Visiting Angels of King County

Offers Home Care

208 Reviews

2022, 2023

12020 113th Ave N E, Suite 180 Bldg C

Kirkland

98034

Visiting Angels of King County

https://d13iq96prksfh0.cloudfront.net/cdn/photos/295893/730x450%23.png

4.5 208

Howard H_14 2023-08-25 They do a good job, they provide caregivers, and we've gone through several of them, and they seem really good. The personality of the providers. I am a current client of this provider

5 5 1

Sonya O 2023-08-25 The first time we used them, there was a screw up with the scheduling. They have sent people to look after my mom. I am a current client of this provider

5 4 1

Rose C_8 2023-08-25 I don't need to go over and check on them as often. We had a lot of hesitation at first, but we turned out to really like our caregiver. Visiting Angels is also very organized. I am a current client of this provider

5 5 1

Janet T_12 2023-08-22 They have someone who shows up all the time on time. They could improve their prices. I am a current client of this provider

5 4 1

Brud E 2023-08-10 She is extremely helpful. It makes a tremendous difference. The service is very good. I am a current client of this provider

5 5 1

Leanne V_1 2023-07-27 They take care of my husband at night, so I can sleep. They are consistent and compassionate. I am a current client of this provider

5 5 1

Laurie D_6 2023-07-24 It was not bad. They are very nice and kind caregivers. They are empathetic. I am a current client of this provider

5 5 1

Janet E_7 2023-07-24 I like that John does everything for me and lightens my load. I like John who is my angel, and I like that they do background checks. I am a current client of this provider

5 5 1

Charles E H 2023-07-13 It gets him out of his bed. I would recommend them because they are efficient and caring, and they do a good job. I am a current client of this provider

5 5 1

Olga W_2 2023-06-28 The three days that the caregiver comes, he gets a chance to get out and get sunshine, which is very good. He also has a chance to discuss the news with my husband. My husband is nearly blind, and they speak so fast on the TV and he can't always understand what they are saying. The caregiver speaks slowly and clearly for my husband. The provider is very polite, and does what we ask him to do. He takes him for long wheelchair walks when the weather is nice. I am a current client of this provider

5 5 1

Linda N_8 2023-06-28 They will do 24 hour care, my dad is able to remain in his home because of the care. I like that they are like family, they are loving and are great at communicating. I am a current client of this provider

5 5 1

Steve E_2 2023-06-27 I am able to do a lot that I wasn't able to do by myself. I have an excellent caregiver. I am a current client of this provider

5 5 1

Tracy M_8 2023-06-13 They helped the most through the care and making her comfortable. They did everything for us. I am a past client of this provider

5 5 1

Paul H_25 2023-05-26 They've been able to help me with washing and dressing, and lotioning my legs. I like all of that all of the angels have been nice, and thorough, and they arrive on time. I am a current client of this provider

5 5 1

Margret G 2023-05-25 He needs the help that he is getting, I have had so many good people come in and help. I am a current client of this provider

5 5 1

Beth a 2023-05-23 It improved Alan's quality of life. I liked that the employees are kind and helpful. I am a past client of this provider

5 5 1

Anonymous_5941 2023-05-08 We have one caregiver, she is very punctual and helps clean the house. In the past there was poor communication. I am a current client of this provider

5 4 1

Anonymous_7311 2023-05-08 They have been helpful. They can do more for the client, but sometimes she won't let them. They have been positive and responsive. I am a current client of this provider

5 5 1

Anonymous_7230 2023-04-26 They are incredibly competent and compassionate caregivers. They are very efficient and customized to our needs. I am a current client of this provider

5 5 1

Corey S 2023-04-21 They come and help by giving showers and help with meal preparation. I like that they have always been up front and honest. I am a current client of this provider

5 5 1

Marilyn C_15 2023-04-21 She needed them. We were happy. The caregivers were really nice to my mom. I am a past client of this provider

5 5 1

Anonymous_7265 2023-04-17 They lift the burden off me with the responsibility, but she doesn't use them every day. My mom is independent but companionship during the week has helped her a ton. I would recommend them for sure. I am a current client of this provider

5 4 1

Gabriel E_1 2023-03-27 They took my dad off my hands and that my life easier. They were very consistent. I am a past client of this provider

5 4 1

Cathy B_7 2023-03-21 It hasn't been super impactful for me. My mom isn't super on board with this, but it's helping her with her inability to handle meals and medications. They have been really good about communicating with us and finding caregivers. I am a current client of this provider

5 4 1

Cheryl F_9 2023-03-21 They do things for my husband and get him to do things he will not do with me. They need to be more organized. I am a current client of this provider

5 4 1

Anonymous_7123 2023-03-08 The only real issue I have is that the caregivers do not show up on time. The caregivers do not show up sometimes or cancel last minute, so it is very challenging. I am a current client of this provider

5 3 1

Leslie D_6 2023-03-08 It has been a positive experience because the caregivers are reliable. I would recommend them because I think they have a larger pool of caregivers to choose from. I am a current client of this provider

5 5 1

Jerry H_11 2023-02-21 They support our needs. I like the help they send. I am a current client of this provider

5 5 1

David M_65 2023-02-21 It helps takes some stress off my brother and me, the caregivers helped with self-care. One thing I would tell a friend is that they communicate well. I am a current client of this provider

5 4 1

Ana C_1 2023-02-21 I like their predictability and I do not have to worry about my father being cared for. I like that they are reliable. I am a current client of this provider

5 5 1

Randee S 2023-02-14 The provider has helped with chores and activities the client can't do on her own. There have been a few issues, but they have corrected them. The client needs to communicate if there's something that isn't right. I am a current client of this provider

5 5 1

Margaret (_2 2023-02-08 Amada has a lot of experience with dementia care. Amada is wonderful. I like that they found me a good caregiver. I am a current client of this provider

5 5 1

Mary Anne M 2023-01-23 It helps. I'm not driving, so they take me places. I like the follow through and quality of people. I am a current client of this provider

5 5 1

Loretta J_2 2023-01-23 They are very aware of my husband's needs. They rise to my expectations. I like that Visiting Angels has good training for their caregivers. They have high standards in the company. I am a current client of this provider

5 5 1

Anonymous_6887 2023-01-23 They help the most through helping with certain tasks I could not preform. I would tell a friend that the caregivers are knowledgeable. I am a current client of this provider

5 5 1

Michael F_17 2022-12-30 The caregiver does everything I need her to do. Get the right caregiver and you will be fine. I am a current client of this provider

5 5 1

Ronald L_4 2022-12-29 They helped with my mom organize her food and eating. I appreciated the flexibility. I am a past client of this provider

5 5 1

DrGies 2022-12-26 Be very careful before working with VA. My mother was ABANDONED by caregivers on several shifts while I was out of town, against their own policy. For her, this could easily have been a fatal safety issue. I am a past client of this provider

5 1 1

Bonnie L_3 2022-12-19 They made him feel more comfortable and made sure he had a good meal. I could feel comfortable that he was being checked on and looked after. I am a past client of this provider

5 5 1

Marcia W_3 2022-12-09 Having her there has been a lifesaver. I like the caregiver. My mom likes her a lot. I am a current client of this provider

5 5 1

Constance S 2022-11-30 They have sent caregivers to watch Samuel so that I can leave. I like that they are responsive and concerned in the right way. I am a current client of this provider

5 5 1

Richard B_36 2022-11-21 They help me with things like showering and fix breakfast. I like that they have quality caregivers. I am a current client of this provider

5 5 1

Wendi H 2022-11-09 My dad has a great caregiver and he is very happy with them. They help us by making the client comfortable. It is all about the Client not about the money. I like that they are very responsive and caring. I am a current client of this provider

5 5 1

Jev R 2022-10-24 Everything has been really positive with the agency, and the scheduling department is great, and the quality of the services as well. I don't have anything to complain about, since everything has been amazing. I like the professionalism, and they are very caring for my loved one. I am a current client of this provider

5 5 1

Pamela T_6 2022-10-24 We would have them every day if we could afford them. They are very well-trained, caring, and reliable. I am a current client of this provider

5 5 1

Elizabeth S_28 2022-10-10 The gal that's coming in, Hiromi, is so caring. I like the experiences that we're having with the new caregiver and Sharon. It's been excellent. I am a current client of this provider

5 5 1

Raymond T_7 2022-09-13 They've improved my daily life. Without them, I would be lost. They've done everything I've asked them to do. They're all very satisfactory. I am a current client of this provider

5 5 1

Sandy C_16 2022-09-13 My mom require very little care, we just need someone there with her, and it's nice. The reliability and quality of the people they send out. I am a current client of this provider

5 5 1

R. S 2022-09-13 They provide 24 hour care. The caregiver has been great. They are able to fill in for the family and provide services which would be impractical for the family. I am a current client of this provider

5 5 1

Patricia D_26 2022-08-23 They help with things like low level physical therapy and fixing meals. They could lower the price. I am a current client of this provider

5 4 1

Lillian W_3 2022-08-23 They have a good sense of humor and they know what to do. I like that they are affordable and they have pleasant people. I am a current client of this provider

5 5 1

Anonymous_6347 2022-08-16 They have provided consistent care. They are very responsive. I am a current client of this provider

5 5 1

Peggy H_4 2022-08-05 They help her with social engagement. They really have quality people, I have got a great match for my mother. When I have questions, I get help from the office. I am a current client of this provider

5 5 1

Shelly B_4 2022-07-27 We needed better caregivers. They need to screen their caregivers better and give them more training. I am a past client of this provider

5 2 1

James B_51 2022-07-25 They keep my husband active and safe. So far, the people we've had are very nice. I am a current client of this provider

5 5 1

Eva S_3 2022-07-25 It helps by having someone here when I can get out of the house. I like that they have very compassionate care. I am a current client of this provider

5 5 1

David D_26 2022-07-12 They could show up once a month instead of once a week. I like that they are prompt. I am a current client of this provider

5 4 1

Fred H_7 2022-06-27 They have provided someone to take care of my wife. We are one happy family. They take good care of my wife. I am a current client of this provider

5 5 1

Craig R_3 2022-06-23 The most helpful part has been the kindness of the caregiver. I like that the agency is competent. I am a current client of this provider

5 5 1

Heidi L_4 2022-06-13 It's frustrating when you get a new person every other week. The impact is very poor. I don't feel like we are getting our money's worth for what we have to pay and what he is receiving. They need to have better communication. Our biggest problem is that our dad is 91 years old and they are sending us caregivers who are non native English speakers and he can't understand them. We need them to cook for him and out of 6-7 caregivers only one was able to cook regular American food for him. I am a current client of this provider

5 1 1

Anonymous_6151 2022-06-13 Every time I call they are willing to hear me out but they need to get back to me sooner. They need more diligence on getting back to me. I am a current client of this provider

5 4 1

Michelle F_4 2022-06-08 They take care of my person when I can't be here. The people they send are great. I am a current client of this provider

