We selected Amcare Pro from a list provided to us by the case worker at the hospital for my dad. She spoke highly of their care. We didn't know what to expect, but were pleasantly surprised when their office staff called us. They went over the services and what to anticipate putting my dad at ease.
I was very impressed with the nurse that came out. She was very friendly and patient and mostly importantly my dad likes her. Everything has gone well so far.
Amcare Pro Home Health
Offers Home Care and Home Health Agencies
19 Reviews
Call
(800) 973-1841
Reviews of Amcare Pro Home Health
Home Care Reviews for Amcare Pro Home Health
October 26, 2017
I am a current client of this provider
July 21, 2016
I am a past client of this provider
I was fortunate to hire Amcare pro on behalf of my 93 year old mother after the previous caregiver company attempted to essentially double her agreed upon rates. My bed-bound mother required 24 hour in-home care and Amcare pro diligently worked to quickly put together a great team of experienced and caring companions. But I believe what sets Amcare pro apart from the series of other companies I had dealt with, was their management staff's professionalism and honesty. They prioritized providing good service to the client over that of solely making a profit, unlike many of other in-home care providers. When it came time to move my mother from Texas to Virginia to be near her family, Amcare pro made every effort to make the transition smooth. In short, I highly recommend them.
April 22, 2016
I am a current client of this provider
We were referred to this company by the nurse at Charlton Methodist. Their rep showed up within a few hours and talked us through their programs and gave us a deep insight into home health and all available options of care. This was our first encounter with home health services & so we were not aware of what to expect. She was very patient with my husband and joked with him...he felt very comfortable. We started services the next day. We really like the attendant that comes to bathe my husband & the male nurse we requested.
March 12, 2015
I am a current client of this provider
We've been impressed with this company's follow-up and promptness. Just started services for our dad this week.
The nurse and therapist seem knowledgeable.
January 16, 2015
I am a current client of this provider
Our family has been with this company since 2011. First my dad was diagnosed with Alzheimer's and we used their caregivers in his last stages. Recently my mother's condition has deteriorated and she has become bed bound. Fortunately, they still have the same caregivers working for them and they were able to get the same caregivers that cared for my dad to care for our mom. My sister and i are very grateful to have them.
June 11, 2014
I am a current client of this provider
i would highly recommend this company for their responsiveness & flexibility. due to several family members making frequent trips to visit my dad, our weekly schedules changed constantly . the aides, therapists and nurses were very accommodating. thank you for your services.
April 13, 2014
I am a current client of this provider
Just hired this company for my mom. I like the fact that they have both skilled care and sitter services. It was referred by our doctor. so far its been a smooth experience.
August 04, 2013
I interviewed this provider
We interviewed this agency when we were considering in home care for my mom. They had very good credentials and references...however, we could not use them because my mom had to go into a nursing home.
July 06, 2013
I am a past client of this provider
Loved Vera & Marilyn! Great office staff too...thanks for all your help during my brothers recovery.
May 23, 2013
I am a current client of this provider
I've been using Accessible to care for my mom for close to 2 years now. We've had the same 2 caregivers & are very happy with them. Also, the office staff is very cooperative and responsive.
March 28, 2013
I am a past client of this provider
Accessible's aides provided round the clock care for my mom in her last stages of Alzheimer's. I would highly recommend Nicole and Lidia from their staff. They were excellent.
March 06, 2013
I am a current client of this provider
I am forever indebted to these folks for caring for my parents who live in Dallas. I live out of state and they did not have any family around. My dad has Parkinson's & mom was burnt out. Accessible's caregivers have been doing a wonderful job and providing exceptional service so that my parents can stay at home for as long as they possibly can. thank you!!
Home Health Reviews for Amcare Pro Home Health
August 21, 2017
I am a current client of this provider
Very professional and competent care. Always friendly and caring.
May 17, 2017
I am a past client of this provider
Very good and competent staff.
February 19, 2016
I am a current client of this provider
Very professional & prompt. Recommended.
December 30, 2014
I am a current client of this provider
Selected this agency from a list provided to my dad after his rehab stint. All services were provided under the guidance of my dads doctor. So far we've been pleased with the staff. I also like that the office manager called to make introductions.
November 05, 2014
I am a current client of this provider
This agency uses subs and communication is marginal. Fails to respond on a timely basis even after several request to the managing head.
October 26, 2014
I am a past client of this provider
We were very pleased with your service. My husband has done very well post his hip-replacement surgery. He was very impressed with your team especially the Physical Therapist. I have already recommended you to his Doctor. Hope he sends you some more business.
March 06, 2013
I am a current client of this provider
i am forever indebted to these folks for caring for my dad who has parkinson's and my mom who was burnt out caring for him. i live out of state and they don't have any family around. Accessible's caregivers have done an exceptional job so far and have taken helped my parents stay at home and reduced the burden on me tremendously as i used to make frequent trips to make sure they were doing well. I am grateful to them. thank you.
About Amcare Pro Home Health in Richardson, Texas
Amcare Pro is a full service agency providing both Medical and Non-Medical home health care for Dallas-Ft Worth area residents. We are a family owned agency, accredited by The Joint Commission and Certified by Medicare.
At Amcare Pro we give a lot of importance to the phrase - "Home is where the Heart is". Our goal is to help make home-stay independent for as long as possible. Our team at Amcare Pro will help you customize your loved ones' care plan to provide them with the service suitable to their needs.
We at Amcare Pro understand & respect your privacy and are most sensitive and flexible to your needs. We treat your loved one as our own, treasure their life as much as you treasure theirs and strive to make a difference, at the same time keeping you abreast of all developments.
Our caregivers have many years of experience behind them. They are reliable and proactive and we take special care to match them to your preferences.
Companion Care/Private Duty
- Bathing and Dressing
- Ambulation
- Med Reminders
- Shopping/Errands
- Meal Prep
- Laundry
- Transportation
- Companion Care/Sitter
Skilled Care
- Nursing Care
- Wound Care/Wound V.A.C.
- Physical Therapy
- Occupational Therapy
- Speech Therapy
- Injections
- Hi Tech Nursing
Services and Amenities of Amcare Pro Home Health in Richardson, Texas
Health services
- Physical Therapy
Medicare
- Overall:
- Medicare Provider Number: 747770
- Ownership Type: Private
Quality of Service
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Timeliness of providing service97.7%
-
Taught patient or caregivers about their drugs97.6%
-
Checked patient's risk of falling100%
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Checked patient for depression98.6%
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Checked for flu vaccination84.1%
-
Checked for pneumonia shot73.9%
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Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care96.6%
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How often patients had less pain moving around76.6%
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How often home health patients had to be admitted to the hospital12.4%
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How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted11.9%
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How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospitalSame As Expected
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How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospitalSame As Expected
Patient Improvement
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Walking or moving around68.2%
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Getting in and out of bed60.8%
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Bathing73.6%
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Breathing81.7%
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Wounds/healing after an operation83.5%
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Medication compliance61%
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
- Physical Therapy
- Occupational Therapy
- Range Of Services Extra: Nursing, Social Work & In Home Physician Visits
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Blood Work And Other Medical Care
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Staff
- Male Caregivers
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Residency Confirmation
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
Payment options
- Insurance
- Credit Card
- Check
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: TX DADS (PAS, LHHS, LCHHS); The Joint Commission; Medicare Certified
