Right at Home North Dallas

Offers Home Care

72 Reviews
Call (214) 997-6502
Right at Home North Dallas (214) 997-6502
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Reviews of Right at Home North Dallas

72 Reviews Write a review

Home Care Reviews for Right at Home North Dallas

May 24, 2019

By Donna A_5

I am a current client of this provider

They are very accommodating. They are very good.

May 24, 2019

By William "_1

I am a past client of this provider

They could have believed me and my feedback. They had a nurse come out one time about what was going on, and it was a lot of wasted time. They could have provided a therapist with a consistent level of training and care. The caregiver at the end was excellent. Other than that, it was very spotty.
Provider Response
I wanted to thank you for your constructive feedback. It helps us get better and reinforces how critical client satisfaction is throughout the care experience. I will follow-up with you personally over the phone to address your concerns. Sincerely, Harley Cohen, owner of Right at Home of Dallas

April 23, 2019

By Mitch B_3

I am a current client of this provider

They keep him from falling. They are fairly easy to work with and any time there has been a problem, they have solved it.

April 16, 2019

By Allan H

I am a current client of this provider

They have found someone who shows up on time and provides the care. I like the people and the whole thing. Right now, we have someone outstanding.

March 26, 2019

By Beth C_7

I am a past client of this provider

He was bedridden, so they did everything for him. The ladies that came were very attentive and caring and took good care of him.

March 26, 2019

By Necia C

I am a past client of this provider

They helped him with everything on their list of things that they were supposed to do.

March 14, 2019

By Jim M_16

I am a past client of this provider

They went with me to my doctor's appointments. I liked how fast they responded.

February 28, 2019

By Linda H_6

I am a current client of this provider

She does a little bit of laundry. I feel comfortable coming home a little late knowing he has had his lunch. I like their policy of taking better care of their workers. They work with me to find the right person. They came over and got an idea of my personality. It took them about two to three weeks to find someone. They waited until they found somebody. They spent time waiting until they felt comfortable, and that really impressed me.

February 27, 2019

By Sherry L_1

I am a current client of this provider

My mom isn't really aware of them, but it makes a big impact on me. They are very responsive and they seem to care about the quality of care that they provide.

February 26, 2019

By Frieda N

I am a current client of this provider

They help me immensely. I can't drive anymore so I've got my handy girl to take me on errands. I like the people they send out here.

February 19, 2019

By Hope C_1

I am a current client of this provider

The services help the most by allowing her to stay in her own home and feel like she has some independence. We all know that she is taken care of. I like that they keep us in the loop about things. They are good at communicating, and they try to find the right caregivers for my loved one.

January 29, 2019

By Pam A

I am a current client of this provider

They help my father-in-law get around. They've been very responsive to our needs. We've had some circumstances where we've had last minute changes and they've been able to accommodate that for us.

January 29, 2019

By Stephen "Eddie" M

I am a past client of this provider

They could have given me someone to talk to. They were very nice. The lady that came to stay with me was very nice. I didn't need her to do anything but be here in case I stumbled and fell.

January 23, 2019

By Anonymous_1270

I am a past client of this provider

The caregiver helped me a lot with chores around the house as well as doing my grocery shopping and taking me to appointments. I'd recommend them based off the last caregiver I had. They were excellent.

January 17, 2019

By Anonymous_1289

I am a past client of this provider

They always made sure there was someone there during the scheduled shift. They need more staff.

December 18, 2018

By Ed W

I am a current client of this provider

They keep her on track. They make sure she takes her medicine in the morning because she has Alzheimer's. The services are reliable. The caregivers know how to work. There is always someone to help.

November 13, 2018

By Janie M_1

I am a current client of this provider

They do what needs to be done to care for my loved one. I would say that I have not had any difficulty with them and the caregivers are reliable.

November 12, 2018

By Doug S_11

I am a current client of this provider

They are 24/7 care, so they are there all the time and can answer anything he needs. They have good management and good caregivers.

November 09, 2018

By Jean T_2

I am a past client of this provider

I appreciated how sweet they were to my mom and how helpful they were to me in taking care of her. They were comprehensive in every way and they were right there when I called. They tried to fit the right person to my mom. They came and interviewed my mom and me to see which person would suit us best, and they tried to accommodate us in every way.

October 16, 2018

By Georgia H_1

I am a current client of this provider

It definitely makes my life easier. All of the caregivers we've had are very nice and responsive.

September 21, 2018

By Deborah S_8

I am a past client of this provider

They helped with the hands-on physical care. The management and supervision is outstanding.

August 22, 2018

By Laura M_8

I am a past client of this provider

It probably extended my dad's life a few weeks. There were specific nurses that were awesome and helped make his last weeks happier and a lot more bearable for him. They could screen the nurses better.

August 16, 2018

By Ves S

I am a current client of this provider

They would help him on the van rides to doctor appointments. It helped a lot and it was great. They came out and the lady interviewed with us. They were very detail oriented and everything was thorough. Everything was good. We haven't used the services in a while, but I am planning on using them again soon.

