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Right at Home Northwest Washington

1772 Iowa St, Bellingham, WA 98229

(360) 317-2503

Verified Partner

4.64

(242 reviews)

Offers Home Care
Top rated on Caring.com

2021, 2022, 2024

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Reviews of Right at Home Northwest Washington in Bellingham, Washington

4.64

(242 reviews)

    Top rated on Caring.com

    2021, 2022, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Cindy B_18

    4

    March 25, 2024

    I am a current client of this provider

    It is the actual caregivers that have made it positive. They could improve with better coverage when people are sick.

    Buz T

    5

    March 18, 2024

    I am a current client of this provider

    Anything that needs to get done, they get it done. I like that they have people available.

    Janell F

    5

    March 13, 2024

    I am a current client of this provider

    They care being provided has been getting me through the day. They have been thorough with trying to meet my needs.

    Richard B_52

    5

    March 11, 2024

    I am a current client of this provider

    I have to have them for my daily life. They take me to my doctor's appointments.

    Anonymous_1709813225

    5

    March 7, 2024

    I am a current client of this provider

    The overall care is very good. I am perfectly happy with the care I am getting.

    Katherine M_7

    5

    March 4, 2024

    I am a current client of this provider

    They have helped by just being an extra hand. They try to maintain the shifts.

    Dwayne M_1

    5

    March 4, 2024

    I am a current client of this provider

    We only have our caregiver once a week, but she is really helpful. We just enjoy her visits, and she helps me shower. She takes our dog for a walk when she is here too! It helps us a lot because she gives my wife a break. I would recommend them because both my wife and I love Harlene, the caregiver who comes once a week. She is just outstanding!

    Anonymous_1709132495

    4

    February 28, 2024

    I am a current client of this provider

    I have to be on top of things, but it is really important to have the care because I don't live there. They need to have a better way to communicate. The portal is not really utilized.

    Charles W_21

    5

    February 28, 2024

    I am a current client of this provider

    I wouldn't be able to have him at home without them here with us. It's difficult having someone in your home every night and they have really helped me figure what I need.

    Provider Response

    We know how strange it can feel to have someone in your home overnight and are happy to hear that even though that may have caused some anxiety, that they have been really helpful to you. You are a lovely couple and we are so happy that we have been able to help you keep him at home.

    Cecilia H_2

    5

    February 7, 2024

    I am a current client of this provider

    I would really be up the creek without them. They have taken a lot of the housework and things off my plate. I am very pleased with them and have no complaints about them. They do what they say and they staff me with someone I really like. They also took care of my sister before she passed away.

    Provider Response

    We love the fact that we were able to help your sister and now you! We are so happy to hear that you really like your care associate. She just won regional care associate of the year, so you'll have to congratulate her on her next shift.

    Alberta F_3

    4

    February 2, 2024

    I am a current client of this provider

    I have low vision, and they have been able to provide computer help. They are able to open jars for myself and little things. I would like consistency with caregivers that show up to my home.

    Provider Response

    We're so glad that we are able to help you how you need most. We see that we have had a couple of different care associates with you in the last few months and we are hoping that your current care associate will be a good fit and our plan is that she will be with you long term!

    Dave B_11

    5

    January 23, 2024

    I am a current client of this provider

    I like that the caregiver helps me by taking care of my husband and small house chores, since I'm not able to do so right now. What we like the most about this agency is that the caregiver is able to deal with my husband, with his moods, and is able to stay calm and pleasant; she also seems to have some experience with dementia.

    Kathleen O_6

    4

    January 16, 2024

    I am a current client of this provider

    They keep the client busy, and the one caregiver does crafts with the client. They need to get people to come on Wednesdays. The girl that comes on Tuesdays and Thursdays is awesome.

    Diana K

    5

    January 8, 2024

    I am a current client of this provider

    The impact is good. It gives him somebody to talk to and something to look forward to. I really like the people caring for my dad. I met the caregivers from Right at Home, and they are nice ladies, and it is a good fit.

    Anonymous_7297

    5

    January 5, 2024

    I am a current client of this provider

    She is a really decent person. I like my caregiver that I have right now.

    Robert (_13

    4

    January 5, 2024

    I am a current client of this provider

    It is helpful. The company is average and the care is outstanding.

    Phyllis S_14

    5

    January 3, 2024

    I am a current client of this provider

    I can't drive anymore so they drive for me. It's totally changed my life. I would recommend them because I really have had some excellent caregivers.

    Anonymous_6835

    4

    December 14, 2023

    I am a current client of this provider

    The caregiver helps my wife run errands. Our caregiver is excellent, but we feel like we don't have any contact with the agency.

    Lisa M_36

    5

    December 8, 2023

    I am a current client of this provider

    We feel like we could trust the caregivers for my dad, so he is getting the care that he needs. I would definitely recommend them.

    Greg H_16

    4

    December 4, 2023

    I am a current client of this provider

    When we get younger caregivers, they are not very proactive. They end up just hanging around the house. It is very hard to get consistent caregivers. Some caregivers are physically unable to do the job.

    Maureen M_7

    4

    November 21, 2023

    I am a current client of this provider

    They need to be thorough with their housekeeping staff. They have had a hard time accomplishing our needs.

    Provider Response

    Maureen, we appreciate your feedback. Our Supervisor of Direct Care Services will be reaching out to you to get some more information about how we can better accomplish our housekeeping tasks to meet your needs.

    Sharon H_32

    3

    November 15, 2023

    I am a current client of this provider

    They could send me Jasmine back. They do what I ask them to.

    Provider Response

    Thank you for your feedback, Sharon. We always do our best to match clients and caregivers so that everyone's needs are met. We also try to create care teams for each of our clients, so we always have a back-up built into our plan to ensure all shifts clients request are covered. When you need our services again, we will do our very best to ensure Jasmine is part of your team!

    John B_70

    5

    November 7, 2023

    I am a current client of this provider

    They have my comfort in mind at all times. They are prompt. They always listen whenever I have anything to tell them.

    Provider Response

    Thank you so much for your kind words, John. You and your wife are so charming and delightful. It is our absolute pleasure.

    Andrea B_13

    5

    November 7, 2023

    I am a current client of this provider

    I like that they did what I needed to be done at the time I like that they have done a good job.

    Provider Response

    Andrea is was our pleasure working with you. We were happy to hear that you are doing better. Let us know if you ever need our services again.

    John D_43

    5

    November 2, 2023

    I am a current client of this provider

    She needs constant care and we would be able to do that because both me and my wife work. I like that they have been available in taking care of my mother-in-law as needed.

