Right at Home San Antonio

Offers Home Care

56 Reviews
Call (210) 756-2663
Right at Home San Antonio (210) 756-2663
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Reviews of Right at Home San Antonio

56 Reviews Write a review

Home Care Reviews for Right at Home San Antonio

May 21, 2021

By Phyllis B_10

I am a current client of this provider

It gives me peace of mind to know my sister is taken care of. They are responsive and they give personalized care.

April 09, 2021

By Laura C_15

I am a current client of this provider

The caregivers take care of all her needs. They feed her. The caregivers help clean up the place. They also help bathe her. Right at Home is very personable.

March 12, 2021

By Karen L_24

I am a past client of this provider

They took good care of my sister and made sure that she was safe. They were available right away. We always had a caregiver.

February 05, 2021

By Julie D_2

I am a current client of this provider

The services help my parents do things that they had to do by themselves before. Our caretaker has provided a good experience for us.

December 18, 2020

By Victor F_1

I am a current client of this provider

I am completely helpless so all of their services are needed. They are satisfying my wants and needs since I am handicapped.

October 13, 2020

By Wylan W_2

I am a current client of this provider

They provide daily meal services. They need to improve on their intercommunication concerning their requirements for reporting on their licensing.

March 20, 2020

By Anonymous_3423

I am a current client of this provider

They would do the laundry and help be with my mother so I can get out of the house. One of the ladies came in with a cold and didn't have a mask.

February 20, 2020

By Jeri C_1

I am a current client of this provider

The caretaker that is there now sent me pictures that she had taken of my father fishing and that was very touching. They are reliable, sincere, and comforting to my father. I have not had an issue since day one and now we are going on 8 months.

January 28, 2020

By Kyle P

I am a past client of this provider

The aide was helpful. She gave tips and tricks for me to do when she wasn't here. The owner was very personable.

November 21, 2019

By Anonymous_2724

I am a current client of this provider

I think that she should have consistency. They have sent some out that have been excellent, and we have tried to hold onto them, but there have also been some that have been highly questionable. I was a little frustrated because my loved one is 97 with Alzheimer's, so it is very confusing when she has different people.

November 12, 2019

By Kathy S_27

I am a current client of this provider

The services are helpful because I know that I can leave and go to work. They do a good job matching my parents with the kind of caregiver who I'm looking to take care of their needs.

October 21, 2019

By Shanna M

I am a current client of this provider

It has tremendously helped us! They have helped by taking care of my father-in-law. I like the ease of having them take care of our insurance, and having a good caregiver.

September 24, 2019

By Patti W

I am a current client of this provider

They help bath her daily, which is most helpful. I like that they are taking care of my mother and are meeting all of her needs as far as health goes.

August 19, 2019

By Cina L

I am a current client of this provider

They have helped me the most by giving me peace of mind. I don't have to worry. I like that they are very easy to get a hold of.

August 02, 2019

By Magda

I am a past client of this provider

Our experience with Right at Home San Antonio was bad. They failed to show up, leaving my father and mother in their beds on Father's Day. We showed up at 2:00 in the afternoon, but they were still in bed. They had nothing for breakfast, no medicine, no water, and their clothes and diapers weren't changed. They were left in bed from 7:00 p.m. until around 2:00 to 3:00 in the afternoon. There were also missed medication dosages. It was a really bad experience. Their tasks included getting them cleaned up and dressed, having them sit up in the living room, making them breakfast, doing some laundry, and basic things like that. They came seven days a week for eight hours a day. I wouldn't recommend them.

Provider Response

I always take great care to ensure each of our clients and their families are treated how I want my mom and dad treated. That is a philosophy I try to live up to every day. I'm so sorry for what happened on the shift you described and the unavoidable series of events that made the assigned caregiver unavailable for that morning shift. It was my honor for our team of professional caregivers to provide our services for every other scheduled shift after this one unforeseeable and unfortunate situation that I truly regret. -Agency Owner

July 18, 2019

By Anonymous_2188

I am a current client of this provider

They give me the confidence to live alone, especially with my health issues. I like being able to know that I can get in touch with someone quickly. We have liked the personnel and all of the people that have come to work with us.