5 5 1

Darlene H_5 2022-05-27 They have been very supportive to me. I like how they schedule me when I want them to. I am a current client of this provider

5 5 1

Lucille P_1 2022-05-24 It has provided me with the service I need. There are hardly any agencies available anymore, they are okay. I am a current client of this provider

5 4 1

Tina L_4 2022-05-20 It was super important to have them there. We had a couple of amazing caregivers, and we've had some duds. They've done a good job replacing them. We had an issue with some of them. I am a past client of this provider

5 4 1

Anonymous_6045 2022-05-11 She was just there for 3 hours. She got me cereal. I had back surgery and I didn't know what I'd need or not - it's different for everyone. I am a past client of this provider

5 5 1

Joan K_18 2022-04-29 They've helped the most by giving him security that someone's there when the family can't be there for him. They could improve responsiveness time when I call in. I am a current client of this provider

5 4 1

Anonymous_5986 2022-04-22 It enabled me to be more independent, and it kept him reasonably safe. They need to staff up. I understand that's a problem, but their staff was limited, and some of the people they sent here were not appropriate. I am a past client of this provider

5 4 1

Sherell A 2022-03-11 For Mary, she has consistency now. For me, I don't have to continually explain myself. Anything that I have asked to be addressed has been addressed. I am a current client of this provider

5 5 1

Anonymous_5821 2022-03-11 They will feed and change her. I would like them to offer more companionship like reading to her. They should have more guidance for the caregivers and more time spent with my mom. I am a current client of this provider

5 4 1

Terry B_8 2022-02-22 They have patience. They are flexible. I am a current client of this provider

5 4 1

Arthur M_2 2022-02-22 On the days we had caregivers, the client just lit up. They were always very open to do whatever the client wanted. I liked the casualness and the compassion that the caregivers we got brought. They weren't stiff and rigid in having to follow specific routines. I am a past client of this provider

5 5 1

Jeffery S_2 2022-02-14 It has made a huge difference for my mom, they do things my mom cannot do. I like that they are very diligent in making sure the care is good. I am a current client of this provider

5 5 1

Ann H_24 2022-02-07 Every time someone came it would be different people. I like all the caregivers who can, they were all very caring and understanding. I am a current client of this provider

5 4 1

Fran S_4 2022-01-27 I can be relaxed when I am far from home. They are very easy to work with. The quality of the caregiver is excellent. I am a current client of this provider

5 5 1

Micheline P 2022-01-27 I live an hour and a half away, so they make it a lot easier on me. They could be better with consistency. Some caregivers are stronger than others that come. I am a current client of this provider

5 4 1

Steve S_19 2022-01-25 The aide/agency has kept us informed. The companion has been here to do oversee him while I am out doing errands I like that they follow up with us when other agencies didn't and they communicate well. I am a current client of this provider

5 5 1

Annemarie S 2022-01-13 It makes it easier. We couldn't take care of the client alone. The caregiver is great. I am a current client of this provider

5 5 1

Teri B 2021-12-29 She is good at communicating with us. She keeps busy for all 4 hours and has built things with my dad. I am a little bit cautious about referring them because last time we had them someone showed up drunk. I am a current client of this provider

5 4 1

Rosalie B_1 2021-12-23 They are always very helpful, there's been a couple of times when they count send someone but they send someone soon. I really haven't used other cares, but Visiting Angels is the most flexible when it comes to care provides and that was really important to me. I am a current client of this provider

5 5 1

Anonymous_5542 2021-12-23 The agency has made my experience positive by providing personal service. I like that Visiting Angels has personal care. I am a current client of this provider

5 5 1

Alex G 2021-11-11 I would like them to maintain the schedule. They were not reliable and cost too much. I am a past client of this provider

5 3 1

Chris A_2 2021-10-22 The caregivers allow us freedom to do other things and maintain our independence. I can't think of any feedback. I am a current client of this provider

5 4 1

Mildred B. A 2021-10-14 She cleans, cooks, and is just a wonderful person. They take good care of me. I am a current client of this provider

5 5 1

Nick H_2 2021-09-24 They need to be more handy. I like them because they are flexible on their terms and they customize their services to the individual need. I am a current client of this provider

5 4 1

Melissa D_4 2021-09-16 I wanted someone with a car. When I had my first talk with them, we made it clear that I wanted someone who could drive. I am a past client of this provider

5 3 1

Barbara J_13 2021-08-12 They helped her run errands too. We didn't live close to her. They were there to help take her to the grocery store. I am a past client of this provider

5 5 1

Jeffrey A_1 2021-08-04 They play games and she cleans. My parents are always happy with everything about the care. They have had the same caregiver for years. I am a current client of this provider

5 5 1

Carrie B_6 2021-07-16 They are doing very well even though she does not want them there. They are patient and they have tolerated a lot of negative behavior with her. I like their communication. I am a current client of this provider

5 5 1

Anonymous_4985 2021-06-30 The caregivers need to communicate and listen to my needs. I wrote it down in an email for them. I asked for someone who was compassionate, who had children, and who had been around elderly people, and they sent me a nineteen-year-old high school graduate. I am a current client of this provider

5 3 1

Jerry R_9 2021-06-30 I like that they helped him clean the house and took care of his hygiene. I like that the case manager came to the house meet and understand my uncle to know the type of care he needed. I am a past client of this provider

5 5 1

Robert S_72 2021-06-04 They provide housekeeping and cooking for us. They are very professional. I am a current client of this provider

5 5 1

Lyn J 2021-05-20 They've made my life easier by taking care of my mom once a week. I would tell a friend that they're one of the only places around that I know of. I am a current client of this provider

5 5 1

Anonymous_4832 2021-05-13 We've asked for caregivers with experience with dementia, but the client doesn't want a caregiver that isn't family. There's a lack of caregivers right now, but I think they need to do a better job following the plan of care. I am a current client of this provider

5 3 1

Susan J_10 2021-04-28 They help me walk. They are willing to help with everything. They help me with transportation. I am a current client of this provider

5 5 1

Jennifer H_11 2021-03-11 I feel really good knowing that my mom is eating and being cared for. We all work full-time, so it's great. For our family, it would be helpful if they had better communication, consistent care with the same caregivers. It's definitely hard to control their reliability. I am a current client of this provider

5 4 1

Stephen R_8 2021-03-08 She does the laundry, and that is the main thing, she also does whatever else is needed. My caregiver is polite and does whatever is required happily. I am a current client of this provider

5 5 1

Anonymous_4522 2021-02-12 I am not in town, and the client has no one else to take care of him. It makes my life a little better. However, the hardest thing is not knowing if people are coming or not. There should be more consistency. We have had to change caregivers and some have not done what we have needed. I am a current client of this provider

5 4 1

Anonymous_4567 2021-02-12 My morning caregiver would do a lot of organizing and helped me to clean around the house. They were able to provide the care I needed and they were very nice in doing so. I am a current client of this provider

5 4 1

Barbara J. K 2021-02-02 They take care of me and my pets. They are fine and do a good job. They are caring and do everything that is necessary. I am a current client of this provider

5 5 1

Vassie S 2021-01-27 They help to bathe her and keep her clean. I like that they are kind and gentle with seniors and they listened to my requests. I am a current client of this provider

5 5 1

Anonymous_4391 2021-01-19 We had good experience with four of their caregivers and a negative experience with one of them. We've loved the caregivers we've had, and I just don't think they get paid enough. I am a current client of this provider

5 4 1

Monica H_2 2020-12-02 They come and sit with my husband so I can get a few hours for myself. They're very caring and very nice. I am a current client of this provider

5 5 1

Wendy W_8 2020-12-02 I'm independent. I like doing my own things but I really can't do my own things right now. I may not need them forever, but right now I do. It's my first experience. Sometimes I'm happy, sometimes I'm not. One thing they could do better is, I find one of my caregivers a little bossy. She likes to tell me what to do instead of vice versa, and she doesn't like to take me in her car. I am a current client of this provider

5 3 1

Jeff M_6 2020-11-21 I just appreciate in assisting her in everything. We've had a great time. They're very responsive and easy to deal with. I am a current client of this provider

5 5 1

Anonymous_4269 2020-11-12 It eases the daily burden. It might not be their fault, but there is a person who is not as available as we would like them to be. I am a current client of this provider

5 4 1

Rodrick H 2020-11-11 They give me enough time to get some items done. I can coordinate and keep the house going while they are there. They keep her out of a home. It's nice to have a place to call to coordinate the care. We have two people that come out. They have procedures that they follow when it comes to Covid. I am a current client of this provider

5 5 1

Nancy E_9 2020-10-19 We had not done this before and didn't know what to expect. The biggest help was with showering. They were very friendly, accommodating, and gave answers and service right away. I didn't have to wait for call backs. I am a past client of this provider

5 5 1

Jennie B_2 2020-09-15 She cheered me up and made it possible for me to stay in my house when I wanted to. I was very satisfied. I loved the caregiver they sent to me. I am a past client of this provider

5 5 1

Wayne C_7 2020-08-11 They've always been prompt and caring. I am a current client of this provider

5 5 1

Anonymous_3910 2020-07-21 They improved my loved one's balance as my loved one was recovering from several surgeries. I liked the feedback that was available and the quality of the caregiver that came. I am a past client of this provider

5 5 1

Harris F 2020-07-07 They helped by having someone being there. They assisted with his daily duties. They are receptive when we would call. They worked hard to be helpful. I am a current client of this provider

5 5 1

Kathleen G_8 2020-06-25 I needed the help, and I like the flexibility of having just what I want. They really don't leave you stuck. If someone can't come, they make sure there's coverage. I am a current client of this provider

5 4 1

Delores S 2020-05-20 I don't know what she could do better. She is out shopping right now. She comes and tidies up the bed. We have had two different angels. One lady wanted to be more of a companion than a helper. She weighed about 250 lbs. She could hardly get up and down the stairs. We use a chair lift. She couldn't fit on it. She about gave us a heart attack. She couldn't get things off the shelf. We got a better one now. I am a current client of this provider

5 4 1

Anonymous_3777 2020-05-13 They've been very sensitive and have had serious regard for what I need and want. I like that they require re-certification and continued education. I am a current client of this provider

5 5 1

Bill W_7 2020-04-16 She had someone come once a week and it was a very positive relationship. She was quite thorough about interviewing both me and my wife to get the best match to fit her specific needs. I am a past client of this provider

5 5 1

Michele R_1 2020-03-24 One of the things I asked them to do for my mother is that she lost weight and for them to make sure that she was eating. They send the same caregiver, most of the care places send random people. Visiting Angels assigns the caregiver and then sends the same person each time. They are good about communicating with me. I am a current client of this provider

5 4 1

Mary A_47 2020-03-11 They make so much wonderful, they allow me the time to work while they keep my dad and his wife company. They have been very reliable, accommodating, and skilled. I am a current client of this provider

5 5 1

Norm H 2020-03-06 They just get her to the doctor or to her appointments. They pay attention to detail. I am a current client of this provider