    Provider Response

    Our staff really enjoys your mother-in-law and helping her maintain as much of her independence as they can, as it is so important to her. They also enjoy helping her make her favorite recipes, meals are a something she enjoys so much. Thank you for trusting us with her care.

    Patricia C_29

    5

    October 18, 2023

    I am a current client of this provider

    They helped me totally arrange my kitchen so that the things I use are easy to get to. There are just a few little issues but nothing serious.

    Provider Response

    We are so glad our care associates could help you in that way. If you'd like to call the office and speak to our new Supervisor of Direct Care Services, Jan, maybe she can help resolve some of the issues you are referring to.

    Steve S_30

    5

    October 13, 2023

    I am a current client of this provider

    I couldn't do it without them. They are all really friendly and helpful.

    Provider Response

    It has been our pleasure to help Steve.

    Sheri S_3

    5

    October 10, 2023

    I am a current client of this provider

    They make sure everything is flexible and they communicate well. I would recommend them because they are reliable and the individuals that care for Rick are outstanding. Billing and scheduling has been easy.

    Provider Response

    Hi Sheri! Thank you for your kind words. We are happy to know things are going well for both of you :)

    Lev M

    5

    October 5, 2023

    I am a current client of this provider

    They work very good with no problems. They have a very good list of services.

    Provider Response

    Thank you so much for your kind words, Lev. We appreciate you and are so pleased we can be of help.

    Hilda M_1

    4

    October 4, 2023

    I am a current client of this provider

    The most helpful has been Shaun doing everything. I like that my husband received a birthday card from them and did get a phone call from them. We are satisfied with the service, but the cost is the drawback.

    Provider Response

    We really enjoy your husband. We appreciate your feedback in relation to cost; we do strive to offer fair pricing for our high quality of care.

    Anonymous_7590

    5

    September 22, 2023

    I am a current client of this provider

    They're fun to be with, and they do their work well and are helpful and intuitive. They follow instructions well. They are caring, knowledgeable and they have good commitment. They take time to get to know us.

    Sherry S_8

    5

    September 22, 2023

    I am a current client of this provider

    They help me with transportation, showering, and taking out the trash. I like my caregiver the most.

    Anonymous_7598

    3

    September 22, 2023

    I am a current client of this provider

    I didn't really want them here, but my daughter did. I would recommend them because they are handy.

    Cindy C_9

    4

    September 22, 2023

    I am a current client of this provider

    I don't know because I don't know what they do. She assists me with driving since I am no longer able to do so, and also helps with light housework.

    James M_67

    4

    September 14, 2023

    I am a current client of this provider

    They seem helpful. I would recommend them because we have been satisfied with the care.

    Brian S_24

    5

    September 12, 2023

    I am a current client of this provider

    It's been really helpful. They do what I need to get done.

    Natalia T

    5

    September 6, 2023

    I am a current client of this provider

    I feel that my husband is doing a lot better than he was before they started. All the people that they have sent have been very good and thorough with my husband's care and with the help they provide at the house.

    Tamara G_1

    5

    August 23, 2023

    I am a current client of this provider

    It has made a huge difference in my life to do what I need done for the day. I have been very happy with the services.

    Karen S_48

    5

    August 19, 2023

    I am a current client of this provider

    They've been present and pleasant and made sure I got the help I needed. The caregivers provide care and are regular and coming and staying for their shift and doing what's asked.

    Susan M_64

    5

    August 11, 2023

    I am a current client of this provider

    It's nice to have her here. They have sent very nice women caretakers, they also responded in a very short time.

    Nathaniel H

    3

    July 14, 2023

    I am a current client of this provider

    They do not allow you to talk directly to the caregiver, which is really silly. The follow through could really improve. I would like to see the communication improved because I asked them to forward me the book, and they still haven't gotten back to me yet.

    Noreene McMurtie &

    5

    July 7, 2023

    I am a current client of this provider

    They do what I need them to do, and she is extremely helpful. I like the caregiver that I have. She does a great job.

    Anonymous_7522

    5

    July 5, 2023

    I am a current client of this provider

    They do all the thing I can't do. I have liked all the caregivers, and they take care of everything.

    Jeannine H_1

    5

    June 27, 2023

    I am a current client of this provider

    It allows me to take a nap. They are prompt, they are thorough. Polite.

    Don E_8

    4

    June 23, 2023

    I am a current client of this provider

    They can do what they are doing now, they clean the house and cooks. They do a good job and a lot of things for us and have been very helpful and working around the house.

    Georgia G_4

    5

    June 21, 2023

    I am a current client of this provider

    It has been amazing. I look forward to those days. I am very likely to recommend this company because they are professional.

    Brent A_1

    4

    June 14, 2023

    I am a current client of this provider

    There can only be so much done since his medical condition. The quality of the staff is great.

    David K_27

    4

    June 10, 2023

    I am a current client of this provider

    They help us get around since we both can't drive. They could be more punctual on the service.

    Sherwood M

    4

    May 10, 2023

    I am a current client of this provider

    The particular day, they will do things for me, I am unable to do for myself, just when needed. I would tell a friend that Right At Home provides help for those that need drivers.

    Phylicia L

    4

    April 6, 2023

    I am a current client of this provider

    They are there, and the caregiver is pleasant. I like that they are helpful.

    Kelly H_6

    5

    April 4, 2023

    I am a current client of this provider

    They help us most by offering companionship. The particular caregiver that we have now is doing a very good job. There have been sometimes we did not get notified that the person was not able to come, so we have had to cover on our own. That is probably my only complaint, though.

    Rozwin L

    5

    March 9, 2023

    I am a current client of this provider

    The most helpful has been when I asked Janet about having a personal problem and needing someone to talk to she said yes that I could do that. I asked them what happens when I do not care for the caregiver and they told me that they could retrain them or that I could tell them the type of person I was looking for. I was very satisfied with that.

    Janice S_14

    5

    March 3, 2023

    I am a current client of this provider

    They are here when they say they are going to be. They check on us and are on time.

    Anonymous_7005

    3

    February 14, 2023

    I am a current client of this provider

    I don't need them every other week, but I'd like them every other week There's trouble with everything. I expect certain things to be done, as they should be able to know what to do.

    Kenneth W_3

    5

    February 8, 2023

    I am a current client of this provider

    They do what they are supposed to do. We have a list of things, and they complete it. I have already recommended them to some people. They have always been there for us.

    Denise M_14

    5

    February 7, 2023

    I am a current client of this provider

    They have helped her with the chores that are difficult and being organized. I like this agency because their caregivers are very caring.