July 27, 2018

By Betty S_10

I am a current client of this provider

They have been able to take some worry off of my shoulders. They have been very responsive to problems and the quality of care providers is excellent.

July 24, 2018

By David C_10

I am a past client of this provider

When my caregiver came back, the driver helped me get a meal and clean my apartment. My driver was very efficient in taking me to and from the hospital for my treatments.

June 25, 2018

By Sandra M

I am a current client of this provider

I can't imagine life without them. The company has been able to bring someone else in when one can't show up. The owner himself is there all the time making sure there are no issues. I've been totally satisfied. It's a difficult job and the caregivers are patient. I would definitely recommend Right at Home.

June 19, 2018

By Diane A

I am a past client of this provider

It was transforming, I was very limited in my mobility, the caregiver was there for every need that I needed her for. The first interview was impressive and the caregivers knew their stuff.

June 14, 2018

By Kay P

I am a current client of this provider

It gives me an opportunity to get out of the house because I'm the main caregiver. It gives me some personal time. The communication with them is excellent. They did a great job finding a great caregiver for my husband.

June 14, 2018

By Stephanie B

I am a past client of this provider

The care was needed so my loved one could perform tasks that he was unable to do. They were prompt, responsive when issues would arise, and had good care and communication.

May 31, 2018

By Diane

I am a current client of this provider

From my first meeting with Harley and Susan, I had every confidence that they were the people I wanted to handle my care. That confidence was well placed throughout my recovery as I worked with their staff and my caregivers! I would recommend them without reservation!

April 09, 2018

By Sarna S

I am a current client of this provider

There's not any downsides. They are very quick to assist. I sent an email to thank them, and they emailed me back and asked if I could do an interview. A personal contact with the office manager has been responsive, and they followed through. I feel that because I live out of town, I feel reassured that I can call and that my brother is with someone who I feel safe with. It's a sense of security I feel with the caregiver.

March 19, 2018

By Nathan R

I am a past client of this provider

I really liked the fact that the guy who runs the franchise was very thorough and understanding. It took a lot of responsibility off of my back.

January 26, 2018

By Amy P

I am a current client of this provider

Right at Home's caregivers have been very helpful and picked up food from the store for us. The caregivers help me with my laundry. They do it daily and it is very helpful.

January 19, 2018

By Suzanne M

I am a current client of this provider

Right at Home is extremely professional, timely in their callbacks, and provide good and clear communication and correspondence. They have made life easier by providing companion care for my mom, and the caregiver makes medical comments in the daily log, which has been extremely beneficial since I can't be there.

January 12, 2018

By Enrique P

I am a current client of this provider

I like the part that whenever the caregivers get sick they provide a new one right away. They're very dependable and I don't have to worry about when I'm not there and that really makes a big difference.

December 12, 2017

By Ralph P

I am a past client of this provider

I like the manager Right at Home because he was caring and compassionate. Right at Home took good care of my mother. This helped me because I lived far away from her.

December 09, 2017

By Linda W

I am a past client of this provider

I would recommend Right at Home because they are personal and do what they say will they do. Right at Home is efficient and friendly. The services made a tremendous impact on Nancy, she needed the care and it was provided.

November 30, 2017

By Linda

I am a past client of this provider

The sitters you sent out were intelligent, thoughtful and engaged in their caring. I felt that my friend was in capable hands. Thank you for your help!

November 27, 2017

By Kathy

I am a past client of this provider

Harley and his team were a joy to work with! Every caregiver was courteous, prompt, and very caring with my elderly parents. Any question or concern on my part was promptly resolved. I highly recommend Right at Home of North Dallas.

November 13, 2017

By Steve T_1

I am a past client of this provider

I would tell a friend about Right at Home's promptness. The services gave my loved one confidence and comfort in helping his transition.

October 24, 2017

By Judy W_1

I am a current client of this provider

I would recommend Right at Home because I like how they are punctual with dealing with problems. So far the few aides have been satisfactory. Right at Home has made my life easier because I feel better knowing someone from Right at Home is there at the house.

October 24, 2017

By Carol U_2

I am a current client of this provider

The caregivers are always nice. My loved one loves the companionship that the caregivers provide.

October 17, 2017

By Carla F_1

I am a past client of this provider

Right at Home has a very kind and understanding owner. He is a great listener, has great empathy, and he tries to convey that to each client. Right at Home really paid attention to my particular needs and the fact that I could not walk. Ophelia, my caregiver, was fabulous and knew right away what had to be done. She knew how I liked things.

October 06, 2017

By Ron

I am a past client of this provider

Right at Home was excellent! Thank you.

September 14, 2017

By Raymond T_1

I am a current client of this provider

Right at Home has provided a great and consistent caregiver. Right at Home allows me to run errands and get work done while they care for my loved one.

August 18, 2017

By Janice M_2

I am a past client of this provider

Right at Home works very hard to get it right, they are very responsive, and they also work on a solution to your problems. Right at Home is able to take the care off of my shoulders and help me get some rest.