5 5 1

Marilyn D_1 2020-02-11 Someone was there early to make him breakfast, which was nice. I liked that they were there for my dad and he had someone there. I am a past client of this provider

5 4 1

Anonymous_3164 2020-01-27 Just having someone there to interact with him is nice. They have been very good with my father and they really care about him. I am a current client of this provider

5 4 1

Jacolyn O 2020-01-22 He lived an hour away, so it helped me out a lot. I liked the rapport that I had with the people who worked with my loved one. I am a past client of this provider

5 5 1

Marcia W. B 2019-12-07 I cannot do a lot of things, like pick things up, and they do that for me. If it was not for them, I probably could not be here. I have been very pleased with the care I have received since 2014. I am a current client of this provider

5 5 1

Dennis S_1 2019-12-06 They helped with housekeeping and meal preparation, and they allowed me respite to get out of the house for errands They were very professional and very good caregivers. They met expectations, and if not, they exceeded them. I am a past client of this provider

5 5 1

Anonymous_2960 2019-12-03 One of the gals is from a foreign country, so she's not sure what needs to be done as far as housework goes. The other one knows what to do, though. I only have two gals that come during the week, and one of them isn't very much help. I am a current client of this provider

5 3 1

Mike P_4 2019-11-20 They help the most by taking care of my wife. I like their responsiveness. I am a current client of this provider

5 5 1

Lori H_8 2019-11-19 I only had them for 4 days. The issue was the mismatch between me and the caregiver. Two of them were fine and one of them wasn't. They need to be better at matching between customers and the caregiver. I am a past client of this provider

5 2 1

Anonymous_2841 2019-11-04 It is absolutely priceless. The most helpful is the person that was chosen. I like the attentiveness and the attention to detail. I am a current client of this provider

5 5 1

Dale H_9 2019-10-21 I felt comfortable with having Visiting Angels there to help my mother. They were there to take over when the family couldn't be there. I am a past client of this provider

5 5 1

Glen A 2019-10-08 We haven't done too much with it, so we will see where it goes. We like the caregivers that come out because they are personable and capable. I am a current client of this provider

5 5 1

Anonymous_2648 2019-10-08 The caregivers know what they're doing and what to expect from me. They've met my expectations. I like the caregivers because they're experienced and know what they're doing. I am a current client of this provider

5 5 1

Anonymous_2530 2019-09-09 There is quite a bit of turn over. I had someone in my office try to coordinate with them. They need to make sure that transportation information gets to the caregivers. They are helpful in providing care and transportation. I am a current client of this provider

5 4 1

Nicole H_4 2019-09-03 They took me to doctors' appointments and helped out with tasks I needed done around the house. I liked their availability, flexibility, and quality of the care. I am a past client of this provider

5 5 1

Marilyn G_1 2019-08-09 They are a huge help. They do a number of different services to help me since I am in a wheelchair and a lot of things I am not able to do. I like the quality of the people that they have sent. I am a current client of this provider

5 5 1

Barbara and Carl C 2019-08-01 They do a lot of things that I cannot do, like take me to doctor appointments and to the store. The caregiver is excellent. That's why I would recommend them. I am a current client of this provider

5 5 1

Karlene G 2019-07-25 They're a great help because if they're not helping my husband, they help me. I would recommend them hands down because they so carefully select the right helper to come that meets my husband's needs. I am a current client of this provider

5 5 1

Gus H 2019-07-11 She provides personal care. I have been exposed to one Visiting Angel since December. My relationship with her is excellent. I am a current client of this provider

5 5 1

Bruce J_3 2019-06-04 They could improve their scheduling. They would show up a few minutes late, and they never got here early. They were never in a hurry to leave, and they were helpful while they were here, but they were usually a few minutes late. About eighty percent of the caregivers that came were really caring. I am a past client of this provider

5 4 1

Anonymous_1849 2019-05-02 They need to create more consistency and standardized care with the providers. Most of the caregivers either don't cook, or they don't cook food from this culture, and that is problematic because one of the few things that my loved one needs is meals cooked for her. We need more consistency in care providers. Some of the care providers are very good at making meals, making sure everything is done, and assessing what needs to be done. Other care providers sit around and do nothing. I am a current client of this provider

5 4 1

Donna S_1 2019-05-01 The caregivers help me do the little things that I need to do and can't do right now. I'd like the agency to be more accurate in the caregivers they send. I had some that were very nice but not able to do what I needed. I am a current client of this provider

5 5 1

Andrew W 2019-04-24 They were there for me, when I needed it. They did everything for me to help me get organized. The office could have been better coordinated. I am a past client of this provider

5 4 1

Michelle R_4 2019-04-02 Primarily it's just that the caregivers are good quality. They are patient. I like the quality of the caretakers. I am a current client of this provider

5 5 1

Anonymous_1743 2019-04-01 When I use them, it certainly helped me. They are certainly friendly and courteous. I am a current client of this provider

5 5 1

Candace T 2019-03-07 They go above and beyond and don't even complain. They have taken care of the dogs when they had diarrhea in addition to taking care of my mom. They make a huge kind of impact, and it allows me to have time away from my mom because they take care of my mom. I think they are great. They always care and take it personally. I am a current client of this provider

5 5 1

Stan C 2019-03-01 They are good at checking with me, following up with my siblings, and also with my parents. We like the flexibility of their agency and the caregivers. I am a current client of this provider

5 4 1

Paul B_6 2019-02-22 It is about what I would expect. They seem to care about their clients. They make a real effort to find and train an employee that is competent. I am a current client of this provider

5 4 1

Laurie S_7 2019-02-21 They made a big difference. They showed up and did exactly what was needed. We were on the other side of the country, and their being there helped immensely. We appreciated the hints they gave us which helped so much. I am a past client of this provider

5 5 1

Simon C 2019-02-13 They did the chores, and they got the laundry and dishes done for me as well. I liked everything, and they did a good job providing care. I am a past client of this provider

5 5 1

Merrilyn D 2019-02-06 We have breakfast. If I don't feel good to go down for breakfast they bring it up to me in bed. I like that they do what I need and it works out very well. I am a current client of this provider

5 5 1

Valerie R 2019-02-06 They provide us with peace of mind. I like that they do a good job at matching their caregivers and clients. I am a current client of this provider

5 5 1

Anonymous_1540 2019-02-01 My loved one refuses to accept that they need help, so they don't love it. That isn't the caregivers fault. Their initial billing person was quite rude to me because I wasn't getting their emailed bills. They need to be more thoughtful during someone's first bill cycle, instead of threatening me with cancelling services. I am a current client of this provider

5 4 1

Rand F 2019-01-17 They don't have enough available people with their own vehicle to travel. Everyone wants to use public transportation, but I don't live close to it. They seem kind of unorganized, it isn't like I can call them, and get them to record everything or do it right. I am a current client of this provider

5 3 1

Bob D_3 2019-01-07 We really like the caregiver that comes now. From the beginning of the services, they haven't been very consistent and have had to cancel a lot. There's nothing bad that I can think about them. They do a good job at making my loved one feel comfortable. I am a current client of this provider

5 4 1

Barbara T_1 2019-01-07 I couldn't live without them. It improves the quality of my life. I have an outstanding caregiver and they hire good people. They are well-managed, have good communication, and they are responsive to my questions. They have an especially good scheduling staff. I am a current client of this provider

5 5 1

Brian W_4 2019-01-02 I don't have to clean everything in the house because of them. They're consistent, and she likes the people they send. I am a current client of this provider

5 5 1

Anonymous_906 2018-12-17 They have helped the most by helping me get dressed. I like that they are on time and have good personalities. I am a current client of this provider

5 5 1

Michael M_31 2018-12-15 They would go shopping and they would do some cleaning for me. I would list out the services they did and tell them if they do not have anyone to help these would be great services for you to use. I am a past client of this provider

5 5 1

Claire C_1 2018-12-12 They just come for an hour a week and shower her. They have just been reliable. My mother has been happy. They show up and communicate well. I am a current client of this provider

5 5 1

Miriam B. D 2018-12-11 I think they're quite necessary. The only thing is that now my son and daughter are very much in the care, and they have been eager for me to get more help than I am currently using, but I don't need more right now. I certainly would recommend them, but the thing that bothered me was the preliminaries. They had a lady come and watch me move around, and she was very pleasant. It started out very well, but after that, I went through one young lady who wasn't here a lot of the time. I had to take a replacement. I am a current client of this provider

5 5 1

Barbara H_14 2018-12-10 They help me by doing things I cannot do. I would tell them how nice and accommodating the people are. I am a current client of this provider

5 5 1

Karen M_4 2018-12-03 He needs the service. It has served its purpose. Sometimes I need to explain things that should normally be common sense. I am a current client of this provider

5 4 1

Cynthia ' 2018-12-03 They help me the most by being consistent in the care. I would say that they are very caring and thoughtful. I am a current client of this provider

5 5 1

Evelyn M_3 2018-12-01 I have been very pleased with the services, I feel spoiled. The caregivers do anything that I need. I have recommended the company to others. The caregivers I have just come and do their job and get right in and do things. I am a current client of this provider

5 5 1

Jerry G 2018-12-01 They have helped me the most by allowing me to have a break. They are just nice people. I am a current client of this provider

5 5 1

Susan H_17 2018-11-27 It has helped by allowing me to have a feeling of security. The staff is well-trained and very compassionate. I am a current client of this provider

5 5 1

Sue W_1 2018-11-20 They could have been more consistent. The first person didn't speak English and didn't have initiative. The first person we had helping didn't really help, but the second was good. They have never refunded me for a day they didn't show up when they were supposed to. I am a past client of this provider

5 1 1

Cindy D_7 2018-11-19 She can now have a bath. She lived alone and couldn't bathe before. She had to sponge bathe. The companionship is wonderful. The caregiver does light housekeeping, so my loved one doesn't fall. They've been absolutely wonderful. I am a current client of this provider

5 5 1

Helen B_9 2018-11-08 The service gives me a better quality of life. The caregiver helps with the cooking for me, and helps me make a lot of soups so I can freeze it. She also does light cleaning for me and vacuums which I dearly need, because I can't do that. I am a current client of this provider

5 5 1

Mary Lou W_1 2018-11-01 They are very very important to me. I live alone and I count on their help. They are reliable and I can count on them. I am a current client of this provider

5 5 1

DJ D 2018-11-01 The caregivers that I have from Visiting Angels have been very good. They have helped my life continue forward. They used to be very good at attending to caretakers and patients. I do not feel that is currently the status. I am a current client of this provider

5 3 1

Cheryl T_1 2018-11-01 They're taking care of my brother while I live in a different state. If one of the caregivers can't be there, they send other caregivers. I am a current client of this provider

5 5 1

Anonymous_172 2018-10-24 They have helped me with everything. They are willing to do most things. They help with the bathing and that stuff. They see something that needs to be done and they do it. I am grateful for that. They will make coffee. They're very cordial and seem to be willing to do anything I ask them to do. I am a current client of this provider