    Lenore P

    5

    February 4, 2023

    I am a current client of this provider

    They listen to me and are flexible when needed. They are dependable, helpful, and will pick the right kind of people to work for them.

    Foeke v

    5

    February 2, 2023

    I am a current client of this provider

    They have made it positive because the caregiver is very good along with the support for him. They are very costumer oriented.

    Mary Ann "Vickie" W

    5

    February 2, 2023

    I am a current client of this provider

    They help with bathroom care and dressing for both my husband and myself. I like the caregivers I have. Our communication between the office and myself are great.

    Georg & Beau L

    5

    January 10, 2023

    I am a current client of this provider

    The care is very important. If something needs to be done and I can't do it, the caregiver does it and asks what else she can do. I like my caregiver; she is a delightful young lady.

    Roxi N

    4

    January 5, 2023

    I am a current client of this provider

    They show up, and they are fairly consistent, and they provide good in home support. They have been pretty responsive.

    Duane U_1

    4

    January 4, 2023

    I am a current client of this provider

    Just keep doing what you're doing. I like that the people that have come have been friendly, good workers, got the job done, and it's what we wanted.

    Elizabeth "Betty" S_3

    4

    December 20, 2022

    I am a current client of this provider

    It's the showering, and she was able to get me over to my flu shot and my COVID shot. When the person that is my caregiver is not available, they supply an alternate.

    Provider Response

    Thank you for your response, Betty. We are here to help - in any way we can!

    Scott S_13

    4

    December 19, 2022

    I am a current client of this provider

    They help with the housekeeping. The people are so efficient.

    Kimber L

    5

    December 6, 2022

    I am a current client of this provider

    The caregivers have been very kind. I like that the caregivers are compassionate.

    Claudia M_3

    5

    December 2, 2022

    I am a current client of this provider

    It was overnight care, she needed to be safe. The company has been very helpful and available.

    Scott W_9

    4

    November 21, 2022

    I am a current client of this provider

    The agency has provided the client with shower help and giving the client a friendly caregiver. The agency needs to improve on communication.

    Jay T_1

    5

    November 18, 2022

    I am a current client of this provider

    They have helped the most in providing housekeeping services. He can be more independent. I am very pleased with the services my brother is receiving.

    Elaine G_6

    5

    November 9, 2022

    I am a current client of this provider

    I am feeling better since the caregiver is doing all the physical things that took a toll on me. I appreciate it, but the cost is excessive. They were able to do the kinds of things I needed.

    Anonymous_2934

    5

    November 8, 2022

    I am a current client of this provider

    When I was living by myself, I wouldn't have been able to do that without Right at Home. I would recommend everything about it! The aides can still come help me shower, exercise, and walk even though I am in assisted living now.

    Tracy C_3

    5

    November 3, 2022

    I am a current client of this provider

    They are just there when I need to change things, or they let me know what is going on. They are there when you need them.

    Gabi L

    4

    November 2, 2022

    I am a current client of this provider

    My aunt has just commented that she is emotionally sensitive and she works better with one person rather than multiple caregivers. She would prefer one person to care for her. I like the flexibility of being able to change the hours that a caregiver comes. I also like the ability for emergency pages.

    Fredda R

    5

    October 20, 2022

    I am a current client of this provider

    It has been a positive experience. They take care of my physical needs and household. I like that they are responsive, well-trained, and helpful.

    Charmaine W

    2

    October 20, 2022

    I am a current client of this provider

    To be more involved with the care is what is needed. They need to be more professional.

    Provider Response

    Hi Charmaine, All of our caregivers attend a 4 hour orientation which also includes hands on training on a variety of skills. They also have a quarterly required training which they must complete. We try to provide the best care for all of our clients, but just like all humans, we all have different strengths and weaknesses. Please feel free to call me so that I may address this issue directly. All the best, Sharon

    Esther "Colleen" M

    5

    October 13, 2022

    I am a current client of this provider

    The provider has helped me the most by helping me to go to bed. I like that they ask me what I need, and do not assume that they know what I need. They are always willing to do what I asked them to do.

    Patricia "Pat" Clarke &

    4

    September 30, 2022

    I am a current client of this provider

    We need less and less support because we are recovering. I like that the agency exists, and they provide good people. They do a good screening.

    Carissa C_1

    4

    September 27, 2022

    I am a current client of this provider

    They need to make sure the caregiver assigned to my uncle is able to drive and has a car. I like that their communication is very good.

    Catherine W_9

    3

    September 20, 2022

    I am a current client of this provider

    They have had a lot of turnover, so we have not had a lot of consistency of caregivers. They are having a hard time filling my shifts I need.

    Brenda K_3

    5

    August 18, 2022

    I am a current client of this provider

    I still have some caregivers come out and help me from time to time. I have been very happy with the service.

    Provider Response

    Thank you so much for this great review - it's so nice to see you up and walking around!

    Jackie H_2

    5

    August 4, 2022

    I am a past client of this provider

    The services helped her transport to medical appointments. They were responsive, they listened, and were helpful.

    Richard H_50

    5

    August 1, 2022

    I am a current client of this provider

    Human contact is very good. They are truthful and on the ball.

    Richard M_42

    5

    August 1, 2022

    I am a current client of this provider

    My wife is comfortable because of the quality of the workers. The hands on health assistance has been pleasant.

    Kelli B_2

    4

    July 20, 2022

    I am a current client of this provider

    It allowed my mom to get home to my dad. We had some glitches, but that's just the way it goes. The employees couldn't make it or they couldn't stay the whole time.

    Provider Response

    Thank you for your review, Kelli. Hopefully the glitches have worked themselves out and your Mom has a more consistent schedule now. Unfortunately, 'perfect' is only found in the dictionary!

    Gwen P

    5

    July 20, 2022

    I am a current client of this provider

    They have helped the most by allowing me to recover without having to go to a nursing home or something. I like that they are very responsive.

    Provider Response

    Thank you for your review, Gwen. We are happy to help you get back on your feet after surgery!

    Karen R_19

    5

    July 14, 2022

    I am a current client of this provider

    It has made it so that I am able to get to work outside the home. I am happy with them for the most part. They are great at helping me figure out any issues that might come up.

    Anonymous_6313

    5

    July 8, 2022

    I am a current client of this provider

    The caregivers have proven themselves to be amazingly helpful to us which has given us a positive experience. I'd tell a friend that I like that they are professional, helpful and they return phone calls and the caregivers are great.

    Anonymous_6319

    4

    July 1, 2022

    I am a current client of this provider

    The most helpful has been the care that I get from the 8-12 person. I like that the caregivers are always on time.

