Provider Response
Darlene H_5, we are glad we could help! Darlene H_5, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Visiting Angels.
May 27, 2022
Provider Response
Darlene H_5, we are glad we could help! Darlene H_5, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Visiting Angels.
May 24, 2022
Provider Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
May 20, 2022
Provider Response
Hello Tina L_4, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call. Have an awesome day!
May 11, 2022
Provider Response
We are glad we could help after your surgery! Please don't hesitate to reach out if there's anything additional we can do for you.
May 11, 2022
Provider Response
Marcia W_3, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Visiting Angels. Thanks again for taking the time to leave us this information about your recent visit. Take care!
April 29, 2022
Provider Response
Joan K_18, thank you for your kind review; we are happy to pass along your comments to the team here at Visiting Angels! Your feedback is always appreciated and helps us to be our best! We hope you have a great day!
April 27, 2022
Provider Response
Brud E, we are so happy to read such a great review about Visiting Angels! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Visiting Angels!
April 27, 2022
Provider Response
Hi Richard B_36, thank you for taking the time to let us know about your recent experience. We are glad that we were able to replace the caregiver that was not a good fit. We are thrilled that your current caregiver is taking great care of your husband. Thank you so much again for your feedback! We hope you have a great day!
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Provider Response
Hello Alex - We strive to provide great customer service, fill all schedules and sometimes fall short. I am sorry that you did not have a great experience with our company. I am hopeful that you found another agency that meets your needs. Take care and we would love the opportunity to make it up to you.
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Provider Response
We strive to have a good match between the client and caregiver. When there is not a good match we work to resolve immediately. I apologize for the experience and am hopeful that you were able to find a good match.
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Provider Response
We strive to meet all client expectations and hire the best caregivers in the region. I apologize that you had this experience and the current ownership is committed to making life better for all our clients and caregivers.
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Provider Response
We strive to schedule in a timely manner. I am grateful that the impact was negligible for you. Thank you for your business.
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Our family of caregivers provide peace of mind for you and your loved ones. Our caregivers are employees of the agency that are certified, go through an extensive interview and background check, and receive significant ongoing training from the company.
We offer three services 1) caregivers in your home or place of residence, 2) a digital angel that is connected to an urgent response center, which is available 24 hours a day 3) daily angel care calls with email notifications to loved ones sharing how the client is doing. The goal of the agency is to fulfill our mission to provide the highest quality homecare guided by our values, which are the opportunity to serve, leading from the heart, and keeping our commitments, so that we can achieve the vision of the company to make life better so that everyone chooses us and no one leaves. We value learning and employ a continuous quality improvement approach. Our services allow people to maintain the independence of their daily routines and familiar surroundings as well as recovery in the privacy of their own home. Our commitment to you is simple: We will help you or your loved one continue to live at home. Get Costs