Home Helpers of Knoxville Knoxville, TN

Brenda

I've been using Home Helpers for my mother over the past year, and I can't express enough how grateful I am for the exceptional care they've provided. The caregivers are not only professional and skilled, but they genuinely care about my mother's well-being. From helping with daily tasks to simply spending time chatting with her, they’ve become like family to us. The communication with the office staff has been smooth and reassuring. They're always responsive to our needs and have been flexible in adjusting the care plan as my mother’s condition changed. It gives me peace of mind knowing she’s in good hands when I can’t be there. I highly recommend Home Helpers to anyone looking for compassionate, reliable, and professional home care services. They truly go above and beyond to ensure their clients are comfortable and well cared for.

Jerry

Home Helpers of Knoxville has been there for me for the last several months. They have addressed every issue I requested. From helping with my personal needs to housekeeping. They have worked with the VA for me. Initially, they had a hard time placing a Home Helper with me due to my rural area I live in but within 1 week they had it covered. My helper never misses her shifts. She makes sure I do not miss my medical appointments. With Diabetes, Parkinson's, and using a walker as my medical conditions I am a handful, but my helper is always there. I would hesitate recommending Home Helpers of Knoxville for anyone in need of a home healthcare helper for their family member, they are the best! Jerry

Previous Client23

This company and specifically my mother's caregiver have been life changers. We were exhausted trying to do everything on our own. Having someone come in to be with Mom, give her baths help with laundry and some of the housework, alleviates our burden and gives us time away to take care of other things. They let me know if anything is changing and suggest they send a replacement when Valerie isn't available. Sometimes our caregiver runs a little late but she always makes up the time. Brittney is very helpful with our billing questions and everyone else at the office are good to help with any requests or changes. I know that they truly care.

TNVol

They are the worst people I've ever done business with! They forgot to give my father medicine on several occasions, only needed light cleaning couldn't seem to get that done either. Usually on their phones ( have cameras) always left early or arrived late. And you'd need not complain it does no good. VA needs to take them off their list if this is how they take care of Veterans... even had a caregiver that tested positive to Covid and they never even called me, the lady text me a week later or i would have never known! SHAME ON YOU

fcooper

Would not recommend to anyone is not reliable have more clients than people working for them. And they hire anyone to look after your loved ones . out of a whole month had 5 people show up 5 times. I also repoted to the va and better business . If you care for your loved ones stay away from this place

amyajf

The worst service ever. I only used them because they were listed on UnitedHealthcare site as a discount partner. They sent me someone that complained about herself and how poor she was and she needed money. I used them twice because I had procedures back to back. The second time we used her car and it smelled like a cigarette and again she practically asked me for money and told me all of her problems. Then I was overcharged, called to complain and pretty much I was told just pay the bill.