Home Helpers of Knoxville

Offers Home Care

7 Reviews
Call (800) 973-1841
Home Helpers of Knoxville (800) 973-1841

Reviews of Home Helpers of Knoxville

7 Reviews Write a review

Home Care Reviews for Home Helpers of Knoxville

June 20, 2015

By Kathie Edwards

I am a current client of this provider

They were fine for several years but recently they have become very undependable. Don't make any plans to leave or make appts for yourself because they may or may not show up and you never know who it will be. They have treated us as 2nd class because their payments are from the VA and they make more money from other companies. We have a beautiful home and my Dad has a lot of medical issues but doesn't require a lot of personal care. It is very hard to be a 24/7 caretaker and not be able to depend on help showing up. I think it is a real shame to treat anyone like this not to mention a vet. I am changing companies ASAP.

May 29, 2015

By Donna106633950

I am a current client of this provider

I have been using Home Helpers, and they provide somebody from 8:00 in the morning until 5:00 in the evening to help me not lose my balance and fall. They'll cook and clean the house, do laundry, washing, and provide vacuum cleaning. The one that comes from 5:00 p.m. to 8:00 a.m. is just like a family member. She would do anything for me, and she calls during the day to see how we are. The one that comes from 8:00 a.m. to 5:00 p.m. has a harsh tongue and attitude. Another works on the weekends for 12 hours on Saturday and 12 hours on Sunday. The man that runs the company likes to sit and talk with me, and he is coming next week. The caregiver that came on the weekend did a very good and thorough job cleaning my house -- better than anybody else . Another one seemed moody and detached and just sat in the rocker and did not take care of me like she should to keep me from falling. And if somebody can't come like on a weekend, they don't have anybody else that they can send out to help.

June 13, 2013

By Mary62900150

I am a current client of this provider

It's been a month now since we are using Home Helpers of East Tennessee services. Their caregivers are doing a fine job for my husband who has Parkinson's. They are really good, but I guess they just need more skills. Some can cook, but some don't; otherwise they are good.
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About Home Helpers of Knoxville in Knoxville, Tennessee

Mission:

Professional In-Home/In-Facility Care allowing Seniors, Those Facing Lifelong Challenges and Recuperating Moms and Patients to remain independent at home and in their communities with dignity.

Home Helpers Difference:

  • Professionally trained employees, not contractors
  • Specialized disease state training
  • Telephony computer monitored arrival & departure times
  • Licensed, insured, bonded, workers compensation
  • Complete background check & random drug tests
  • In-Home emergency & medication monitoring
  • Monitoring backed by a CSAA 5 Diamond care center
  • Caregiver Quality Assurance Certified Agency (CQA)
  • Licensed Master Social Worker and Director of Nursing on Staff
  • Better Business Bureau A+ Rating
  • Knoxville Chamber member

Services

Companion/Homemaking Care (Experienced Caregivers & Home Health Aides)
Personal Care (CNA's, Home Health Aids & Experienced Caregivers)
Medication & Emergency Monitoring
Assessments - Plan of Treatment or Care (Director of Nursing)

Payment Options

Long Term Care Insurance
TennCare Choices
Private Pay
Veterans Aid & Attendance
ETAAAD Options
EEOIC - DOL

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Photos of Home Helpers of Knoxville

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Services and Amenities of Home Helpers of Knoxville in Knoxville, Tennessee

Rates

  • Hourly Rate: $17.50+/Hour
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