. I asked for someone who was compassionate, who had children, and who had been around elderly people, and they sent me a nineteen-year-old high school graduate.

Jerry R_9

I like that they helped him clean the house and took care of his hygiene. I like that the case manager came to the house meet and understand my uncle to know the type of care he needed.

Robert S_72

They provide housekeeping and cooking for us. They are very professional.

Lyn J

They've made my life easier by taking care of my mom once a week. I would tell a friend that they're one of the only places around that I know of.

Anonymous_4832

We've asked for caregivers with experience with dementia, but the client doesn't want a caregiver that isn't family. There's a lack of caregivers right now, but I think they need to do a better job following the plan of care.

Susan J_10

They help me walk. They are willing to help with everything. They help me with transportation.

Jennifer H_11

I feel really good knowing that my mom is eating and being cared for. We all work full-time, so it's great. For our family, it would be helpful if they had better communication, consistent care with the same caregivers. It's definitely hard to control their reliability.

Stephen R_8

She does the laundry, and that is the main thing, she also does whatever else is needed. My caregiver is polite and does whatever is required happily.

Anonymous_4522

I am not in town, and the client has no one else to take care of him. It makes my life a little better. However, the hardest thing is not knowing if people are coming or not. There should be more consistency. We have had to change caregivers and some have not done what we have needed.

Anonymous_4567

My morning caregiver would do a lot of organizing and helped me to clean around the house. They were able to provide the care I needed and they were very nice in doing so.

Barbara J. K

They take care of me and my pets. They are fine and do a good job. They are caring and do everything that is necessary.

Vassie S

They help to bathe her and keep her clean. I like that they are kind and gentle with seniors and they listened to my requests.

Anonymous_4391

We had good experience with four of their caregivers and a negative experience with one of them. We've loved the caregivers we've had, and I just don't think they get paid enough.

Monica H_2

They come and sit with my husband so I can get a few hours for myself. They're very caring and very nice.

Wendy W_8

I'm independent. I like doing my own things but I really can't do my own things right now. I may not need them forever, but right now I do. It's my first experience. Sometimes I'm happy, sometimes I'm not. One thing they could do better is, I find one of my caregivers a little bossy. She likes to tell me what to do instead of vice versa, and she doesn't like to take me in her car.

Jeff M_6

I just appreciate in assisting her in everything. We've had a great time. They're very responsive and easy to deal with.

Anonymous_4269

It eases the daily burden. It might not be their fault, but there is a person who is not as available as we would like them to be.

Rodrick H

They give me enough time to get some items done. I can coordinate and keep the house going while they are there. They keep her out of a home. It's nice to have a place to call to coordinate the care. We have two people that come out. They have procedures that they follow when it comes to Covid.

Nancy E_9

We had not done this before and didn't know what to expect. The biggest help was with showering. They were very friendly, accommodating, and gave answers and service right away. I didn't have to wait for call backs.

Jennie B_2

She cheered me up and made it possible for me to stay in my house when I wanted to. I was very satisfied. I loved the caregiver they sent to me.

Wayne C_7

They've always been prompt and caring.

Anonymous_3910

They improved my loved one's balance as my loved one was recovering from several surgeries. I liked the feedback that was available and the quality of the caregiver that came.

Harris F

They helped by having someone being there. They assisted with his daily duties. They are receptive when we would call. They worked hard to be helpful.

Kathleen G_8

I needed the help, and I like the flexibility of having just what I want. They really don't leave you stuck. If someone can't come, they make sure there's coverage.

Delores S

I don't know what she could do better. She is out shopping right now. She comes and tidies up the bed. We have had two different angels. One lady wanted to be more of a companion than a helper. She weighed about 250 lbs. She could hardly get up and down the stairs. We use a chair lift. She couldn't fit on it. She about gave us a heart attack. She couldn't get things off the shelf. We got a better one now.

Anonymous_3777

They've been very sensitive and have had serious regard for what I need and want. I like that they require re-certification and continued education.

Bill W_7

She had someone come once a week and it was a very positive relationship. She was quite thorough about interviewing both me and my wife to get the best match to fit her specific needs.

Michele R_1

One of the things I asked them to do for my mother is that she lost weight and for them to make sure that she was eating. They send the same caregiver, most of the care places send random people. Visiting Angels assigns the caregiver and then sends the same person each time. They are good about communicating with me.

Mary A_47

They make so much wonderful, they allow me the time to work while they keep my dad and his wife company. They have been very reliable, accommodating, and skilled.

Norm H

They just get her to the doctor or to her appointments. They pay attention to detail.