5 5 1

Skip A 2018-10-09 It has helped her and me. It allows me to get out, run errands, or go to doctor's appointments. They are efficient, on time, and polite. I don't have any complaints. I am a current client of this provider

5 5 1

Denise C. W 2018-10-09 It saved my living because I don't have a car anymore. I am 83 years old and I live alone, so it's very nice to see her. My caregiver is an angel. I live alone, so it's very nice to have a person coming on Friday. When I need her to, she takes me to the doctor or the market. I am a current client of this provider

5 5 1

Gloria L_4 2018-10-09 They helped in a lot of ways. If I needed extra help, I was able to get it. They were very good. I am a past client of this provider

5 5 1

Joanne P. S 2018-10-08 Things are a whole lot easier for me because they've provided me with the care that I have asked for. They train their caregivers to provide prompt care. I am a current client of this provider

5 5 1

Anonymous_156 2018-10-02 The impact has been negligible. It was great to have the one visit, but that was it. We've only had one visit in the three or four weeks that we've been trying to arrange visits, because the caregiver was sick or injured and they were unable to find substitutes in time. So far, the scheduling has been not what I was expecting. I am a current client of this provider

5 1 1

Anonymous_107 2018-09-26 They assisted me in my recovery. I didn't feel responsible for everyday activities and I could focus on healing. Everyone was prompt, professional, and kind. I am a past client of this provider

5 4 1

Mike H_1 2018-09-17 I could go to work. They did what they were supposed to do. I am a past client of this provider

5 5 1

Thomas W_1 2018-09-12 For us, we need to have consistency for my father to build relationships. I stressed that I really wanted one provider for my father, and for the last 4-5 weeks, it has been a different person every week. I am a current client of this provider

5 3 1

Joyce A_4 2018-09-10 They were being the eyes and they ears for our family. They were very responsive. I am a past client of this provider

5 5 1

Ann D_8 2018-09-05 They provided companionship. I think if they had continued support of the providers to keep them at the level of top performance, either through continued education or coaching. I am a current client of this provider

5 4 1

Pat G_6 2018-09-04 They could listen to her more when they are here. They could be more reliable. They could send caregivers when I need them. I am a current client of this provider

5 3 1

Dorothy A. F 2018-08-24 They got me through a terrible time. They were very professional, on time, and really made me feel like they were taking care of me the best they could. I am a current client of this provider

5 5 1

Colleen M 2018-08-21 It was hard for me to be gone because Jean wanted me to be with her all the time. A couple of the caregivers were better than others. The care coordinator was very personable and tried hard to make everything to go right. They were concerned about the safety I am a past client of this provider

5 5 1

Marie P_3 2018-08-15 They have been very helpful, and she loves it. There is always someone available on days we need them. I am a current client of this provider

5 5 1

Carol F 2018-08-10 I couldn't go without it. They've made a lot of things possible, and given my husband some relief. Otherwise he would be the sole caregiver and that's tough. I like that they are willing to work out a schedule with me, and try to accommodate my needs. I really appreciate that. I am a current client of this provider

5 5 1

Larry M_13 2018-08-10 They help me get my haircut, and just general things I can't do anymore. It has been great, and the caregiver is very good and helpful and always helps me in the store. I am a current client of this provider

5 5 1

Robert ( 2018-08-02 They take care of my spouse and make sure they are comfortable, adequately clean, and look presentable. Every time that they come, they do a fantastic job. They give good customer service and adequate care. My spouse is very happy when they come. My spouse even gives them a hug when they leave. I am a current client of this provider

5 5 1

Georgia C 2018-08-02 She takes me wherever I need to go. I'm almost blind and my daughter cannot take me, so she does and its wonderful. Every time she comes she has been a positive experience. I am a current client of this provider

5 5 1

Anonymous4HCP 2018-07-26 It was necessary and helped. It provided time for us to do other things and provided my loved one to have time with someone. They were very thorough. I am a current client of this provider

5 5 1

Dan R 2018-07-23 They could have done a little better with the scheduling. There was an issue with scheduling sometimes, but they were able to get it taken care of. I am a past client of this provider

5 4 1

Jerome ( 2018-07-19 The caregivers that have been here on a regular basis and they fit our needs. The caregivers that come here are great, but Visiting Angels abolition to get a caregivers at the time the needed. I think they are having staffing issues and it's hard to get someone here on the time I need them. I am a current client of this provider

5 4 1

Sunni E 2018-07-17 We have had a couple hiccups lately with scheduling. My dad doesn't want anybody else to come fill in when the caregiver can't come. We took a road trip and we told the office, and they sent the caregiver anyway and they called us asking where we were. It has been an emotional stress for people showing up when we don't need them and I have to send them away. The service is excellent. The quality of people they have there is excellent. We are pleased with our caregiver and they always show up on time, if not a few minutes early. They are always professional and upbeat. I am a current client of this provider

5 5 1

Sonya K 2018-06-14 They provide me with support by making my bed and doing my laundry. They've always been very successful. I am a current client of this provider

5 5 1

Anonymous2HCP 2018-06-05 The caregiver I have now is very helpful. They move in and know what to do. They are efficient and observant. The first person I had wasn't so good. I am a current client of this provider

5 5 1

Steve J_1 2018-06-05 I know my mother enjoys them. I think it's the relationship she's developed with the individual who comes all the time. They seem to follow up with what they say they do. I am a current client of this provider

5 5 1

Alyce 2018-05-31 The caregiver from Visiting Angels puts the dishes in the dishwasher and folds clothes. She also lightly washes the bathroom and kitchen floors. If she sees something wrong in the bathroom, she cleans it. She assists him, but he doesnt need a lot of help. She comes once a week for four hours. Everything is fine. I am a current client of this provider

5 4 1

K.D. S 2018-05-25 They took care of my mother while I recovered from my surgery. I didn't have to worry about her. Some are better than others. I only had three or four people come in. I am a past client of this provider

5 5 1

Moniece J 2018-05-25 I'ts hard for my mom to ask for help. The most help has been the good attention from the company. My mom likes her caregiver because she makes her happy. She trusts her. The first caregiver was awful and this problem has been resolved. I am a current client of this provider

5 4 1

Shirley M 2018-05-01 The second caregiver that came was very experienced and know what I needed. The caregiver was very helpful. The other girl was good and took care of my messy closet, but she wasn't as experienced. I am a current client of this provider

5 5 1

Colleen K. H 2018-05-01 They are reputable and they provide great service. The case managers are very good. They were really helpful with me before I underwent surgery. I am a current client of this provider

5 5 1

Anonymous 2018-04-20 The people are very willing to work with me. It was the stress reliever for me. They cannot do what isn't allowed so they aren't responsible for that. I am a current client of this provider

5 3 1

Judy S 2018-04-20 It's very good service and they mostly did a good job, it's just too expensive. Unfortunately they didn't come at the hours that I needed them. I needed them for 30 minutes in the morning, noon and night. I am a past client of this provider

5 4 1

Lucinda C B 2018-04-05 I would recommend them to others, they are very conscientious of what they say they will do. They have enabled me to live my life independently. I am a current client of this provider

5 4 1

Mark E 2018-04-02 The caregivers are reliable. They provide continuity of care. I am a current client of this provider

5 5 1

Barbara 2017-09-28 We have been positively impressed with Visiting Angels. We have had them for two months now and they're a great deal better than our previous agency. They sent us CNAs and not just nice ladies who want to help, which was great. Our first caregiver was a young man in nursing school, so he was extremely interested in jumping in to deal with any health issue. He's been on time every time and the cost is the same as other agencies that weren't as good. I would highly recommend them. They did a very extensive evaluation before we started with them, which was pricey, but they really catered to our needs after all the information we gave them. I am a current client of this provider

5 4 1

Mike 2017-09-07 My mom used Visiting Angels for a couple of years. They're there to help out, run some errands, and do odds and ends around the house. They pay the bills, go to the grocery stores, and take her to the doctors. I think they're great, and she really liked them. I am a past client of this provider

5 4 1

Call (800) 973-1841

2022, 2023

Visiting Angels of King County (800) 973-1841

View Photos

Get cost information

Contact for Costs

Find out availability

Contact for Hours

Ask about payment options

Get Options

Reviews of Visiting Angels of King County

208 Reviews Write a review

Home Care Reviews for Visiting Angels of King County

August 25, 2023

By Howard H_14

I am a current client of this provider

They do a good job, they provide caregivers, and we've gone through several of them, and they seem really good. The personality of the providers.

August 25, 2023

By Sonya O

I am a current client of this provider

The first time we used them, there was a screw up with the scheduling. They have sent people to look after my mom.

August 25, 2023

By Rose C_8

I am a current client of this provider

I don't need to go over and check on them as often. We had a lot of hesitation at first, but we turned out to really like our caregiver. Visiting Angels is also very organized.

August 22, 2023

By Janet T_12

I am a current client of this provider

They have someone who shows up all the time on time. They could improve their prices.

August 10, 2023

By Brud E

I am a current client of this provider

She is extremely helpful. It makes a tremendous difference. The service is very good.

Provider Response

Brud E, we are so happy to read such a great review about Visiting Angels! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Visiting Angels!

July 27, 2023

By Leanne V_1

I am a current client of this provider

They take care of my husband at night, so I can sleep. They are consistent and compassionate.

Provider Response

Hi Leanne V_1! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

July 24, 2023

By Laurie D_6

I am a current client of this provider

It was not bad. They are very nice and kind caregivers. They are empathetic.

July 24, 2023

By Janet E_7

I am a current client of this provider

I like that John does everything for me and lightens my load. I like John who is my angel, and I like that they do background checks.

July 13, 2023

By Charles E H

I am a current client of this provider

It gets him out of his bed. I would recommend them because they are efficient and caring, and they do a good job.

June 28, 2023

By Olga W_2

I am a current client of this provider

The three days that the caregiver comes, he gets a chance to get out and get sunshine, which is very good. He also has a chance to discuss the news with my husband. My husband is nearly blind, and they speak so fast on the TV and he can't always understand what they are saying. The caregiver speaks slowly and clearly for my husband. The provider is very polite, and does what we ask him to do. He takes him for long wheelchair walks when the weather is nice.

June 28, 2023

By Linda N_8

I am a current client of this provider

They will do 24 hour care, my dad is able to remain in his home because of the care. I like that they are like family, they are loving and are great at communicating.

June 27, 2023

By Steve E_2

I am a current client of this provider

I am able to do a lot that I wasn't able to do by myself. I have an excellent caregiver.

June 13, 2023

By Tracy M_8

I am a past client of this provider

They helped the most through the care and making her comfortable. They did everything for us.

May 26, 2023

By Paul H_25

I am a current client of this provider

They've been able to help me with washing and dressing, and lotioning my legs. I like all of that all of the angels have been nice, and thorough, and they arrive on time.