    Provider Response

    Thank you for your review - if you could let your Care Manager what makes the 'best care' from the 8 - 12 person, we can share that information with the other caregivers. I am glad that they are on time!

    Allison C_4

    5

    June 17, 2022

    I am a current client of this provider

    Robyn helps with meal prep. They have been terrific. My dad isn't the easiest person to deal with. He looks forward to being with her.

    Richard R_19

    5

    June 16, 2022

    I am a current client of this provider

    They provide me with the help that's needed. I like how responsive they are.

    Provider Response

    Thank you so much for your positive review! Being prompt in our response time is one of our goals. Thank you again!

    John T_22

    4

    June 3, 2022

    I am a current client of this provider

    It helps because my wife's responses seem better and she seems more alert. The two girls that are coming are very friendly and it is helping my wife with an outside influence and she seems pleased to see them.

    Provider Response

    Thank you for your review, John. Please let your care manager know how we can get a 5/5 next time! We want to make sure you and your wife are happy with the care you and she are getting.

    Julie G_7

    4

    May 19, 2022

    I am a current client of this provider

    They provide light housekeeping. I would like to see an RN also be involved in helping coordinate the care.

    Provider Response

    Thank you for your review, Julie. Unfortunately home care agencies don't have RN's on staff (this is a state law). S Home Health Agency does have RN's on staff - but they won't do the light housekeeping, cooking, etc. There are RN's that you can hire privately - if you are looking for that, please reach out to your care manager and see if they can help.

    Clinton H_2

    5

    May 6, 2022

    I am a current client of this provider

    The client is happier and looks forward to the caregiver coming over. I like this agency because we love the caregiver.

    Anonymous_6109

    5

    May 3, 2022

    I am a current client of this provider

    It helps me to have someone who is professional and experienced with dementia with me on this stuff. I like that they are professional.

    Anonymous_5998

    3

    May 3, 2022

    I am a current client of this provider

    They can't move the client, and they often call out or run late.

    Provider Response

    I am sorry to hear that the caregiver assigned to your family can't move your family member. It's important that clients are moved often to prevent bed sores. Can you please contact your care manager right away and let them know of this situation so that we may fix this situation. We want to make sure that we have the right care associate with the right client. Thank you.

    Lucille N

    5

    April 19, 2022

    I am a current client of this provider

    It makes a huge difference, it is great to have someone to check in when we are not there. I like their flexibility with us.

    Provider Response

    Thank you Lucille! I am glad you are happy with the care you are receiving.

    Ginger J_1

    5

    April 19, 2022

    I am a current client of this provider

    She would need someone there 24/7, so I would have no life. The girls have been really friendly and pleasant. They engage in conversation.

    Anonymous_5907

    3

    April 15, 2022

    I am a current client of this provider

    They could tell me why they are changing a caregiver. I have been having problems with wanting the same girl to keep coming.

    Christie T

    5

    April 11, 2022

    I am a current client of this provider

    They have provided excellent care. They are friendly.

    Julia F_3

    5

    April 11, 2022

    I am a current client of this provider

    My mom is having a hard time adjusting but she likes the care. My mom really likes them and they work really well with us.

    Shawnee M

    4

    April 5, 2022

    I am a current client of this provider

    They could provide able body people to help her. I like that they are personable with good communication and staff.

    Kathy and David R

    5

    April 5, 2022

    I am a current client of this provider

    We are able to go out for a drive while the caregiver is here taking care of things at home. I would recommend them because we've had very good care. Everything has been good for us.

    Jackie L_3

    5

    March 18, 2022

    I am a current client of this provider

    They have supplied me with a driver to take me down to Marysville to visit my handicap son. I haven't had that much to do with the agency themselves, I had more time with the workers that are taking care of what I need.

    Darda B

    5

    March 4, 2022

    I am a current client of this provider

    For the time I have them, they are necessary. They help with my hygiene. It was available. It has been pretty easy to deal with. The helpers have been very cooperative and pleasant.

    Ariel L

    5

    February 18, 2022

    I am a current client of this provider

    They find competent people. I like that the people are competent and not intrusive, and they do a good job.

    Anonymous_5766

    4

    February 15, 2022

    I am a current client of this provider

    They are caring and efficient. They are well trained. They always answer the phone.

    Elizabeth W_9

    5

    February 15, 2022

    I am a past client of this provider

    My mom didn't like most people, but Kathryn, our caregiver, went the extra mile for us. She did everything mom needed. It was pretty easy to adjust schedules. If I needed an extra hour it wasn't a big deal.

    Gretchen H_2

    5

    February 7, 2022

    I am a current client of this provider

    It's helped relieve me of some stress - I can go out and do errands and go to appointments while knowing she is being taken care of. They give excellent service to their clients and people under their care. They'll do just about anything and everything they can to make sure the person is comfortable and taken care of.

    Delores W_6

    5

    January 12, 2022

    I am a current client of this provider

    It gives me free time. They are super kind.

    Marion W_5

    5

    January 5, 2022

    I am a current client of this provider

    They make me feel better about the level of care he receives. They do a good job at finding coverage.

    Julie C_8

    5

    January 4, 2022

    I am a current client of this provider

    It's really nice to have help with housework, and a lot of the time, my mom doesn't really need care; she often just needs companionship. It would be nice if some of the caregivers could take initiative and do housework without being asked. They are great with communication. When one of the caregivers cannot come, they are amazing at finding replacements. We have hardly ever not had a caregiver come out.

    Sharon H_28

    4

    December 20, 2021

    I am a past client of this provider

    They were helpful with everything, taking me to the store, helping me with my walker. Buy groceries and take me to doctor appointments. In my case I was very happy with the agency, when they came in they did their job and if I needed someone to help me out they did.

    Provider Response

    Thank you Sharon. We are thrilled that you were happy with our care giving service. Your feedback is appreciated and please call us if we can help again!

    Nancy B_42

    4

    December 7, 2021

    I am a current client of this provider

    When I have a good caregiver it is a big help, I do not like training the caregivers. I am able to get the things I need to get done when they happen to be good caregivers. I would like to see them provide me with caregivers that are consistent that I like.

    Provider Response

    Thank you for your feedback, Nancy. I am sorry that you haven't had consistent caregivers. The goal at Right at Home is to have consistent caregivers for our clients and we try our hardest to keep caregivers working with the same client. Please reach out to me if your caregivers are still inconsistent.

    Connie P_7

    5

    December 2, 2021

    I am a current client of this provider

    They cook for her. They just seem to be on top of everything.