June 21, 2019

By Denise M_6

I am a past client of this provider

My dad was living alone, and I live out of town. I could not have done this without a caregiver to help my dad. I liked that they were always very thoughtful about my dad. I liked the administration, because they were always pretty responsive to me.

April 15, 2019

By Nancy K_4

I am a current client of this provider

They help me by providing 24/7 services. I would not be able to survive without the services. They can evaluate the new hires to make sure they are qualified.

March 14, 2019

By Linda C_14

I am a past client of this provider

They drove me home from the hospital, and they assisted me in the bathroom. They did anything that I needed. They did everything that I needed.

January 09, 2019

By Ivy H

I am a current client of this provider

They take my dog for a walk or play with him if he's lonely. They are smart and caring.

November 28, 2018

By Herb B

I am a past client of this provider

They helped with grocery shopping, and that was very important to me. They really focus on the patient and the their needs.

September 27, 2018

By Norma Z

I am a current client of this provider

They are very professional. They are personable with my mother. She likes them and she is well-cared for. They supply a personable person to take care of my mother. They clean the house, feed her, and help her with exercises.

August 29, 2018

By William K

I am a current client of this provider

They get along well with my dad and he feels comfortable with them. He has gotten used to them and their personalities blend really well. My dad has Alzheimer's, so they have been good with guiding and getting him through his evening routine and getting him to bed.

July 25, 2018

By Gilbert A

I am a current client of this provider

It is a great experience. They help my wife and they do a good job and they do extra things.

July 17, 2018

By Rose M

I am a past client of this provider

They are all very aware of cleaning up after themselves. For me, it was in my home, so it was hard to have people in my home all the time. My loved one had someone here to watch over her.

June 25, 2018

By Wylan W

I am a current client of this provider

Our home health provider is very sensitive and patient. They give peace of mind and make sure my parents are taken care of properly.

May 16, 2018

By John F

I am a current client of this provider

They seem to care about what is going on around here. They give me the time to get my mom out of the house.

April 26, 2018

By Claes W

I am a current client of this provider

They have good, punctual people working. They are flexible with the timing and when I need them. We use them about 8 hours a week, and they are very flexible. My wife likes the caretakers very much. They do a lot of things together, and I appreciate it. It helps me a lot.

March 20, 2018

By Anonymous

I am a current client of this provider

They have miscommunication between the staff and the management. The first few caregivers didn't understand what the tasks were that had to be performed. Our current one is better, and they understand exactly what they need to do for my loved one. A caregiver was looking to provide only health assistance. The task at hand was more house-care help than healthcare help. The provider showed up the first day dressed incorrectly. We struggled the whole day, and it was an uncomfortable situation because we overheard them telling the management that this isn't what they thought it would be.

March 20, 2018

By Javier S

I am a current client of this provider

The caregiver seems to be loving and caring for my mother. When the caregiver is there, I don't worry about Mom. I am able to relax and take care of other things.

March 20, 2018

By Katherine S_2

I am a current client of this provider

The representative is very good and very professional. She makes sure that someone is there, no matter what. Right at Home sends quality people who can take care of their clients. They allow me to be able to go to work still with peace of mind that someone professional and knowledgeable is taking care of my parents.

March 13, 2018

By Patricia P

I am a current client of this provider

They provide good service. They are on time, and I have used them twice. The first time I used them for longer. I don't have to get him out and take him myself.

February 14, 2018

By Carlos R

I am a current client of this provider

We were able to get the perfect caregiver for my loved one. My loved one has really bonded with the caregiver.

December 11, 2017

By Jimmy C

I am a current client of this provider

I would tell a friend that Right at Home has been very polite and super. Right at Home has made life easier by providing personal care for my loved one.

November 13, 2017

By Kathy S_11

I am a current client of this provider

Right at Home sent out caregivers who were fantastic and there to really help me and be there for my parents. Over all the companies that I interviewed, Right at Home was the best. Right at Home has really helped my parents improve in health.

September 21, 2017

By Howard K

I am a past client of this provider

I would recommend Right at Home because they were fine, we just wanted to try something else. The caregivers helped my father get to the restroom because he has bad knees.