May 25, 2023

By Margret G

I am a current client of this provider

He needs the help that he is getting, I have had so many good people come in and help.

May 23, 2023

By Beth a

I am a past client of this provider

It improved Alan's quality of life. I liked that the employees are kind and helpful.

Provider Response

Beth A, thank you for your kind words and this wonderful review! We are always more than happy to assist. Take care!

May 08, 2023

By Anonymous_5941

I am a current client of this provider

We have one caregiver, she is very punctual and helps clean the house. In the past there was poor communication.

May 08, 2023

By Anonymous_7311

I am a current client of this provider

They have been helpful. They can do more for the client, but sometimes she won't let them. They have been positive and responsive.

April 26, 2023

By Anonymous_7230

I am a current client of this provider

They are incredibly competent and compassionate caregivers. They are very efficient and customized to our needs.

April 21, 2023

By Corey S

I am a current client of this provider

They come and help by giving showers and help with meal preparation. I like that they have always been up front and honest.

April 21, 2023

By Marilyn C_15

I am a past client of this provider

She needed them. We were happy. The caregivers were really nice to my mom.

April 17, 2023

By Anonymous_7265

I am a current client of this provider

They lift the burden off me with the responsibility, but she doesn't use them every day. My mom is independent but companionship during the week has helped her a ton. I would recommend them for sure.

March 27, 2023

By Gabriel E_1

I am a past client of this provider

They took my dad off my hands and that my life easier. They were very consistent.

Provider Response

Hi Gabriel E_1! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

March 21, 2023

By Cathy B_7

I am a current client of this provider

It hasn't been super impactful for me. My mom isn't super on board with this, but it's helping her with her inability to handle meals and medications. They have been really good about communicating with us and finding caregivers.

March 21, 2023

By Cheryl F_9

I am a current client of this provider

They do things for my husband and get him to do things he will not do with me. They need to be more organized.

March 08, 2023

By Anonymous_7123

I am a current client of this provider

The only real issue I have is that the caregivers do not show up on time. The caregivers do not show up sometimes or cancel last minute, so it is very challenging.

Provider Response

Anonymous_7123, thank you for your feedback we are happy to share your comments to the team here at Visiting Angels! We would like to work towards a resolution, so if you are willing, please reach out to us to discuss this further.

March 08, 2023

By Leslie D_6

I am a current client of this provider

It has been a positive experience because the caregivers are reliable. I would recommend them because I think they have a larger pool of caregivers to choose from.

February 21, 2023

By Jerry H_11

I am a current client of this provider

They support our needs. I like the help they send.

February 21, 2023

By David M_65

I am a current client of this provider

It helps takes some stress off my brother and me, the caregivers helped with self-care. One thing I would tell a friend is that they communicate well.

February 21, 2023

By Ana C_1

I am a current client of this provider

I like their predictability and I do not have to worry about my father being cared for. I like that they are reliable.

February 14, 2023

By Randee S

I am a current client of this provider

The provider has helped with chores and activities the client can't do on her own. There have been a few issues, but they have corrected them. The client needs to communicate if there's something that isn't right.

February 08, 2023

By Margaret (_2

I am a current client of this provider

Amada has a lot of experience with dementia care. Amada is wonderful. I like that they found me a good caregiver.

January 23, 2023

By Mary Anne M

I am a current client of this provider

It helps. I'm not driving, so they take me places. I like the follow through and quality of people.

Provider Response

We appreciate your kind review about your recent experience with Visiting Angels! We hope to see you soon!

January 23, 2023

By Loretta J_2

I am a current client of this provider

They are very aware of my husband's needs. They rise to my expectations. I like that Visiting Angels has good training for their caregivers. They have high standards in the company.

Provider Response

Loretta J_2, thank you for your kind feedback we are happy to share your comments to the team here at Visiting Angels!

January 23, 2023

By Anonymous_6887

I am a current client of this provider

They help the most through helping with certain tasks I could not preform. I would tell a friend that the caregivers are knowledgeable.

Provider Response

Anonymous_6887, we are glad we could help with your at home care support needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 30, 2022

By Michael F_17

I am a current client of this provider

The caregiver does everything I need her to do. Get the right caregiver and you will be fine.

December 29, 2022

By Ronald L_4

I am a past client of this provider

They helped with my mom organize her food and eating. I appreciated the flexibility.

Provider Response

We appreciate your kind review about your recent experience with Visiting Angels! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 26, 2022

By DrGies

I am a past client of this provider

Be very careful before working with VA. My mother was ABANDONED by caregivers on several shifts while I was out of town, against their own policy. For her, this could easily have been a fatal safety issue.

Provider Response

We are very sorry that we let you and your mother down and created undue stress while you were out of town. I want to sincerely apologize for the caregiver leaving an hour early on 12/14 and arriving an hour late on 12/15. The caregiver who left early acted against our policy and did not have approval to leave. The second caregiver was late on 12/15 due to the parking situation. We did eventually have her park a few miles away and Lyfted her to your mothers. I assure you the office team worked diligently that morning to help the caregiver arrive for the shift. What could we have done better? The Careplan could have identified the periodic 24 hour shift for your mom scenario and that we cannot leave her alone and the caregiver cannot leave until the relief caregiver has arrived. The careplan has been updated to indicate that caregivers are not to leave your mom alone when we have the 24 hour shifts. I am truly grateful that everything was fine with your mom until the relief caregivers arrived. Take care- Tina

December 19, 2022

By Bonnie L_3

I am a past client of this provider

They made him feel more comfortable and made sure he had a good meal. I could feel comfortable that he was being checked on and looked after.

Provider Response

Bonnie L_3, your wonderful feedback and rating mean a lot to us in taking care for your loved one. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with Visiting Angels!

December 09, 2022

By Marcia W_3

I am a current client of this provider

Having her there has been a lifesaver. I like the caregiver. My mom likes her a lot.

Provider Response

Marcia W_3, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Visiting Angels. Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 30, 2022

By Constance S

I am a current client of this provider

They have sent caregivers to watch Samuel so that I can leave. I like that they are responsive and concerned in the right way.

Provider Response

Hi Constance S! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care. Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 21, 2022

By Richard B_36

I am a current client of this provider

They help me with things like showering and fix breakfast. I like that they have quality caregivers.

Provider Response

Hi Richard B_36, thank you for taking the time to let us know about your recent experience. We are glad that we were able to replace the caregiver that was not a good fit. We are thrilled that your current caregiver is taking great care of your husband. Thank you so much again for your feedback! We hope you have a great day!

November 09, 2022

By Wendi H

I am a current client of this provider

My dad has a great caregiver and he is very happy with them. They help us by making the client comfortable. It is all about the Client not about the money. I like that they are very responsive and caring.

Provider Response

Wendi H, we strive to provide extraordinary in home care for those in need and it is great to see you had such a positive experience at Visiting Angels.

October 24, 2022

By Jev R

I am a current client of this provider

Everything has been really positive with the agency, and the scheduling department is great, and the quality of the services as well. I don't have anything to complain about, since everything has been amazing. I like the professionalism, and they are very caring for my loved one.

October 24, 2022

By Pamela T_6

I am a current client of this provider

We would have them every day if we could afford them. They are very well-trained, caring, and reliable.

October 10, 2022

By Elizabeth S_28

I am a current client of this provider

The gal that's coming in, Hiromi, is so caring. I like the experiences that we're having with the new caregiver and Sharon. It's been excellent.

September 13, 2022

By Raymond T_7

I am a current client of this provider

They've improved my daily life. Without them, I would be lost. They've done everything I've asked them to do. They're all very satisfactory.

Provider Response

Raymond T_7, we're happy to hear you had such a positive experience with your caregiver as we pride ourself in providing the best home care. We look forward to your next visit! Take care!

September 13, 2022

By Sandy C_16

I am a current client of this provider

My mom require very little care, we just need someone there with her, and it's nice. The reliability and quality of the people they send out.

Provider Response

Sandy C_16, we are so happy to read such a great review about Visiting Angels ! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2022

By R. S

I am a current client of this provider

They provide 24 hour care. The caregiver has been great. They are able to fill in for the family and provide services which would be impractical for the family.

Provider Response

R. S, we strive to provide extraordinary in home care for those in need and it is great to see you had such a positive experience at Visiting Angels.

August 23, 2022

By Patricia D_26

I am a current client of this provider

They help with things like low level physical therapy and fixing meals. They could lower the price.

Provider Response

Patricia D_26, we are glad we could help with your at home care support needs. We can't wait to see you again, have a great day.

August 23, 2022

By Lillian W_3

I am a current client of this provider

They have a good sense of humor and they know what to do. I like that they are affordable and they have pleasant people.

Provider Response

Lillian W_3, thanks for your praise and wonderful comments regarding our kind and supportive elderly care.

August 16, 2022

By Anonymous_6347

I am a current client of this provider

They have provided consistent care. They are very responsive.

Provider Response

Hi Anonymous_6347! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

August 05, 2022

By Peggy H_4

I am a current client of this provider

They help her with social engagement. They really have quality people, I have got a great match for my mother. When I have questions, I get help from the office.

Provider Response

Hi Peggy H_4! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2022

By Shelly B_4

I am a past client of this provider

We needed better caregivers. They need to screen their caregivers better and give them more training.

Provider Response

Hi Shelly B_4, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Tina

July 25, 2022

By James B_51

I am a current client of this provider

They keep my husband active and safe. So far, the people we've had are very nice.

Provider Response

We appreciate your kind review about your recent experience with Visiting Angels! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2022

By Eva S_3

I am a current client of this provider

It helps by having someone here when I can get out of the house. I like that they have very compassionate care.

Provider Response

Eva S_3, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 12, 2022

By David D_26

I am a current client of this provider

They could show up once a month instead of once a week. I like that they are prompt.

Provider Response

David D_26, thank you for your kind feedback we are happy to share your comments to the team here at Visiting Angels!

June 27, 2022

By Fred H_7

I am a current client of this provider

They have provided someone to take care of my wife. We are one happy family. They take good care of my wife.

June 23, 2022

By Craig R_3

I am a current client of this provider

The most helpful part has been the kindness of the caregiver. I like that the agency is competent.

June 13, 2022

By Heidi L_4

I am a current client of this provider

It's frustrating when you get a new person every other week. The impact is very poor. I don't feel like we are getting our money's worth for what we have to pay and what he is receiving. They need to have better communication. Our biggest problem is that our dad is 91 years old and they are sending us caregivers who are non native English speakers and he can't understand them. We need them to cook for him and out of 6-7 caregivers only one was able to cook regular American food for him.

Provider Response

Heidi L_4, - we work hard to provide a fantastic experience to everyone. It's discouraging to see that your dad had a negative experience with our caregivers. Your feedback is fair, as we struggled to find a good match once the first caregiver who was so wonderful had to move from this region. Yes, we do have a number of our caregivers where English is a second language and apologize for any frustration your dad experienced. Take care - Tina

June 13, 2022

By Anonymous_6151

I am a current client of this provider

Every time I call they are willing to hear me out but they need to get back to me sooner. They need more diligence on getting back to me.