    Provider Response

    Thank you for your review. We are very happy that we are 'on top of everything'! That's what we like to hear!

    Thelma S_3

    5

    December 2, 2021

    I am a current client of this provider

    The services have been great, my caregivers are like family to me. They're very reliable, and they're able to fill in for emergencies.

    Provider Response

    Thank you for your review, our caregivers enjoy the work they do; and pride themselves in making people feel comfortable with them being in your home.

    Sue H_16

    5

    November 18, 2021

    I am a current client of this provider

    They came and introduced the caregiver the first time. I like that they are very accurate about the services they said they would provide.

    Anonymous_5403

    4

    November 12, 2021

    I am a current client of this provider

    They do what I ask them to and what I need. I am satisfied. I'm satisfied with their service, I don't have any problems.

    Gina E

    5

    November 4, 2021

    I am a current client of this provider

    The cleaning up definitely helps my dad and mom. I appreciate that they help out around the apartment a lot.

    Cheryl E_4

    5

    October 20, 2021

    I am a past client of this provider

    They helped with personal care because it was becoming hard for her and they were there for her mentally and emotionally. The two caregivers that were regulars, they went above and beyond and they bonded with my mom.

    Provider Response

    Thank you for your review. It is our goal to have Care Associates bond with their clients and be able to make a positive difference to their day.

    Anonymous_5309

    4

    October 19, 2021

    I am a current client of this provider

    They have helped a lot so that I don't have to be overwhelmed anymore. they should just be more consistent, instead of having high turnover. I have liked the caregivers that they have sent to help us.

    Jill S_7

    4

    October 4, 2021

    I am a current client of this provider

    The caregiver is excellent. She is amazing, on time, and she takes charge. I had to outsource for more help since they are not adequately staffed.

    Elizabeth D_12

    3

    October 4, 2021

    I am a past client of this provider

    They need to do what we were paying them to do. I had to come home and clean everything. They need to provide the care. A lot of the caregivers would come over and take him to town and then come home and watch TV.

    Joan S_41

    5

    September 27, 2021

    I am a current client of this provider

    They provide transportation to doctor's, cleaning, straightening, and helping with personal care. They are very prompt in coming and clean very good. They are very pleasant people.

    Provider Response

    Thank you for your review - we love to make sure that folks get the quality of life they deserve - grocery shopping, helping straighten up the house and all the other little things that make our lives fun! We enjoy working with you too!

    Randee D

    4

    September 27, 2021

    I am a past client of this provider

    The administration should be more accessible by phone. The people you hire are very qualified.

    Michael P_12

    5

    September 22, 2021

    I am a current client of this provider

    Actually having a body here has been the most helpful. I like that they are available.

    Kenn N

    5

    September 2, 2021

    I am a past client of this provider

    I especially liked the care provider, Marla.

    Jon A_2

    5

    August 26, 2021

    I am a current client of this provider

    I have more free time while they are taking care of my wife. They communicate well.

    Provider Response

    Thank you Jon for your review. We are so happy that you are able to get some respite time, and it's a real pleasure to be able to help your wife.

    Kirk V

    5

    August 20, 2021

    I am a current client of this provider

    They keep my mother safe and happy. They took good care of my mom and did everything they needed to do.

    Anonymous_5068

    4

    August 9, 2021

    I am a current client of this provider

    My husband has dementia, so we have the caregivers for companion care. They lack communication skills.

    Provider Response

    We do train our caregivers in how to communicate with clients with various stages of dementia. Please reach out to me with specific concerns so that I can address them for you.

    Mike L_10

    5

    August 9, 2021

    I am a current client of this provider

    They've made my life easier by having someone here to take care of the client when I'm not here. I would tell a friend that they're very reliable and helpful.

    Kim G_10

    4

    July 19, 2021

    I am a current client of this provider

    They have been very responsible. I like the initial setup with the administration.

    Leonard B_4

    5

    July 12, 2021

    I am a past client of this provider

    I really like that they are pleasant and they are on time. I really like that they do their work promptly without being told over and over.

    Provider Response

    Thank you Leonard! So glad you are happy with the caregivers!

    Theresa G_5

    4

    July 7, 2021

    I am a current client of this provider

    If she is sleeping, I would hope that they could find something else to do around the house to help. They have been good, though their communication is not as great.

    Julie C_11

    5

    June 23, 2021

    I am a current client of this provider

    They run errands with her and help her clean the house. They are helpful and they work really hard.

    Provider Response

    Thank you for your feedback. We are pleased to hear how happy you are with our services. Our care staff do their best in trying to be helpful."

    Kyle O

    5

    June 16, 2021

    I am a current client of this provider

    Having eyes on grandpa reduces my stress at work. He gets out during the week. Their communication is phenomenal. If you need to make changes, they work with you.

    Provider Response

    Thank you so much Kyle for giving us the opportunity to take care of your Grandpa. He is a real charmer! Sharon

    Kay O

    5

    June 11, 2021

    I am a current client of this provider

    They are very accommodating and pleasant. They have nice people working for them.

    Elizabeth T_11

    5

    June 10, 2021

    I am a current client of this provider

    They do a lot for him, they help deal with him and his personality. I like the quality of the caregivers.

    Audrey V_1

    5

    June 8, 2021

    I am a past client of this provider

    They were creative and they went above and beyond. One caregiver helped him get outside and another was there to help him write his story. They were all willing to cook things the way he wanted them cooked. They were good at providing a caregiver that complimented my husbands personality.

    Kathy D_9

    5

    June 8, 2021

    I am a past client of this provider

    They were very helpful. They helped out in many ways. I like that they communicate.

    Provider Response

    Thank you for your feedback! Communication is important to us, our clients and caregivers.

    William M_25

    4

    May 19, 2021

    I am a past client of this provider

    They took care of her for me. Sometimes the caregiver couldn't make it, but the care was fine when we did get it.

    Theresa "

    4

    May 17, 2021

    I am a current client of this provider

    It varies because of people coming in and out and when changes are made. I think they do as much as they can to make us satisfied. They have been very cooperative with me and my feelings on different things. They have been very considerate and understanding.

    Anonymous_4774

    3

    May 6, 2021

    I am a past client of this provider

    Kate was a very good caregiver she worked hard and cleaned up what she was supposed to. One of the caregivers just sat and watched TV they should have worked more.

    Lori H_11

    4

    May 6, 2021

    I am a current client of this provider

    The caregivers has helped her with tasks. It makes my mom more focused and less tired. There's nothing wrong with the care, but they pitched themselves with making relationships, but it didn't seem that way. It wasn't consistent to what they said.

