Always Best Care of Greater Knoxville

The care givers at this company are awful. All they want to do is be on there phones all night and sleep. Many times they ask to have resident be medicated so they don't have to deal with the resident. Staff needs training on how to deal with the elderly with dementia. I DO NOT RECOMMEND THIS COMPANY.

My husband has been a client of this agency for almost 4 years. He suffers from dementia and other health problems. We received in home care for him for about 40-36 hours per week. We had one exceptional caregiver for most of that time. She was a most kind and helpful woman who provided companionship,cleaning and cooking. When we at times needed a substitute,they were generally also kind and helpful. If we had one who was not a good match, we reported that to the agency,and never saw that caregiver again. We continue to use this agency even though my husband is in memory care assisted living in a residence. They are able to provide good caregivers,most of them CNA's, on short notice when he requires hospitalization,so that I do not need to stay in the room with him 24/7.

We are working with Always Best Care for my mother. So far it has been really good. I'm pleased with it. They mostly do domestic things. They help around the house. I would recommend them. We only have to deal with one person and she has been really good.

Personalized service and care. In-home care was excellent; professional and personal. Assisted living placement was also excellent. The owner, Andrew, had compassion while coaching us and giving us confidence in the difficult process of moving our mother out of her home and into an assisted living. We could not be more pleased with their services. - Marshall L Wilkins