Marilyn D_1

Someone was there early to make him breakfast, which was nice. I liked that they were there for my dad and he had someone there.

Anonymous_3164

Just having someone there to interact with him is nice. They have been very good with my father and they really care about him.

Jacolyn O

He lived an hour away, so it helped me out a lot. I liked the rapport that I had with the people who worked with my loved one.

Marcia W. B

I cannot do a lot of things, like pick things up, and they do that for me. If it was not for them, I probably could not be here. I have been very pleased with the care I have received since 2014.

Dennis S_1

They helped with housekeeping and meal preparation, and they allowed me respite to get out of the house for errands They were very professional and very good caregivers. They met expectations, and if not, they exceeded them.

Anonymous_2960

One of the gals is from a foreign country, so she's not sure what needs to be done as far as housework goes. The other one knows what to do, though. I only have two gals that come during the week, and one of them isn't very much help.

Mike P_4

They help the most by taking care of my wife. I like their responsiveness.

Lori H_8

I only had them for 4 days. The issue was the mismatch between me and the caregiver. Two of them were fine and one of them wasn't. They need to be better at matching between customers and the caregiver.

Provider Response

Anonymous_2841

It is absolutely priceless. The most helpful is the person that was chosen. I like the attentiveness and the attention to detail.

Dale H_9

I felt comfortable with having Visiting Angels there to help my mother. They were there to take over when the family couldn't be there.

Glen A

We haven't done too much with it, so we will see where it goes. We like the caregivers that come out because they are personable and capable.

Anonymous_2648

The caregivers know what they're doing and what to expect from me. They've met my expectations. I like the caregivers because they're experienced and know what they're doing.

Anonymous_2530

There is quite a bit of turn over. I had someone in my office try to coordinate with them. They need to make sure that transportation information gets to the caregivers. They are helpful in providing care and transportation.

Nicole H_4

They took me to doctors' appointments and helped out with tasks I needed done around the house. I liked their availability, flexibility, and quality of the care.

Marilyn G_1

They are a huge help. They do a number of different services to help me since I am in a wheelchair and a lot of things I am not able to do. I like the quality of the people that they have sent.

Barbara and Carl C

They do a lot of things that I cannot do, like take me to doctor appointments and to the store. The caregiver is excellent. That's why I would recommend them.

Karlene G

They're a great help because if they're not helping my husband, they help me. I would recommend them hands down because they so carefully select the right helper to come that meets my husband's needs.

Gus H

She provides personal care. I have been exposed to one Visiting Angel since December. My relationship with her is excellent.

Bruce J_3

They could improve their scheduling. They would show up a few minutes late, and they never got here early. They were never in a hurry to leave, and they were helpful while they were here, but they were usually a few minutes late. About eighty percent of the caregivers that came were really caring.

Anonymous_1849

They need to create more consistency and standardized care with the providers. Most of the caregivers either don't cook, or they don't cook food from this culture, and that is problematic because one of the few things that my loved one needs is meals cooked for her. We need more consistency in care providers. Some of the care providers are very good at making meals, making sure everything is done, and assessing what needs to be done. Other care providers sit around and do nothing.

Donna S_1

The caregivers help me do the little things that I need to do and can't do right now. I'd like the agency to be more accurate in the caregivers they send. I had some that were very nice but not able to do what I needed.

Andrew W

They were there for me, when I needed it. They did everything for me to help me get organized. The office could have been better coordinated.

Michelle R_4

Primarily it's just that the caregivers are good quality. They are patient. I like the quality of the caretakers.

Anonymous_1743

When I use them, it certainly helped me. They are certainly friendly and courteous.

Candace T

They go above and beyond and don't even complain. They have taken care of the dogs when they had diarrhea in addition to taking care of my mom. They make a huge kind of impact, and it allows me to have time away from my mom because they take care of my mom. I think they are great. They always care and take it personally.

Stan C

They are good at checking with me, following up with my siblings, and also with my parents. We like the flexibility of their agency and the caregivers.

Paul B_6

It is about what I would expect. They seem to care about their clients. They make a real effort to find and train an employee that is competent.

Laurie S_7

They made a big difference. They showed up and did exactly what was needed. We were on the other side of the country, and their being there helped immensely. We appreciated the hints they gave us which helped so much.

Simon C

They did the chores, and they got the laundry and dishes done for me as well. I liked everything, and they did a good job providing care.

Merrilyn D

We have breakfast. If I don't feel good to go down for breakfast they bring it up to me in bed. I like that they do what I need and it works out very well.

Valerie R

They provide us with peace of mind. I like that they do a good job at matching their caregivers and clients.