June 08, 2022

By Michelle F_4

I am a current client of this provider

They take care of my person when I can't be here. The people they send are great.

May 27, 2022

By Darlene H_5

I am a current client of this provider

They have been very supportive to me. I like how they schedule me when I want them to.

Provider Response

Darlene H_5, we are glad we could help! Darlene H_5, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Visiting Angels.

May 24, 2022

By Lucille P_1

I am a current client of this provider

It has provided me with the service I need. There are hardly any agencies available anymore, they are okay.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 20, 2022

By Tina L_4

I am a past client of this provider

It was super important to have them there. We had a couple of amazing caregivers, and we've had some duds. They've done a good job replacing them. We had an issue with some of them.

Provider Response

Hello Tina L_4, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call. Have an awesome day!

May 11, 2022

By Anonymous_6045

I am a past client of this provider

She was just there for 3 hours. She got me cereal. I had back surgery and I didn't know what I'd need or not - it's different for everyone.

Provider Response

We are glad we could help after your surgery! Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2022

By Joan K_18

I am a current client of this provider

They've helped the most by giving him security that someone's there when the family can't be there for him. They could improve responsiveness time when I call in.

Provider Response

Joan K_18, thank you for your kind review; we are happy to pass along your comments to the team here at Visiting Angels! Your feedback is always appreciated and helps us to be our best! We hope you have a great day!

April 22, 2022

By Anonymous_5986

I am a past client of this provider

It enabled me to be more independent, and it kept him reasonably safe. They need to staff up. I understand that's a problem, but their staff was limited, and some of the people they sent here were not appropriate.

March 11, 2022

By Sherell A

I am a current client of this provider

For Mary, she has consistency now. For me, I don't have to continually explain myself. Anything that I have asked to be addressed has been addressed.

March 11, 2022

By Anonymous_5821

I am a current client of this provider

They will feed and change her. I would like them to offer more companionship like reading to her. They should have more guidance for the caregivers and more time spent with my mom.

February 22, 2022

By Terry B_8

I am a current client of this provider

They have patience. They are flexible.

February 22, 2022

By Arthur M_2

I am a past client of this provider

On the days we had caregivers, the client just lit up. They were always very open to do whatever the client wanted. I liked the casualness and the compassion that the caregivers we got brought. They weren't stiff and rigid in having to follow specific routines.

February 14, 2022

By Jeffery S_2

I am a current client of this provider

It has made a huge difference for my mom, they do things my mom cannot do. I like that they are very diligent in making sure the care is good.

February 07, 2022

By Ann H_24

I am a current client of this provider

Every time someone came it would be different people. I like all the caregivers who can, they were all very caring and understanding.

January 27, 2022

By Fran S_4

I am a current client of this provider

I can be relaxed when I am far from home. They are very easy to work with. The quality of the caregiver is excellent.

January 27, 2022

By Micheline P

I am a current client of this provider

I live an hour and a half away, so they make it a lot easier on me. They could be better with consistency. Some caregivers are stronger than others that come.

January 25, 2022

By Steve S_19

I am a current client of this provider

The aide/agency has kept us informed. The companion has been here to do oversee him while I am out doing errands I like that they follow up with us when other agencies didn't and they communicate well.

January 13, 2022

By Annemarie S

I am a current client of this provider

It makes it easier. We couldn't take care of the client alone. The caregiver is great.

December 29, 2021

By Teri B

I am a current client of this provider

She is good at communicating with us. She keeps busy for all 4 hours and has built things with my dad. I am a little bit cautious about referring them because last time we had them someone showed up drunk.

December 23, 2021

By Rosalie B_1

I am a current client of this provider

They are always very helpful, there's been a couple of times when they count send someone but they send someone soon. I really haven't used other cares, but Visiting Angels is the most flexible when it comes to care provides and that was really important to me.

December 23, 2021

By Anonymous_5542

I am a current client of this provider

The agency has made my experience positive by providing personal service. I like that Visiting Angels has personal care.

November 11, 2021

By Alex G

I am a past client of this provider

I would like them to maintain the schedule. They were not reliable and cost too much.

Provider Response

Hello Alex - We strive to provide great customer service, fill all schedules and sometimes fall short. I am sorry that you did not have a great experience with our company. I am hopeful that you found another agency that meets your needs. Take care and we would love the opportunity to make it up to you.

October 22, 2021

By Chris A_2

I am a current client of this provider

The caregivers allow us freedom to do other things and maintain our independence. I can't think of any feedback.

October 14, 2021

By Mildred B. A

I am a current client of this provider

She cleans, cooks, and is just a wonderful person. They take good care of me.

September 24, 2021

By Nick H_2

I am a current client of this provider

They need to be more handy. I like them because they are flexible on their terms and they customize their services to the individual need.

September 16, 2021

By Melissa D_4

I am a past client of this provider

I wanted someone with a car. When I had my first talk with them, we made it clear that I wanted someone who could drive.

August 12, 2021

By Barbara J_13

I am a past client of this provider

They helped her run errands too. We didn't live close to her. They were there to help take her to the grocery store.

August 04, 2021

By Jeffrey A_1

I am a current client of this provider

They play games and she cleans. My parents are always happy with everything about the care. They have had the same caregiver for years.

July 16, 2021

By Carrie B_6

I am a current client of this provider

They are doing very well even though she does not want them there. They are patient and they have tolerated a lot of negative behavior with her. I like their communication.

June 30, 2021

By Anonymous_4985

I am a current client of this provider

The caregivers need to communicate and listen to my needs. I wrote it down in an email for them. I asked for someone who was compassionate, who had children, and who had been around elderly people, and they sent me a nineteen-year-old high school graduate.

June 30, 2021

By Jerry R_9

I am a past client of this provider

I like that they helped him clean the house and took care of his hygiene. I like that the case manager came to the house meet and understand my uncle to know the type of care he needed.

June 04, 2021

By Robert S_72

I am a current client of this provider

They provide housekeeping and cooking for us. They are very professional.

May 20, 2021

By Lyn J

I am a current client of this provider

They've made my life easier by taking care of my mom once a week. I would tell a friend that they're one of the only places around that I know of.

May 13, 2021

By Anonymous_4832

I am a current client of this provider

We've asked for caregivers with experience with dementia, but the client doesn't want a caregiver that isn't family. There's a lack of caregivers right now, but I think they need to do a better job following the plan of care.

April 28, 2021

By Susan J_10

I am a current client of this provider

They help me walk. They are willing to help with everything. They help me with transportation.

March 11, 2021

By Jennifer H_11

I am a current client of this provider

I feel really good knowing that my mom is eating and being cared for. We all work full-time, so it's great. For our family, it would be helpful if they had better communication, consistent care with the same caregivers. It's definitely hard to control their reliability.

March 08, 2021

By Stephen R_8

I am a current client of this provider

She does the laundry, and that is the main thing, she also does whatever else is needed. My caregiver is polite and does whatever is required happily.

February 12, 2021

By Anonymous_4522

I am a current client of this provider

I am not in town, and the client has no one else to take care of him. It makes my life a little better. However, the hardest thing is not knowing if people are coming or not. There should be more consistency. We have had to change caregivers and some have not done what we have needed.

February 12, 2021

By Anonymous_4567

I am a current client of this provider

My morning caregiver would do a lot of organizing and helped me to clean around the house. They were able to provide the care I needed and they were very nice in doing so.

February 02, 2021

By Barbara J. K

I am a current client of this provider

They take care of me and my pets. They are fine and do a good job. They are caring and do everything that is necessary.

January 27, 2021

By Vassie S

I am a current client of this provider

They help to bathe her and keep her clean. I like that they are kind and gentle with seniors and they listened to my requests.

January 19, 2021

By Anonymous_4391

I am a current client of this provider

We had good experience with four of their caregivers and a negative experience with one of them. We've loved the caregivers we've had, and I just don't think they get paid enough.

December 02, 2020

By Monica H_2

I am a current client of this provider

They come and sit with my husband so I can get a few hours for myself. They're very caring and very nice.

December 02, 2020

By Wendy W_8

I am a current client of this provider

I'm independent. I like doing my own things but I really can't do my own things right now. I may not need them forever, but right now I do. It's my first experience. Sometimes I'm happy, sometimes I'm not. One thing they could do better is, I find one of my caregivers a little bossy. She likes to tell me what to do instead of vice versa, and she doesn't like to take me in her car.

November 21, 2020

By Jeff M_6

I am a current client of this provider

I just appreciate in assisting her in everything. We've had a great time. They're very responsive and easy to deal with.

November 12, 2020

By Anonymous_4269

I am a current client of this provider

It eases the daily burden. It might not be their fault, but there is a person who is not as available as we would like them to be.

November 11, 2020

By Rodrick H

I am a current client of this provider

They give me enough time to get some items done. I can coordinate and keep the house going while they are there. They keep her out of a home. It's nice to have a place to call to coordinate the care. We have two people that come out. They have procedures that they follow when it comes to Covid.

October 19, 2020

By Nancy E_9

I am a past client of this provider

We had not done this before and didn't know what to expect. The biggest help was with showering. They were very friendly, accommodating, and gave answers and service right away. I didn't have to wait for call backs.

September 15, 2020

By Jennie B_2

I am a past client of this provider

She cheered me up and made it possible for me to stay in my house when I wanted to. I was very satisfied. I loved the caregiver they sent to me.

August 11, 2020

By Wayne C_7

I am a current client of this provider

They've always been prompt and caring.

July 21, 2020

By Anonymous_3910

I am a past client of this provider

They improved my loved one's balance as my loved one was recovering from several surgeries. I liked the feedback that was available and the quality of the caregiver that came.

July 07, 2020

By Harris F

I am a current client of this provider

They helped by having someone being there. They assisted with his daily duties. They are receptive when we would call. They worked hard to be helpful.

June 25, 2020

By Kathleen G_8

I am a current client of this provider

I needed the help, and I like the flexibility of having just what I want. They really don't leave you stuck. If someone can't come, they make sure there's coverage.

May 20, 2020

By Delores S

I am a current client of this provider

I don't know what she could do better. She is out shopping right now. She comes and tidies up the bed. We have had two different angels. One lady wanted to be more of a companion than a helper. She weighed about 250 lbs. She could hardly get up and down the stairs. We use a chair lift. She couldn't fit on it. She about gave us a heart attack. She couldn't get things off the shelf. We got a better one now.

May 13, 2020

By Anonymous_3777

I am a current client of this provider

They've been very sensitive and have had serious regard for what I need and want. I like that they require re-certification and continued education.

April 16, 2020

By Bill W_7

I am a past client of this provider

She had someone come once a week and it was a very positive relationship. She was quite thorough about interviewing both me and my wife to get the best match to fit her specific needs.