    Andrew V_1

    5

    April 20, 2021

    I am a current client of this provider

    They've just been consistent and reliable to give us the peace of mind that Bob's not alone. Everyone is very responsive, especially when there have been times of crisis.

    Rose Marie L

    5

    April 12, 2021

    I am a current client of this provider

    The caregivers will bathe her. They transfer her safely. Right at Home seems to really care about their clients.

    David W_18

    5

    April 12, 2021

    I am a current client of this provider

    It gives a lot of peace of mind that they are there. They deliver. So far, they have been delivering on everything they have promised.

    Anonymous_4728

    4

    April 6, 2021

    I am a past client of this provider

    They were great. It is wonderful that they did his care but they could have done some of the exercises like using our dumbbells. If we needed them we would call them again. I suggested certain things that could be done with my husband when I was away but he never got out of his chair. He had little exercises that he was supposed to do every day. He told me right away that they just sat there and talked the whole time. That was a little disappointing.

    Bonnie M_11

    5

    April 6, 2021

    I am a past client of this provider

    It helped us immensely. It allowed us to leave the house once in awhile. It shared the responsibility. All the staff was very accommodating and caring for my family. I felt very cared for.

    Janet T_7

    5

    March 18, 2021

    I am a current client of this provider

    He is very dependent with dementia and being 93 he has to have constant care and can not be left alone. They help him get dressed. I would tell them that they are dependable, responsible, caring and efficient.

    Claire Z

    5

    March 11, 2021

    I am a current client of this provider

    They've brought a lot of cheerfulness and good care. I have a good caregiver and they're very pleasant. I have no problems with them.

    Walter H_8

    5

    February 22, 2021

    I am a current client of this provider

    They make my daily life much more durable and they help me and my wife out. I like that they have high standards where they train the caregivers.

    Betty M_17

    5

    February 5, 2021

    I am a current client of this provider

    They do what they are asked to do. The caregivers who they have sent are great.

    Ellen P_3

    5

    February 5, 2021

    I am a past client of this provider

    They were here for my needs and during the night. They were always here. I like how pleasant and cordial they were.

    Jeff C_5

    5

    February 3, 2021

    I am a past client of this provider

    It was nice to have care at home. They helped to make things feel better. They are very professional and responsive.

    Luana "

    5

    January 25, 2021

    I am a past client of this provider

    The care workers that were assigned to my brother were very helpful. I liked the employees that they have good follow up.

    Dale B_12

    5

    January 12, 2021

    I am a current client of this provider

    They have done just about everything that I have asked them to. I like that you can call them and they take care of your needs.

    Anonymous_4392

    5

    January 9, 2021

    I am a current client of this provider

    I feel more confident at night. They've got pleasant people to help me.

    Andrine "Andi" K

    5

    January 8, 2021

    I am a current client of this provider

    They are not allowed to do so many things, everything is categorized with what she can and can't do. They do a good job and know what they are supposed to do.

    Anonymous_4427

    5

    January 6, 2021

    I am a current client of this provider

    He hasn't complained once about the service! I like that they are on time, reliable, and attentive to my husband.

    Barbara B_30

    5

    December 22, 2020

    I am a past client of this provider

    She was bedfast. If she needed her clothes changed, they would do that. They showed up right on time.

    Anonymous_4333

    4

    December 19, 2020

    I am a current client of this provider

    I have no idea other than to keep trying the best they can. They have helped because they have been there when I've needed them and they seem to really want to help. I like that they are well organized and the people they have sent are well trained.

    Fran S_3

    5

    December 16, 2020

    I am a past client of this provider

    We use them and they help in everything we needed. The ladies that they send us to respond to our needs.

    Linda B_40

    5

    December 16, 2020

    I am a current client of this provider

    They were so supportive of in everything. They cheered me on. It has been on time and they are very kind. There was not "oh poor you" or anything like that.

    Deanna B_3

    5

    December 9, 2020

    I am a current client of this provider

    They've been very helpful. They take a lot of pressure off of me. It helps my mom because she's not sitting around looking at things that need to be done that she can't do. They're very easy to work with.

    Mary V_9

    5

    December 3, 2020

    I am a current client of this provider

    I couldn't manage without them, they do all the things I need to have done without asking or repeating a request. They know what I need. I like their professionalism and how they take care of me and my husband. They are attentive and kind. They are they for us.

    MaryLou B

    5

    November 25, 2020

    I am a current client of this provider

    My sister and I have to live with my dad because he can't be left alone. If it weren't for them I would have to shower him on top of everything else I am doing. They have been good with working with us. They gave us more hours at the beginning of this pandemic and they have been doing so much for us.

    Provider Response

    Thank you! We appreciate the feedback and we're very happy to work with you to find a great, affordable solution for you. We pride ourselves on giving the care and support families and clients need. It’s great to hear from you.

    Kay M_5

    5

    November 5, 2020

    I am a current client of this provider

    They allow me to do errands outside the home. They are responsive.

    Kena C

    5

    November 5, 2020

    I am a current client of this provider

    I am in Canada and they help her get her to the doctors office. I like that we struck up a good relationship with Laurie. They have been reliable ever since.

    Bruce H_4

    5

    November 5, 2020

    I am a past client of this provider

    She was getting help with cooking. They picked things up for her. They did a good job on picking a person to look after my wife. They were easy to work with.

    Catherine "_1

    5

    November 5, 2020

    I am a current client of this provider

    They spend time with him. They talk with him. It is more of a visit. The people they have sent have mostly been really good.

    Anonymous_4138

    1

    October 27, 2020

    I am a past client of this provider

    When they came I had to spend an hour explaining what to do. I wouldn't recommend them ever. They could have better trained people. They changed people a lot.

    Provider Response

    We are very sorry to hear that you were dissatisfied with the care provided – we ask our clients to let their Care Managers know whenever they have any concerns so that we may address them right away. We also understand that sometimes a caregiver just isn’t a good fit and finding the right one occasionally takes a couple tries. We are always willing to do what we can to meet the needs of our clients and work with them. One way we do this is to ask our clients for detailed information on what they need completed, this way we can put all of this information into their unique Plan of Care that we require our caregivers to follow.

    Marcia T_1

    5

    October 27, 2020

    I am a current client of this provider

    They give me time to recoup. They gave me time to rest and get away that way I can have more quality time with him. I like everything about this agency.

    Linda R_18

    5

    October 22, 2020

    I am a current client of this provider

    The caregiver clicked with my mom. She provides companionship. When the schedule is changed we do not get notified.