Anonymous_1540

My loved one refuses to accept that they need help, so they don't love it. That isn't the caregivers fault. Their initial billing person was quite rude to me because I wasn't getting their emailed bills. They need to be more thoughtful during someone's first bill cycle, instead of threatening me with cancelling services.

Rand F

They don't have enough available people with their own vehicle to travel. Everyone wants to use public transportation, but I don't live close to it. They seem kind of unorganized, it isn't like I can call them, and get them to record everything or do it right.

Bob D_3

We really like the caregiver that comes now. From the beginning of the services, they haven't been very consistent and have had to cancel a lot. There's nothing bad that I can think about them. They do a good job at making my loved one feel comfortable.

Barbara T_1

I couldn't live without them. It improves the quality of my life. I have an outstanding caregiver and they hire good people. They are well-managed, have good communication, and they are responsive to my questions. They have an especially good scheduling staff.

Brian W_4

I don't have to clean everything in the house because of them. They're consistent, and she likes the people they send.

Anonymous_906

They have helped the most by helping me get dressed. I like that they are on time and have good personalities.

Michael M_31

They would go shopping and they would do some cleaning for me. I would list out the services they did and tell them if they do not have anyone to help these would be great services for you to use.

Claire C_1

They just come for an hour a week and shower her. They have just been reliable. My mother has been happy. They show up and communicate well.

Miriam B. D

I think they're quite necessary. The only thing is that now my son and daughter are very much in the care, and they have been eager for me to get more help than I am currently using, but I don't need more right now. I certainly would recommend them, but the thing that bothered me was the preliminaries. They had a lady come and watch me move around, and she was very pleasant. It started out very well, but after that, I went through one young lady who wasn't here a lot of the time. I had to take a replacement.

Barbara H_14

They help me by doing things I cannot do. I would tell them how nice and accommodating the people are.

Karen M_4

He needs the service. It has served its purpose. Sometimes I need to explain things that should normally be common sense.

Cynthia '

They help me the most by being consistent in the care. I would say that they are very caring and thoughtful.

Evelyn M_3

I have been very pleased with the services, I feel spoiled. The caregivers do anything that I need. I have recommended the company to others. The caregivers I have just come and do their job and get right in and do things.

Jerry G

They have helped me the most by allowing me to have a break. They are just nice people.

Susan H_17

It has helped by allowing me to have a feeling of security. The staff is well-trained and very compassionate.

Sue W_1

They could have been more consistent. The first person didn't speak English and didn't have initiative. The first person we had helping didn't really help, but the second was good. They have never refunded me for a day they didn't show up when they were supposed to.

Provider Response

Cindy D_7

She can now have a bath. She lived alone and couldn't bathe before. She had to sponge bathe. The companionship is wonderful. The caregiver does light housekeeping, so my loved one doesn't fall. They've been absolutely wonderful.

Helen B_9

The service gives me a better quality of life. The caregiver helps with the cooking for me, and helps me make a lot of soups so I can freeze it. She also does light cleaning for me and vacuums which I dearly need, because I can't do that.

Mary Lou W_1

They are very very important to me. I live alone and I count on their help. They are reliable and I can count on them.

DJ D

The caregivers that I have from Visiting Angels have been very good. They have helped my life continue forward. They used to be very good at attending to caretakers and patients. I do not feel that is currently the status.

Cheryl T_1

They're taking care of my brother while I live in a different state. If one of the caregivers can't be there, they send other caregivers.

Anonymous_172

They have helped me with everything. They are willing to do most things. They help with the bathing and that stuff. They see something that needs to be done and they do it. I am grateful for that. They will make coffee. They're very cordial and seem to be willing to do anything I ask them to do.

Skip A

It has helped her and me. It allows me to get out, run errands, or go to doctor's appointments. They are efficient, on time, and polite. I don't have any complaints.

Denise C. W

It saved my living because I don't have a car anymore. I am 83 years old and I live alone, so it's very nice to see her. My caregiver is an angel. I live alone, so it's very nice to have a person coming on Friday. When I need her to, she takes me to the doctor or the market.

Gloria L_4

They helped in a lot of ways. If I needed extra help, I was able to get it. They were very good.

Joanne P. S

Things are a whole lot easier for me because they've provided me with the care that I have asked for. They train their caregivers to provide prompt care.

Anonymous_156

The impact has been negligible. It was great to have the one visit, but that was it. We've only had one visit in the three or four weeks that we've been trying to arrange visits, because the caregiver was sick or injured and they were unable to find substitutes in time. So far, the scheduling has been not what I was expecting.

Provider Response

Anonymous_107