March 24, 2020

By Michele R_1

I am a current client of this provider

One of the things I asked them to do for my mother is that she lost weight and for them to make sure that she was eating. They send the same caregiver, most of the care places send random people. Visiting Angels assigns the caregiver and then sends the same person each time. They are good about communicating with me.

March 11, 2020

By Mary A_47

I am a current client of this provider

They make so much wonderful, they allow me the time to work while they keep my dad and his wife company. They have been very reliable, accommodating, and skilled.

March 06, 2020

By Norm H

I am a current client of this provider

They just get her to the doctor or to her appointments. They pay attention to detail.

February 11, 2020

By Marilyn D_1

I am a past client of this provider

Someone was there early to make him breakfast, which was nice. I liked that they were there for my dad and he had someone there.

January 27, 2020

By Anonymous_3164

I am a current client of this provider

Just having someone there to interact with him is nice. They have been very good with my father and they really care about him.

January 22, 2020

By Jacolyn O

I am a past client of this provider

He lived an hour away, so it helped me out a lot. I liked the rapport that I had with the people who worked with my loved one.

December 07, 2019

By Marcia W. B

I am a current client of this provider

I cannot do a lot of things, like pick things up, and they do that for me. If it was not for them, I probably could not be here. I have been very pleased with the care I have received since 2014.

December 06, 2019

By Dennis S_1

I am a past client of this provider

They helped with housekeeping and meal preparation, and they allowed me respite to get out of the house for errands They were very professional and very good caregivers. They met expectations, and if not, they exceeded them.

December 03, 2019

By Anonymous_2960

I am a current client of this provider

One of the gals is from a foreign country, so she's not sure what needs to be done as far as housework goes. The other one knows what to do, though. I only have two gals that come during the week, and one of them isn't very much help.

November 20, 2019

By Mike P_4

I am a current client of this provider

They help the most by taking care of my wife. I like their responsiveness.

November 19, 2019

By Lori H_8

I am a past client of this provider

I only had them for 4 days. The issue was the mismatch between me and the caregiver. Two of them were fine and one of them wasn't. They need to be better at matching between customers and the caregiver.

Provider Response

We strive to have a good match between the client and caregiver. When there is not a good match we work to resolve immediately. I apologize for the experience and am hopeful that you were able to find a good match.

November 04, 2019

By Anonymous_2841

I am a current client of this provider

It is absolutely priceless. The most helpful is the person that was chosen. I like the attentiveness and the attention to detail.

October 21, 2019

By Dale H_9

I am a past client of this provider

I felt comfortable with having Visiting Angels there to help my mother. They were there to take over when the family couldn't be there.

October 08, 2019

By Glen A

I am a current client of this provider

We haven't done too much with it, so we will see where it goes. We like the caregivers that come out because they are personable and capable.

October 08, 2019

By Anonymous_2648

I am a current client of this provider

The caregivers know what they're doing and what to expect from me. They've met my expectations. I like the caregivers because they're experienced and know what they're doing.

September 09, 2019

By Anonymous_2530

I am a current client of this provider

There is quite a bit of turn over. I had someone in my office try to coordinate with them. They need to make sure that transportation information gets to the caregivers. They are helpful in providing care and transportation.

September 03, 2019

By Nicole H_4

I am a past client of this provider

They took me to doctors' appointments and helped out with tasks I needed done around the house. I liked their availability, flexibility, and quality of the care.

August 09, 2019

By Marilyn G_1

I am a current client of this provider

They are a huge help. They do a number of different services to help me since I am in a wheelchair and a lot of things I am not able to do. I like the quality of the people that they have sent.

August 01, 2019

By Barbara and Carl C

I am a current client of this provider

They do a lot of things that I cannot do, like take me to doctor appointments and to the store. The caregiver is excellent. That's why I would recommend them.

July 25, 2019

By Karlene G

I am a current client of this provider

They're a great help because if they're not helping my husband, they help me. I would recommend them hands down because they so carefully select the right helper to come that meets my husband's needs.

July 11, 2019

By Gus H

I am a current client of this provider

She provides personal care. I have been exposed to one Visiting Angel since December. My relationship with her is excellent.

June 04, 2019

By Bruce J_3

I am a past client of this provider

They could improve their scheduling. They would show up a few minutes late, and they never got here early. They were never in a hurry to leave, and they were helpful while they were here, but they were usually a few minutes late. About eighty percent of the caregivers that came were really caring.

May 02, 2019

By Anonymous_1849

I am a current client of this provider

They need to create more consistency and standardized care with the providers. Most of the caregivers either don't cook, or they don't cook food from this culture, and that is problematic because one of the few things that my loved one needs is meals cooked for her. We need more consistency in care providers. Some of the care providers are very good at making meals, making sure everything is done, and assessing what needs to be done. Other care providers sit around and do nothing.

May 01, 2019

By Donna S_1

I am a current client of this provider

The caregivers help me do the little things that I need to do and can't do right now. I'd like the agency to be more accurate in the caregivers they send. I had some that were very nice but not able to do what I needed.

April 24, 2019

By Andrew W

I am a past client of this provider

They were there for me, when I needed it. They did everything for me to help me get organized. The office could have been better coordinated.

April 02, 2019

By Michelle R_4

I am a current client of this provider

Primarily it's just that the caregivers are good quality. They are patient. I like the quality of the caretakers.

April 01, 2019

By Anonymous_1743

I am a current client of this provider

When I use them, it certainly helped me. They are certainly friendly and courteous.

March 07, 2019

By Candace T

I am a current client of this provider

They go above and beyond and don't even complain. They have taken care of the dogs when they had diarrhea in addition to taking care of my mom. They make a huge kind of impact, and it allows me to have time away from my mom because they take care of my mom. I think they are great. They always care and take it personally.

March 01, 2019

By Stan C

I am a current client of this provider

They are good at checking with me, following up with my siblings, and also with my parents. We like the flexibility of their agency and the caregivers.

February 22, 2019

By Paul B_6

I am a current client of this provider

It is about what I would expect. They seem to care about their clients. They make a real effort to find and train an employee that is competent.

February 21, 2019

By Laurie S_7

I am a past client of this provider

They made a big difference. They showed up and did exactly what was needed. We were on the other side of the country, and their being there helped immensely. We appreciated the hints they gave us which helped so much.

February 13, 2019

By Simon C

I am a past client of this provider

They did the chores, and they got the laundry and dishes done for me as well. I liked everything, and they did a good job providing care.

February 06, 2019

By Merrilyn D

I am a current client of this provider

We have breakfast. If I don't feel good to go down for breakfast they bring it up to me in bed. I like that they do what I need and it works out very well.

February 06, 2019

By Valerie R

I am a current client of this provider

They provide us with peace of mind. I like that they do a good job at matching their caregivers and clients.

February 01, 2019

By Anonymous_1540

I am a current client of this provider

My loved one refuses to accept that they need help, so they don't love it. That isn't the caregivers fault. Their initial billing person was quite rude to me because I wasn't getting their emailed bills. They need to be more thoughtful during someone's first bill cycle, instead of threatening me with cancelling services.

January 17, 2019

By Rand F

I am a current client of this provider

They don't have enough available people with their own vehicle to travel. Everyone wants to use public transportation, but I don't live close to it. They seem kind of unorganized, it isn't like I can call them, and get them to record everything or do it right.

January 07, 2019

By Bob D_3

I am a current client of this provider

We really like the caregiver that comes now. From the beginning of the services, they haven't been very consistent and have had to cancel a lot. There's nothing bad that I can think about them. They do a good job at making my loved one feel comfortable.

January 07, 2019

By Barbara T_1

I am a current client of this provider

I couldn't live without them. It improves the quality of my life. I have an outstanding caregiver and they hire good people. They are well-managed, have good communication, and they are responsive to my questions. They have an especially good scheduling staff.

January 02, 2019

By Brian W_4

I am a current client of this provider

I don't have to clean everything in the house because of them. They're consistent, and she likes the people they send.

December 17, 2018

By Anonymous_906

I am a current client of this provider

They have helped the most by helping me get dressed. I like that they are on time and have good personalities.

December 15, 2018

By Michael M_31

I am a past client of this provider

They would go shopping and they would do some cleaning for me. I would list out the services they did and tell them if they do not have anyone to help these would be great services for you to use.

December 12, 2018

By Claire C_1

I am a current client of this provider

They just come for an hour a week and shower her. They have just been reliable. My mother has been happy. They show up and communicate well.

December 11, 2018

By Miriam B. D

I am a current client of this provider

I think they're quite necessary. The only thing is that now my son and daughter are very much in the care, and they have been eager for me to get more help than I am currently using, but I don't need more right now. I certainly would recommend them, but the thing that bothered me was the preliminaries. They had a lady come and watch me move around, and she was very pleasant. It started out very well, but after that, I went through one young lady who wasn't here a lot of the time. I had to take a replacement.

December 10, 2018

By Barbara H_14

I am a current client of this provider

They help me by doing things I cannot do. I would tell them how nice and accommodating the people are.

December 03, 2018

By Karen M_4

I am a current client of this provider

He needs the service. It has served its purpose. Sometimes I need to explain things that should normally be common sense.

December 03, 2018

By Cynthia '

I am a current client of this provider

They help me the most by being consistent in the care. I would say that they are very caring and thoughtful.

December 01, 2018

By Evelyn M_3

I am a current client of this provider

I have been very pleased with the services, I feel spoiled. The caregivers do anything that I need. I have recommended the company to others. The caregivers I have just come and do their job and get right in and do things.

December 01, 2018

By Jerry G

I am a current client of this provider

They have helped me the most by allowing me to have a break. They are just nice people.

November 27, 2018

By Susan H_17

I am a current client of this provider

It has helped by allowing me to have a feeling of security. The staff is well-trained and very compassionate.

November 20, 2018

By Sue W_1

I am a past client of this provider

They could have been more consistent. The first person didn't speak English and didn't have initiative. The first person we had helping didn't really help, but the second was good. They have never refunded me for a day they didn't show up when they were supposed to.

Provider Response

We strive to meet all client expectations and hire the best caregivers in the region. I apologize that you had this experience and the current ownership is committed to making life better for all our clients and caregivers.

November 19, 2018

By Cindy D_7

I am a current client of this provider

She can now have a bath. She lived alone and couldn't bathe before. She had to sponge bathe. The companionship is wonderful. The caregiver does light housekeeping, so my loved one doesn't fall. They've been absolutely wonderful.

November 08, 2018

By Helen B_9

I am a current client of this provider

The service gives me a better quality of life. The caregiver helps with the cooking for me, and helps me make a lot of soups so I can freeze it. She also does light cleaning for me and vacuums which I dearly need, because I can't do that.

November 01, 2018

By Mary Lou W_1

I am a current client of this provider

They are very very important to me. I live alone and I count on their help. They are reliable and I can count on them.

November 01, 2018

By DJ D

I am a current client of this provider

The caregivers that I have from Visiting Angels have been very good. They have helped my life continue forward. They used to be very good at attending to caretakers and patients. I do not feel that is currently the status.

