Right at Home San Antonio

Our experience with Right at Home San Antonio was bad. They failed to show up, leaving my father and mother in their beds on Father's Day. We showed up at 2:00 in the afternoon, but they were still in bed. They had nothing for breakfast, no medicine, no water, and their clothes and diapers weren't changed. They were left in bed from 7:00 p.m. until around 2:00 to 3:00 in the afternoon. There were also missed medication dosages. It was a really bad experience. Their tasks included getting them cleaned up and dressed, having them sit up in the living room, making them breakfast, doing some laundry, and basic things like that. They came seven days a week for eight hours a day. I wouldn't recommend them.

They give me the confidence to live alone, especially with my health issues. I like being able to know that I can get in touch with someone quickly. We have liked the personnel and all of the people that have come to work with us.

My dad was living alone, and I live out of town. I could not have done this without a caregiver to help my dad. I liked that they were always very thoughtful about my dad. I liked the administration, because they were always pretty responsive to me.

They help me by providing 24/7 services. I would not be able to survive without the services. They can evaluate the new hires to make sure they are qualified.

They drove me home from the hospital, and they assisted me in the bathroom. They did anything that I needed. They did everything that I needed.

They take my dog for a walk or play with him if he's lonely. They are smart and caring.

They helped with grocery shopping, and that was very important to me. They really focus on the patient and the their needs.

They are very professional. They are personable with my mother. She likes them and she is well-cared for. They supply a personable person to take care of my mother. They clean the house, feed her, and help her with exercises.

They get along well with my dad and he feels comfortable with them. He has gotten used to them and their personalities blend really well. My dad has Alzheimer's, so they have been good with guiding and getting him through his evening routine and getting him to bed.

It is a great experience. They help my wife and they do a good job and they do extra things.

They are all very aware of cleaning up after themselves. For me, it was in my home, so it was hard to have people in my home all the time. My loved one had someone here to watch over her.

Our home health provider is very sensitive and patient. They give peace of mind and make sure my parents are taken care of properly.

We have had above average and care to detail patient care. It allows her to stay at home.

They seem to care about what is going on around here. They give me the time to get my mom out of the house.

They have good, punctual people working. They are flexible with the timing and when I need them. We use them about 8 hours a week, and they are very flexible. My wife likes the caretakers very much. They do a lot of things together, and I appreciate it. It helps me a lot.

They have miscommunication between the staff and the management. The first few caregivers didn't understand what the tasks were that had to be performed. Our current one is better, and they understand exactly what they need to do for my loved one. A caregiver was looking to provide only health assistance. The task at hand was more house-care help than healthcare help. The provider showed up the first day dressed incorrectly. We struggled the whole day, and it was an uncomfortable situation because we overheard them telling the management that this isn't what they thought it would be.

The caregiver seems to be loving and caring for my mother. When the caregiver is there, I don't worry about Mom. I am able to relax and take care of other things.

The representative is very good and very professional. She makes sure that someone is there, no matter what. Right at Home sends quality people who can take care of their clients. They allow me to be able to go to work still with peace of mind that someone professional and knowledgeable is taking care of my parents.

They provide good service. They are on time, and I have used them twice. The first time I used them for longer. I don't have to get him out and take him myself.

We were able to get the perfect caregiver for my loved one. My loved one has really bonded with the caregiver.

I would tell a friend that Right at Home has been very polite and super. Right at Home has made life easier by providing personal care for my loved one.

Right at Home's caregivers are very courteous, nice, and helpful. I've been very pleased with Right at Home's services and they have made it easier for me to take care of my loved one.

Right at Home sent out caregivers who were fantastic and there to really help me and be there for my parents. Over all the companies that I interviewed, Right at Home was the best. Right at Home has really helped my parents improve in health.

I would recommend Right at Home because they were fine, we just wanted to try something else. The caregivers helped my father get to the restroom because he has bad knees.

Right at Home had been excellent and they had someone on call all of the time. They were nice people. Right at Home had found someone to take care of my dad.

Great communication, friendly, and accommodating to our needs.

She is my companion and caregiver. She is a very nice person.

Caregiver Linda M. was the most gracious person to visit us and tell us about what they do. I truly respect and happy to have to talk to when needed. As for Linda, my caregiver, I could not say enough and all of my family of how loving she has been with us especially me. I appreciate the care and loving and understanding.

They have taken good care of me and my needs for a few years.

Right at Home has been very caring about all my needs. They are sincere and wonderful people. Our caregiver Camille Collie is a beautiful wonderful caring parson. I recommend a raise for her.

I'm very happy I found Right at Home to help me stay in an independent living facility. They also selected a very competent housekeeper to do everything I can no longer accomplish. Of all providers I have used before, Right at Home is the very best.

Excellent company to work with. Very compassionate and caring!

Dear Mr. Collins, My name is Kathy and my mother is Joan. My mother is frail and needed help at home (to age in place). Without going too much into the past, I just want to take a few minutes to tell you that your staff that took over my mother's care are exceptional women!!! Not only are they great and what they do – they were and are always available to me and more importantly to my dear mother. First, let me start with my feelings about Tammy. Tammy has never let me or my mother down and has always understood the complexity of my mother's home life. It seems that Tammy is inspired by trying to figure out the best plan of care and actions needed for each client. I have never met Tammy but the connection I feel for her cannot be explained. She is NEVER too busy to talk to me or to help my mother. She has done home visits and safety checks on my mother just because she thought it was the best thing for my mom. Her commitment to her clients and job are a rare combination to find. I can never thank her enough for her promise she made to help me with my mother. She kept her promise and she never backed down from her promise. Now let me talk about Monique. I cannot say enough about her. She was so kind and good to my mother. She told me that she worries about my mom and feels that she needs to take care for her as much as she can to be sure that my mother is OK. I have never known someone that is so young that feels that way about an older person. She is a blessing. My mother was very attached to Monique as well. My mother's health is failing fast and Monique contacted me to let me know that my mom seemed weak. I then advised Joe to call 911 (Joe is mom's significant other). Monique stayed with my mom while EMS was there and provided the vital information they needed. Mom was then taken to Methodist Hospital last evening. She is stable for now. She will not return home and we tried to give her that but it cannot be done. Just know this – thanks to Tammy and Monique my mother stayed in her home as long as we could keep her there. I depended on your staff to be my eyes and ears for me and they NEVER let me down. I hope you share this letter with these wonderful ladies and give them whatever reward you deem as fit. Thank you.

I came across Right at Home on the internet. I chose it because they are local, and they answered the phone. It is good service. It is a little pricey, but it is kind of the going rate. The work ethics are good, and they have been a big help. They take care of mother by changing her beddings, changing her diaper, and doing some light housework. They came out here, and a week later, they give me the bill.

We have been blessed to have the care, understanding, and support. We don't have to go through a machine to talk to anyone. You are always available. Marlene is doing a great job!

Excellent service - courteous and pleasant.

We've been with RAH for 6 years. They work with us to provide the best care possible for Mom. If she needs something extra or a different type of caregiver they help us immediately. All personnel are friendly and accomodating.

Doing a good job.