    Marian R_3

    5

    October 6, 2020

    I am a current client of this provider

    Meeting my needs and what they are. I like their adaptability to what they are able to do.

    Victor S_2

    4

    September 29, 2020

    I am a past client of this provider

    We had a good caregiver. She was reliable, prompt and very personable. She was able to accommodate all of our requests. They were available on the schedule when we needed them, at no cost to us.

    Lynn S_15

    5

    September 24, 2020

    I am a current client of this provider

    They support him well. They are friendly and efficient.

    Cindy M_12

    5

    September 4, 2020

    I am a past client of this provider

    They got him dressed and if he had to go to the bathroom they helped him. I have already recommended them. Most of them were really good.

    Darlene S_6

    5

    September 4, 2020

    I am a current client of this provider

    They make things a little bit easier for me. They do their job.

    Robin A_2

    5

    August 20, 2020

    I am a current client of this provider

    The services are very helpful.They are adaptable to the schedule. We have had good care and good scheduling.

    Laura H_16

    5

    August 17, 2020

    I am a current client of this provider

    I think it is a combination of allowing her to stay in her home, and they have allowed her to stay independent. They make me feel safe with their care. Sharon is my stepmom, and I don't live close to her, but I am the POA, and the caregiver has been outstanding.

    Michael "

    5

    August 5, 2020

    I am a past client of this provider

    It gave me a little rest. They were very personable and attentive to her needs.

    Jerry T_4

    5

    July 21, 2020

    I am a past client of this provider

    We were desperate and needed someone to sit with my mom 24/7 and they were responsive to that need and took care of that right away. They were very timely. I liked that they were responsive and that my mother liked them.

    Anonymous_3852

    5

    July 10, 2020

    I am a current client of this provider

    The care manager and everyone I have worked with have been excellent. They make sure he is taken care of while I am out of state.

    Anonymous_3583

    3

    March 21, 2020

    I am a past client of this provider

    I didn't need the full coverage that they provided and I told them that and it was too expensive for the little care that I needed. The upper level wasn't communicating well to the caregivers. They only seemed interested in money. If someone that needed more service that was bed ridden was to need it I'd recommend it more but for what I needed it wasn't a good match.

    Provider Response

    We are sorry to hear that you were not satisfied. We strive to resolve any issues or concerns as quickly as possible when a Client expresses it to their Care Manager. We aim to improve the quality of life for those we serve which includes our caregivers, much of the cost of care goes back to providing our caregivers with competitive income and benefits.

    Clyde J_1

    5

    March 18, 2020

    I am a current client of this provider

    She likes the person a lot and helps me a lot too. The chemistry works very well with my wife and the caregivers.

    Ann H_17

    4

    March 12, 2020

    I am a past client of this provider

    It was very helpful and necessary for me. A few of the people who came were not as skilled as I would have liked.

    Thea S

    5

    March 10, 2020

    I am a current client of this provider

    I don't have to worry about her. They appear to have enough staff to keep all of the shifts filled for my mother. They worked quickly to find a replacement. I like the online access to the schedule of caregivers and the ability to see their checklists for the tasks that are done on each shift.

    Kim G_6

    5

    March 6, 2020

    I am a past client of this provider

    I woke up one morning and couldn't walk and I called Lori and even though it was the weekend, she showed up with someone new who never left. They were always there regardless of anything. They would be there. If someone couldn't show, they got someone else to come out.

    Marlys B

    5

    February 24, 2020

    I am a current client of this provider

    She will do laundry, clean the kitchen, and come up behind me and finish things that I wasn't able to finish without me having to ask. The caregivers as a whole are easy to be around and know what they're doing. Every once in a while, I'll get someone young who I need to train a little, but they're willing to work.

    Karen B_19

    5

    February 13, 2020

    I am a past client of this provider

    I couldn't put any weight on my foot until I saw the surgeon, and I was very thankful to have him. They took me down to see my surgeon. The driver did an excellent job. He got me there on time, and I asked him to go in to the doctor with me.

    Elizabeth T_8

    5

    February 11, 2020

    I am a current client of this provider

    They are able to bring her out when the family is not able to. They are very friendly, professional, and punctual.

    Joanne B_2

    4

    February 5, 2020

    I am a past client of this provider

    They made sure she ate. I forgot to emphasize the exercise that she needed. That should have been the focus. My mom only had caregivers for 30 minutes 5 days a week. At one point, it was 5 different people, and she had mild dementia. They were nice. We wish that we could get that down to two caregivers.

    Provider Response

    We certainly understand the unique challenges of mild dementia and whenever possible we set up a regular schedule of caregivers. 30 minute shifts do make it more challenging to set that consistency up; whenever possible we strive to keep the number of caregivers going through the home to a minimum.

    Pat W_8

    5

    January 24, 2020

    I am a current client of this provider

    They try to be really helpful. They get me ready for bed. They do it in a timely way and very comfortable. There are one or two that occasionally have problems with the pains in my legs. Most of them are really careful. They keep asking me how I am and evaluate my needs. I have a good time talking to them. I like talking to young people. I like that they are interesting people. Most are caring and take care of me. Most of them know exactly what to do without me having to tell them too much.

    Almer and Leona Z

    5

    December 20, 2019

    I am a past client of this provider

    They help by being available when we most need them. I like that they are prompt and have good caregivers.

    Marion O_1

    5

    December 19, 2019

    I am a current client of this provider

    I called them a family that I wish I had. Laurie is her case manager. I called Sharon. They are so responsive to our needs. Laurie is really special. This is my second go-around with Right at Home. I've had several different caregivers because my mom's needs keep changing. We have seen a lot of different caregivers. There was only one that wasn't good.

    Sue B_10

    5

    December 18, 2019

    I am a current client of this provider

    She enjoys it, she talks there ear off. We don't have to be on a weekly basis, we can just call and find out if they are available for the date we need.

    Donnie R

    5

    December 14, 2019

    I am a past client of this provider

    They did whatever she needed. I never had to cook or clean. They were excellent. There was one gal that didn't want to do very much. The other gals were always friendly with my wife, and my wife's face lit up when they came.

    Carl H_4

    5

    December 10, 2019

    I am a past client of this provider

    They were there to comfort her and reassure her. Things were done right. They interacted with my wife real well, and we didn't have any real problems. If there was a problem, it was addressed.

    Anonymous_3018

    2

    December 5, 2019

    I am a past client of this provider

    It depended on who was here. They could have listened to what I needed and not send people who had so many problems. They did a lot of complaining about their personal lives. I had some good caregivers, but most were not. At first it was excellent, but then it started declining after that.