August 24, 2017

By Olivia L

I am a past client of this provider

Right at Home had been excellent and they had someone on call all of the time. They were nice people. Right at Home had found someone to take care of my dad.

December 29, 2015

By Ernest Dela Cruz

I am a current client of this provider

Great communication, friendly, and accommodating to our needs.

December 25, 2015

By Agnes7

I am a current client of this provider

She is my companion and caregiver. She is a very nice person.

December 18, 2015

By Refuqia Cucs Flores

I am a current client of this provider

Caregiver Linda M. was the most gracious person to visit us and tell us about what they do. I truly respect and happy to have to talk to when needed. As for Linda, my caregiver, I could not say enough and all of my family of how loving she has been with us especially me. I appreciate the care and loving and understanding.

December 18, 2015

By Jerome S.

I am a past client of this provider

They have taken good care of me and my needs for a few years.

December 16, 2015

By James M.

I am a current client of this provider

Right at Home has been very caring about all my needs. They are sincere and wonderful people. Our caregiver Camille Collie is a beautiful wonderful caring parson. I recommend a raise for her.

September 30, 2015

By Edward Stellmacker

I am a current client of this provider

I'm very happy I found Right at Home to help me stay in an independent living facility. They also selected a very competent housekeeper to do everything I can no longer accomplish. Of all providers I have used before, Right at Home is the very best.

September 30, 2015

By Valerie Kuziar

I am a current client of this provider

Excellent company to work with. Very compassionate and caring!

April 29, 2015

By Kathy110154750

I am a current client of this provider

Dear Mr. Collins, My name is Kathy and my mother is Joan. My mother is frail and needed help at home (to age in place). Without going too much into the past, I just want to take a few minutes to tell you that your staff that took over my mother's care are exceptional women!!! Not only are they great and what they do – they were and are always available to me and more importantly to my dear mother. First, let me start with my feelings about Tammy. Tammy has never let me or my mother down and has always understood the complexity of my mother's home life. It seems that Tammy is inspired by trying to figure out the best plan of care and actions needed for each client. I have never met Tammy but the connection I feel for her cannot be explained. She is NEVER too busy to talk to me or to help my mother. She has done home visits and safety checks on my mother just because she thought it was the best thing for my mom. Her commitment to her clients and job are a rare combination to find. I can never thank her enough for her promise she made to help me with my mother. She kept her promise and she never backed down from her promise. Now let me talk about Monique. I cannot say enough about her. She was so kind and good to my mother. She told me that she worries about my mom and feels that she needs to take care for her as much as she can to be sure that my mother is OK. I have never known someone that is so young that feels that way about an older person. She is a blessing. My mother was very attached to Monique as well. My mother's health is failing fast and Monique contacted me to let me know that my mom seemed weak. I then advised Joe to call 911 (Joe is mom's significant other). Monique stayed with my mom while EMS was there and provided the vital information they needed. Mom was then taken to Methodist Hospital last evening. She is stable for now. She will not return home and we tried to give her that but it cannot be done. Just know this – thanks to Tammy and Monique my mother stayed in her home as long as we could keep her there. I depended on your staff to be my eyes and ears for me and they NEVER let me down. I hope you share this letter with these wonderful ladies and give them whatever reward you deem as fit. Thank you.

April 27, 2015

By Mike102914850

I am a current client of this provider

I came across Right at Home on the internet. I chose it because they are local, and they answered the phone. It is good service. It is a little pricey, but it is kind of the going rate. The work ethics are good, and they have been a big help. They take care of mother by changing her beddings, changing her diaper, and doing some light housework. They came out here, and a week later, they give me the bill.

May 12, 2014

By H.M Adams

I am a current client of this provider

We have been blessed to have the care, understanding, and support. We don't have to go through a machine to talk to anyone. You are always available. Marlene is doing a great job!

April 17, 2013

By Barb5

I am a current client of this provider

We've been with RAH for 6 years. They work with us to provide the best care possible for Mom. If she needs something extra or a different type of caregiver they help us immediately. All personnel are friendly and accomodating.
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About Right at Home San Antonio


Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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Right at Home San Antonio

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