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Amcare Pro Home Health Richardson, TX
1222 E Arapaho Rd #305, Richardson, TX 75081
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Reviews of Amcare Pro Home Health in Richardson, Texas
4.3
(20 reviews)
Gayle
1
|
December 13, 2024
They have provided no care. I was discharged last Thursday post hip replacement and still have had no one out to check my home for safe mobility, evaluation of my needs. Every barrier to receiving care has had to be addressed and solved by my daughter and myself. Management has failed to return any calls. If Ashley is your initial contact, refuse this company!
Angelina Samson
5
|
October 26, 2017
We selected Amcare Pro from a list provided to us by the case worker at the hospital for my dad. She spoke highly of their care. We didn't know what to expect, but were pleasantly surprised when their office staff called us. They went over the services and what to anticipate putting my dad at ease. I was very impressed with the nurse that came out. She was very friendly and patient and mostly importantly my dad likes her. Everything has gone well so far.
Anonymous
5
|
August 22, 2017
Very professional and competent care. Always friendly and caring.
jbramovich
5
|
May 17, 2017
Very good and competent staff.
Law601
5
|
July 22, 2016
I was fortunate to hire Amcare pro on behalf of my 93 year old mother after the previous caregiver company attempted to essentially double her agreed upon rates. My bed-bound mother required 24 hour in-home care and Amcare pro diligently worked to quickly put together a great team of experienced and caring companions. But I believe what sets Amcare pro apart from the series of other companies I had dealt with, was their management staff's professionalism and honesty. They prioritized providing good service to the client over that of solely making a profit, unlike many of other in-home care providers. When it came time to move my mother from Texas to Virginia to be near her family, Amcare pro made every effort to make the transition smooth. In short, I highly recommend them.
bundy84
4
|
April 22, 2016
We were referred to this company by the nurse at Charlton Methodist. Their rep showed up within a few hours and talked us through their programs and gave us a deep insight into home health and all available options of care. This was our first encounter with home health services & so we were not aware of what to expect. She was very patient with my husband and joked with him...he felt very comfortable. We started services the next day. We really like the attendant that comes to bathe my husband & the male nurse we requested.
bundy84
4
|
February 19, 2016
Very professional & prompt. Recommended.
mattybm
4
|
March 12, 2015
We've been impressed with this company's follow-up and promptness. Just started services for our dad this week. The nurse and therapist seem knowledgeable.
jay.kpr
5
|
January 16, 2015
Our family has been with this company since 2011. First my dad was diagnosed with Alzheimer's and we used their caregivers in his last stages. Recently my mother's condition has deteriorated and she has become bed bound. Fortunately, they still have the same caregivers working for them and they were able to get the same caregivers that cared for my dad to care for our mom. My sister and i are very grateful to have them.
jay.kpr
4
|
December 31, 2014
Selected this agency from a list provided to my dad after his rehab stint. All services were provided under the guidance of my dads doctor. So far we've been pleased with the staff. I also like that the office manager called to make introductions.
JRM Lawyer
1
|
November 5, 2014
This agency uses subs and communication is marginal. Fails to respond on a timely basis even after several request to the managing head.
Shelly Helmann
5
|
October 26, 2014
We were very pleased with your service. My husband has done very well post his hip-replacement surgery. He was very impressed with your team especially the Physical Therapist. I have already recommended you to his Doctor. Hope he sends you some more business.
gg.ropes
5
|
June 11, 2014
i would highly recommend this company for their responsiveness & flexibility. due to several family members making frequent trips to visit my dad, our weekly schedules changed constantly . the aides, therapists and nurses were very accommodating. thank you for your services.
daviedave
4
|
April 14, 2014
Just hired this company for my mom. I like the fact that they have both skilled care and sitter services. It was referred by our doctor. so far its been a smooth experience.
diamond63
4
|
August 4, 2013
We interviewed this agency when we were considering in home care for my mom. They had very good credentials and references...however, we could not use them because my mom had to go into a nursing home.
shanewat60
5
|
July 7, 2013
Loved Vera & Marilyn! Great office staff too...thanks for all your help during my brothers recovery.
hk643
5
|
May 24, 2013
I've been using Accessible to care for my mom for close to 2 years now. We've had the same 2 caregivers & are very happy with them. Also, the office staff is very cooperative and responsive.
lizcooper
5
|
March 29, 2013
Accessible's aides provided round the clock care for my mom in her last stages of Alzheimer's. I would highly recommend Nicole and Lidia from their staff. They were excellent.
sgberg
5
|
March 6, 2013
i am forever indebted to these folks for caring for my dad who has parkinson's and my mom who was burnt out caring for him. i live out of state and they don't have any family around. Accessible's caregivers have done an exceptional job so far and have taken helped my parents stay at home and reduced the burden on me tremendously as i used to make frequent trips to make sure they were doing well. I am grateful to them. thank you.
sgberg
5
|
March 6, 2013
I am forever indebted to these folks for caring for my parents who live in Dallas. I live out of state and they did not have any family around. My dad has Parkinson's & mom was burnt out. Accessible's caregivers have been doing a wonderful job and providing exceptional service so that my parents can stay at home for as long as they possibly can. thank you!!
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Services and Amenities of Amcare Pro Home Health in Richardson, Texas
Resident Requirements
- Allows Patient Transfers
Companionship & Escort Assistance
- Companionship Services
Fitness & Wellness Programs
- Fitness Opportunities
Licensing & Inspections
- Staff Drug Screening
- Sex Offender Checks
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
- Stress Management
- Validation Therapy
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Health Services
- Companion Care
- Memory Care
Staff Training & Qualifications
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Bonds & Insurance
- Is Bonded and Insured
Financing & Payment Options
- Accepts Check Payments
- Accepts Insurance
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Care Management Services
- Residency Confirmation
Additional Amenity Information
- Range Of Services: Nursing, Social Work & in home physician visits
- Licenses: TX DADS (PAS, LHHS, LCHHS); The Joint Commission; Medicare Certified
Medicare
Overall
3.0
About Amcare Pro Home Health in Richardson, Texas
Amcare Pro is a full service agency providing both Medical and Non-Medical home health care for Dallas-Ft Worth area residents. We are a family owned agency, accredited by The Joint Commission and Certified by Medicare. At Amcare Pro we give a lot of importance to the phrase - "Home is where the Heart is". Our goal is to help make home-stay independent for as long as possible. Our team at Amcare Pro will help you customize your loved ones' care plan to provide them with the service suitable to their needs. We at Amcare Pro understand & respect your privacy and are most sensitive and flexible to your needs. We treat your loved one as our own, treasure their life as much as you treasure theirs and strive to make a difference, at the same time keeping you abreast of all developments. Our caregivers have many years of experience behind them. They are reliable and proactive and we take special care to match them to your preferences. Companion Care/Private Duty Bathing and Dressing Ambulation Med Reminders Shopping/Errands Meal Prep Laundry Transportation Companion Care/Sitter Skilled Care Nursing Care Wound Care/Wound V.A.C. Physical Therapy Occupational Therapy Speech Therapy Injections Hi Tech Nursing
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