    Provider Response

    We do our best to match our clients with the right caregiver based on factors such as location, skill level, and temperament. Despite best efforts, it’s not always a good fit and we completely understand; when a client informs us that there is not a good fit we do our best to replace the caregiver with another one as quickly as possible.

    Becky C_3

    5

    November 21, 2019

    I am a current client of this provider

    They provide her with companionship. They are very informative.

    Jill K_2

    5

    November 19, 2019

    I am a current client of this provider

    They help with my mom's confusion because she suffers from dementia, so they help her emotionally. They do an excellent job.

    Carolyn L_1

    4

    November 16, 2019

    I am a current client of this provider

    It allows my husband and me to get out of the house and go to events that I normally miss because I do not know what to do with my mother-in-law. It has to do more with the policies. They want a week's notice when help is needed, and sometimes that is not an option. They are not convenient.

    Christy M_2

    4

    November 15, 2019

    I am a current client of this provider

    They help me transfer, do arm-and-arm walking, open bottles, prepare meals, and provide companionship. They do very well at all of it. They need to provide medical for their employees. The caregivers are leaving because of that. They stay with me for a while, then they leave.

    Ann W_7

    5

    November 14, 2019

    I am a current client of this provider

    My loved one is so happy to be home. Being at home has just been so important to her, and her quality of life is so much better than it was at my old nursing home. Her family is happy, and it's just a good thing. I have already recommended them, and they are outstanding. The caregivers are excellent. This client of mine would not still be alive if she was not receiving the one-on-one care that she has.

    Anonymous_2774

    4

    November 12, 2019

    I am a current client of this provider

    The biggest thing is that quite often I have new people. Some of the younger ones go to the university and are still being trained. They have such a turnover in the caregivers, but they really try hard, and I usually end up with someone. I have enjoyed everyone who has been here, except for one or two.

    Shelia T

    5

    October 29, 2019

    I am a current client of this provider

    I cannot be there every day or even once a week, and they provide entertainment, self-care, and companionship. I like their professionalism. They always notify me if my loved one needs something or if something comes up. They are always available by phone.

    Anonymous_2650

    5

    October 25, 2019

    I am a current client of this provider

    She wouldn't be able to live in a senior living home without them. The caregiver relates really well to my loved one.

    Anonymous_2592

    3

    October 14, 2019

    I am a past client of this provider

    The visiting staff could have been more proactive. They could train their visiting staff to engage a little more with their clients.

    Anonymous_2642

    4

    October 8, 2019

    I am a past client of this provider

    They kept her safe, provided companionship, good socialization, and improved their quality of life. Right At Home was able to step in and provide vital care and piece of mind, when I couldn't. They need to improve their staffing turnover.

    Becky

    5

    October 8, 2019

    I am a current client of this provider

    We chose Right at Home Northwest Washington for my mother, and it's working out great. The communication between us and the agency is great, and every one of of the caregivers that I have met are wonderful. The price is well worth the hourly rate. The agency has been very accommodating, and they have totally filled the two hours for two days a week that we asked for. They basically provide companion care. We just needed someone for her to hang out with.

    W. Lynn

    5

    February 20, 2019

    I am a current client of this provider

    Every time I have a problem, I feel like I can just hand it over to them and trust that they will take care of it. They don't charge for unnecessary things. My mom had a loved one left her, and the caregiver gives her companionship and makes her feel like she isn't alone. The caregiver has a very calm presence.

    Mike

    5

    October 9, 2018

    I am a current client of this provider

    Right at Home has been very prompt and the people have been very engaging with my mother. They've addressed any concerns right away. They have great communication and timeliness. There hasn't been a single time they haven't shown up. They're also very professional. They help with whatever my mom feels she can't do herself. My mom really enjoys being with them.

    Mary Lou

    5

    July 31, 2018

    I am a current client of this provider

    Right at Home is very willing to work with me and my Dad. The caregivers are going above and beyond right now. They help him shower and help him with his medications. They have been very accommodating. They are very helpful and definitely care about his meds and what we need as a family. I just recommended them to my neighbor.

    Daughter of Humo

    1

    April 21, 2017

    I am a past client of this provider

    I hired right at home to,find caregivers for two shifts a day for my father in Hospice care. They were hire on Thurs and were to start Sat. I was told I would pay a 20% surcharge be cause of immediate need. They DI not fill any shifts during the weekend and filled one shift Monday morning.,at noon on Monday they still had not hired anyone to fill the 4:30 shift. Terry did not stay in touch, I had to continually call them for updates. These people failed my father and I and I would never recommend anyone to use them under any circumstances.

    Provider Response

    We are sorry to hear that you were not satisfied with our efforts to respond to your urgent request for care for your father in hospice. End-of-life situations are particularly stressful for the family members and we do our best to reduce that stress level in everything we do. We are sorry that that was not the case for your experience with us. We normally require 7 days to service a new client but will make an exception in urgent cases. The urgency surcharge is used to pay overtime and extra incentives to staff a shift on short notice. We never guarantee that we can fill an urgent shift, only that we will do our best to staff it and, If we cannot staff it, we do not charge for it. We have highlighted your dissatisfaction with the level of communication with our Care Manager, Terri. Thank you for your feedback and we wish you all the best. Steve & Sharon Morris, Owners

    Bonnie P.081285

    5

    January 27, 2017

    I am a current client of this provider

    The services have helped most because they’ve allowed me to have freedom to go back to work while my grandma is being cared for. Right at Home is my first go to, over any other providers I've used. One thing that has impressed me is that Right at Home is right up front and they say and do what they say they will do. The Right at Home office is very good. I'm impressed with their communication skills.

    Janet Robertson

    5

    January 18, 2017

    I am a current client of this provider

    Right at Home impressed me when I needed somebody, and I called that day and they responded immediately and I got everything organized. I appreciated how quickly Right at Home was able to assemble caregivers, and that they made sure that there was always someone available. The office always came through when finding a caregiver, even if I was late in contacting them.

    Ellene Yorks

    5

    January 11, 2017

    I am a current client of this provider

    Right at Home was recommended to us. Right at Home is impressive and professional. I appreciate how high the standards are, the good and caring caregivers, and that they have been very flexible. The office staff addresses questions or concerns right away. I like the billing set up.

    Marc Youngs

    5

    January 6, 2017

    I am a current client of this provider

    Right at Home has impressed me by listening to me. The communication is good because when I need something, I hear from them. Right at Home is a good company because they listen to me and matched a good caregiver to me. The caregiver is a good match for me because she understands me. I didn’t know what to expect when I first started with Right at Home but they have exceeded my expectations.

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