November 01, 2018

By Cheryl T_1

I am a current client of this provider

They're taking care of my brother while I live in a different state. If one of the caregivers can't be there, they send other caregivers.

October 24, 2018

By Anonymous_172

I am a current client of this provider

They have helped me with everything. They are willing to do most things. They help with the bathing and that stuff. They see something that needs to be done and they do it. I am grateful for that. They will make coffee. They're very cordial and seem to be willing to do anything I ask them to do.

October 09, 2018

By Skip A

I am a current client of this provider

It has helped her and me. It allows me to get out, run errands, or go to doctor's appointments. They are efficient, on time, and polite. I don't have any complaints.

October 09, 2018

By Denise C. W

I am a current client of this provider

It saved my living because I don't have a car anymore. I am 83 years old and I live alone, so it's very nice to see her. My caregiver is an angel. I live alone, so it's very nice to have a person coming on Friday. When I need her to, she takes me to the doctor or the market.

October 09, 2018

By Gloria L_4

I am a past client of this provider

They helped in a lot of ways. If I needed extra help, I was able to get it. They were very good.

October 08, 2018

By Joanne P. S

I am a current client of this provider

Things are a whole lot easier for me because they've provided me with the care that I have asked for. They train their caregivers to provide prompt care.

October 02, 2018

By Anonymous_156

I am a current client of this provider

The impact has been negligible. It was great to have the one visit, but that was it. We've only had one visit in the three or four weeks that we've been trying to arrange visits, because the caregiver was sick or injured and they were unable to find substitutes in time. So far, the scheduling has been not what I was expecting.

Provider Response

We strive to schedule in a timely manner. I am grateful that the impact was negligible for you. Thank you for your business.

September 26, 2018

By Anonymous_107

I am a past client of this provider

They assisted me in my recovery. I didn't feel responsible for everyday activities and I could focus on healing. Everyone was prompt, professional, and kind.

September 17, 2018

By Mike H_1

I am a past client of this provider

I could go to work. They did what they were supposed to do.

September 12, 2018

By Thomas W_1

I am a current client of this provider

For us, we need to have consistency for my father to build relationships. I stressed that I really wanted one provider for my father, and for the last 4-5 weeks, it has been a different person every week.

September 10, 2018

By Joyce A_4

I am a past client of this provider

They were being the eyes and they ears for our family. They were very responsive.

September 05, 2018

By Ann D_8

I am a current client of this provider

They provided companionship. I think if they had continued support of the providers to keep them at the level of top performance, either through continued education or coaching.

September 04, 2018

By Pat G_6

I am a current client of this provider

They could listen to her more when they are here. They could be more reliable. They could send caregivers when I need them.

August 24, 2018

By Dorothy A. F

I am a current client of this provider

They got me through a terrible time. They were very professional, on time, and really made me feel like they were taking care of me the best they could.

August 21, 2018

By Colleen M

I am a past client of this provider

It was hard for me to be gone because Jean wanted me to be with her all the time. A couple of the caregivers were better than others. The care coordinator was very personable and tried hard to make everything to go right. They were concerned about the safety

August 15, 2018

By Marie P_3

I am a current client of this provider

They have been very helpful, and she loves it. There is always someone available on days we need them.

August 10, 2018

By Carol F

I am a current client of this provider

I couldn't go without it. They've made a lot of things possible, and given my husband some relief. Otherwise he would be the sole caregiver and that's tough. I like that they are willing to work out a schedule with me, and try to accommodate my needs. I really appreciate that.

August 10, 2018

By Larry M_13

I am a current client of this provider

They help me get my haircut, and just general things I can't do anymore. It has been great, and the caregiver is very good and helpful and always helps me in the store.

August 02, 2018

By Robert (

I am a current client of this provider

They take care of my spouse and make sure they are comfortable, adequately clean, and look presentable. Every time that they come, they do a fantastic job. They give good customer service and adequate care. My spouse is very happy when they come. My spouse even gives them a hug when they leave.

August 02, 2018

By Georgia C

I am a current client of this provider

She takes me wherever I need to go. I'm almost blind and my daughter cannot take me, so she does and its wonderful. Every time she comes she has been a positive experience.

July 26, 2018

By Anonymous4HCP

I am a current client of this provider

It was necessary and helped. It provided time for us to do other things and provided my loved one to have time with someone. They were very thorough.

July 23, 2018

By Dan R

I am a past client of this provider

They could have done a little better with the scheduling. There was an issue with scheduling sometimes, but they were able to get it taken care of.

July 19, 2018

By Jerome (

I am a current client of this provider

The caregivers that have been here on a regular basis and they fit our needs. The caregivers that come here are great, but Visiting Angels abolition to get a caregivers at the time the needed. I think they are having staffing issues and it's hard to get someone here on the time I need them.

July 17, 2018

By Sunni E

I am a current client of this provider

We have had a couple hiccups lately with scheduling. My dad doesn't want anybody else to come fill in when the caregiver can't come. We took a road trip and we told the office, and they sent the caregiver anyway and they called us asking where we were. It has been an emotional stress for people showing up when we don't need them and I have to send them away. The service is excellent. The quality of people they have there is excellent. We are pleased with our caregiver and they always show up on time, if not a few minutes early. They are always professional and upbeat.

June 14, 2018

By Sonya K

I am a current client of this provider

They provide me with support by making my bed and doing my laundry. They've always been very successful.

June 05, 2018

By Anonymous2HCP

I am a current client of this provider

The caregiver I have now is very helpful. They move in and know what to do. They are efficient and observant. The first person I had wasn't so good.

June 05, 2018

By Steve J_1

I am a current client of this provider

I know my mother enjoys them. I think it's the relationship she's developed with the individual who comes all the time. They seem to follow up with what they say they do.

May 31, 2018

By Alyce

I am a current client of this provider

The caregiver from Visiting Angels puts the dishes in the dishwasher and folds clothes. She also lightly washes the bathroom and kitchen floors. If she sees something wrong in the bathroom, she cleans it. She assists him, but he doesnt need a lot of help. She comes once a week for four hours. Everything is fine.

May 25, 2018

By K.D. S

I am a past client of this provider

They took care of my mother while I recovered from my surgery. I didn't have to worry about her. Some are better than others. I only had three or four people come in.

May 25, 2018

By Moniece J

I am a current client of this provider

I'ts hard for my mom to ask for help. The most help has been the good attention from the company. My mom likes her caregiver because she makes her happy. She trusts her. The first caregiver was awful and this problem has been resolved.

May 01, 2018

By Shirley M

I am a current client of this provider

The second caregiver that came was very experienced and know what I needed. The caregiver was very helpful. The other girl was good and took care of my messy closet, but she wasn't as experienced.

May 01, 2018

By Colleen K. H

I am a current client of this provider

They are reputable and they provide great service. The case managers are very good. They were really helpful with me before I underwent surgery.

April 20, 2018

By Anonymous

I am a current client of this provider

The people are very willing to work with me. It was the stress reliever for me. They cannot do what isn't allowed so they aren't responsible for that.

April 20, 2018

By Judy S

I am a past client of this provider

It's very good service and they mostly did a good job, it's just too expensive. Unfortunately they didn't come at the hours that I needed them. I needed them for 30 minutes in the morning, noon and night.

April 05, 2018

By Lucinda C B

I am a current client of this provider

I would recommend them to others, they are very conscientious of what they say they will do. They have enabled me to live my life independently.

April 02, 2018

By Mark E

I am a current client of this provider

The caregivers are reliable. They provide continuity of care.

September 28, 2017

By Barbara

I am a current client of this provider

We have been positively impressed with Visiting Angels. We have had them for two months now and they're a great deal better than our previous agency. They sent us CNAs and not just nice ladies who want to help, which was great. Our first caregiver was a young man in nursing school, so he was extremely interested in jumping in to deal with any health issue. He's been on time every time and the cost is the same as other agencies that weren't as good. I would highly recommend them. They did a very extensive evaluation before we started with them, which was pricey, but they really catered to our needs after all the information we gave them.

September 07, 2017

By Mike

I am a past client of this provider

My mom used Visiting Angels for a couple of years. They're there to help out, run some errands, and do odds and ends around the house. They pay the bills, go to the grocery stores, and take her to the doctors. I think they're great, and she really liked them.

See all Home Care reviews (208)

Get Costs

About Visiting Angels of King County in Kirkland, Washington

Our family of caregivers provide peace of mind for you and your loved ones. Our caregivers are employees of the agency that are certified, go through an extensive interview and background check, and receive significant ongoing training from the company.

We offer three services

1) caregivers in your home or place of residence,

2) a digital angel that is connected to an urgent response center, which is available 24 hours a day

3) daily angel care calls with email notifications to loved ones sharing how the client is doing.

The goal of the agency is to fulfill our mission to provide the highest quality homecare guided by our values, which are the opportunity to serve, leading from the heart, and keeping our commitments, so that we can achieve the vision of the company to make life better so that everyone chooses us and no one leaves. We value learning and employ a continuous quality improvement approach.

Our services allow people to maintain the independence of their daily routines and familiar surroundings as well as recovery in the privacy of their own home. Our commitment to you is simple: We will help you or your loved one continue to live at home.

Get Costs

Photos of Visiting Angels of King County

Get Costs

Services and Amenities of Visiting Angels of King County in Kirkland, Washington

Rates

Hourly Rate: $33.95/Hour To $48.25/Hour
Live In Rate: $520/Day To $595/Day

Agency Type

Full Service Agency

Range of services

Companion Care
Personal Care Assistants
Range Of Services Extra: Nurse Delegation, Digital Alexa, Daily Care Calls

Types of care

Transportation: Yes
Doctor Visit Companionship
Light Housekeeping
Transfer Assistance
Dressing And Grooming
Bathing And Toileting
Exercise
Walking Wheelchair Assistance
Memory Care
Companionship
Meal Preparation
Errand And Grocery Assistance

Travel

Travel Details: Staff Will Travel 30+ Miles To Provide Care.

Screening

In Person Interviews
Reference Checks
Immunizations
Driving Record Check
Residency Confirmation
Background Checks
Sex Offender Check

Training

Continual Training

Training Areas

Patient Transfers
Stress Management
Family Communication
Transition Issues
Memory Care Training
Ethics
Validation Techniques
Training Areas Extra: First Aid And/Or Cpr, Emergency Proceedures, Fall Prevention, Cooking And Special Diets, Hospice Care, Dementia/Alzheimer's And Home Safety

Payment options

Credit Card
Check
Payment Options Extra: Ltc Insurance, Va Benefits, Ach

Payment details

Payroll Provided For Caregivers

Bonded/insured

Bonded And Insured

Licenses

Licenses: DOH In Home Services Agency License

Get Costs

Senior Care Services near King County, WA

Senior Care Services near Kirkland, WA

Other Senior Care in Kirkland, WA

More Senior Care near Kirkland, WA

Helpful Articles

2022, 2023

Get Costs