July 28, 2017

By Melanie S_2

I am a current client of this provider

My mother wants to stay at home which is what Right at Home is allowing her to do but that's the only thing that is helpful. I think we are going to have to put her in a nursing home because the caregivers don't seem to be doing everything we need.
Provider Response
As always, Right at Home appreciates the constructive feedback we get from our clients. Our caregivers were unable to assist with certain medical tasks and, at the same time, the daughter’s mother very much wanted Right at Home to respect her privacy and be responsive when she needed to reduce the chances of a fall or whenever she needed anything. Our commitment is to ensure consistency with the same caregivers the client prefers to ensure Total Client Satisfaction.

July 14, 2017

By Carol F_4

I am a current client of this provider

Right at Home is good and reliable. Right at Home has made life easier because they are reliable, so it is less of a worry. I refer to them pretty regularly.

June 20, 2017

By Jolene L

I am a past client of this provider

Right at Home was very professional, personable, caring, and my mother-in-law really liked the main caregiver that she had with them. Right at Home helped her with her nighttime activities and made sure that she was safe.

June 20, 2017

By Mary R_9

I am a past client of this provider

The owner of Right at Home keeps very personal contact with me and works with me to help the caregiver and I to work well together. The service from Right at Home has helped me to make several long lasting friends.

May 25, 2017

By Bob M_4

I am a past client of this provider

Right at Home is just one of the best care giving agencies I have seen. The caregivers from Right at Home provided me companionship and helped around the house. They also helped me go out and shop.

May 12, 2017

By Mary B_25

I am a past client of this provider

I had really wonderful caregivers from Right at Home. Two we knew well, but others came because we had around the clock care. I had no problem when Darrell was in their care and I appreciate the owner's professionalism. Right at Home made things so easy and handled everything for us which made it very nice. They communicated with me regularly to let me know how Darrell was doing.

April 27, 2017

By Elise W_1

I am a current client of this provider

Right at Home has worked for us! Right at Home made it possible for me to get groceries in person instead of having them delivered. I can leave the house!

April 27, 2017

By Marilyn N_1

I am a current client of this provider

Right at Home, in my opinion, is a good company. Right at Home makes my life better by helping me with my personal care.

April 26, 2017

By Keith J_1

I am a current client of this provider

Right at Home might take a few times to find the right caregiver for a loved ones, but they handle that matching process with courtesy and understanding. It is really helpful that the services from Right at Home allows my mother to interact with other people.

March 15, 2017

By Frieda N_1

I am a current client of this provider

I am very happy with Right at Home because they always find replacements for their caregivers when they can't come. I can't walk, so Right at Home does the laundry, cleans the house, and does things that I can't do. I really depend on them.

February 22, 2017

By Mary V_5

I am a current client of this provider

I would tell someone that Right at Home is very good about getting replacements during the day if needed, like if someone gets sick or if there is a problem. Right at Home helps me with my bathing and meals.

February 21, 2017

By Melinda815140

I am a current client of this provider

Great service and trusted agency. We feel comfortable with the care and service they provide.

February 14, 2017

By Bonnie M_3

I am a current client of this provider

The caregivers are well-trained, professional, and caring toward the patient. I am able to rely on the caregivers. I do not have to worry while they are there because they can do what I need them to do.

February 06, 2017

By Elaine C_3

I am a current client of this provider

I met someone at Right at Home and he seemed like a regular guy. He seemed to be very conscientious of his staff and the elderly. I have had quality help with Right at Home, and it is a great comfort for me.

February 06, 2017

By Melinda R_2

I am a past client of this provider

Right at Home is a trustworthy company, and they can get their clients care as soon as they need it. Right at Home gave my mom the care and companionship she needed when our family wasn't able to provide it.

January 26, 2017

By Richard G_8

I am a past client of this provider

I would tell others that all the caregivers are compliant in their training, and that they are very friendly and caring. The service gave me the ability to sleep without having to worry about my wife because the caregivers took care of that.

March 02, 2016

By real customer

I interviewed this provider

Right at Home assisted me with having round the clock care for my Mother the last few months of her life. Workers were on time, caring and stayed in touch with me. The nursing home where we had my Mother were not giving her the care and attention she needed. We were very happy with the care and services the caregivers from Right at Home provided. On 1 occasion we had a personality conflict with one of the workers. They sent someone else out. Thanks to Right at Home for helping our Mom with quality care.

November 25, 2013

By Caring74128050

I am a current client of this provider

I have been using Right at Home since the 2nd week of September. A lot of their caregivers are from Africa and I would say I'm pretty satisfied. The caregiver that I have is here from 9 from 5, Monday through Friday and she's very good and very caring. When I needed care for a whole weekend, I had caregivers for two 12-hour shifts. When one person wasn't able to come and they were scrambling to get somebody else, the owner ended up coming instead and so that showed accountability and responsibility of the agency to do that. On Tuesday, when my caregiver had to take her husband to the hospital, I ended up having two caregivers, one for the morning and one for the afternoon.
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About Right at Home North Dallas

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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